
About M1 ERP
M1 by ECi Software Solutions is a modular, cloud-based manufacturing enterprise resource planning (ERP) software for job shops, make-to-order manufacturers, and custom & mixed mode manufacturers. The system is designed to manage multiple business areas including production, engineering, scheduling, inventory, shipping, and more.
With M1, data can be coordinated and shared across different business functions. Real-time data enables proactive management of the shop floor, and conformance can be maintained throughout the production process with the quality assurance (QA) module. The engineering module allows users to configure jobs to customers’ exact needs, while the shipping solution provides tools for tracking orders in and out to ensure on-time delivery.
M1 is particularly suited for job shops, metal fabrication, and industrial machinery manufacturing, and serves a range of industries including aerospace, automotive, medical devices, electronics, high tech manufacturing, rubber and plastic products, wood and wood products, and others.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to M1 ERP
Key benefits of M1 ERP
• M1’s production module allows users to manage jobs, specify required assemblies and materials, track employee labor hours, and monitor production progress.
• The inventory and purchasing modules enable the evaluation of suppliers and negotiation of contracts, linking of documents to purchase orders, and automatic recommendations through the Purchasing Planner based on selected filters such as supplier, part, and job.
• Built-in accounting tools include forecasting through accounts receivable performance and projected cash flow reports, financial scheduling for automation of recurring accounts receivable, accounts payable, and journal entries, time card management, commissions reporting, invoice generation, and more.
• Shipping can be managed through M1’s integrations with FedEx and UPS, packing slip and shipping label printing, and automated updates of jobs and sales order backlog upon creation of shipping orders.
• The quality assurance module allows users to configure inspection regimes to match their company’s requirements.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, New Zealand, United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to M1 ERP
Images




Features
Total features of M1 ERP: 156
Alternatives
QuickBooks Desktop Enterprise

JobBOSS²

SAP Business One

QuickBooks Payroll

Reviews
Already have M1 ERP?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Building Materials
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love how easy the modules link with each other
Reviewed on 15/8/2018
Very happy. I'm glad I have been brought in a job that chose this software. Everyone that I've...
Very happy. I'm glad I have been brought in a job that chose this software. Everyone that I've met and spoke with through tech support is helpful and personable.
Pros
The ability to drill down between modules is wonderful. I've never used a software that allowed this so seamlessly.
Cons
The lack of online inquiries through the internet from fellow users that might have experienced something that isn't typical to help others figure it out. This can be technical or a way to resolve a process issue.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
M1 - A very visual ERP
Reviewed on 3/4/2018
Pros
M1 is incredibly visual; whether you prefer traditional forms or spreadsheet views, you can customize the navigation and data forms with ease. Search features are robust in the spreadsheet style views. M1 is also fairly flexible for customization regardless of programming skills. We can easily add fields to any module and forms can be manipulated to match our information flow. In our business every order is a custom order yet the straight forward manufacturing module makes planning and scheduling simple. Dashboards on the start screen are great to monitor daily activities. While most ERP implementations require significant work, the visual nature of M1 really helped us keep the project on track. The M1 implementation specialist spent time to learn our business and specific information needs. 9 months running and we are very happy. We have added several additional modules since the implementation and have linked M1 to our sales tax service provider. The suite of included reports are handy, though they need some customization when you start up. Export to Excel is very easy. We added Spreadsheet Server option to really increase the capability to share data with Excel. Security controls are very robust.
Cons
At times customer service response is a bit longer than we would like though once they are working on an issue, they are great at resolving. Some of the included reports are fairly complex yet require customization in Crystal Reports. Best to have some working knowledge of Crystal reports. Some modules in M1 are not consistent with others - probably different programmers or different schedules for upgrading - however that slows the process just bit when you move module to module.
- Industry: Machinery
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
ECI Support does not understand this product and will not stand behind it.
Reviewed on 1/11/2020
Pros
If you are able to deploy, implement and customize M1 for your company without any support from ECI this is a good option.
Cons
Support is terrible -
ECi was unwilling to respond to any of my questions on the software's functionality. I have paid for maintenance and support on 9 licenses for over 15 years and they will not even respond to my online request. When I finally called in and waited for a live person they insisted that I needed to pay for training in order to get answers to general use questions about how to setup and use different functions in the software. After 2 hours of paid training I had very few answers to my questions and my trainer "[SENSITIVE CONTENT HIDDEN]" had a list of questions he was going to "get back to me on". It has been several weeks and once again I have no answers and "[SENSITIVE CONTENT HIDDEN]" is ignoring my emails.
- Industry: Telecommunications
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Pretty good software. Lots of little things that are good, and some are not so good.
Reviewed on 17/8/2022
Pros
The drill-down from reports feature is great. The where used is extremely helpful to find specific info. The software is customizable (though not easily) and fully searchable. Being able to email customers their Invoices and Vendors their POs via email is a plus.
Cons
Too many things to know how one transaction affects another. Many reports are not set up the way we would like them. We were told when we bought the software that you did not need to know coding to be able to customize parts of the software or reports. Customizing is difficult to the average user, and for anything to be customized by M1, it always costs extra. Security settings are trial and error/very gray. Not black and white. For our business to utilize other aspects of the software we purchased, we would need to hire people just to run the software.
- Industry: Machinery
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
M1 Manufacturing Software Review
Reviewed on 17/8/2022
It's been pretty good. It was a huge step forward from our previous software for a fraction of the...
It's been pretty good. It was a huge step forward from our previous software for a fraction of the price.
Pros
I like the customization available since it's built on SQL Server and uses Microsoft forms. It's easy to get at the data and add custom features. The fact that is uses Crystal Reports as the reporting engine is nice - so there's not a big learning curve there.
Cons
I think it could respond a little quicker to inquiries (the screens sometimes feel slow) and the errors are sometimes cryptic - unless you are familiar with the database tables and their layout.
M1 ERP FAQs
Below are some frequently asked questions for M1 ERP.Q. What type of pricing plans does M1 ERP offer?
M1 ERP offers the following pricing plans:
- Starting from:
- Free Trial: Available
Contact ECi Software Solutions for pricing information.
Q. Who are the typical users of M1 ERP?
M1 ERP has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does M1 ERP support?
M1 ERP supports the following languages:
English
Q. Does M1 ERP support mobile devices?
M1 ERP supports the following devices:
Q. What other apps does M1 ERP integrate with?
M1 ERP integrates with the following applications:
Avalara
Q. What level of support does M1 ERP offer?
M1 ERP offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for M1 ERP.
- ERP Systems
- MRP Software
- Production Scheduling Software
- Quoting Software
- Product Configurator Software
- Quality Management Software
- Shipping Software
- CRM Systems
- Accounting Software
- Purchasing Software
- Inventory Management Software
- Oil and Gas Software
- Job Costing Software
- Work Order Software
- Reporting Tools
- Financial Management Software