About Automox
Automox is a cloud-based cyber hygiene and patch management solution that helps enterprises streamline endpoint protection and minimize cyber threats across all devices. The centralized platform comes with an administrative dashboard for users to gain an overview of devices requiring patch approvals, system updates, or troubleshooting.
Automox lets businesses create custom policies to maintain compliance across processes, and inform clients about upcoming patches by sending emergency notifications. Managers can configure approval workflows, filter policies based on names or severity classifications, and view available software assets. Users can utilize the activity log to monitor ongoing patches, and generate multiple reports on patch summaries, non-compliant devices, or internal impacts.
Automox enables enterprises to sort inventory into various groups based on departments, regions, or operating systems (OS), and grant access to specific users. Businesses can retrieve existing log file entries to facilitate debugging and whitelisting processes. Plus, users can create worklets in the admin console to enforce scriptable action across all endpoints.
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Reviews
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- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Finally a software deployment tool that just works
Reviewed on 18/10/2019
We had a very successful POC which showed how much time we would be saving using their platform....
We had a very successful POC which showed how much time we would be saving using their platform.
Automox can automatically deploy patches endpoints need for OS or third-party applications.
I'm also very excited about the features they will be adding to their platform.
Pros
I love how responsive the product is for being agent-based.
Multi-platform support makes it easy to use one product for your patching and software deployment needs.
Automatic scanning which uncovers which patches are needed for installed applications/OS.
Their live dashboard makes it easy to determine the level of compliance.
Their built-in live chat makes it easy to connect with Support to resolve issues.
Cons
Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.
Response from Automox
Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and safe patching solution. Glad I went with Automox
Reviewed on 5/5/2023
Support team is awesome and fast to respond. Customer care team is good on checking in and making...
Support team is awesome and fast to respond. Customer care team is good on checking in and making sure you have what you need. Fairly informative on new features and downtimes are next to nothing with Automox.
Pros
I like that the time the time to implement Automox and how easy it is to use was the biggest pro to Automox. Within 4 hours I had our entire server environment ready to patch and get caught up after our last patching solution had been pulled for over 4 months.
Cons
Only hard part with Automox is writing worklets and understanding how it works and what permissions the agent has to the machine to make registry changes or deploying non standard software to the machine.
Reasons for Choosing Automox
MSP ditched us and we needed to find a new solution that we could maintain.Switched From
Kaseya VSAReasons for Switching to Automox
Ease of use and time to implement.- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Almost but not quite there yet
Reviewed on 2/5/2023
Pros
Easy deployment and patching, able to do integrations
Cons
not a good rmm tool and not quite there yet with its reporting functions
Alternatives Considered
NinjaOne- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Automox - 2 years in
Reviewed on 27/4/2023
Overall we use it to track and push patches for Windows and 3rd party and we use it to push...
Overall we use it to track and push patches for Windows and 3rd party and we use it to push software. The software push capability is especially nice since we are able to push anything that can be done in Powershell to the client, even if they are remote.
Pros
The Automox console is very easy to use and navigate. If you are a Powershell junkie you will love the software push capability through PS. It does a great job of keeping track of clients outside my network.
Cons
There are many times when we have to reboot a machine just to get it to show as compatible again. It works well but sometimes we have to do the reboots on 30 machines to get them to all show up.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game changer
Reviewed on 27/4/2023
Fantastic. Really, really great product. It does all you need it to and more.
Fantastic. Really, really great product. It does all you need it to and more.
Pros
Easy to use, easy to deploy, patch everything on your laptops. Create worklets to do anything on your machines. No matter where they are or where you are.This application helped to reduce vulnerabilities on our estate from 10,000's to 100's. we were using SCCM but would never leave Automox now.Great support and really well priced.
Cons
They have a new feature for remote access that was good, it uses VNC. only issue was you could only connect to one machine at a time. No IT person only connects to one machine at a time! so if they can change it to multiple machines then I might be interested in taking that option.
Reasons for Switching to Automox
Just better than the others, better priced, nicer UI, and nothing has changed my opinion since signing up.Automox FAQs
Below are some frequently asked questions for Automox.Q. What type of pricing plans does Automox offer?
Automox offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Businesses can purchase separate modules as follows: • Patch : $3 per device per month, billed annually • Manage: $5 per device per month, billed annually
Q. Who are the typical users of Automox?
Automox has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Automox support?
Automox supports the following languages:
English
Q. Does Automox support mobile devices?
Automox supports the following devices:
Q. What other apps does Automox integrate with?
Automox integrates with the following applications:
Okta
Q. What level of support does Automox offer?
Automox offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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