Alfresco Content Services

CMS platform for storing & sharing documents

About Alfresco Content Services

Alfresco Content Services is a content management solution that helps businesses store and share documents with team members in compliance with industry regulations. Professionals can capture data from static documents via artificial intelligence (AI) technology and organize critical files, such as legal contracts or marketing assets, in multiple folders.

Using Alfresco Content Services’ workflow configuration feature, enterprises can set trigger rules for folders and streamline review/approval processes. The platform allows employees with permissions to view, edit, or delete documents and retrieve specific files from the database using the search functionality. Users can also capture data from mobile devices using the solution's optical character recognition (OCR) capabilities.

Features of Alfresco Content Services include records management, version control, collaboration, commenting, feedback collection, alerts/notifications, task administration, and audit trails. It facilitates integration with various third-party applications such as Microsoft Office, Google Docs, Microsoft Outlook, Salesforce, and more. The solution can be deployed on-premise or hosted in the cloud.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Alfresco Content Services

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Alfresco Content Services

Images

Alfresco Content Services Software - Alfresco Content Services document library
Alfresco Content Services Software - Alfresco Content Services dashboard
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Alfresco Content Services Software - Alfresco Content Services document library
Alfresco Content Services Software - Alfresco Content Services dashboard
Alfresco Content Services Software - Alfresco Content Services repository

Features

Total features of Alfresco Content Services: 65

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audio File Management
  • Audit Trail
  • Augmented Analytics
  • Batch Processing
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Content Management
  • Convert to PDF
  • Customisable Templates
  • Data Aggregation
  • Data Capture and Transfer
  • Data Discovery
  • Data Synchronisation
  • Deletion Management
  • Digital Asset Management
  • Document Automation
  • Document Check-in / Check-out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Forms
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • For Engineering Documents
  • Full Text Search
  • ID Scanning
  • Image Editing
  • Image Pre-processing
  • Indexing
  • Information Governance
  • Metadata Extraction
  • Mobile Access
  • Mobile Capture
  • Multi-Language
  • Multiple Output Formats
  • Natural Language Search
  • Offline Access
  • Optical Character Recognition
  • Personalisation
  • Policy Management
  • Process Management
  • Revision History
  • Role-Based Permissions
  • Search/Filter
  • Templates
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Version Rollback
  • Video Support
  • Workflow Management
  • Zone Selection Tool

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Reviews

Overall rating

4.2 /5
(20)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
3.5/5
Customer Support
3.6/5

Already have Alfresco Content Services?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 20
Armando
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Document Management Tool and Collaboration Enterprise Software

Reviewed on 10/12/2021

My Documentary Management Processes were satisfied. Creation of PDF, Digital signature, Sending of...

My Documentary Management Processes were satisfied. Creation of PDF, Digital signature, Sending of documents to users of the system. Viewing the PDF online. Ensure the regulatory compliance of my company by classifying the documents.

Pros

The most remarkable thing about Alfresco ECM is the unification of tools, the design and structure of tools that allow the design and fulfillment of the rules of documentary processes and business collaboration.
Alfresco is a complex and wide-ranging tool in the Document Management and Collaboration segments.

Cons

What could improve is the ease of use in the overall communication tool. Currently a mediun user is required to operate the system and thus achieve a correct document flow. Sometimes Cmis interaction could be a problem, most cmis programs have some dificult to connect like cmisSync.

Verified Reviewer
Overall rating
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great CMS for SMBs

Reviewed on 11/5/2018

Pros

I like the customization features, the work flow options, and it's compatibility with many file types.

It makes searching for documents a breeze and keeping your content well organised in varying Projects/Sites. I particularly like the Dashboard setting on each site, that allows you to customize your overview of that project, giving visual to members, who is working on what files, and a live browser frame to keep you in the loop if your project is website based.

Cons

The interface could use some work, I find the usability takes some time to get into in order to unlock all the features and functionality available to you. The documentation is a useful assistant in getting around the software.

Verified Reviewer
Overall rating
  • Industry: Consumer Electronics
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

Rigid, outdated document management and content sharing platform

Reviewed on 5/2/2020

We used Alfresco as the company's main document management and sharing tool for several years. It...

We used Alfresco as the company's main document management and sharing tool for several years. It was adequate but constraining, and over time the feature differential with more advanced tools became increasingly evident.

Pros

Good flexibility in adding coworkers alongside external guests to document repositories. Good security measures on stored files. Not many redeeming features beyond this.

Cons

Poor interface, with no OS integrations (only web interface), no drag & drop, counter-intuitive control placement, key features nestled deep into menus.

David
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Works great for lots of users

Reviewed on 15/2/2018

great group site

great group site

Pros

easy to build work flows and group projects. Can build custom sites for groups. Has a good admin section. can easily add users and make groups. Lots of features.

Cons

Can take a while to setup, hard to customize when out a lot of work and searching forums. with the api was a bit better

Carlos J.
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A stable file management tool

Reviewed on 4/4/2018

Pros

The customization you can give to all your file management structure, the user different levels of security access you can define, and the stability of its platform

Cons

Performance is affected when managing large size files, you may want to make periodical back ups to prevent this problem

Showing 5 reviews of 20 Read all reviews

Alfresco Content Services FAQs

Below are some frequently asked questions for Alfresco Content Services.

Alfresco Content Services offers the following pricing plans:

  • Starting from:
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Contact Alfresco for pricing details.

Alfresco Content Services has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Alfresco Content Services supports the following languages:

English

Alfresco Content Services supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Alfresco Content Services integrates with the following applications:

AutoCAD, Box, Google Docs, Google Drive, Microsoft Outlook, SAP HANA Cloud, Salesforce Marketing Cloud

Alfresco Content Services offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

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