Domotz Pro

Domotz Pro

Remote Monitoring & Management in an IoT World.

5/5 (23 reviews)

Domotz Pro Overview

Domotz Pro is a remote monitoring and management platform for IoT, which helps manage, monitor and troubleshoot issues within customer networks and devices from anywhere, at any time. Designed for integrators, MSP's, security professionals, & small to medium business owners, the solution provides a plug-and-play user interface accessible across desktop and mobile devices to monitor unlimited endpoints, automate discovery of device attributes, carry out speed tests & alert IT professionals on IP address changes.

Features of Domotz Pro include network monitoring, remote device access, multiple VLAN support, power management, cybersecurity, multi-client accounts, two-factor authentication and more. In addition to monitoring an unlimited number of devices across various networks, the solution allows users to secure Ruckus Wi-Fi connections of clients & SNMPv2 devices, and set up custom alerts based on object identifier values. Additionally, it provides a Private Subnet Scan module to maintain VPN-connected LAN and other routed subnets.

Domotz Pro enables teams to manage multi-user access and invite employees from different teams to collaborate on external networks. It lets users create shared alerts for teams to receive notifications via emails, webhooks and Slack channels. Additionally, it comes with white-label solutions for businesses to customize the application with their brand name, logo and values.

Domotz Pro provides a RESTful API, WebHooks and support for integrations with third-party applications such as Control4, Ruckus, WyreStorm, D-Tools, StormAudio, Liberty AV, Dish Network, Sonos, Crestron, Denon, Marantz and more. It also comes with mobile applications accessible from Android and iOS devices.

Pricing

Starting from
US$3.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Domotz Pro Reviews

Overall rating
5/5
100% positive reviews
23
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
John B.

There is no better option anywhere near this price point

Used Daily for 6-12 months
Reviewed on 16/4/2019
Review Source: Capterra

Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later.

Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better.

Pros

The client is extremely easy to setup and light weight.

The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP.

No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well.

This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed.

Cons

My only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago.

This is more than likely a personal problem, not an issue with the platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tim G.

Excellent "now" network monitoring tool

Used Daily for 1+ year
Reviewed on 12/7/2019
Review Source: Capterra

I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible.

Pros

It's a simple unit (I only use the "Box" version), that you can in matter of minutes setup and integrate into the network. It collects detailed data and depending on the device has very integrated management features. Their customer support is fast and thorough, bending over backwards where they can.

Cons

It's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface. It also misses (standard, for me) features like network topology. Their "Fingbox" product at this time gives a better monthly report that the pro version. Currently I use another software tool to fullfill these extra features and end up paying double, money that I would pay on Domotz instead!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Matthieu H.

Great for SMB

Used Daily for 1+ year
Reviewed on 1/7/2019
Review Source: Capterra

I have 4 small shops, each one with 1 our 2 computers, router with 2 WANs, VoIP phones Camera and Alarm.
All shops are connected via VPN to a server in our office and to a cloud server with our sales and accounting system.
All equipment and sub-networks are monitered from ou Synology server with Domotz installed.

Pros

Very simple
Scalable, even for not so small businesses
Great and quick support

Cons

Limitation for sub-net monitoring (0 in lite plan, 3 in advanced plan, 8 in Premium).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Changing Landscape of Remote Support

Used Daily for 2+ years
Reviewed on 15/4/2019
Review Source: Capterra

We are solving many issues every day through the use of Domotz. When we do have an issue with anything within the Domotz environment reaching out to their tech support gets us a resolution very quickly, i would guess around 15-20 mins. They have been a great company to partner with!

Pros

Domotz has enabled me to be proactive in supporting clients. The notifications let me know when a device drops from the network. I can then open the remote app from anywhere, and see if it is something i can fix remotely. Typically devices lock up and need a power cycle. Domotz has support for PDUs like the Wattbox, Luxul, and BlueBolt which make fixing a potential issue a snap!

