
About Trainual
Trainual is an app that makes it easier than ever to build training manuals for new or existing employees, customers, contractors, interns and volunteers alike. The platform enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create repeatable, scalable processes, define role-based responsibilities and assign training workflows with built-in accountability.
With Trainual’s automated onboarding module, managers can assign content by role, department and location and ensure that employees receive only the most relevant information when they need it. The testing functionality allows managers to monitor the progress of their team training and have the confidence of knowing everyone understands exactly what they need to. Additionally, Trainual will automatically notify employees about any changes to previously completed training materials and ensures that they review the updated content.
Users can easily search SOPs and training materials for keywords within Trainual from the desktop app, the Chrome browser extension, or on-the-go and in-the-field with the Trainual mobile app.
At first login, you can add a logo and select a color scheme to custom brand your account. Invite your team members, and select one of our pre-loaded process and procedure templates from the Template Library to start building out your account with content in minutes.
It's easy to embed images and GIFs to make training more fun using the free stock library and GIPHY integration on Premium accounts. Add surveys, videos and customized forms into learning material then organize content in step-by-step sequences and by user roles and responsibilities. Use the built-in screen recorder tool to record and explain a process when a video overview is the easiest or best way to explain and train on it.
Trainual integrates with productivity tools such as Gusto, Zapier, Google Docs and Sheets, Slack, Asana, Teamwork, Basecamp, Dropbox, Typeform, Harvest, Dotloop, Linkedin, and more. Use the admin panel to grant user permissions and allow others to update and edit subjects—Trainual is easier when you crowdsource your company content and organize all that tribal knowledge.
Trainual stores data on a PCI Level 1 compliant cloud-based server and multimedia files are stored in an Amazon Web Services cloud storage.
Key benefits of Trainual
• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.
• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.
• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.
• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.
• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.
• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?
• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.
• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.
• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.
• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.
• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.
• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.
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- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
For a growing company absolutely amazing!
Reviewed on 20/5/2019
Time saver and is allowing us to grow our company and our profits faster.
Time saver and is allowing us to grow our company and our profits faster.
Pros
Our company is growing at 40-60% a year and we are so busy it is almost impossible to get someone trained to take off the workload and we have added 7 employees in the last 9 months. It has been essential to have to do the training once and then send everyone through it saving my manager a ton of time. It has been easy for us to setup tasks for the new hires to do as well as to have comprehensive tests that really get the new hires engaged.
Cons
It could be easier to install videos and photos.
Response from Trainual
Thanks for the review, Tony! We're working on an in-app video recorder, which should make adding videos a breeze -- Stay tuned!

- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Does what it needs to.
Reviewed on 29/9/2019
Overall it is great and has greatly cut down the time to onboard a new employee.
Overall it is great and has greatly cut down the time to onboard a new employee.
Pros
I like the simplicity of trainual, especially the dashboard and the email reminders that content has been updated. Building lessons is fairly easy as is creating tasks. Getting my entire company to move over the platform was fairly easy, as was setting up the invites and setting individual user levels. Once training lessons are created, they are easy to update and keep current. I like how you can both link and embed video and really, create any type of layout you want. That is nice and I like having the ability to have certain layouts for certain kind of content. Embedding Loom videos has been a super easy process.
Cons
The only con to Trainual is when it comes to editing the overall structure of training. It can be a bit confusing adding new content from the subject area (but once in the lesson it is super easy). I just think the initial contents could be easier to navigate.
Response from Trainual
Glad we helped you cut down onboarding time, Michael! Thanks for your feedback around our subject editor too -- we're working on a big project to make this a lot easier.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Trainual for Finance Based business
Reviewed on 12/5/2023
Very helpful in making sense and giving organization and structure to a remote business. Wonderful...
Very helpful in making sense and giving organization and structure to a remote business. Wonderful place to collect and store info and training.
Pros
I like the search function to find tasks. I also like the presentation or layout and structure of templates/design.
