Ellucian

Suite of operations tools for higher education

3.6 /5 (66 reviews) Write a Review!

Ellucian Overview

What is Ellucian?

Ellucian is a suite of operations tools for both public and private higher education institutions with modules for enterprise resource planning (ERP), student information systems (SIS), constituent relationship management, and analytics. Designed specifically for higher education, Ellucian offers a range of solutions for a variety of educational needs. Ellucian Banner helps businesses to manage workflows and resources through an ERP system, Ellucian Colleague helps manage people and processes, Ellucian PowerCampus can be used to manage productivity in smaller institutions, Ellucian Quercus is an integrated digital student information system, and Ellucian Elevate can be used to manage operations for non-traditional courses.

In order to enhance the learning experience for both students and staff, the Ellucian suite of tools offers a range of features including online registration for students, attendance tracking, HR tools, financial aid management, communications tools, marketing, productivity analytics, and more. Ellucian’s CRM solutions such as Ellucian CRM Recruit and Ellucian Degree Works aid with engaging students, sharing information across departments, and providing students with the tools they need to plan their degree and track academic progress. Students, advisors, teachers, and institutions can all utilize Ellucian’s analytics products to gain insight from actionable insights, optimize efficiencies , identify trends, and more.

Ellucian Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Ellucian for pricing information.


Ellucian Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, Spanish

Media

Ellucian financial query
Ellucian cost tracking
Ellucian student advisory services
Ellucian analytics and reporting
Ellucian mobile app
Ellucian video Ellucian screenshot: Ellucian financial query Ellucian screenshot: Ellucian cost tracking Ellucian screenshot: Ellucian student advisory services Ellucian screenshot: Ellucian analytics and reporting Ellucian screenshot: Ellucian mobile app

Ellucian Reviews

Ellucian Reviews

Overall rating
3.6
/
5
Excellent
12

Very good
32

Average
12

Poor
5

Terrible
5

Value for Money
3.2
Features
3.5
Ease of Use
3.3
Customer Support
3.6
67% recommended this app
Timothy S.

Very stable software used by best higher ed. institutes

Ellucian Banner has provided our students and staff with a single application that manages aspects of course registration, work, bills, payments, grades, academic status.
Single sign on module was extremely helpful


Neisha P.

Ellucian for Community College

In the beginning I had to constantly keep my list of instructions handy if I wanted to enter a requisition for a purchase order, now its easy because I've done so many. Practice makes perfect!!!!


Verified Reviewer

Not a good integrated solution

Negative, frankly. While helpful and polite, the team seems too inexperienced to be of much help. In fact, Ellucian seems to cause most of the problems themselves through self-inflicted wounds. Each update or patch implements some new ‘improvement’ that breaks most workflows and processes built for the previous version. As such, the hope to get a slight improvement ends up costing weeks of manpower to fix everything else in the test environment over and over again.


Danielle B.

Banner by Ellucian

Overall working with Ellucian has been pleasant. My employer had the system long before I came around so I can't speak to the implementation. Anytime I have needed to reach out to Ellucian with an issue or create a ticket they have been very helpful


Lisa R.

Ellucian User for 15+ years


Timothy S.
Industry: Higher Education

Very stable software used by best higher ed. institutes

Used Daily for 2+ years
Reviewed on 19/6/2018
Review Source: Capterra

Ellucian Banner has provided our students and staff with a single application that manages aspects of course registration, work, bills, payments, grades, academic status.
Single sign on module was extremely helpful

Pros

It is a high-end software. Very stable. It integrates with the Microsoft LDAP. We have been using it for student and employee account management in term of course registration, tax forms, billing, salaries, student employment, grading, transcripts. It has very secure and solid database which is essential for the above mentioned matters.

Cons

Managing it requires training. It is not easy to administer. The price is very high compared to competing software in the higher education sector.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Neisha P.
Industry: Higher Education
Company size: 501-1,000 Employees

Ellucian for Community College

Used Daily for 2+ years
Reviewed on 14/11/2018
Review Source: Capterra

In the beginning I had to constantly keep my list of instructions handy if I wanted to enter a requisition for a purchase order, now its easy because I've done so many. Practice makes perfect!!!!

Pros

I liked how you can add features, customize it for the needs of the institution. I work for a small college and we don't need all the extra features that the larger colleges might implement.

