---
description: Learn how thinQ can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: thinQ Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [thinQ](/software/114187/thinq)

# thinQ

Canonical: https://www.getapp.ie/software/114187/thinq

> thinQ is a cloud communication platform designed to help contact centers, telcos and enterprises control all aspects of their inbound \& outbound communications with local voice, toll-free voice, call routing, voice API integrations, database solutions, messaging technology, and more
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of thinQ

Integrate CNAM (caller ID) technology into business apps or phone systems via thinQ’s REST API to receive accurate caller ID information, and stop telemarketers or scammers from hiding their identities.

Use Location Routing Number (LRN) technology to ensure the accurate routing of calls.

Optimize outbound and inbound call routing by integrating thinQ’s LCR technology with voice APIs such as Twilio, Nexmo or Plivo.

Order and manage toll-free numbers using thinQ’s toll-free voice technology and 5 tier-1 carriers with custom routing parameters.

Communicate with customers instantly via mobile devices using pictures, video and audio, as well as emojis, with SMS or MMS messaging tools.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: thinQ
- **Location**: Raleigh, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Contact thinQ by Commio directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Audio/Video Conferencing
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Call Tracking
- Caller ID
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Fax Management
- IVR
- Live Chat
- Monitoring
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics

## Integrations (5 total)

- 3CX
- Asterisk
- Plivo
- SignalWire
- Twilio

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [VoIP Software](https://www.getapp.ie/directory/107/voip/software)

## Related Categories

- [VoIP Software](https://www.getapp.ie/directory/107/voip/software)
- [Telephony Software](https://www.getapp.ie/directory/294/telephony/software)
- [Cloud PBX Software](https://www.getapp.ie/directory/1101/cloud-pbx/software)
- [Cloud Communication Platforms](https://www.getapp.ie/directory/1631/cloud-communication-platform/software)

## Alternatives

1. [3CX](https://www.getapp.ie/software/103409/3cx) — 4.4/5 (465 reviews)
2. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [JustCall](https://www.getapp.ie/software/2047760/justcall) — 4.1/5 (223 reviews)
4. [CloudTalk](https://www.getapp.ie/software/114835/cloudtalk) — 4.4/5 (268 reviews)
5. [Freshcaller](https://www.getapp.ie/software/108817/freshcaller) — 4.0/5 (35 reviews)

## Reviews

### "thinQ allows me to have complete control of my call routing" — 5.0/5

> **Shelly** | *10 November 2017* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and control via the web portal.  I can add or remove numbers and control where they are routed.  No need to make a call and wait  for a change to be made.
> 
> **Cons**: Reporting - there are no details or ease of use for the reporting.  We provide numbers for our clients and would like to be able to see the details and costs per number.
> 
> I can add numbers and provide service to my clients within minutes\!

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### "Thinq Delivers a Quality Product" — 5.0/5

> **David** | *9 November 2017* | Computer Networking | Recommendation rating: 10.0/10
> 
> **Pros**: High-quality Software
I talk to a real person who I have a relationship with when I call
Price is always on the low side even though their quality is high
> 
> **Cons**: There are interface elements and design concepts that should be combined differently for ease of conceptualization or clarity of function.  To do what we want to do, we have to bounce around the software quite a bit.  At a certain point, we will need to code our own interface in order to keep track of our clients if Thinq doesn't organize it better.
> 
> A great product at a good price.

-----

### "I have had a great experience with ThinQ.  It is very easy to use." — 5.0/5

> **Josh** | *13 November 2017* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: Being able to select the carriers I would like to use and make changes as needed are great\!  It makes my job easier and I am able to do more.
> 
> **Cons**: I would like the diagnostics to be easier.  I have UTC on mine but I would prefer if it would let me select my own timezone.
> 
> I am able to see more past my network.  It is very helpful for troubleshooting.  I also have more control.

-----

### "Great company to work with.  Can always talk to a real person." — 5.0/5

> **Trent** | *13 November 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: Switched to Thinq mainly to have an auto fail over in case my main routing was down. 
Their interface is easy to use and straight forward and even thought it wasn't the main reason I switched we are saving money on our in bound and out bound calls too\!  

With Thinq you are in control of your calls not the other way around.
> 
> **Cons**: The only con I have is the inbound and outbound website are currently not combined and you need two logins but I know they are working on combining them.

-----

### "Good quality software for anyone" — 5.0/5

> **Angelica** | *7 June 2021* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: It’s user friendly and great quality. Everything you need in one place. inbound and outbound voice calls, sms/mms text messaging at scale. You can create your own outbound routing profile this is super helpful.
> 
> **Cons**: So far I have no complaints. The software relievers everything it says it does. I have not ran into any glitches or issues.
> 
> My overall experience as been a good one. Definitely a quality software that I would recommend.

## Links

- [View on GetApp](https://www.getapp.ie/software/114187/thinq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/thinq/> |
| en-AE | <https://www.getapp.ae/software/114187/thinq> |
| en-AU | <https://www.getapp.com.au/software/114187/thinq> |
| en-CA | <https://www.getapp.ca/software/114187/thinq> |
| en-GB | <https://www.getapp.co.uk/software/114187/thinq> |
| en-IE | <https://www.getapp.ie/software/114187/thinq> |
| en-NZ | <https://www.getapp.co.nz/software/114187/thinq> |
| en-SG | <https://www.getapp.sg/software/114187/thinq> |
| en-ZA | <https://www.getapp.za.com/software/114187/thinq> |

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