Leapwork
About Leapwork
Leapwork has created the world’s most accessible automation platform. Through a visual, no-code approach, Leapwork makes it easy for business and IT users to automate repetitive processes, so enterprises can adopt and scale automation faster. Leapwork is used by more than 400 global enterprises across all industries, from banks and insurance companies to life science, government and aerospace. Clients include NASA, PayPal, BNP Paribas and Daimler. The company is headquartered in Copenhagen, Denmark, and has local offices across Europe, US and Asia.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Leapwork
Easy to use automation with an intuitive, visual user interface that lets you automate fast
Leapwork works across technologies and plugs into your CI/CD pipeline
Reusability is built in, so you can reduce the maintenance burden on your QA and development teams
Powerful and secure, Leapwork is an enterprise-grade automation solution
World class support from our automation specialists who are on hand 24/7 with a 96% satisfactory rating
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Leapwork: 36
Alternatives
Tricentis Tosca
Endtest
Telerik Test Studio
Katalon Studio
Reviews
Already have Leapwork?
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- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Leapwork: Scriptless Tool for Automation Quick and Fast
Reviewed on 20/2/2024
My overall experience has been good and we have been using it for more than 3 years now and we...
My overall experience has been good and we have been using it for more than 3 years now and we moved from standard license to enterprise one.
Pros
1. Scriptless framework
2. Easy version tracking
3. Very good support in their website.
4. Reusable sub flow created by anyone in team can be resued by anyone else.
Cons
1. Image recognition can be improved.
2. Sending email using attachment can be made easier rather than using powershell.
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Focus on making tests and not only writing test code
Reviewed on 5/9/2019
Leapwork has solved a big problem for my team in regards to performing our user acceptance testing...
Leapwork has solved a big problem for my team in regards to performing our user acceptance testing on new releases and upgrades of the software are responsible for deploying. The platform feels a little immature at terms in terms of the community support but there is a very solid foundation there to grow on.
Pros
I think that the codeless interface is a brilliant idea and increases the efficiency of the testing team significantly. For my team, where testing is just one of the responsibilities we have when upgrading and patching the product, we don't want to start training people up on programming languages so that they could start writings tests. With Leapwork the learning curve is very shallow and people can get started right away.
I am impressed with the selection of blocks that have been included and haven't required any functionality so far that there wasn't either a block for or a could make a simple sub-flow for.
The strategy editor, which is used to decide how to identify the GUI elements being manipulated, is really really clever!
Cons
The debugging functionality needs to be improved. When running complicated flows with mutiple sub-flows inside, when a bug occurs it is difficult to dig down into the sub-flow where the problem occured, and even when you've reached it there is no context specific data on the variables feeding into or out of the trouble making block.
I don't think that their approach to customer support is correct, and I have spent hours spinning my wheels as I carried out long conversations with their support stuff via a chat window on their homepage.
Some of the initial steps that are required, like making a test flow to log onto the Leapwork agent server, were not clearly explained.
Reasons for Switching to Leapwork
Our testing team didn't have any programmers in it so we would've faced a big hurdle to train everyone up enough to use the other tools, even with their workflow recording options. Leapwork was the correct decision for us.- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Can't get anyone to acknowledge me from the company so...
Reviewed on 7/8/2024
After we signed the contract, we quickly realized that the workflows we were trying to automate...
After we signed the contract, we quickly realized that the workflows we were trying to automate were not stable enough to leverage the platform. That's on us. They reached out once, presumably when they could see that we were no longer using the platform to see if they could re-engage us, but it wasn't a fit. We told them on the call that the platform wasn't a fit and our intent was to not renew. Months after the contract term came and went, they invoiced us for the renewal via a canned email. I replied and said our intent was not to renew and there was never a reply. We received a series of canned emails with invoices and I replied to each asking for a human being to respond and acknowledge me, but that never happened. They have since sent our account to collections for the renewal, and invoiced us yet again for the next contract renewal. I know this company is all for automation, but it would be nice if you could work with a human when things aren't working. Even if the first notice was not in writing, they received several emails of our intent on the second renewal. They seem disorganized and overly automated.
Pros
The functionality of the platform was as expected. We chose to engage with Leapwork to help us automate some web-based processes, and admittedly that's not their bread and butter.
Cons
Lack of communication and customer service.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
LEAPWORK Has Helped Us Create Better Software
Reviewed on 10/12/2019
We are automating the tests for our digital contract platform to make sure our agents in the field...
We are automating the tests for our digital contract platform to make sure our agents in the field always have a reliable software that doesn't have any bugs or issues. We have been able to create tests to cover all of our compliance for each state so that our agents and funeral homes are always 100% compliant with the contracts they create.
Pros
- Ability to create automated tests for a thick client
- User friendly views for creating tests from a flowchart
- The ability to scheduled tests
Cons
- Scheduled tests couldn't deliver notifications to multiple emails
- Email validation was very strict.
- Electronic signature image recognition was slow and timed out frequently
Alternatives Considered
Ranorex StudioReasons for Switching to Leapwork
We were able to figure out how to configure tests in LEAPWORK almost instantly compared to other products we looked at.- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best No-Code automation tool
Reviewed on 7/3/2023
Pros
The best part is that it is very easy to script TCs without having the knowledge of coding. This feature works best for beginners.
Cons
Sometimes the feature blocks not working efficiently and get struck.
Leapwork FAQs
Below are some frequently asked questions for Leapwork.Q. What type of pricing plans does Leapwork offer?
Leapwork offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact LEAPWORK for pricing information.
Q. Who are the typical users of Leapwork?
Leapwork has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Leapwork support?
Leapwork supports the following languages:
English
Q. Does Leapwork support mobile devices?
Leapwork supports the following devices:
Q. What other apps does Leapwork integrate with?
Leapwork integrates with the following applications:
Confluence, DevSuite, Dynamics 365, Jenkins, Jira, LabVantage, Microsoft Azure, Microsoft Power BI, SAP Marketing Cloud, ServiceNow, Tableau, TeamCity, TestRail, Watson Campaign Automation
Q. What level of support does Leapwork offer?
Leapwork offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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