SingleOps
About SingleOps
SingleOps is an all-in-one business management solution for the green industry including tree care, lawn care, landscaping, and sod farms. The cloud-based solution provides tools for sales, operations, and field service, including customer management, estimating, billing and invoicing, inventory tracking, job scheduling, and more. SingleOps is designed to help field service businesses grow their sales, eliminate duplicate data entry, enhance their customer experience, and manage their day-to-day tasks entirely digitally.
Users can manage their sales with tools including a CRM system, estimating, job-site mapping, proposal generation, invoicing, and payment processing, and payments can be automated to recur on a predefined schedule. Management tools within SingleOps allow users to schedule their upcoming jobs, assign jobs to employees, track job-related purchases, and manage all costs related to jobs. Reports such as job profit margin reports and estimated costs compared with actual cost can be generated to monitor outgoing and incoming finances. SingleOps facilitates field workforce management with users able to access work orders, GPS maps, timesheets, and more whilst on-the-go from any mobile device.
Key benefits of SingleOps
• SingleOps integrates with QuickBooks to facilitate automatic data sync and eliminate duplicate data entry.
• Manage customers within SingleOps with tools such as lead tracking, proposal generation, and searchable client profiles.
• Estimates can be created within SingleOps by calculating which items are needed and how many.
• Integrated email and SMS allows users to send invoices, proposals, estimates, job updates, and more to clients from within the system.
• Geographic maps and GPS technology help field service workers to optimize their routes and easily find job locations.
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- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall love of this software!
Reviewed on 31/10/2023
Pros
SingleOps has made things run smoothly on the day to day for my company. Before, we were using carbon copies for estimates and had STACKS of papers all around that needed to be tracked and entered into QB for accounting. Nightmare at the end of the year. I love that SingleOps makes it easy for all my employees to be on the same page and look at real time changes to work orders and schedules. I love the 'attachment' feature as well as mapping the location of each line item.
Cons
SingleOps sometimes is glitchy out in the field and that causes some frustration. Especially when you spend an hour on a proposal and then it doesn't save. There are a few kinks as well as some other options I have presented that I hope are being worked out in the pipeline...
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Single Ops has been great to us!
Reviewed on 7/9/2023
My overall experience has been very good. It was a rough beginning but we worked with [sensitive...
My overall experience has been very good. It was a rough beginning but we worked with [sensitive content hidden] alot and he was incredibly helpful. Got me up to speed and capable to use Single ops correctly. We now work with [sensitive content hidden] and he has been great too!
Pros
I mostly like the data I receive through daily, weekly, monthly, and yearly reports.
Cons
The thing i like least about singleops is the
Reasons for Switching to SingleOps
Unfortunately, I wasn't part of the choosing process so I don't really remember exactly why. I do know that I gave my team a budget and a list of requirements for this kind of a product and single ops hit all those marks.- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Tree people - look elsewhere
Reviewed on 25/10/2023
The exciting promise quickly faded in lots of tedious work. I still spend many hours each week...
The exciting promise quickly faded in lots of tedious work. I still spend many hours each week cleaning up data and manually creating the reports we need. If I don't have good internet signal in the field, sometimes I can't complete the sale. I email the client later and hope I can still land the sale.
Pros
It does the math for us when calculating pricing.
Cons
The product did not match what was sold and promised when we first talked to Singleops. It's one of the least functional pieces of software I've used. And the user interface has no intuitive design to help you delineate on screen what you are looking at. Custom reporting was promised, but that is a half-truth. You can add custom fields and maybe they will show on the report you want. For almost any data I need, I have to run 2 or more reports, then manually edit and cross-reference my own spreadsheets to get the actual data I need. Horrible credit card interface, I have to type in the address that is already saved to the client profile. I can't view the address though once the credit card screen pops up.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Small investment, big reward!
Reviewed on 18/9/2024
It has been great. The professionalism of this company has been like none other! So excited to...
It has been great. The professionalism of this company has been like none other! So excited to start this journey!
Pros
The customer service is excellent! I’m new to the program and my on boarding specialist, [sensitive content hidden] has been awesome. She really knows this program.
Cons
I’m a small business and this has so much to offer. I don’t see myself using slit if the program, but I will be using more than I thought as I learn more about the program
- Industry: Environmental Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good experience
Reviewed on 2/11/2023
It's allowed us to be very productive and increase sales and operational efficiency
It's allowed us to be very productive and increase sales and operational efficiency
Pros
Usually a feature already built to handle our problems.
Cons
Hard to track future development and changes that put on their roadmap
Alternatives Considered
ArborgoldReasons for Switching to SingleOps
Most features are superior, particularly scheduling appointments and workSingleOps FAQs
Below are some frequently asked questions for SingleOps.Q. What type of pricing plans does SingleOps offer?
SingleOps offers the following pricing plans:
- Starting from: US$200.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Starts at $200 a month, billed monthly. Crew users are free.
Q. Who are the typical users of SingleOps?
SingleOps has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does SingleOps support?
SingleOps supports the following languages:
English
Q. Does SingleOps support mobile devices?
SingleOps supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SingleOps integrate with?
SingleOps integrates with the following applications:
Linxup, OpenEdge, ProPay, QuickBooks Online, QuickBooks Online Advanced
Q. What level of support does SingleOps offer?
SingleOps offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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