Trainual

Easy onboarding and training software for growing businesses

About Trainual

Trainual is an app that makes it easier than ever to build training manuals for new or existing employees, customers, contractors, interns and volunteers alike. The platform enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create repeatable, scalable processes, define role-based responsibilities and assign training workflows with built-in accountability.

With Trainual’s automated onboarding module, managers can assign content by role, department and location and ensure that employees receive only the most relevant information when they need it. The testing functionality allows managers to monitor the progress of their team training and have the confidence of knowing everyone understands exactly what they need to. Additionally, Trainual will automatically notify employees about any changes to previously completed training materials and ensures that they review the updated content.

Users can easily search SOPs and training materials for keywords within Trainual from the desktop app, the Chrome browser extension, or on-the-go and in-the-field with the Trainual mobile app.

At first login, you can add a logo and select a color scheme to custom brand your account. Invite your team members, and select one of our pre-loaded process and procedure templates from the Template Library to start building out your account with content in minutes.

It's easy to embed images and GIFs to make training more fun using the free stock library and GIPHY integration on Premium accounts. Add surveys, videos and customized forms into learning material then organize content in step-by-step sequences and by user roles and responsibilities. Use the built-in screen recorder tool to record and explain a process when a video overview is the easiest or best way to explain and train on it.

Trainual integrates with productivity tools such as Gusto, Zapier, Google Docs and Sheets, Slack, Asana, Teamwork, Basecamp, Dropbox, Typeform, Harvest, Dotloop, Linkedin, and more. Use the admin panel to grant user permissions and allow others to update and edit subjects—Trainual is easier when you crowdsource your company content and organize all that tribal knowledge.

Trainual stores data on a PCI Level 1 compliant cloud-based server and multimedia files are stored in an Amazon Web Services cloud storage.

Pricing starting from:

US$124.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Trainual

Key benefits of Trainual

• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.

• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.

• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.

• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.

• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.

• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?

• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.

• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.

• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.

• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.

• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.

• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

US$124.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Trainual

Images

Trainual Software - Trainual "Subjects" view showing training modules your completion percentage, and the team members on assigned to each subject.
Trainual Software - Trainual "My Desk" view showing your assigned and completed (or incomplete) content.
Trainual Software - Trainual Subjects Outline view for easy editing, brainstorming, and arranging.
Trainual Software - Trainual Topic User view, showing a video step type.
Trainual Software - Trainual Template Marketplace where you can select process and SOP templates or examplars for content quick-starts
Trainual Software - Trainual Account Info editor where you can set account level brand styles and personal information
View 10 more
Trainual video
Trainual video
Trainual video
Trainual video
Trainual Software - Trainual "Subjects" view showing training modules your completion percentage, and the team members on assigned to each subject.
Trainual Software - Trainual "My Desk" view showing your assigned and completed (or incomplete) content.
Trainual Software - Trainual Subjects Outline view for easy editing, brainstorming, and arranging.
Trainual Software - Trainual Topic User view, showing a video step type.
Trainual Software - Trainual Template Marketplace where you can select process and SOP templates or examplars for content quick-starts
Trainual Software - Trainual Account Info editor where you can set account level brand styles and personal information

Features

Total features of Trainual: 76

  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Asynchronous Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Control
  • Cataloguing/Categorisation
  • Certification & Licensing
  • Certification Management
  • Collaboration Tools
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Library
  • Customisable Branding
  • Customisable Forms
  • Data Import/Export
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Electronic Forms
  • Employee Activity Monitoring
  • Employee Database
  • Employee Handbook
  • Employee Onboarding
  • Employee Profiles
  • Employee Training
  • Engagement Tracking
  • File Sharing
  • File Transfer
  • Forms Automation
  • Full Text Search
  • Gamification
  • Gradebook
  • Job Description Management
  • Knowledge Base Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Chat
  • Mobile Access
  • Mobile Learning
  • Monitoring
  • Notes Management
  • Online Forums
  • Orientation Workflow Management
  • Process Change Tracking
  • Process Modeling & Designing
  • Productivity Tools
  • Progress Tracking
  • Real-time Updates
  • Remote Access/Control
  • Remote Support Software
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skills Tracking
  • Task Management
  • Templates
  • Tests/Assessments
  • Text Editing
  • Third Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • User Management
  • eLearning Companies

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Reviews

Overall rating

4.8 /5
(342)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.8/5

Already have Trainual?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 342
Tony
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

For a growing company absolutely amazing!

Reviewed on 20/5/2019

Time saver and is allowing us to grow our company and our profits faster.

Time saver and is allowing us to grow our company and our profits faster.

Pros

Our company is growing at 40-60% a year and we are so busy it is almost impossible to get someone trained to take off the workload and we have added 7 employees in the last 9 months. It has been essential to have to do the training once and then send everyone through it saving my manager a ton of time. It has been easy for us to setup tasks for the new hires to do as well as to have comprehensive tests that really get the new hires engaged.

Cons

It could be easier to install videos and photos.

Response from Trainual

Thanks for the review, Tony! We're working on an in-app video recorder, which should make adding videos a breeze -- Stay tuned!

John
Overall rating
  • Industry: Consumer Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It Works for Us

Reviewed on 1/3/2022

Pros

I like the user-friendliness of the application interface & the ease of delivering a seamless, high-quality user experience. I appreciate the solution's flexibility, allowing us to leverage it as a LMS & a KD. Based on budget, this solution was a solid win for us.