Cons
I struggle with finding the best place to search for what I am looking for whether it is a process or training. This may be due to us still in stages of fleshing out the content
Response from Trainual
Thank you for your positive feedback, Tanis! We're glad to hear that you find our search function and templates/design empowering. We understand your struggle in finding specific content. We'll have a major Search enhancement coming in just a few short weeks! 🎉 [Hint: Semantic search] We appreciate your support!
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Feedback on program
Reviewed on 16/5/2022
When others are assigned and completing a course it works fine. Then when I go to create a course,...
When others are assigned and completing a course it works fine. Then when I go to create a course, I have issues with the formatting because of it changing as I am creating.
Pros
The thing that I like most about the program is that you can have multiple people participate in the same curse at the same time.
Cons
The thing that I like the least is the formatting of this program. I have issues with the font and size changing while I am creating a course. That makes it very difficult to create a course and adds time to the process.
Response from Trainual
Hi Kayla! Thank you so much for taking the time to review Trainual :) Really happy to hear that it's been useful for you to get your team trained all at once.
And we appreciate your feedback on the content creation side of things, and we're sorry to hear that it hasn't been easy. That is not the experience we intend to create for our customers. We passed this feedback on to our Product Team so we can see where we can improve. And if you ever have any other specific feedback, feel free to post it here and we'd love to hear it as we're always looking to improve: https://portal.productboard.com/trainual/2-trainual-feature-requests/tabs/4-under-consideration
Thanks so much again for everything, Kayla! We appreciate you being a part of the Trainual community and look forward to continuing to work with you.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keeping your instructions up to date is a breeze!
Reviewed on 27/2/2023
This is a great way to remind yourself of how to complete a infrequent task or a task that is...
This is a great way to remind yourself of how to complete a infrequent task or a task that is usually a assigned to someone else. If you are unsure of how to execute a procedure, Trainual has you covered. As long as the author has written good instructions, following them to complete a task should be as easy as going 'step by step. If you find a flaw while going along, that can be corrected without any issues (such as starting from scratch)Keeping your instructions up to date in Trainual is a breeze!And
Pros
Trainual works very well as a living, breathing document. You can update/change/add to/delete your documents as needed. We are a growing company so our procedures are growing with us. Trainual allows us to update our task instructions as they change. No excuses on not knowing what to do in any situation.
Cons
Hard to find a Con - maybe the only thing is that there are many options on how you format your post. Everyone has a unique way to spell out their instruction tasks, so uniformity is a not kept within the company.
Trainual FAQs
Below are some frequently asked questions for Trainual.Q. What type of pricing plans does Trainual offer?
Trainual offers the following pricing plans:
- Starting from: US$124.00/month
- Pricing model: Subscription
- Free Trial: Available
Pay Monthly: Train Plan starting at $124/month for 10 users (additional users at $3.75/mo) Scale Plan starting at $249/month for 20 users (additional users at $5/mo) Pay Annually: Train Plan starting at $99/month for 10 users (additional users at $3/mo) Scale Plan starting at $199/month for 20 users (additional users at $4/mo)
Q. Who are the typical users of Trainual?
Trainual has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Trainual support?
Trainual supports the following languages:
English
Q. Does Trainual support mobile devices?
Trainual supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Trainual integrate with?
Trainual integrates with the following applications:
ActiveCampaign, Asana, BambooHR, Basecamp, Cognito Forms, Copper, Dropbox Business, Dropbox Sign, Flock, Gmail, Google Calendar, Google Docs, Google Drive, Google Forms, Google Sheets, Gusto, Harvest, Justworks, Justworks Hours, LinkedIn for Business, Loom, Microsoft SharePoint, Paylocity, QuickBooks, QuickBooks Payroll, Rippling, Salesforce Sales Cloud, SimpleTexting, Slack, Teamwork, Time Doctor, TriNet Zenefits, Typeform, WordPress, Workable, YesInsights, Zapier, dotloop
Q. What level of support does Trainual offer?
Trainual offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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