Crosschq

Pros

Ease of use
Time saver
Report is easy to track and save
Pipeline of future candidates
Great customer support

Cons

I wish it was more customization some of the hiring managers want to add their own personality traits. Sometime those providing references didnt like that they had to choose from a drop down list they wanted it to be open text.

Pros

There are several very good features to the product, including that it can be completed via mobile, that references can opt-in to be future candidates, a straightforward UI, and text/email reminders. The two aspects I like most though are 1) it provides very useful, authentic insight which my hiring managers really like; and 2) it took a manual, time-consuming process and automated it to down to <60 seconds.. This allows me to spend my time in more valuable ways.

Cons

I don't have much to add here, I'm overall very happy with the product.

In the "Key Strengths & Areas for Improvement" section, I think it could be beneficial to have more choices here, or perhaps add a text box where candidate's have the option to provide comments - I've gotten feedback at least once from a reference that none of the choices really applied all that well to the candidate, but they were forced to choose anyway but they weren't fully comfortable doing that.

This is a minor gripe, I'm overall happy with the product.

Pros

Liked the overall recommendation for hiring the candidate and detailed information.

Cons

Are references cross verified in LinkedIn or any other company reporting structure..

Candidates may provide references numbers whom they are comfortable with ..

Pros

We have been able to save our recruiters at least 4-6 hours per week without having them personally complete each reference check. The tool is very easy to use and their integration with Greenhouse is seamless.

Cons

Still early stages for the product/platform. There are many different visuals and reports to be generated by collecting this type of data. Sometimes it can be so automated that you forget to review your team's references prior to completing hires.

Pros

Crosschq saves my team so much time! We previously spent hours each week scheduling reference calls between hiring managers and references and Crosschq has decreased time spent doing this by close to 90%. The reports we get back are comprehensive and very detailed.

Cons

My least favorite aspect is that we have to wait for all parties to complete a reference check before downloading the full report. You can still view a partial report. Occasionally references won't get back to us in a timely manner and the processs is delayed.