Avail
About Avail
Avail is a rental property management system for landlords which offers tools for finding tenants, advertising property vacancies, pre-screening applicants, carrying out credit history checks, processing payments, signing lease contracts, and more. The cloud-based platform is designed for landlords with less than 10 units, but users are able to add additional properties for an additional fee. Avail helps landlords to advertise their vacant units, request rental applications and credit reports, sign leases, and collect rent, all online from one platform.
When searching for tenants for vacant properties, users can utilize Avail’s renting listing creation tool and connections with third party property rental websites such as Zillow and Trulia in order to gather leads. Avail automatically publishes listings across platforms and any potential tenants can apply online via a custom application. Within the landlord portal, users can schedule property viewings with potential tenants, ask pre-screening questions, and request renter profiles, history, or credit checks. Avail integrates with TransUnion to gather reports on tenants’ credit, criminal background, or eviction history.
Landlords can also use the Avail platform to generate leases and contracts, by customizing the pre-built, state-specific templates, and add in any custom clauses, attachments, or rules. The electronic signature capture functionality allows tenants to sign contracts online, and payments can also be processed online within Avail for fast and secure rent payments. Day-to-day operations such as maintenance and tenant communications can be managed within Avail, with tools for tenants to report issues, request maintenance, and track progress on repairs.
Key benefits of Avail
• Advertise property vacancies on websites such as Zillow, Trulia, and Hotpads in order to generate leads.
• Learn more about potential tenants with the ability to request renter profiles, credit checks, criminal background checks, eviction reports, and more.
• Generate custom documents for leases and contracts and utilize Avail’s pre-built, state-specific lease templates.
• Manage rent and security deposit payments within the Avail platform which facilitates electronic payments.
• Allow tenants to report maintenance issues with images and comments, and schedule repairs within the Avail platform.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software for small scale landlords
Reviewed on 7/12/2019
Overall, I love Avail and don't see any reason to use another software.
Overall, I love Avail and don't see any reason to use another software.
Pros
I use this software to keep track of just two properties, and I like it because it's very affordable for small landlords like me and still provides all of the features I want from a professional property management software.
Cons
I wish the billing system could be more flexible. For instance, there doesn't seem to be an easy (from-the-dashboard) way to mark an invoice as paid from my end if a tenant gave me a check instead of using the system.
Response from Avail
Hi Julia!
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail!
We are making a lot of changes to the platform (all exciting updates that members have asked for), and a review like yours really helps our team to move the product in the right direction.
I've personally made note of the invoice issue, and while you can achieve this from directly on the payments page, I still understand that it could be a little bit more straightforward. If you'd like, please feel free to send this along with any other constructive feedback over to me ([email protected]). I'll definitely get this over to my Product team!
Thank you so much for the honest review and keep in mind that we're always here as a resource for you! :)
Kindly,
Robert B.
Community Manager
@ Avail.co
- Industry: Education Management
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes Being A Remote Landlord Easy!
Reviewed on 7/5/2019
I love using Avail and I have recommended it to family and friends who have rental property.
I love using Avail and I have recommended it to family and friends who have rental property.
Pros
Avail helps me manage my properties from hundreds of miles away. The system allows me to advertise vacancies, accept applications, check backgrounds, create and sign leases, and collect rent—all remotely.
Cons
The initial set up for my tenants’ payments was a little buggy, but customer service was very helpful. No future issues.
Response from Avail
Hi Dr. Nkiruka,
My name is Robert and I'm one of the dedicated Community Managers here at Avail. I wanted to follow-up to say thank you so so much for being a valued Avail user (and thank you for the honest review)!
As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for); this also includes providing a more intuitive tenant on-boarding process.
That said I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review; I'll definitely relay your kind words to my Customer Success team, and keep in mind that we're here as a resource for you! More than happy to help out as best we can :)
Kindly,
Robert B.
Community Manager
@ Avail.co
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Avail Software
Reviewed on 7/2/2023
Because of the difficulty in generating a simple lease renewal I had renters leave through...
Because of the difficulty in generating a simple lease renewal I had renters leave through frustration.
Pros
Easly tracks and maintains income processing and late fee notifcations with reminders sent to renters in a timely manner
Cons
Very cumbersome to generate a lease and very very difficult to understand the functioning of the software in general.
Response from Avail
Hi Christopher! Thanks for taking the time to write your review. We appreciate any feedback from our users. Your feedback on the lease-generation experience is really important to us; please know that I've shared it with our product team.
We'd never want renters to leave due to the difficulty of using a feature. If you'd like to share more about your experience, please send us a direct message or get in touch with our customer care team at avail.co/contact.
Thanks again for your time, and for being an Avail user!
- Brittany M.
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great value
Reviewed on 7/5/2019
It’s simplified and sped up the leasing process. Helps with putting together a contract easily and...
It’s simplified and sped up the leasing process. Helps with putting together a contract easily and making minor modifications where appropriate.
Love the automated emails and reminders but also the flexibility and control over the emails
Pros
Ease of use
Digitize the experience for landlord and renter
Cons
Just a few minor things - changing name on contract in middle of lease. Sort of like a contract adjustment but not a deal breaker.
Response from Avail
Hi Nathan! Thank you so much for the thoughtful feedback. Believe me when I say that your feedback is something we take to heart as we try to improve our product and provide an experience that users will love for years to come. Many DIY landlords join Avail for the very reasons you mentioned, and as we continue to add more tools to the platform, reviews like yours play a central part to exploring how we can make things better. I'll also inquire with my tech team about adjusting the lessor/lessee contact information (typically this isn't something the system allows since it is a legally binding agreement - so we definitely will need to look into this). That said if you have any questions or need help within your account never hesitate to reach out to us; we're here as a resource for you!! :) - Kindly, Robert B. - Community Manager @ Avail
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great for starting out
Reviewed on 11/5/2019
Pros
Love avail for starting out as a smaller property management company; makes us feel like big company.
Cons
Could use better mobile support or app features.
Response from Avail
Hi Nathan!
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review).
Several landlords have reached out about this (having a mobile app), and while I can say that a mobile app is on our roadmap in the coming months, I don't have an exact date for that yet. This said you can easily access our platform from your mobile device's web browser (our website has been designed & optimized for mobile use whether your device is an Android or iOS).
I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
Avail FAQs
Below are some frequently asked questions for Avail.Q. What type of pricing plans does Avail offer?
Avail offers the following pricing plans:
- Starting from: US$9.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Avail's free plan includes features such as syndicated listings, background screening, state-specific leases, online rent collection, maintenance tracking, tenant portal, and property accounting. Avail offers Unlimited Plus for $9/unit per month and includes features such as FastPay rent payments, waived ACH Fees, customizable applications, customizable leases, and clone and reuse lease agreements.
Q. Who are the typical users of Avail?
Avail has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Avail support?
Avail supports the following languages:
English
Q. Does Avail support mobile devices?
Avail supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Avail integrate with?
We do not have any information about what integrations Avail has
Q. What level of support does Avail offer?
Avail offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
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