PRgloo

Public relations platform for media communication teams

4.8 /5 (24 reviews) Write a Review!

PRgloo Overview

What is PRgloo?

PRgloo is a cloud-based media relations platform which combines tools for managing contacts, press releases, distribution, responses, influencers, media monitoring, newsletters, coverage, reporting and analytics, and more in an intuitive mobile interface. The solution is designed for in-house media communication teams, internal communications, and stakeholders to manage all communication functions including enquiries, media newsrooms, press releases, coverage, and influencer engagement.

With PRgloo, users can centralize the management of all content, contacts, and responses. The response desk lets users track and manage all statements, enquiries and requests to their team, and share relationships and ideas. Media-rich content can be created and managed through the content hub, with users able to schedule publication and set up embargoes. Users can also control the distribution of content to tailored lists of contacts and stakeholders.

PRgloo’s PR planner lets users coordinate all of their communication activities, engagements, industry events, and press releases in a single calendar. All activities, including interviews, press releases, statements, conversations, and networking, can be linked to outcomes to track their effectiveness. PRgloo also provides users with a customized newsroom to engage with audiences and display content.

PRgloo Overview

Pricing

Starting from
US$2,000.00/year

Pricing options

Free Trial
Subscription
Value for money

Base price for one user $2,000 and $500 per additional user per year


PRgloo Features

Devices
Business size
S M L
Markets
United States, United Kingdom
Supported Languages
English

Media

295222
295223
588487
PRgloo screenshot: All conversations with contacts and influencers can be tracked in PRgloo PRgloo screenshot: The topic summary gives users an overview of all activities and communications PRgloo screenshot: All activity can be displayed on the topic timeline

PRgloo Reviews

PRgloo Reviews

Overall rating
4.8
/
5
Excellent
20

Very good
4

Average
0

Poor
0

Terrible
0

Value for Money
4.8
Features
4.6
Ease of Use
4.7
Customer Support
4.9
100% recommended this app
Helena H.

Making a big difference to our team

We were using spreadsheets to track enquiries and Word tables for lists of contacts - it wasn't the most efficient system!

From the demo stage right through procurement and training, to implementation, our experience with PRGloo has been superb. It allows our team to work better; whether it's tracking conversations with journalists, managing reactive issues, or managing our news hub.

Any queries we've had have been quickly resolved and everyone we've dealt with has been incredibly helpful and efficient.


Andrew M.

GEO Review


Nilima F.

A good platform!

Overall, PR Gloo is simple to use and beneficial to the team.
We are looking at how we can maximise full use of the platform.
The incompatibility of IT infrastructure with the platform for some tasks is an issue we are working on.


Ross E.

Helps us communicate better, faster


Rob S.

User friendly and great support team

The overall experience has been great. Working with the PRgloo team has been brilliant and they are always on hand to help, tutorials and give great advice.


Helena H.
Industry: Transportation/Trucking/Railroad
Company size: 1,001-5,000 Employees

Making a big difference to our team

Used Daily for 1-5 months
Reviewed on 1/10/2019
Review Source: Capterra

We were using spreadsheets to track enquiries and Word tables for lists of contacts - it wasn't the most efficient system!

From the demo stage right through procurement and training, to implementation, our experience with PRGloo has been superb. It allows our team to work better; whether it's tracking conversations with journalists, managing reactive issues, or managing our news hub.

Any queries we've had have been quickly resolved and everyone we've dealt with has been incredibly helpful and efficient.

Pros

It's simple yet powerful, easy to use and works really well for us. We're able to track our conversations with the media easily and see what colleagues are working on at a glance.

Cons

We've had a little confusion over topics, themes and tags within PRGloo, but that's more teething troubles on our part. Once we dig deeper into reporting and use it for longer, we're confident of ironing this out.

Response from PRgloo

Thanks so much for the glowing feedback. We're really pleased that you are enjoying using the platform and that you're happy with the support that we have provided in setting you up. Please let us know how you get on with topics, tags and themes, and we'll happily provide any additional support to help you iron out any problems.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andrew M.
Industry: Government Administration
Company size: 51-200 Employees

GEO Review

Used Daily for 6-12 months
Reviewed on 2/10/2019
Review Source: Capterra

Pros

The software is accessible and easy to use, ensuring you can easily view and log calls. The option to collectively group statements under a heading is also very useful, helping you easily see how a subject has evolved every time you have taken a call.

Cons

The database of journalists can be lacking in individual details for journalists when compared to rivals, it is however useful that you can update it yourself once you have those details.

Response from PRgloo

Thanks for taking the time to review PRgloo. We're glad you and your team are enjoying using the platform. Our database has over 70,000 entries of journalists and news organisations. On a daily basis the team look at distribution issues, social media changes, social media errors and customer requests. Our highest priority is ensuing the platform is GDPR compliant. In some cases, journalists have requested they not be including in database lists and therefore we are unable to include those contacts. However, we are aware that many of our customers have great relationships with journalists so we do make it very easy for you to store this information on any record we hold. We'd be happy to show you how to do this and also how to make the best use of our research team who are there to support you in locating the best contacts for your campaigns.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Nilima F.
Industry: Law Enforcement
Company size: 501-1,000 Employees

A good platform!

Used Daily for 1+ year
Reviewed on 6/8/2019
Review Source: Capterra

Overall, PR Gloo is simple to use and beneficial to the team.
We are looking at how we can maximise full use of the platform.
The incompatibility of IT infrastructure with the platform for some tasks is an issue we are working on.

Pros

The database of contacts which can be updated easily.
The statements and news release function.
Regional media targeting.
The ability to autoforward email queries straight to PR Gloo so everything is in one place and tracked.

Cons

Importing a large group of contacts to the platform from adhoc lists seems difficult.

Response from PRgloo

Thanks for the feedback and providing us with insight into areas that we can improve.We'll be in touch shortly to see if we can streamline how your lists are created and uploaded as well as ensuring you're making full use of all the features available to you on the platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Ross E.
Industry: Utilities
Company size: 13-50 Employees

Helps us communicate better, faster

Used Daily for 2+ years
Reviewed on 1/8/2020
Review Source: Capterra

Pros

PRGloo is easy to use, easy to implement and requires minimal training to get you off the ground. It makes communicating with various audiences much easier and GDPR compliant. It's been brilliant when working remotely. We couldn't have managed our COVID-19 response as well without PRGloo, for instance.

Cons

Topics still feels a bit basic. It'd be great if you could have master topics with sub-categories, for instance. Greater user customisation of email design would also be welcome.

Response from PRgloo

Thanks for the review! We're so glad your are enjoying so many aspects of the platform and that we've been such an integral part to your Covid communications operations. On topics, perhaps you should explore the use of themes (high level topics) to help you with your categorisation - we'll get someone to contact you asap! We can also provide more customisable email templates for you which we're happy to chat to you about. Thanks for the feedback and stay safe!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rob S.
Industry: Transportation/Trucking/Railroad
Company size: 1,001-5,000 Employees

User friendly and great support team

Used Daily for 1-5 months
Reviewed on 27/4/2020
Review Source: Capterra

The overall experience has been great. Working with the PRgloo team has been brilliant and they are always on hand to help, tutorials and give great advice.

Pros

It's extremely user friendly and easy to pick up. The features are just want we need for logging and uploading to our newsroom.

Cons

Contacts for journalists could be a bit better but this is minor.

Response from PRgloo

Thanks for the feedback! We're glad you find our system so user-friendly! That's music to our ears. We will be in touch re the contacts list as we have some great new developments which we think you'll love using.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9.5/10
Based on 24 user ratings
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PRgloo Pricing

PRgloo Pricing

Starting from
US$2,000.00/year
Free Trial
Subscription
Value for money

Base price for one user $2,000 and $500 per additional user per year

Base price for one user $2,000 and $500 per additional user per year

Value for Money
4.8/5
Based on 24 user ratings
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PRgloo Features

PRgloo Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customisable Branding
Customisable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Third Party Integration
Features
4.6/5
Based on 24 user ratings
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Categories

Additional information for PRgloo

Additional information for PRgloo

Key features of PRgloo

  • Campaign Management
  • Communications Calendar
  • Contact Management
  • Direct Mail Management
  • Email Distribution

Benefits

• PRgloo’s response desk allows users to track and manage all statements, enquiries and requests through a single interface, record who said what to whom, and share relationships and ideas with their team.

• The content hub enables the creation, management, publication and distribution of media rich stories, with one-click scheduling and embargoing.

• PRgloo creates customized, fully-integrated newsrooms for displaying content and engaging audiences, without the need for templates.

• With the coverage module, users can link activities such as conversations, interviews, and press releases to outcomes, and generate reports with a single click to analyze which activities have worked best.

• The PR planner allows users to manage all communication activities, engagements, press releases, and industry events in a single, exportable calendar.

PRgloo FAQs

PRgloo FAQs

Below are some frequently asked questions for PRgloo.

Q. What type of pricing plans does PRgloo offer?

PRgloo offers the following pricing plans:

Starting from: US$2,000.00/year

Pricing model: Subscription

Free Trial: Available

Base price for one user $2,000 and $500 per additional user per year

Q. What are the main features of PRgloo?

PRgloo offers the following features:

  • Campaign Management
  • Communications Calendar
  • Contact Management
  • Direct Mail Management
  • Email Distribution

Q. Who are the typical users of PRgloo?

PRgloo has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does PRgloo support?

PRgloo supports the following languages:

English

Q. What type of pricing plans does PRgloo offer?

PRgloo has the following pricing plans:

Subscription

Q. Does PRgloo support mobile devices?

We do not have any information about what devices PRgloo supports

Q. What other apps does PRgloo integrate with?

We do not have any information about what integrations PRgloo has

Q. What level of support does PRgloo offer?

PRgloo offers the following support options:

Phone Support, Online Support