Alfresco Content Services

CMS platform for storing & sharing documents

About Alfresco Content Services

Alfresco Content Services is a content management solution that helps businesses store and share documents with team members in compliance with industry regulations. Professionals can capture data from static documents via artificial intelligence (AI) technology and organize critical files, such as legal contracts or marketing assets, in multiple folders.

Using Alfresco Content Services’ workflow configuration feature, enterprises can set trigger rules for folders and streamline review/approval processes. The platform allows employees with permissions to view, edit, or delete documents and retrieve specific files from the database using the search functionality. Users can also capture data from mobile devices using the solution's optical character recognition (OCR) capabilities.

Features of Alfresco Content Services include records management, version control, collaboration, commenting, feedback collection, alerts/notifications, task administration, and audit trails. It facilitates integration with various third-party applications such as Microsoft Office, Google Docs, Microsoft Outlook, Salesforce, and more. The solution can be deployed on-premise or hosted in the cloud.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Alfresco Content Services document library
Alfresco Content Services dashboard
Alfresco Content Services repository
View 4 more
Alfresco Content Services screenshot: Alfresco Content Services document library Alfresco Content Services screenshot: Alfresco Content Services dashboard Alfresco Content Services screenshot: Alfresco Content Services repository

Features

Total features of Alfresco Content Services: 66

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audio File Management
  • Audit Trail
  • Batch Processing
  • Categorisation/Grouping
  • Collaboration Tools
  • Commenting / Notes
  • Compliance Tracking
  • Content Management
  • Convert to PDF
  • Customisable Templates
  • Data Capture and Transfer
  • Data Discovery
  • Data Synchronisation
  • Deletion Management
  • Digital Asset Management
  • Document Automation
  • Document Check-in / Check-out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Forms
  • Email Management
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • For Engineering Documents
  • Full Text Search
  • ID Scanning
  • Image Editing
  • Image Pre-processing
  • Indexing
  • Information Governance
  • Metadata Extraction
  • Mobile Access
  • Mobile Capture
  • Multi-Language
  • Multiple Output Formats
  • Offline Access
  • Optical Character Recognition
  • Personalisation
  • Policy Management
  • Process Management
  • Records Management
  • Revision History
  • Role-Based Permissions
  • Search/Filter
  • Storage Management
  • Templates
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Version Rollback
  • Video Support
  • Workflow Management
  • Zone Selection Tool

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Reviews

Overall rating

4 /5
(15)
Value for Money
4.2/5
Features
4.1/5
Ease of Use
3.7/5
Customer Support
3.8/5

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Showing 5 reviews of 15
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy for sharing files securely

Reviewed on 18/3/2019

Generally good for storing, organizing and securing files. It's just a little tricky when you want...

Generally good for storing, organizing and securing files. It's just a little tricky when you want to actually work in files.

Pros

It's a great system for organizing files in a secure way - access control is excellent. It's easy for version control too.

Cons

What I don't like is that you can't have two people editing a document at the same time. We have some sensitive reporting stored there, but it makes it hard if two of us want to work in it at the same time.

Chris C.
Overall rating
  • Industry: Computer Networking
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Industrial strength document management system with records , workflow, and custom modules

Reviewed on 18/2/2017

Alfresco One is probably the biggest and best document management applications available. Records...

Alfresco One is probably the biggest and best document management applications available. Records management is a huge plus. This app can and does replace entire warehouses of file cabinets and does it better than any paper solution could because you are able to have Alfresco search at the speed of light through the documents in your system to find what you're looking for, imagine being able to google a room full of file cabinets. The workflows are another thing, and the tagging. You can build your own modules which carry out actions on incoming and outgoing documents. Some really seriously successful companies and organizations are using Alfresco One as a key piece of their winning formula.

Pros

Alfresco One can handle pretty much any job you throw at it. Built on java, it's industrial strength, and there's no end to the number of programmers available to develop custom modules for your specific needs. Government departments use Alfresco One. NASA uses Alfresco One. Some of the biggest names and most successful people in the world use Alfresco One at their company or organization. Soundly beats Microsoft Sharepoint, another document system, in terms of all technical achievement, openness, transparency, auditing, and overall quality.

Cons

The license fee can be costly if you're an upstart new small business with no or low funding. For this reason there's the free version, Alfresco Community Edition. Built on java means you might pay a bit more for helpers to build for it, however, if Alfresco fits your needs, you probably won't mind. The Alfresco Community Edition forums are not maybe as active as other software's forums, probably because the number of people actually reaching the point of greatness in their lives and their careers where they are actually able to go paperless either on their own or with their organization's documents, is relatively fewer, than the billions of people whose documents are still on paper, and still impossible to search through, and still disorganized.

Verified Reviewer
Overall rating
  • Industry: Consumer Electronics
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

Rigid, outdated document management and content sharing platform

Reviewed on 5/2/2020

We used Alfresco as the company's main document management and sharing tool for several years. It...

We used Alfresco as the company's main document management and sharing tool for several years. It was adequate but constraining, and over time the feature differential with more advanced tools became increasingly evident.

Pros

Good flexibility in adding coworkers alongside external guests to document repositories. Good security measures on stored files. Not many redeeming features beyond this.

Cons

Poor interface, with no OS integrations (only web interface), no drag & drop, counter-intuitive control placement, key features nestled deep into menus.

Verified Reviewer
Overall rating
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great CMS for SMBs

Reviewed on 11/5/2018

Pros

I like the customization features, the work flow options, and it's compatibility with many file types.

It makes searching for documents a breeze and keeping your content well organised in varying Projects/Sites. I particularly like the Dashboard setting on each site, that allows you to customize your overview of that project, giving visual to members, who is working on what files, and a live browser frame to keep you in the loop if your project is website based.

Cons

The interface could use some work, I find the usability takes some time to get into in order to unlock all the features and functionality available to you. The documentation is a useful assistant in getting around the software.

David B.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Works great for lots of users

Reviewed on 15/2/2018

great group site

great group site

Pros

easy to build work flows and group projects. Can build custom sites for groups. Has a good admin section. can easily add users and make groups. Lots of features.

Cons

Can take a while to setup, hard to customize when out a lot of work and searching forums. with the api was a bit better

Showing 5 reviews of 15 Read all reviews

Alfresco Content Services FAQs

Below are some frequently asked questions for Alfresco Content Services.

Alfresco Content Services offers the following pricing plans:

  • Starting from:
  • Pricing model: Free, Subscription
  • Free Trial: Available

Contact Alfresco for pricing details.

We do not have any information about Alfresco Content Services features

Alfresco Content Services has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Alfresco Content Services supports the following languages:

English

Alfresco Content Services supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Alfresco Content Services integrates with the following applications:

AutoCAD, Box, Google Docs, Google Drive, Microsoft Outlook, SAP HANA Cloud, Salesforce Marketing Cloud

Alfresco Content Services offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

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