SurveyMethods Overview

What is SurveyMethods?

SurveyMethods is a cloud-based survey and data analysis solution which helps businesses with customer feedback, newsletter communication, and reporting. Key features of the SurveyMethods platform include survey creation, file sharing, response collection, customized templates and multi-channel distribution. The survey building module offers predefined templates for questionnaire creation and limits the number of answer choices. Managers can use the survey quota feature to gather responses that meet a certain set of conditions, and specify actions to perform after the quota has been met. SurveyMethods includes a page logic functionality which modifies the flow of the survey based on responses to previous questions and custom fields. The editing tool can be used to change questions and responses or correct spelling and grammar within surveys. SurveyMethods comes with a REST API which enables users to launch remote surveys and retrieve the status for a response. It uses Zapier to integrate with third-party applications such as Salesforce, MailChimp, FreshDesk and Google Docs.

SurveyMethods Overview

Pricing

Starting from
US$15.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Basic: Free
Advanced: $15 per month
Professional: $49 per month
Enterprise: Contact for quote


SurveyMethods Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, India, Japan, Latin America, Mexico
Supported Languages
English

Screenshots

SurveyMethods screenshot: The SurveyMethods application interface is intuitive and easy to use.
SurveyMethods screenshot: The SurveyMethods application interface is intuitive and easy to use. SurveyMethods screenshot: Users can limit answer choices while collecting survey reponses SurveyMethods screenshot: Editing tool lets users make changes to questions and responses SurveyMethods screenshot: The search functionality lets users find a survey in the database SurveyMethods screenshot: The sorting tool lets users filter data based on date, time  and custom fields

SurveyMethods Reviews

SurveyMethods Reviews

Overall rating
5
/
5 31 reviews
Excellent
30

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4.9
Ease of Use
4.9
Customer Support
4.9
100% recommended this app
Jenny C.

Survey Methods is a user-friendly and comprehensive survey tool generating easy-to-read...

Using Survey Methods, our school was able to disperse questionnaires to all stakeholders of our community, and to use the data collected and analyzed through the software to further our organization's visions and goals. It was an essential tool for us during our school's accreditation process, and we relied heavily on the software to collect the necessary information for our school to successfully get accredited. Survey Methods provides free services for educational purposes, and this aspect of its giving back to the larger community is definitely worth praising. We have worked with Survey Methods for more than 5 years and find that the company continues to add features to make this tool ever the more useful and easy-to-use. It's very user-friendly and intuitive in its application. I highly recommend this tool to anyone who frequently has the need to conduct surveys.


Andy P.

Surveymethods is a very powerful and full featured survey program. We use it regularly.

Surveymethods allows us to evaluate our administration, our school services, major proposals requiring customer (parent) or staff input, and review the results in easy to digest reports, or with MS Excel. We think it does really well, and respondents generally find it easy to use.


Debra B.

Great survey tool for nonprofit organization

As a small nonprofit, we use the software for registration for meetings and doing surveys to get input from people who participate in our activities. It is very important to have a tool that is simple for the end user to complete and for the administrator to implement and get reports. I have found that it is a superior tool to the Constant Contact service that we use to have.


Hs C.

I've used others, but SurveyMethods has stayed my favorite. Personal and quick tech support!

Easy to use to create surveys, easy to launch and distribute, easy to analyze data, can download directly to slides, affordable, but #1 is their personal, quick, and helpful tech support has been there for me. They have helped me problem question format as well as any other technical issue. Even when I have the "duh" stupid questions they are patient and helpful. I feel like I have a personal working relationship with them and that can't be beat.


Juvy M.

Survey Methods is a software that changes the way surveys should be conducted.

This software makes survey conducted in simple yet effective manner. Without this software, I think survey is tedious and time-consuming. Thank you for the developer of this software, alas surveying is both fulfilling and satisfying.


Jenny C.
Industry: Education Management
Company size: 13-50 Employees

Survey Methods is a user-friendly and comprehensive survey tool generating easy-to-read results.

Used Other for 2+ years
Reviewed on 12/5/2017
Review Source: Capterra

Using Survey Methods, our school was able to disperse questionnaires to all stakeholders of our community, and to use the data collected and analyzed through the software to further our organization's visions and goals. It was an essential tool for us during our school's accreditation process, and we relied heavily on the software to collect the necessary information for our school to successfully get accredited. Survey Methods provides free services for educational purposes, and this aspect of its giving back to the larger community is definitely worth praising. We have worked with Survey Methods for more than 5 years and find that the company continues to add features to make this tool ever the more useful and easy-to-use. It's very user-friendly and intuitive in its application. I highly recommend this tool to anyone who frequently has the need to conduct surveys.

Pros

It is relatively easy and intuitive to set up questionnaires in Survey Methods, which provides options of anonymity of the interviewees. One feature that I especially like is that it allows you to download the results in various formats so that you can easily analyze the data collected. In addition, there are various types of charts and graphs for data display which makes publishing the results a very simple process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andy P.
Industry: Primary/Secondary Education
Company size: 51-200 Employees

Surveymethods is a very powerful and full featured survey program. We use it regularly.

Used Monthly for 2+ years
Reviewed on 13/5/2017
Review Source: Capterra

Surveymethods allows us to evaluate our administration, our school services, major proposals requiring customer (parent) or staff input, and review the results in easy to digest reports, or with MS Excel. We think it does really well, and respondents generally find it easy to use.

Pros

SurveyMethods has a lot of capabilities and flexibility. We use it for staff and customer (parent) feedback, evaluations, student data gathering projects, staff opinion gathering for major decisions. We like that we can put together many different types of questions for various situations, and receive the data in several different formats (word, pdf, xls, etc). It allows us to do surveys that target specific people via email and remind them as many times as we want if they haven't responded. It also allows us to categorize responses by department, and many more subdivisions if needed. I'm fairly sure we don't use all of its capabilities but we really appreciate all of the functionality we use.

