Socialsuite

Socialsuite

Impact measurement with measured outcomes

5/5 (4 reviews)

Socialsuite Overview

What is Socialsuite?

Socialsuite is an impact management solution for businesses of all types, primarily government and corporate funders, non-profits, and impact measurement consultants. The cloud-based suite offers tools for configuring frameworks, gathering data, and creating custom dashboards to measure impact. Socialsuite also offers a marketplace of curated evidence-based impact measurement frameworks and tools for businesses to utilize within, or alongside, the Socialsuite platform. In order to help businesses assess the potential outcomes of specific business decisions, Socialsuite offers an impact measurement functionality which allows users to design and calculate outcomes using a custom-made, or pre-built measurement plan. Users can design their own theories of changes, and assess the outcomes over specific time periods, with options for short, medium, and long-term impact analysis. Frameworks for measuring impact can be designed by the user themselves, or businesses are able to select a measuring framework from the built-in Socialsuite database of evidence-based frameworks. The Socialsuite program model facilitates the assignment of any measurement framework, allowing businesses to collect data at an individual level and track the participant lifecycle. Socialsuite allows businesses to collect data automatically from any given source, and at any predefined frequency, in order to measure impact of frameworks. Data can be collected in a range of ways including custom surveys sent via email, SMS, the Socialsuite mobile app, or online registration forms. Data can then be analyzed within the powerful analytics engine, and configured into custom dashboards for interactive exploration. Socialsuite also facilitates the refinement and adaptation of programs over time, as businesses gain insight into their participants journey and identify areas for improvement.

Socialsuite Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing is on a per user basis. Contact Socialsuite for more information.


Socialsuite Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, Middle-East and Africa, United Kingdom, United States
Supported Languages
English

Screenshots

Socialsuite screenshot: Create custom, interactive dashboards to delve deep into data
Socialsuite screenshot: Create custom, interactive dashboards to delve deep into data Socialsuite screenshot: The homepage presents an overview of current participants, surveys, responses, and more Socialsuite screenshot: Manage data collection and analyze results over time Socialsuite screenshot: Manage programs within the Socialsuite app and refine them over time as new insights are gathered Socialsuite screenshot: View a contact list of all participants

Socialsuite Reviews

Socialsuite Reviews

Overall rating
5
/
5 4 reviews
Excellent
4

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
4.5
Features
4.8
Ease of Use
4.3
Customer Support
5
100% recommended this app
Shona B.

Socialsuite

Socialsuite has allowed the team at Doxa to engage meaningfully with outcome measurement and evaluation. Because the software is so interactive and can easily show full cohort, to groups, to individuals, it allows Doxa staff from program facilitators and managers to senior managers and fundraisers to evidence the impact Doxa programs are having and identify the areas of improvement within a short period of time from data collection. Program staff can identify easily development and or progress of individuals in programs which is a true advancement to program service.

Socialsuite are innovative and always advancing their design and capability which means that it will shape the future of outcome and impact measurement for anyone interested in knowing they are making a difference.


Alison B.

Measuring impact with socialsuite

Socialsuite have been great to work with because they listen to the customer and respond to their needs. They are continuously improving Socialsuites UI and adding new features in response to the needs of their customers/.


Calvin F.

Phenomenal Impact Management Tool


Stella K.

Sociasuite review

Working with Socialsuite has been a very positive experience. All of the people I have been in contact with have been extremely helpful, responsive, and willing to go the extra mile to ensure that our needs are met.


Shona B.
Industry: Nonprofit Organisation Management
Company size: 13-50 Employees

Socialsuite

Used Weekly for 1+ year
Reviewed on 3/12/2018
Review Source: Capterra

Socialsuite has allowed the team at Doxa to engage meaningfully with outcome measurement and evaluation. Because the software is so interactive and can easily show full cohort, to groups, to individuals, it allows Doxa staff from program facilitators and managers to senior managers and fundraisers to evidence the impact Doxa programs are having and identify the areas of improvement within a short period of time from data collection. Program staff can identify easily development and or progress of individuals in programs which is a true advancement to program service.

Socialsuite are innovative and always advancing their design and capability which means that it will shape the future of outcome and impact measurement for anyone interested in knowing they are making a difference.

Pros

Socialsuite allows you to customise your organisations needs. Once set up to these specific organisation needs it is very interactive for non IT staff to engage with the data.

The data dash boards allow staff at all levels to analyse data from whole cohorts to sub groups right down to individuals which allows organisations to truly know the impact they are making or the areas they need to improve. This allows for true reporting of outcomes to funders, stakeholders, staff and the individuals you and serving.

Socialsuite can easily be set to track longitudinal measurement of individuals and cohorts and display this in an easy to view and interactive way.

Socialsuite not only collects outcome measurement into data analysis dashboards it can also pull across demographic data from CRM to compare impacts to specific demographic data cohorts.

Cons

Initially it was difficult to set up. How the team at Socailsuite set up our dash boards did not work for us and didn't represent the data in a way that was useful for our organisation. It took a lot of time to for us to then train up and change the back end set up so the front end layout worked. Socialsuite were however open to learning and supporting us including new training and ongoing support through this and then together we had an excellent product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alison B.
Industry: Nonprofit Organisation Management
Company size: 2-10 Employees

Measuring impact with socialsuite

Used Daily for 2+ years
Reviewed on 1/1/2019
Review Source: Capterra

Socialsuite have been great to work with because they listen to the customer and respond to their needs. They are continuously improving Socialsuites UI and adding new features in response to the needs of their customers/.

