About GoFrugal
GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.
GOFRUGAL's Cloud POS is accessible from anywhere via any device, benefiting from online and offline functionality thanks to data syncing. Core features include multi-store management supporting centralized supplier management plus a fully automated purchase and reordering process. This includes the raising, creation and generation of purchase indents, purchase orders, and GIN/GIR, along with handling approvals. Inventory control facilitates stock inventory tracking from procurement to sale, while BI-powered reporting capabilities offer sales performance feedback delivered direct to email inbox. In addition, GOFRUGAL offers a selection of companion mobile apps available for iOS and Android devices that includes the WhatsNow POS Owner's app for real time store updates, myPulse for gathering customer feedback, ServQuick for express checkout and Insight for retail analytics.
- Free Trial
- Free Version
- Subscription
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Key benefits of GoFrugal
• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.
• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.
• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.
• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.
• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.
Devices
Business size
Markets
Supported Languages
- Free Trial
- Free Version
- Subscription
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Images
Features
Total features of GoFrugal: 195
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Automated Scheduling
- Automatic Refills
- Bank Reconciliation
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcodes/Labels
- Barcoding/RFID
- Billing & Invoicing
- Booking Management
- Budgeting/Forecasting
- Built-in Accounting
- CRM
- Calendar Management
- Cash Management
- Cataloguing/Categorisation
- Change Management
- Check Printing
- Check Processing
- Check-in/Check-out
- Claims Management
- Client Management
- Client Portal
- Collections Management
- Commission Management
- Compounding
- Compression
- Contact Database
- Contact Management
- Contract/License Management
- Cost Management
- Cost Tracking
- Customer Accounts
- Customer Database
- Customer Management
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Customization
- Dashboard Creation
- Data Synchronisation
- Delivery Management
- Delivery Tracking
- Demand Forecasting
- Discount Management
- Dispatch Management
- Distribution Management
- Document Management
- Duplicate Payment Alert
- E-Prescribing
- EDI
- ERP
- Electronic Signature
- Email Marketing
- Employee Management
- Event Management
- Expense Tracking
- Financial Management
- Fixed Asset Management
- Food Delivery Dispatching
- For Cafeterias
- For Healthcare
- For Restaurants
- For Retail
- Forecasting
- Forms Management
- Fraud Detection
- Free / Reduced Meals
- Fuel Management
- Fuel POS
- General Ledger
- Gift Card Management
- Grocery POS
- HR Management
- Import/Export Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimisation
- Inventory Tracking
- Invoice Processing
- Item Management
- Kitchen / Menu Management
- Kitting
- Labor Cost Calculator
- Labor Management
- Layaway Management
- Lottery Management
- Loyalty Program
- Mail Order
- Manufacturing Inventory Management
- Marketing Automation
- Materials Management
- Medication Database
- Menu Planning
- Merchandise Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Multi-Store
- Nutrition & Ingredient Labels
- Offline Access
- Online Booking
- Online Ordering
- Online Payments
- Online Refills
- Order Fulfillment
- Order Management
- Order Processing
- Ordering Automation
- Partial Payments
- Payment Processing
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Prescription Processing
- Price / Margin Management
- Pricing Management
- Procurement Management
- Product Identification
- Product Management
- Production Management
- Project Accounting
- Project Management
- Promotions Management
- Pub POS
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real Time Synchronisation
- Real-time Updates
- Receipt Management
- Receiving/Putaway Management
- Recipe Management
- Recipe/Formula Costing
- Recurring/Subscription Billing
- Referral Tracking
- Remote Access/Control
- Reorder Management
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Returns Tracking
- Rewards Management
- Routing
- SKU/UPC Codes
- Sales & Operations Planning
- Sales History
- Sales Management
- Sales Orders
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Separate Checks
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Single Store
- Social Promotion
- Split Checks
- Status Tracking
- Supplier Management
- Supply Chain Management
- Surveys & Feedback
- Table Management
- Task Management
- Time & Expense Tracking
- Tips Management
- Touch Screen
- Training Management
- Vendor Management
- Wait List Management
- Warehouse Management
- Website Management
- Workflow Management
- eCommerce Management
Alternatives
Odoo
NetSuite
QuickBooks Desktop Enterprise
Acumatica Cloud ERP
Reviews
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- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bang for your buck!
Reviewed on 15/3/2021
Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more...
Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.
Pros
The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.
Cons
No cons so far. However I have to populate this field.
Response from GOFRUGAL Technologies
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GoFrugal is the Best
Reviewed on 5/9/2020
Product is good, but as i mention RPOS ticket management needs to be less annoying for customer....
Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.
Pros
There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.
Cons
I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.
- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast updates on government mandates and custom requirements.
Reviewed on 13/4/2021
Safe and Good.
Safe and Good.
Pros
Easy to use and good overall features, satisfying our large format Pharmacy Chain use.
Cons
When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time.
Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.
Response from GOFRUGAL Technologies
Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it
- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
disappointment from the unsatisfactory level of service
Reviewed on 27/10/2017
Stock management Locationwise
Stock management Locationwise
Pros
There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.
Cons
We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution.
We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution.
1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
(All expense services stopped and we are almost running to a week since i raised the issue)
2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
normal user account.
In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period.
We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.
- Industry: Apparel & Fashion
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best Retail POS in the industry
Reviewed on 2/4/2021
My overall experience with the software is so good. Its features meets our expectations.
My overall experience with the software is so good. Its features meets our expectations.
Pros
This product is user friendly and there is a lots of reports which helps us to take managerial decisions. Moreover Inventory management made easy.
Cons
It becomes very slow if the system is idle for a long time.
Response from GOFRUGAL Technologies
Dear Mr Ramesh,
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
Our technical person will reach you on the system slowness issue
GoFrugal FAQs
Below are some frequently asked questions for GoFrugal.Q. What type of pricing plans does GoFrugal offer?
GoFrugal offers the following pricing plans:
- Starting from:
- Pricing model: Free, Subscription
- Free Trial: Available
Q. What are the main features of GoFrugal?
We do not have any information about GoFrugal features
Q. Who are the typical users of GoFrugal?
GoFrugal has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does GoFrugal support?
GoFrugal supports the following languages:
English
Q. Does GoFrugal support mobile devices?
GoFrugal supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GoFrugal integrate with?
GoFrugal integrates with the following applications:
Magento Commerce, MobilityeCommerce, Shopify, Tallium
Q. What level of support does GoFrugal offer?
GoFrugal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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