About Treatwell

Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better.

Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility.


Key benefits of Treatwell

  • Make no-shows a thing of the past with automated booking reminders.

  • Manage individual permissions for your team members to instantly control app access.

  • Deliver a personal touch and contact clients directly with built-in email marketing tools.

  • Accept payments quickly and easily using our POS system.

  • Strengthen your existing client relationships and attract new customers with automated marketing tools.

  • Enjoy flexible pricing and find a plan that suits your salon.

  • Images

    Treatwell Software - Unlimited SMS reminders to remind your customers about their appointments: missed appointments will be a thing of the past.
    Treatwell Software - Treatwell has the industry’s most intuitive and advanced salon calendar, that lets you organise your days in no time.
    Treatwell Software - Create flash sales, VIP cards and marketing campaigns to keep customers coming back, again and again!
    Treatwell Software - Treatwell Pro’s intuitive and detailed reports provide you with all the information you need to strengthen your decision-making process, help you motivate your team, and give you total control of your salon at all times.
    Treatwell Software - Are you looking to increase your salon or spa’s visibility online? With Treatwell, you’ll have a dedicated salon page on the Treatwell app and website, with verified reviews and an excellent Google integration.
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    Treatwell video
    Treatwell Software - Unlimited SMS reminders to remind your customers about their appointments: missed appointments will be a thing of the past.
    Treatwell Software - Treatwell has the industry’s most intuitive and advanced salon calendar, that lets you organise your days in no time.
    Treatwell Software - Create flash sales, VIP cards and marketing campaigns to keep customers coming back, again and again!
    Treatwell Software - Treatwell Pro’s intuitive and detailed reports provide you with all the information you need to strengthen your decision-making process, help you motivate your team, and give you total control of your salon at all times.
    Treatwell Software - Are you looking to increase your salon or spa’s visibility online? With Treatwell, you’ll have a dedicated salon page on the Treatwell app and website, with verified reviews and an excellent Google integration.

    Not sure about Treatwell? Compare with a popular alternative

    Treatwell

    4.6 (273)
    VS.
    Highly reviewed

    Starting Price

    €19.00
    month
    €0.00

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    58
    88

    Integrations

    2
    1

    Ease of Use

    4.6 (273)
    4.9 (1,422)

    Value for Money

    4.2 (273)
    4.8 (1,422)

    Customer Service

    4.4 (273)
    4.8 (1,422)
    Green rating bars show the winning product based on the average rating and number of reviews.

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    Reviews

    Overall rating

    4.6 /5
    (273)
    Value for Money
    4.2/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support
    4.4/5

    Already have Treatwell?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 273
    Vicki
    Overall rating
    • Industry: Cosmetics
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy and effortless

    Reviewed on 20/3/2019

    Treatwell connect has really helped me stay organised and has boosted the growth of the business....

    Treatwell connect has really helped me stay organised and has boosted the growth of the business. There is always a team member to help who is very knowledgable and friendly that can assist if you get stuck or need any advice. They have your best interest at heart, I think it's really great!

    Pros

    It's simple to use, very user friendly. It keeps all my appointments in one place and allows me to manage my week easily. It's boosted my business growth, I especially like the reminder texts and emails that are automatically sent out the day before the appointment, and I really like the widget that can be linked onto my facebook page, website and instagram profile. It's really helping my business take off and I've been telling everyone about it.

    Cons

    Cancellations can be difficult when client as paid in advance for treatment.

    Tooran
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Highly recommended

    Reviewed on 25/10/2023

    100 percent satisfied and highly recommended

    100 percent satisfied and highly recommended

    Pros

    Easy to use and bring a lot of customers to the salon

    Cons

    Commission for introducing new customer

    michael
    Overall rating
    • Industry: Retail
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Treatwell Spain is a nightmare

    Reviewed on 7/4/2023

    Our company Splash salons has been using Treatwell in the UK for almost 15 years and we have had a...

    Our company Splash salons has been using Treatwell in the UK for almost 15 years and we have had a great relationship with them. We opened a salon in Madrid 6 weeks ago and we decided to use Treatwell for our software. since then it has been a nightmare. They are single-handedly ruining our business. 1. they DO NOT get back to us regardless how many emails or whatsapp’s we send them. 2. All of our prices and treatments are incorrect and we do not have the options to change them ourselves.3. Treatwell Pro is not fit for purpose and it’s creating chaos to our day to day operation. To everyone who is considering using Treatwell Spain i strongly advice you not

    Pros

    none

    carmen
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    customer service

    Reviewed on 11/5/2023

    it would be great if the booking system could sync with our salon 1Q system so that we aren’t...

    it would be great if the booking system could sync with our salon 1Q system so that we aren’t running 2 separate booking systems. or even an option to copy the calendar so it can be forwarded on to our receptionist when i’m not in the salon .

    Pros

    That it generates new business and brings clients to my business. However i do find the first time client percentage quite high as it usually means i make no profit at all (occasionally out of pocket) on the first treatment . This is ok if the client is returning but if they are passing through the city it’s not financially viable. Also it’s sometimes necessary to change an appointment time without this having an adverse effect on ratings as clients choose a time but it means i can’t fit somebody in before or after the treatment meaning it impacts how many bookings i can take.

    Cons

    I do find the first time client percentage quite high as it usually means i make no profit at all (occasionally out of pocket) on the first treatment . This is ok if the client is returning but if they are passing through the city it’s not financially viable. Also it’s sometimes necessary to change an appointment time without this having an adverse effect on ratings as clients choose a time but it means i can’t fit somebody in before or after the treatment meaning it impacts how many bookings i can take. The fact clients can leave anonymous reviews..they don’t help resolve an issue and sometimes they aren’t directly related to my service . I would also like a deposit option so that it reduces the risk of no shows .

    Hiba
    Overall rating
    • Industry: Medical Devices
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing software

    Reviewed on 25/10/2023

    My account manager [sensitive content hidden] is soooo friendly and very helpful

    My account manager [sensitive content hidden] is soooo friendly and very helpful

    Pros

    So easy to use and I feel so organised .

    Cons

    Commission is Very expensive on market place

    Showing 5 reviews of 273 Read all reviews

    Treatwell FAQs

    Below are some frequently asked questions for Treatwell.

    Treatwell offers the following pricing plans:

    • Starting from: €19.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Treatwell for pricing information.

    Treatwell has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Treatwell supports the following languages:

    Dutch, English, French, German, Italian, Spanish

    Treatwell supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Treatwell integrates with the following applications:

    Google Calendar, iCloud

    Treatwell offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Treatwell.