Pros

Socialsuite's stand out function is that it enables the user to aggregate evaluation data from across multiple activities to present a picture of the overall impact of an organisation. I have not found any other software that has this functionality. It is also very affordable so it is a viable product for small organisations.

Cons

My company was an early adopter of Socialsuite and in the early stages of the product it was clunky and difficult to use. Since then it has become a lot more user friendly and is improving everyday.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Calvin F.
Industry: Nonprofit Organisation Management
Company size: 2-10 Employees

Phenomenal Impact Management Tool

Used Other for 1+ year
Reviewed on 20/11/2018
Review Source: Capterra

Pros

1. We could customise SocialSuite to fill our exact needs
2. Their team were fully involved in the mapping process, going over and beyond what we asked of them
3. Our fundraising team loved the interactive dashboard. Our Impact team were also able to quickly analyse data and make better decisions through it.
4. Whilst the back-end allowed us to have a robust and complex framework, our team had easy and simple surveys for beneficiaries to complete, and they integrated straight into the back-end.

Cons

Nothing! I would highly recommend SocialSuite

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stella K.
Industry: Nonprofit Organisation Management
Company size: 1,001-5,000 Employees

Sociasuite review

Used Other for 6-12 months
Reviewed on 27/11/2018
Review Source: Capterra

Working with Socialsuite has been a very positive experience. All of the people I have been in contact with have been extremely helpful, responsive, and willing to go the extra mile to ensure that our needs are met.

Pros

The software makes it easy to collect data as well as conduct analyses. The analytics are quite powerful and present data in a meaningful way.

Cons

Overall, the software works well but it can take some time to learn how to navigate it. Some of the terminology can also be unfamiliar depending on the industry (for example, cohort, beneficiaries).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
10/10
Based on 4 user ratings
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Socialsuite Pricing

Socialsuite Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing is on a per user basis. Contact Socialsuite for more information.

Pricing is on a per user basis. Contact Socialsuite for more information.

Value for Money
4.5/5
Based on 4 user ratings
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Socialsuite Features

Socialsuite Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
SSL Security
Search Functionality
Third Party Integration
Features
4.8/5
Based on 4 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for Socialsuite

Additional information for Socialsuite

Key features of Socialsuite

  • "What If" scenarios
  • Custom forms
  • Customizable branding
  • Customizable reporting
  • Dashboard creation
  • Data analysis tools
  • Data capture and transfer
  • Data export
  • Data filtering
  • Data transformation
  • Document management
  • Email invitations & reminders
  • Enrollment management
  • Individualized assessments
  • Member database
  • Mixed methods research
  • Multiple question types
  • Question Branching
  • Question piping
  • Registration management
  • Response validation
  • SMS integration
  • Site intercept survey
  • Skip logic
  • Stakeholder engagement
  • Statistical analysis
  • Statistical analysis
  • Survey builder
  • Surveys & feedback
  • Test / quiz creation
  • Time & attendance tracking
  • User research analysis
  • Visual analytics

Benefits

  • Socialsuite offers solutions for a range of business types including; non-profits, foundations, impact investors, government, social enterprises, consultants, and more.

  • Measure the impact of business changes within Socialsuite. Create custom theories of change and measure the impact over short, mid, and long term.

  • Collect data to capture the most important elements of impact measurement. Gather data by creating custom, branded surveys and sending them out to participants via email, SMS, the mobile app, or an online form.

  • Utilize the Socialsuite marketplace to find pre-built, curated frameworks and tools that can be used to analyze and measure impact.

  • Analyze and delve deep into data with the analytics and reporting suite. Use point-and-click tools to create interactive dashboards and measure metrics such as participation, demographics, social impact, and more.

  • Socialsuite FAQs

    Socialsuite FAQs

    Below are some frequently asked questions for Socialsuite.

    Q. What type of pricing plans does Socialsuite offer?

    Socialsuite offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Pricing is on a per user basis. Contact Socialsuite for more information.

    Q. What are the main features of Socialsuite?

    Socialsuite offers the following features:

    • "What If" scenarios
    • Custom forms
    • Customizable branding
    • Customizable reporting
    • Dashboard creation
    • Data analysis tools
    • Data capture and transfer
    • Data export
    • Data filtering
    • Data transformation
    • Document management
    • Email invitations & reminders
    • Enrollment management
    • Individualized assessments
    • Member database
    • Mixed methods research
    • Multiple question types
    • Question Branching
    • Question piping
    • Registration management
    • Response validation
    • SMS integration
    • Site intercept survey
    • Skip logic
    • Stakeholder engagement
    • Statistical analysis
    • Statistical analysis
    • Survey builder
    • Surveys & feedback
    • Test / quiz creation
    • Time & attendance tracking
    • User research analysis
    • Visual analytics

    Q. Who are the typical users of Socialsuite?

    Socialsuite has the following typical customers:

    Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Socialsuite support?

    Socialsuite supports the following languages:

    English

    Q. What type of pricing plans does Socialsuite offer?

    Socialsuite has the following pricing plans:

    Subscription

    Q. Does Socialsuite support mobile devices?

    Socialsuite supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Socialsuite integrate with?

    Socialsuite integrates with the following applications:

    Salesforce Sales Cloud

    Q. What level of support does Socialsuite offer?

    Socialsuite offers the following support options:

    Online Support, Phone Support