---
description: Learn how CommBox can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CommBox Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [CommBox](/software/127175/commbox)

# CommBox

Canonical: https://www.getapp.ie/software/127175/commbox

> CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: CommBox
- **Location**: Glil Yam, Israel
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact CommBox for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Israel, Jersey, Latvia and 22 more

## Features

- AI/Machine Learning
- API
- Alerts/Escalation
- Automated Responses
- Automated Routing
- Autoresponders
- Blended Call Centre
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Canned Responses
- Chat/Messaging
- Chatbot
- Customer Database
- Customer Segmentation
- Customisable Branding
- Customisable Reports

## Integrations (3 total)

- Oracle CRM On Demand
- SAP Customer Experience
- Salesforce Marketing Cloud

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)
- [Call Centre Software](https://www.getapp.ie/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)
- [Live Chat Software](https://www.getapp.ie/directory/561/live-chat/software)
- [Contact Centre Software](https://www.getapp.ie/directory/593/contact-center/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4079 reviews)
2. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1781 reviews)
3. [Genesys Cloud CX](https://www.getapp.ie/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
4. [Gladly](https://www.getapp.ie/software/106673/gladly) — 4.8/5 (139 reviews)
5. [inconnect](https://www.getapp.ie/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/127175/commbox)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/127175/commbox> |
| de-AT | <https://www.getapp.at/software/127175/commbox> |
| en | <https://www.getapp.com/customer-service-support-software/a/commbox/> |
| en-AE | <https://www.getapp.ae/software/127175/commbox> |
| en-AU | <https://www.getapp.com.au/software/127175/commbox> |
| en-CA | <https://www.getapp.ca/software/127175/commbox> |
| en-GB | <https://www.getapp.co.uk/software/127175/commbox> |
| en-IE | <https://www.getapp.ie/software/127175/commbox> |
| en-NZ | <https://www.getapp.co.nz/software/127175/commbox> |
| en-SG | <https://www.getapp.sg/software/127175/commbox> |
| en-ZA | <https://www.getapp.za.com/software/127175/commbox> |
| es | <https://www.getapp.es/software/127175/commbox> |
| es-CL | <https://www.getapp.cl/software/127175/commbox> |
| es-CO | <https://www.getapp.com.co/software/127175/commbox> |
| es-MX | <https://www.getapp.com.mx/software/127175/commbox> |
| fr | <https://www.getapp.fr/software/127175/commbox> |
| fr-BE | <https://fr.getapp.be/software/127175/commbox> |
| fr-CA | <https://fr.getapp.ca/software/127175/commbox> |
| nl | <https://www.getapp.nl/software/127175/commbox> |
| nl-BE | <https://www.getapp.be/software/127175/commbox> |
| pt | <https://www.getapp.com.br/software/127175/commbox> |
| pt-PT | <https://www.getapp.pt/software/127175/commbox> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ie/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"CommBox","description":"CommBox is a cloud-based contact center solution designed to help enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients based on priority, skills, and availability.\n \nCommBox allows agents to collaborate, consult, and interact with team members during ongoing conversations, which helps improve workflows and the customer experience in real-time. Managers can utilize artificial intelligence (AI) chatbots to record agents' responses in custom knowledge bases and fetch automated responses to resolve queries quickly. Plus, the solution comes with a customizable dashboard, which lets businesses monitor performance and generate reports based on user activities and customer interactions.\n \nCommBox enables administrators to configure system settings and define triggers to send automatic messages, change inquiry status, and tag team members in messages. The application allows users to track client activity across the company website, identify customer intentions, and provide predefined responses accordingly. CommBox also offers co-browsing tools to guide clients through complex forms, which helps brands improve user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/43320763-fccd-4a2d-9faa-4547bad71ccd.png","url":"https://www.getapp.ie/software/127175/commbox","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/127175/commbox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"CommBox","position":3,"item":"/software/127175/commbox","@type":"ListItem"}],"@id":"https://www.getapp.ie/software/127175/commbox#breadcrumblist"}]}
</script>