Cons

I don't have any issues with the software. the "issue" is once you see what it can do you want more. So constantly asking Domotz if it would be possible to build in XYZ.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Samuel C.

Perfect, essential for every IT administrator

Used Daily for 2+ years
Reviewed on 12/10/2018
Review Source: Capterra

Pros

An indispensable program for administrators or IT technicians,
keeps track of all the company network products in order.
It allows in advance to intervene by the customer in case of failures,
the app is easy and intuitive, allows you to have alerts of what happens in the network in real time!
Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive!
HIGHLY RECOMMENDED!
It was a long time since I was looking for a similar product

Cons

I have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Domotz Pro Pricing

Starting from
US$3.00/month
Pricing options
Free Trial
Subscription
Value for money

Lite: $3/month - Ideal for residential integrators.

Advanced: $6/month - Ideal for IT professionals, security integrators, commercial integrators, and SMBs.

Premium: $19/month - Ideal for MSPs, franchises, hospitality, retail, corporate offices, and commercial integrators for large businesses.

Domotz Pro Features

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Automatic Notifications
  • Collaboration Tools
  • Monitoring
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration

  • Application Integration
  • Auditing
  • Data Import/Export
  • Drag & Drop Interface
  • Projections
  • Workflow Management

Additional information for Domotz Pro

Key features of Domotz Pro

  • Alerts
  • Alerts / Escalation
  • Capacity Monitoring
  • Change Management
  • Configuration Management
  • Dashboard
  • Data Collection
  • Document Storage
  • Event Logs
  • Hardware Inventory
  • IP Address Monitoring
  • Issue Management
  • Multi-Channel Communication
  • Patch Management
  • Remote Access
  • Self Service Portal
  • Uptime Monitoring
  • Web Traffic Reporting

Benefits

• Domotz Pro allows IT professionals to manage and monitor customer networks on a single platform via desktop, iOS or Android devices.

• Allows users to automate device detection and provides a comprehensive display of each device on the client network with details such as model, IP address, location, zone, Mac address and software version.

• Domotz Pro helps businesses scan for open ports and provide remote access without requiring a VPN or router configuration.

• Comes with a Power over Ethernet (PoE) module, which lets users control all ports on a managed network PDUs and PoE switches.

• Enables businesses to integrate with Onvif for managing camera configuration, operation status, and test video output via Snapshots.

Domotz Pro FAQs

Below are some frequently asked questions for Domotz Pro.

Q. What type of pricing plans does Domotz Pro offer?

Domotz Pro offers the following pricing plans:

Starting from: US$3.00/month

Pricing model: Subscription

Free Trial: Available

Lite: $3/month - Ideal for residential integrators.

Advanced: $6/month - Ideal for IT professionals, security integrators, commercial integrators, and SMBs.

Premium: $19/month - Ideal for MSPs, franchises, hospitality, retail, corporate offices, and commercial integrators for large businesses.

Q. What are the main features of Domotz Pro?

Domotz Pro offers the following features:

  • Alerts
  • Alerts / Escalation
  • Capacity Monitoring
  • Change Management
  • Configuration Management
  • Dashboard
  • Data Collection
  • Document Storage
  • Event Logs
  • Hardware Inventory
  • IP Address Monitoring
  • Issue Management
  • Multi-Channel Communication
  • Patch Management
  • Remote Access
  • Self Service Portal
  • Uptime Monitoring
  • Web Traffic Reporting

Q. Who are the typical users of Domotz Pro?

Domotz Pro has the following typical customers:

Freelancers, Mid Size Business, Small Business

Q. What languages does Domotz Pro support?

Domotz Pro supports the following languages:

English

Q. What type of pricing plans does Domotz Pro offer?

Domotz Pro has the following pricing plans:

Subscription

Q. Does Domotz Pro support mobile devices?

Domotz Pro supports the following devices:

Android, iPhone, iPad

Q. What other apps does Domotz Pro integrate with?

Domotz Pro integrates with the following applications:

Slack

Q. What level of support does Domotz Pro offer?

Domotz Pro offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials