OrderWise Overview

What is OrderWise?

OrderWise is an end-to-end ERP (enterprise resource planning) and WMS (warehouse management system) solution, which helps enterprises manage the entire lifecycle of commercial and financial operations through stock control, a built-in CRM, businesses intelligence, manufacturing management, accounting and more. It allows users to access the platform on mobile devices to automate work orders, stock takes, goods receipt and stock movements.

Key features of OrderWise include warehouse management, a customer database, list maintenance, remote order entry, contract pricing, manufacturing planning, reporting/analytics, integrated business operations and barcode scanning. The ERP solution lets users keep track of logistics and EDI orders, monitor emerging trends, and increase workforce efficiency to drive business growth. Plus, it provides business intelligence using reports based on sales data and allows users to share them across team members.

OrderWise enables firms to manage digital records and store VAT returns documents in a unified database for future reference, ensuring compliance with government regulations. Integration with courier systems helps determine suitable delivery methods based on various factors such as outgoing orders, volume, height and destination countries.

OrderWise Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Wise Software for pricing details.


OrderWise Features

Devices
Business size
S M L
Markets
Europe, United States
Supported Languages
Danish, Dutch, English, Finnish, French and 5 others, Hebrew, Hungarian, Irish, Norwegian, Swedish

Screenshots

OrderWise screenshot: OrderWise pipeline color coding screenshot
OrderWise screenshot: OrderWise pipeline color coding screenshot

OrderWise Reviews

OrderWise Reviews

Overall rating
4.6
/
5 17 reviews
Excellent
11

Very good
6

Average
0

Poor
0

Terrible
0

Value for Money
4.3
Features
4.5
Ease of Use
4.2
Customer Support
4.8
100% recommended this app
Verified Reviewer

Automate your core business processes

Great company to deal with and the interactions have been positive throughout over the last 7 years.


Richard N.

Next Level Software

OrderWise has enabled Rock Fall Safety Boots to take the next step in our growth strategy.

We went live with OrderWise in January 2018, opting to take all relevant modules including Accounts, CRM and Business Intelligence. We quickly added the B2B Portal to our subscription which is a huge USP for us as a business.

The most impressive thing about OrderWise is their ability to keep moving forward, a vision that is very much aligned with ours.

We have seen several key developments happen that have directly benefited our business in a short space of time. Our customers have seen transformational change in our service capabilities.

Without hesitation we recommend OrderWise to stockholding businesses.


Suzanne P.

Revolutionised our business

The OrderWise team have been amazing. The sales team, training team, go live team and now our account manager have always been so knowledgeable, accommodating and really friendly. The effort they've all put into to knowing our business and working with us has been fantastic.


Paul E.

OrderWise

Support is quick and responsive, but development can often take over six months.


Adam W.

OrderWise

We've had a very positive experience with OrderWise and have confidence that the platform can cope with growth ahead. There is a lot of development into new functionality and updates are monthly.


Verified Reviewer
Industry: Retail
Company size: 13-50 Employees

Automate your core business processes

Used Daily for 2+ years
Reviewed on 13/11/2019
Review Source: Capterra

Great company to deal with and the interactions have been positive throughout over the last 7 years.

Pros

Great software that helps run our business and drives automation into core businesses processes. It has many great features and is constantly evolving. It offers a lot of flexibility to tie in with your business and allows many customisations. And if a a feature or functionality is missing, you can usually get it developed for a reasonable cost. There are also great reporting features and dashboards built in. Exporting and importing data is easy too. Support and account management is very responsive and helpful. Overall, it's a great and affordable business management software for SMEs covering most business functions.

Cons

Not many. There is no true cloud version (at present) and views cannot be fully customised (e.g. a Sales Order form), which at times can be a bit overwhelming looking at a form which has many more fields than you need.

Response from Wise Software

Hi,

Thanks for taking the time to leave a review of OrderWise. We are proud of the flexibility our software offers and are pleased you have been able to see the benefits of the many features & functionality available!

We appreciate your feedback and will pass this to our Development department.

Kind regards,
The OrderWise Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Richard N.
Industry: Wholesale
Company size: 51-200 Employees

Next Level Software

Used Daily for 2+ years
Reviewed on 26/11/2019
Review Source: Capterra

OrderWise has enabled Rock Fall Safety Boots to take the next step in our growth strategy.

We went live with OrderWise in January 2018, opting to take all relevant modules including Accounts, CRM and Business Intelligence. We quickly added the B2B Portal to our subscription which is a huge USP for us as a business.

The most impressive thing about OrderWise is their ability to keep moving forward, a vision that is very much aligned with ours.

We have seen several key developments happen that have directly benefited our business in a short space of time. Our customers have seen transformational change in our service capabilities.

Without hesitation we recommend OrderWise to stockholding businesses.

Pros

Forward thinking company
All in one business management system
Adaptable
Modular
Quick support response times

Cons

I don't see any cons with OrderWise, compared to the system we moved from everything has been better in every area.

Response from Wise Software

Hi Richard,

Thank you for your OrderWise review. We take great pride in continuously enhancing our software and have passed on your comments to our Development team.

It's great to hear of the success your business has seen since going live with OrderWise!

We look forward to continuing to work together, as well as providing further updates which will benefit your business.