Cons

We've been using the software for at least 6 years now, and we find the interface relatively intuitive. For new users, we do have to get them acquainted with the key features and controls, which are many. I wouldn't say this is a complaint because this is to expected from a program that allows a lot of customization, output variables, confidentiality settings, outreach settings, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Debra B.
Industry: Nonprofit Organisation Management
Company size: 2-10 Employees

Great survey tool for nonprofit organization

Used Monthly for 1+ year
Reviewed on 22/6/2019
Review Source: Capterra

As a small nonprofit, we use the software for registration for meetings and doing surveys to get input from people who participate in our activities. It is very important to have a tool that is simple for the end user to complete and for the administrator to implement and get reports. I have found that it is a superior tool to the Constant Contact service that we use to have.

Pros

Survey Methods is easy to use and provides great reports that are easy to generate.

Cons

I haven't found any negatives with the software.

Response from Survey Methods

Thanks for the feedback Debra! We are happy that the application is working well for you but please don't hesitate to reach out with any suggestions or questions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Hs C.

I've used others, but SurveyMethods has stayed my favorite. Personal and quick tech support!

Used Other for 2+ years
Reviewed on 10/5/2017
Review Source: Capterra

Easy to use to create surveys, easy to launch and distribute, easy to analyze data, can download directly to slides, affordable, but #1 is their personal, quick, and helpful tech support has been there for me. They have helped me problem question format as well as any other technical issue. Even when I have the "duh" stupid questions they are patient and helpful. I feel like I have a personal working relationship with them and that can't be beat.

Pros

The technical support is key for me; it is awesome. Pricing is also good. Options for templates is helpful. Choices for question format is helpful including some complex formats. Easy to analyze and manipulate the data, especially with the download to excel.

Cons

I wish the skip logic was skip to question, rather than skip to page. But that isn't really a big deal to work with.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Juvy M.
Industry: Education Management
Company size: 51-200 Employees

Survey Methods is a software that changes the way surveys should be conducted.

Used Weekly for 6-12 months
Reviewed on 18/12/2018
Review Source: Capterra

This software makes survey conducted in simple yet effective manner. Without this software, I think survey is tedious and time-consuming. Thank you for the developer of this software, alas surveying is both fulfilling and satisfying.

Pros

Survey methods is an online software tool that makes research surveys for my students interesting and dynamic. It is really an amazing survey mechanism that provides easy to use graphical user interface in flexible manner. It helps me as a teacher to make sound academic decisions based on the results of the surveys conducted. I like also the results of the surveys presented in different chart forms. Survey methods makes surveys simple, easy, enjoyable and responsive. I could definitely say that this software changes the way survey gets done.

Cons

Survey methods generates reports instantly, perfectly and accurately and so there is no reason not to like this software. It is the only software I rely whenever I conduct a survey and for me it has no features that I don't like.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.7/10
Based on 31 user ratings
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SurveyMethods Pricing

SurveyMethods Pricing

Starting from
US$15.00/month
Free Trial
Free
Subscription
Value for money

Basic: Free
Advanced: $15 per month
Professional: $49 per month
Enterprise: Contact for quote

Basic: Free
Advanced: $15 per month
Professional: $49 per month
Enterprise: Contact for quote

Value for Money
5/5
Based on 31 user ratings
Compare value for money rating with alternatives
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SurveyMethods Features

SurveyMethods Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.9/5
Based on 31 user ratings
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Categories

Additional information for SurveyMethods

Additional information for SurveyMethods

Key features of SurveyMethods

  • 360 Degree Feedback
  • Customizable Templates
  • Email Marketing
  • Multi-Channel Distribution
  • Question Library
  • Social Media Integration

Benefits

• Managers can convert reports to Word documents for customization/editing and print them to generate a paper version.

• Graphical checkmarks increase the size of radio buttons and checkboxes and improve usability on a mobile device.

• SurveyMethods lets users publish reports securely by adding an SSL feature which encrypts the data being transmitted.

• SurveyMethods eases data management by including a sort functionality which lists surveys in ascending/descending order by survey title, status and launch date.

• Survey Methods API is a RESTful API which enables customers to integrate with third-party applications such as ERP, CRM, Helpdesk, Hotel Reservation and HR platforms.

SurveyMethods FAQs

SurveyMethods FAQs

Below are some frequently asked questions for SurveyMethods.

Q. What type of pricing plans does SurveyMethods offer?

SurveyMethods offers the following pricing plans:

Starting from: US$15.00/month

Pricing model: Free, Subscription

Free Trial: Available

Basic: Free Advanced: $15 per month Professional: $49 per month Enterprise: Contact for quote

Q. What are the main features of SurveyMethods?

SurveyMethods offers the following features:

  • 360 Degree Feedback
  • Customizable Templates
  • Email Marketing
  • Multi-Channel Distribution
  • Question Library
  • Social Media Integration

Q. Who are the typical users of SurveyMethods?

SurveyMethods has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does SurveyMethods support?

SurveyMethods supports the following languages:

English

Q. What type of pricing plans does SurveyMethods offer?

SurveyMethods has the following pricing plans:

Free, Subscription

Q. Does SurveyMethods support mobile devices?

We do not have any information about what devices SurveyMethods supports

Q. What other apps does SurveyMethods integrate with?

SurveyMethods integrates with the following applications:

ActiveCampaign, Basecamp, BigCommerce, Mailchimp, Producteev, Shopify, Twitter, Wrike, Yammer, Zendesk

Q. What level of support does SurveyMethods offer?

SurveyMethods offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support