About Guru
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools you already use, so no need to context switch. Find info across any app, have an expert help if you can't find it, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages..kind of like a smart friend for you and the rest of your company.
Key benefits of Guru
Share critical product information.
Streamline internal communications.
Onboard your team faster.
Stop searching for info and end repeat questions
Work better together -- anywhere, anytime.
Images
Not sure about Guru?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Novo Solutions
Google Sheets
Lessonly
Coda
Reviews
Already have Guru?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Quick and simple solution for knowledge management
Reviewed on 17/4/2024
It is especially challenging for a new employee to stay up to date and retain all information...
It is especially challenging for a new employee to stay up to date and retain all information related to product knowledge. Using Guru is very easy because you can quickly find any post or topic by simply searching for the relevant keyword.
Pros
Our internal support team's knowledge base is being organized with Guru's guidance. In addition to helping them with their workflow, it gives them the knowledge and confidence to trust the solutions they find.
Cons
When the dots are obscured by an arrow, making it difficult to see what you're looking for unless you click the corresponding drop-down arrow, which then reveals everything you were looking for, things get more complicated.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Experience a fantastic Software
Reviewed on 6/2/2025
I love it I use it daily at the very least 20 times.
I love it I use it daily at the very least 20 times.
Pros
How quickly I can search and find the answers I need.
Cons
Sometimes your wording has to be on queue.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 2.0 /10
Great idea, not so great usability
Reviewed on 14/10/2018
We had to leave because the search functionality did not work and we ended up missing cards.
We had to leave because the search functionality did not work and we ended up missing cards.
Pros
Great UI. Easy to navigate through different cards. Creating a card is easy.
Cons
The search functionality is absolutely awful. Trying to find something on the spot is a real challenge (even with as little as 40 cards), and it really ruined the whole platform for my team.
- Industry: Airlines/Aviation
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Guru Knows!
Reviewed on 25/11/2024
Using Guru helps a lot to me most of the time as it is the one who provides knowledge in all the...
Using Guru helps a lot to me most of the time as it is the one who provides knowledge in all the keywords that I am looking for. It is easy to use and provides real time answers.
Pros
What I like most about Guru, it gives me specific answers to the things that I am looking for. It is concise and provide easy way to guide you in all possible actions and resolutions.
Cons
What I like least about Guru, sometimes it is confusing as is it gives wider options for your actions and resolutions.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All in one knowledge
Reviewed on 14/1/2025
Guru assists us in simplifying our email communication and enhancing our time management skills. It...
Guru assists us in simplifying our email communication and enhancing our time management skills. It provides us with the latest information on current case drivers and daily customer issues.
Pros
I appreciate the manner in which they have consolidated all relevant cases onto a single Guru page. This organization facilitates a clearer understanding of the customer's issues for both advisors and support staff. The more one becomes accustomed to the knowledge within Guru, the greater the confidence one will have in addressing customer inquiries.
Cons
Certain context in the article is irrelevant, leading to confusion and difficulty in understanding for some customer support representatives.
Guru FAQs
Below are some frequently asked questions for Guru.Q. What type of pricing plans does Guru offer?
Guru offers the following pricing plans:
- Starting from: US$15.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
Guru is offered across four pricing plans, outlined below. A free trial is available for our paid plans. Starter plan: Free for teams with 1-10 users; $5/user/month for 11+ Builder plan: $10 per user per month when billed annually; and $12 per user per month when billed monthly Expert plan: $20 per user per month when billed annually; and $24 per user per month when billed monthly Enterprise: Contact Guru for pricing details
Q. Who are the typical users of Guru?
Guru has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Guru support?
Guru supports the following languages:
Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does Guru support mobile devices?
Guru supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Guru integrate with?
Guru integrates with the following applications:
Bamboo, Confluence, Conversational Cloud, Deel, Degreed, Drift, Dropbox Business, Freshdesk, Front, Gmail, GoSquared, Google Drive, Gusto, HRIS, Intercom, Justworks, Kustomer, LearnUpon, Lessonly, LiveChat, MaestroQA, Merge, Microsoft Outlook, Microsoft Teams, Okta, OneDrive, OneLogin, Paycor, Payfit, Rippling, Salesforce Sales Cloud, Salesforce Service Cloud, Showpad, Skilljar Customer Education, Slack, Vidyard, Wistia, WorkRamp, Workato, Workday HCM, Zendesk Suite, atSpoke, iorad
Q. What level of support does Guru offer?
Guru offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Guru.
Knowledge Management Software