Cons

I was not a fan of the lack of user & content data provided. I would like to see more robust reporting on user data, internal SEO data & content efficacy. For example, it would be beneficial to be able to see data on content access frequency, average duration on-page, most frequently searched key terms, ranking info, top viewed content, etc.

Kayla
Overall rating
  • Industry: Consumer Goods
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Feedback on program

Reviewed on 16/5/2022

When others are assigned and completing a course it works fine. Then when I go to create a course,...

When others are assigned and completing a course it works fine. Then when I go to create a course, I have issues with the formatting because of it changing as I am creating.

Pros

The thing that I like most about the program is that you can have multiple people participate in the same curse at the same time.

Cons

The thing that I like the least is the formatting of this program. I have issues with the font and size changing while I am creating a course. That makes it very difficult to create a course and adds time to the process.

Response from Trainual

Hi Kayla! Thank you so much for taking the time to review Trainual :) Really happy to hear that it's been useful for you to get your team trained all at once.

And we appreciate your feedback on the content creation side of things, and we're sorry to hear that it hasn't been easy. That is not the experience we intend to create for our customers. We passed this feedback on to our Product Team so we can see where we can improve. And if you ever have any other specific feedback, feel free to post it here and we'd love to hear it as we're always looking to improve: https://portal.productboard.com/trainual/2-trainual-feature-requests/tabs/4-under-consideration

Thanks so much again for everything, Kayla! We appreciate you being a part of the Trainual community and look forward to continuing to work with you.

Jennifer
Overall rating
  • Industry: Veterinary
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Trainual is a game changer!

Reviewed on 9/5/2022

Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has...

Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has always plagued veterinary managers and this program allows everything to be documented and instructed in one place.

Pros

This software is well organized for learners, users and managers. Team members love that it can be used on their mobile phone for learning and to reference material when needed. I love the search function! I also appreciate that Trainual has stayed responsive to rolling out new improvements.

Cons

I wish there were more interactive activities available for the users. We use it heavily as a learning system, as well as a place to document SOP's, and we miss some of the interactive features that we had in other programs like Nearpod. The loss of this is still worth it to have the streamlined design and reporting features that Trainual offers.

Response from Trainual

Hi Jennifer! Thank you so much for leaving this awesome review for us :) We're super stoked to hear that Trainual has been a gamechanger for your business!

And thank you for your feedback on the interactive features within Trainual. I'll pass that on to our Product Team, but if you have any specific ideas on interactive features that would be awesome, feel free to share them here as we're always looking to improve: https://portal.productboard.com/trainual/2-trainual-feature-requests/tabs/4-under-consideration

We appreciate you for being a part of our community and we're excited to continue to work with you!

Sonja
Overall rating
  • Industry: E-Learning
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Online business GLUE!

Reviewed on 27/5/2022

Excellent experience overall. It is the back bone of policies, training and reference for our...

Excellent experience overall. It is the back bone of policies, training and reference for our company.

Pros

This has enabled all employees to have access to training, reference and libraries of company resources. It makes onboarding and training quick, easy and less stressful.

Cons

The sections could use some flexibility for customizing for our company reference areas. SOP's vs. Policies vs. Training vs. Documentation. It gets confusing where to put all of the stuff. I also don't even know much about some of the features in the Trainual from this survey. Finally, if you want to become an absolute invaluable resource that we can NEVER live without, then assign a rep that we can work with to maximize and assess usage and direct us on how to manage, organize and leverage the tool. I would pay extra for a year or two of support/success service with an assigned rep that gets to know my business.

Response from Trainual

Hi Sonja! Thank you so much for taking the time to leave this awesome review of Trainual :) We're so excited to hear that it's made accessing training and reference material so much easier for you and your team!

And thank you for your feedback on content organization customization and for getting a rep for your account. I have great news for both of these for you, though!

On the content organization customization side, you can actually rename the "Company", "Policies", and "Processes" sections to any names that make more sense for your business. To do that, go to "Account Settings" from the top navigation, and then scroll down to "Custom Terminology". From there, you'll be able to rename the Trainual terminology to anything you'd like.

In regards to having your own representative, for Scale accounts that are over 50 users, we do assign those customers with a dedicated rep that is there to help you get set up for success.

Hope that helps! Thank you again for everything!

Showing 5 reviews of 342 Read all reviews

Trainual FAQs

Below are some frequently asked questions for Trainual.

Trainual offers the following pricing plans:

  • Starting from: US$124.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pay Monthly: Train Plan starting at $124/month for 10 users (additional users at $3.75/mo) Scale Plan starting at $249/month for 20 users (additional users at $5/mo) Pay Annually: Train Plan starting at $99/month for 10 users (additional users at $3/mo) Scale Plan starting at $199/month for 20 users (additional users at $4/mo)

Trainual has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000

Trainual supports the following languages:

English

Trainual supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Trainual integrates with the following applications:

ActiveCampaign, Asana, BambooHR, Basecamp, Cognito Forms, Copper, Dropbox Business, Dropbox Sign, Flock, Gmail, Google Calendar, Google Docs, Google Drive, Google Forms, Google Sheets, Gusto, Harvest, Justworks, Justworks Hours, LinkedIn for Business, Loom, Microsoft SharePoint, Paylocity, QuickBooks, QuickBooks Payroll, Rippling, Salesforce Sales Cloud, SimpleTexting, Slack, Teamwork, Time Doctor, Typeform, WordPress, Workable, YesInsights, Zapier, Zenefits, dotloop

Trainual offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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