Domotz Pro

Domotz Pro

Remote Network Monitoring & Management in an IoT World.

5/5 (30 reviews)

Domotz Pro Overview

What is Domotz Pro?

Domotz Pro is a remote monitoring and management platform for IoT, which helps manage, monitor and troubleshoot issues within customer networks and devices from anywhere, at any time. Designed for integrators, MSP's, security professionals, & small to medium business owners, the solution provides a plug-and-play user interface accessible across desktop and mobile devices to monitor unlimited endpoints, automate discovery of device attributes, carry out speed tests & alert IT professionals on IP address changes. Features of Domotz Pro include network monitoring, remote device access, multiple VLAN support, power management, cybersecurity, multi-client accounts, two-factor authentication and more. In addition to monitoring an unlimited number of devices across various networks, the solution allows users to secure Ruckus Wi-Fi connections of clients & SNMPv2 devices, and set up custom alerts based on object identifier values. Additionally, it provides a Private Subnet Scan module to maintain VPN-connected LAN and other routed subnets. Domotz Pro enables teams to manage multi-user access and invite employees from different teams to collaborate on external networks. It lets users create shared alerts for teams to receive notifications via emails, webhooks and Slack channels. Additionally, it comes with white-label solutions for businesses to customize the application with their brand name, logo and values. Domotz Pro provides a RESTful API, WebHooks and support for integrations with third-party applications such as Control4, Ruckus, WyreStorm, D-Tools, StormAudio, Liberty AV, Dish Network, Sonos, Crestron, Denon, Marantz and more. It also comes with mobile applications accessible from Android and iOS devices.

Domotz Pro Overview

Pricing

Starting from
US$3.00/month

Pricing options

Free Trial
Subscription
Value for money

Lite: $3/month - Ideal for residential integrators.

Advanced: $6/month - Ideal for IT professionals, security integrators, commercial integrators, and SMBs.

Premium: $19/month - Ideal for MSPs, franchises, hospitality, retail, corporate offices, and commercial integrators for large businesses.


Domotz Pro Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
English

Screenshots

Domotz Pro screenshot: Display status and traffic details of SNMP-enabled devices and network interfaces
Domotz Pro screenshot: Display status and traffic details of SNMP-enabled devices and network interfaces Domotz Pro screenshot: DHCP toggle can be switched off for specific static IP and non-DHCP based subnets, DNS servers and gateways Domotz Pro screenshot: Maintain a list of all agents across all regions and collaborate with them Domotz Pro screenshot: Details of local agents such as agent info, network details, route analysis, speed test and more

Domotz Pro Reviews

Domotz Pro Reviews

Overall rating
5
/
5 30 reviews
Excellent
30

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
4.9
Features
4.8
Ease of Use
4.9
Customer Support
5
100% recommended this app
Scott W.

Great Product

Great and quick support. The only issue has been with the alert notifications.


Nick K.

A Digital, Onsite, Support Engineer!

Domotz has helped us to be more efficient with our maintenance and also assists with ongoing installations.
We fit a Domotz box as soon as we start on a project now, and even use as a temporary tool to provide fault finding diagnostics when taking over a project.


John B.

There is no better option anywhere near this price point

Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later.

Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better.


Tim G.

Excellent "now" network monitoring tool

I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible.


Matthieu H.

Great for SMB

I have 4 small shops, each one with 1 our 2 computers, router with 2 WANs, VoIP phones Camera and Alarm.
All shops are connected via VPN to a server in our office and to a cloud server with our sales and accounting system.
All equipment and sub-networks are monitered from ou Synology server with Domotz installed.


Scott W.
Industry: Information Technology & Services
Company size: 13-50 Employees

Great Product

Used Daily for 2+ years
Reviewed on 29/10/2019
Review Source: Capterra

Great and quick support. The only issue has been with the alert notifications.

Pros

Easy to setup. We were using other products that were taking way too long to implement per project. Also, like how easy it is to get to reboot functionality. The software does a lot of intuitive things that make sense. For instance, having the ability to reboot a device over POE. It's not the function of this but implementation. It is automatically configured and setup for you. So if a device is POE and on a switch that is supported by Domotz you can just reboot it. No configuration.

They also come out with new features all the time. Building on the platform.

Cons

Notifications. They have made progress. But even just the request to group email alerts still hasn't reinstated with the team. Sometimes I can get 50 email alerts on a site at the same time. They have new features that are paid to minimize some of this. But competing products do a much better job of not spamming when you have a widespread issue at a site. A simple combine all email alerts just in a 5-minute window would do a lot for this.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nick K.
Industry: Information Technology & Services
Company size: 2-10 Employees

A Digital, Onsite, Support Engineer!

Used Daily for 2+ years
Reviewed on 7/11/2019
Review Source: Capterra

Domotz has helped us to be more efficient with our maintenance and also assists with ongoing installations.
We fit a Domotz box as soon as we start on a project now, and even use as a temporary tool to provide fault finding diagnostics when taking over a project.

Pros

We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found.
Extremely good interface, much more intuitive than other brands we have used before.
Growing list of integration partners.
Simple and effective smart phone app for multiple users.

Cons

We have quite a few clients so the costs creep up, but still far cheaper than sending an engineer to site and much quicker in most cases.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

John B.
Industry: Oil & Energy
Company size: 201-500 Employees

There is no better option anywhere near this price point

Used Daily for 6-12 months
Reviewed on 16/4/2019
Review Source: Capterra

Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later.

Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better.

Pros

The client is extremely easy to setup and light weight.

The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP.

No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well.

This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed.

Cons

My only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago.

This is more than likely a personal problem, not an issue with the platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tim G.
Industry: Information Technology & Services
Company size: 2-10 Employees

Excellent "now" network monitoring tool

Used Daily for 1+ year
Reviewed on 12/7/2019
Review Source: Capterra

I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible.

Pros

It's a simple unit (I only use the "Box" version), that you can in matter of minutes setup and integrate into the network. It collects detailed data and depending on the device has very integrated management features. Their customer support is fast and thorough, bending over backwards where they can.

Cons

It's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface. It also misses (standard, for me) features like network topology. Their "Fingbox" product at this time gives a better monthly report that the pro version. Currently I use another software tool to fullfill these extra features and end up paying double, money that I would pay on Domotz instead!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Matthieu H.
Industry: Furniture
Company size: 2-10 Employees

Great for SMB

Used Daily for 1+ year
Reviewed on 1/7/2019
Review Source: Capterra

I have 4 small shops, each one with 1 our 2 computers, router with 2 WANs, VoIP phones Camera and Alarm.
All shops are connected via VPN to a server in our office and to a cloud server with our sales and accounting system.
All equipment and sub-networks are monitered from ou Synology server with Domotz installed.

Pros

Very simple
Scalable, even for not so small businesses
Great and quick support

Cons

Limitation for sub-net monitoring (0 in lite plan, 3 in advanced plan, 8 in Premium).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.9/10
Based on 30 user ratings
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Domotz Pro Pricing

Domotz Pro Pricing

Starting from
US$3.00/month
Free Trial
Subscription
Value for money

Lite: $3/month - Ideal for residential integrators.

Advanced: $6/month - Ideal for IT professionals, security integrators, commercial integrators, and SMBs.

Premium: $19/month - Ideal for MSPs, franchises, hospitality, retail, corporate offices, and commercial integrators for large businesses.

Lite: $3/month - Ideal for residential integrators.

Advanced: $6/month - Ideal for IT professionals, security integrators, commercial integrators, and SMBs.

Premium: $19/month - Ideal for MSPs, franchises, hospitality, retail, corporate offices, and commercial integrators for large businesses.

Value for Money
4.9/5
Based on 30 user ratings
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Domotz Pro Features

Domotz Pro Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Application Integration
Auditing
Automatic Notifications
Collaboration Tools
Data Import/Export
Data Visualisation
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
SSL Security
Third Party Integration
Workflow Management
Features
4.8/5
Based on 30 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for Domotz Pro

Additional information for Domotz Pro

Key features of Domotz Pro

  • Alerts
  • Alerts / Escalation
  • Capacity Monitoring
  • Change Management
  • Configuration Management
  • Dashboard
  • Data Collection
  • Document Storage
  • Event Logs
  • Hardware Inventory
  • IP Address Monitoring
  • Issue Management
  • Multi-Channel Communication
  • Patch Management
  • Remote Access
  • Self Service Portal
  • Uptime Monitoring
  • Web Traffic Reporting

Benefits

• Domotz Pro allows IT professionals to manage and monitor customer networks on a single platform via desktop, iOS or Android devices.

• Allows users to automate device detection and provides a comprehensive display of each device on the client network with details such as model, IP address, location, zone, Mac address and software version.

• Domotz Pro helps businesses scan for open ports and provide remote access without requiring a VPN or router configuration.

• Comes with a Power over Ethernet (PoE) module, which lets users control all ports on a managed network PDUs and PoE switches.

• Enables businesses to integrate with Onvif for managing camera configuration, operation status, and test video output via Snapshots.

Domotz Pro FAQs

Domotz Pro FAQs

Below are some frequently asked questions for Domotz Pro.

Q. What type of pricing plans does Domotz Pro offer?

Domotz Pro offers the following pricing plans:

Starting from: US$3.00/month

Pricing model: Subscription

Free Trial: Available

Lite: $3/month - Ideal for residential integrators. Advanced: $6/month - Ideal for IT professionals, security integrators, commercial integrators, and SMBs. Premium: $19/month - Ideal for MSPs, franchises, hospitality, retail, corporate offices, and commercial integrators for large businesses.

Q. What are the main features of Domotz Pro?

Domotz Pro offers the following features:

  • Alerts
  • Alerts / Escalation
  • Capacity Monitoring
  • Change Management
  • Configuration Management
  • Dashboard
  • Data Collection
  • Document Storage
  • Event Logs
  • Hardware Inventory
  • IP Address Monitoring
  • Issue Management
  • Multi-Channel Communication
  • Patch Management
  • Remote Access
  • Self Service Portal
  • Uptime Monitoring
  • Web Traffic Reporting

Q. Who are the typical users of Domotz Pro?

Domotz Pro has the following typical customers:

Freelancers, Mid Size Business, Small Business

Q. What languages does Domotz Pro support?

Domotz Pro supports the following languages:

English

Q. What type of pricing plans does Domotz Pro offer?

Domotz Pro has the following pricing plans:

Subscription

Q. Does Domotz Pro support mobile devices?

Domotz Pro supports the following devices:

Android, iPhone, iPad

Q. What other apps does Domotz Pro integrate with?

Domotz Pro integrates with the following applications:

Slack

Q. What level of support does Domotz Pro offer?

Domotz Pro offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials