Rain POS

All-In-One Retail POS | Sell Online & In Store Seamlessly

About Rain POS

Rain Point of Sale is a cloud-based point of sale (POS) solution designed to help small to midsize independent retailers automate processes related to inventory synchronization, customer relationship management (CRM), repair tracking, and email marketing. Managers can provide role-based database access to employees to ensure regulatory compliance within the organization.

Key features of Rain Point of Sale include barcode scanning, eCommerce integration, inventory management, and payment processing. The centralized platform allows customers to register for online classes or other events and make payments in advance for reserving their spot. Teams can send notifications to clients, updating them about serviced/repaired items that are ready to be picked up. Users can generate reports based on overdue or outstanding rentals and determine penalties for late payments.

Rain Point of Sale lets enterprises send automated emails to segmented customer lists to increase engagement. Integration with QuickBooks allows businesses to manage accounting and streamline payments across pipelines.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Images

Rain Point of Sale purchase order screenshot
Rain Point of Sale outdoor retail screenshot
Rain Point of Sale customer details screenshot
Rain Point of Sale reporting screenshot
Rain Point of Sale repair tracking screenshot
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Rain POS video Rain POS screenshot: Rain Point of Sale purchase order screenshot Rain POS screenshot: Rain Point of Sale outdoor retail screenshot Rain POS screenshot: Rain Point of Sale customer details screenshot Rain POS screenshot: Rain Point of Sale reporting screenshot Rain POS screenshot: Rain Point of Sale repair tracking screenshot

Features

Total features of Rain POS: 68

  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • CRM
  • Cataloguing/Categorisation
  • Channel Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Reports
  • Data Security
  • Discount Management
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Kitting
  • Layaway Management
  • Loyalty Program
  • Manufacturing Inventory Management
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Real Time Notifications
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Rewards Management
  • SEO Management
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Supplier Management
  • Templates
  • Touch Screen
  • Website Management
  • eCommerce Management

Alternatives

Lightspeed Retail

4.2
#1 Alternative to Rain POS
Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

GoFrugal

4.4
#2 Alternative to Rain POS
GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS)...

WooPOS

4.5
#3 Alternative to Rain POS
WooPOS -- Point of sale and inventory management for WooCommerce and Shopify. Fit businesses for up to 1000 employees...

NetSuite

4.1
#4 Alternative to Rain POS
NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of...

Reviews

Overall rating

4.3 /5
(78)
Value for Money
4.2/5
Features
3.9/5
Ease of Use
4.2/5
Customer Support
4.3/5

Already have Rain POS?

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Showing 5 reviews of 78
Roger N.
Overall rating
  • Industry: Music
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switched to Rain from Lightspeed

Reviewed on 7/2/2020

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow...

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Pros

Integrated Marketing
Automatic "pushing" of items to our Reverb.com Account
Lightweight on system resources on our iMac's

Cons

Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal.
Register is Average and would prefer ability to see cost of products on screen.
In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input.
Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts.
Layaway Screen has some great features, but workflow is a bit convoluted.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Travis T.
Overall rating
  • Industry: Music
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent for Music Stores!

Reviewed on 19/12/2020

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of...

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.

One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Pros

We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

Cons

One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).

Bonita M.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best software for quilting shops.

Reviewed on 19/3/2021

Positive all the way. Solutions are always there when we come up with something new or unique to...

Positive all the way. Solutions are always there when we come up with something new or unique to sell. It really helps guide the way I do business.

Pros

Rain Pos is dependable, well priced with instantaneous software help. The company LISTENS to their clients, I can't emphasize this enough. My POS is with me everywhere, at the doctor, on vacation, in bed at night.

Cons

I would like an end of day report on products loaded into the system.

Holly V.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Disappointed

Reviewed on 17/11/2020

It was a rough year and a half trying to operate a business with that many mistakes from their...

It was a rough year and a half trying to operate a business with that many mistakes from their side.

Pros

I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Cons

We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Response from Rain Retail Software

Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

Brenda A.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Building my RAIN site

Reviewed on 17/3/2021

I really LOVED the RAIN POS system. Unfortunately, my business went thru some major changes in...

I really LOVED the RAIN POS system. Unfortunately, my business went thru some major changes in 2019 leading up to 2020, so I had to disengage it from my site. If you are doing enough daily sales in a brick & mortar store, or even in a traveling store situation, it's a GREAT addition to your website. For me cost/value ratio wasn't efffective anymore.

Pros

I loved the fact that setting up a whole new website platform was done with another human on the other end of the telephone that actually cared, listened and created a useable website for my customers. Step-by-step instruction helped me, an average end user, be able to manage a highly professional looking website. The integration of product sku codes, inventory, customer tracking, re-order points, everything was top notch and an added value for the cost.

Cons

I would like to be able to take custom orders, invoice the customer, and have the customer be able to make payments/purchases with that option. The PayPal platform fills this gap for me, but I would prefer to use the RAIN payment system as it is more cost effective.

Showing 5 reviews of 78 Read all reviews

Rain POS FAQs

Below are some frequently asked questions for Rain POS.

Rain POS offers the following pricing plans:

  • Starting from: US$79.00
  • Free Trial: Not Available

Contact Rain Retail Software for pricing details.

We do not have any information about Rain POS features

Rain POS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Rain POS supports the following languages:

English

Rain POS supports the following devices:

Rain POS integrates with the following applications:

Howspace, QuickBooks Online Advanced

Rain POS offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for Rain POS.