Many thanks,
The OrderWise Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Suzanne P.
Industry: Retail
Company size: 13-50 Employees

Revolutionised our business

Used Daily for 6-12 months
Reviewed on 23/9/2019
Review Source: Capterra

The OrderWise team have been amazing. The sales team, training team, go live team and now our account manager have always been so knowledgeable, accommodating and really friendly. The effort they've all put into to knowing our business and working with us has been fantastic.

Pros

OW has the ability to allow the business to grow and the software will grow with us. There are so many functions that make the business more efficient now but the possibilities look endless for having software that will work with our business rather than the business work with the software.

Cons

I appreciate that there needs to be a cost involved for development but there were some requests made where I thought that the function should either be included or the cost was steep for a minor change.

Response from Wise Software

Hi Suzanne,

Thanks for reviewing OrderWise. We aim to deliver a high level of customer service across the business, so to receive your comments that this has been achieved is very rewarding to us and will be passed on to our teams.

We look forward to continuing to work together as your business grows.

Many thanks,
The OrderWise Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Paul E.
Industry: Retail
Company size: 51-200 Employees

OrderWise

Used Daily for 2+ years
Reviewed on 23/9/2019
Review Source: Capterra

Support is quick and responsive, but development can often take over six months.

Pros

Good for small businesses with a flexible interface.

Cons

Some developments such as courier integrations have different mappings and limited features implemented which then make it difficult to use them together with other couriers.

Response from Wise Software

Hi Paul,

Thanks for leaving a review, we are pleased you rate our customer service highly as we strive to achieve this throughout the business.

Once again, thank you and we look forward to continuing the partnership with Choice Shops.

Kind regards,
The OrderWise Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Adam W.
Industry: Sporting Goods
Company size: 13-50 Employees

OrderWise

Used Daily for 2+ years
Reviewed on 13/9/2019
Review Source: Capterra

We've had a very positive experience with OrderWise and have confidence that the platform can cope with growth ahead. There is a lot of development into new functionality and updates are monthly.

Pros

We've been with OrderWise for just over four years now. At the time the move was a significant cost for us but it has really helped transform our business We've processed ~200,000 orders using OrderWise in this time.

The vast improvements in efficiency that have been possible have hugely helped all aspects of what we do from purchasing, warehousing, picking and packing etc. We are entirely paperless for all pick/pack operations and have no despatch errors. We have total traceability of everything.

Reporting is powerful and offers useful insights that can easily be actioned which is the key part of any reporting.

Data additions and changes are easy to make in bulk through imports which we make use of daily.

The system is modular and extremely configurable to suit individual needs. It has a vast amount of functionality and we don't yet use all of it. Different staff can have the appearance and functionality controlled/personalised to suit their role.

We have it integrated with our website, eBay and Amazon. We will be moving our websites to OrderWise built ones in the near future to achieve an even higher level of integration.

Support really is excellent - far above and beyond anything we've had from any other software/web service.

Cons

There is a huge array of functionality (which is a great thing) but it does take time to learn the best processes. OrderWise do provide training as standard and offer on-site training. Being module-based it can be learnt in stages. Make use of their excellent support.

It doesn't look as slick as some other web-based ERP systems but for functionality and value for money it was superior to anything else we investigated.

Response from Wise Software

Hi Adam,

Thanks for reviewing OrderWise, it's great to see how our software has contributed towards the ever-growing success of Biketart. I will pass on your praise to our Support team, and we look forward to continuing to work with you.

Many thanks,
The OrderWise Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.7/10
Based on 17 user ratings
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OrderWise Pricing

OrderWise Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Wise Software for pricing details.

Contact Wise Software for pricing details.

Value for Money
4.3/5
Based on 17 user ratings
Compare value for money rating with alternatives
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OrderWise Features

OrderWise Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Document Storage
Inventory Management
Inventory Tracking
Invoice Management
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.5/5
Based on 17 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for OrderWise

Additional information for OrderWise

Key features of OrderWise

  • Accounting Integration
  • Channel Management
  • Commission Management
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Data Synchronization
  • Demand Planning
  • Distribution Management
  • Electronic Data Interchange
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Procurement Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Tax Management
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • Workflow Management
  • eCommerce

OrderWise FAQs

OrderWise FAQs

Below are some frequently asked questions for OrderWise.

Q. What type of pricing plans does OrderWise offer?

OrderWise offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Wise Software for pricing details.

Q. What are the main features of OrderWise?

OrderWise offers the following features:

  • Accounting Integration
  • Channel Management
  • Commission Management
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Data Synchronization
  • Demand Planning
  • Distribution Management
  • Electronic Data Interchange
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Procurement Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Tax Management
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • Workflow Management
  • eCommerce

Q. Who are the typical users of OrderWise?

OrderWise has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does OrderWise support?

OrderWise supports the following languages:

Danish, Dutch, English, Finnish, French, Hebrew, Hungarian, Irish, Norwegian, Swedish

Q. What type of pricing plans does OrderWise offer?

OrderWise has the following pricing plans:

Subscription

Q. Does OrderWise support mobile devices?

OrderWise supports the following devices:

Android

Q. What other apps does OrderWise integrate with?

OrderWise integrates with the following applications:

ACCOUNTS, FedEx Ship Manager, InterLink, Magento, Parcelhub Shipping, QuickBooks, Sage | Accounting, Shopify, WooCommerce, Worldpay

Q. What level of support does OrderWise offer?

OrderWise offers the following support options:

Knowledge Base, Online Support, Phone Support