Cons

It can be a little difficult to navigate for the beginner. Unless the user knows what they want there is a chance of getting lost. Ive been using the software for about 4 years now and i sometimes get lost or have to search for specific information. There is no menu with a list of options. So I guess what I'm saying is that it would be nice if it was more user friendly, easier to navigate.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Higher Education
Company size: 1,001-5,000 Employees

Not a good integrated solution

Used Daily for 2+ years
Reviewed on 21/11/2018
Review Source: Capterra

Negative, frankly. While helpful and polite, the team seems too inexperienced to be of much help. In fact, Ellucian seems to cause most of the problems themselves through self-inflicted wounds. Each update or patch implements some new ‘improvement’ that breaks most workflows and processes built for the previous version. As such, the hope to get a slight improvement ends up costing weeks of manpower to fix everything else in the test environment over and over again.

Pros

Ideally, when functional, the functionality between Ellucian products can be helpful. We use Banner and eRecruit CRM. We expected the CRM/ERP integration to be the best selling point when choosing the CRM application.

Cons

Despite being the same company, the products are not as seemless as we felt it should be. It took well over a year of implementation of the eRecruit CRM to customize it to fit with the Banner ERP. Even then, we still find issues where things are not being converted from one to the other well. One example, on the CRM, GB is the country abrieviation for the UK (Great Britain), but in the ERP, this is shown as Gabon. I’ve wasted so much time programming and converting little things like this that I find it hard to believe they were released by the same company.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Danielle B.
Industry: Higher Education
Company size: 201-500 Employees

Banner by Ellucian

Used Daily for 1+ year
Reviewed on 16/10/2020
Review Source: Capterra

Overall working with Ellucian has been pleasant. My employer had the system long before I came around so I can't speak to the implementation. Anytime I have needed to reach out to Ellucian with an issue or create a ticket they have been very helpful

Pros

Once you learn the terminology to search by, using the software becomes a lot easier. I frequently use reports for tracking open invoices and running payments. I like that the system is dynamic in that it updates quickly when another user is making a change.

Cons

It was a difficult system for me to learn and I couldn't find much training material for it. The reports you can run are basic and need a lot of manipulation to do any analytics.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Lisa R.
Industry: Higher Education
Company size: 501-1,000 Employees

Ellucian User for 15+ years

Used Daily for 2+ years
Reviewed on 30/8/2019
Review Source: Capterra

Pros

Since our college gained access to the web-based version of Ellucian (we call it Colleague at our school, too), it has been a lot easier to use.

Cons

I wish the help feature and other help documents were a little easier to follow. We used to have a gentleman who worked in Admissions & Records that would make PowerPoint presentations and quick guides to help out the Ellucian users.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
6.6/10
Based on 66 user ratings
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Ellucian Pricing

Ellucian Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Ellucian for pricing information.

Contact Ellucian for pricing information.

Value for Money
3.2/5
Based on 66 user ratings
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Ellucian Features

Ellucian Features

API
Activity Dashboard
Activity Tracking
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Blended Learning
Calendar Management
Communication Management
Content Management
Course Authoring
Customisable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
3.5/5
Based on 66 user ratings
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Categories

Additional information for Ellucian

Additional information for Ellucian

Key features of Ellucian

  • Class Scheduling
  • Enrollment Management
  • Event Calendar
  • Financial Management
  • Forms Management
  • Recruiting Management
  • Self Service Portal
  • Student Portal

Ellucian FAQs

Ellucian FAQs

Below are some frequently asked questions for Ellucian.

Q. What type of pricing plans does Ellucian offer?

Ellucian offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Ellucian for pricing information.

Q. What are the main features of Ellucian?

Ellucian offers the following features:

  • Class Scheduling
  • Enrollment Management
  • Event Calendar
  • Financial Management
  • Forms Management
  • Recruiting Management
  • Self Service Portal
  • Student Portal

Q. Who are the typical users of Ellucian?

Ellucian has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Ellucian support?

Ellucian supports the following languages:

English, Spanish

Q. Does Ellucian support mobile devices?

Ellucian supports the following devices:

Android, iPhone, iPad

Q. What other apps does Ellucian integrate with?

Ellucian integrates with the following applications:

Akero, Cadence, Cartegraph OMS, Chrome River EXPENSE, ConexED, Destiny One, FYIsoft, Firsthand, JAGGAER ONE Sourcing, Regroup Mass Notification

Q. What level of support does Ellucian offer?

Ellucian offers the following support options:

Phone Support, Online Support, FAQs, Forum, Knowledge Base