--- description: Learn how Spruce can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Spruce Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Inventory Management Software](/directory/324/inventory-management/software) > [Spruce](/software/127183/spruce) # Spruce Canonical: https://www.getapp.ie/software/127183/spruce Page: 1 / 3\ Next: [Next page](https://www.getapp.ie/software/127183/spruce?page=2) > Spruce is a cloud-based business management and point of sale (POS) solution for home and building supply businesses. It offers end-to-end process management for sales, accounting, purchasing, rentals, manufacturing, delivery, and more from desktop and mobile devices. > > Verdict: Rated **3.2/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.2/5** | 34 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 2.8/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: ECI Software Solutions - **Location**: Grand Prairie, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$10,000.00 - **Pricing Details**: Contact ECi Software Solutions for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - 1099 Preparation - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Ad hoc Query - Ad hoc Reporting - Aging Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Automatic Billing - Bank Reconciliation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Inventory Management Software](https://www.getapp.ie/directory/324/inventory-management/software) ## Related Categories - [Inventory Management Software](https://www.getapp.ie/directory/324/inventory-management/software) - [Order Management Software](https://www.getapp.ie/directory/594/order-management/software) - [Distribution Software](https://www.getapp.ie/directory/538/distributor/software) - [Inventory Control Software](https://www.getapp.ie/directory/773/inventory-control/software) - [Customer Loyalty Software](https://www.getapp.ie/directory/204/customer-loyalty/software) ## Alternatives 1. [Fishbowl](https://www.getapp.ie/software/101989/fishbowl) — 4.2/5 (1129 reviews) 2. [Xero](https://www.getapp.ie/software/1671/xero) — 4.4/5 (3318 reviews) 3. [Booqable](https://www.getapp.ie/software/108821/booqable) — 4.8/5 (1187 reviews) 4. [NetSuite](https://www.getapp.ie/software/9137/netsuite) — 4.2/5 (2063 reviews) 5. [Odoo](https://www.getapp.ie/software/102445/odoo) — 4.2/5 (1323 reviews) ## Reviews ### "Not happy with software" — 1.0/5 > **Dennis** | *4 December 2018* | Building Materials > > **Pros**: The support people have been good to work with. The inventory part of Spruce is much easier than Next Gen. > > **Cons**: The EDI invoice download does not work, you can't capture customer signatures without a lot of expense. The special order system requires too many steps. > > We were using ECI Next Gen which the software worked but customer support was terrible. ECI is discontinuing Next Gen so had to switch to Spruce. The fist problem is Spruce has no Payroll. So we figured out a way to handle that. On Next Gen we could have customers sign the paper invoice they scan it so when we sent out statements our customer got a signed copy so they would who picked up material. So I understood Spruce would do that. Ten I found out the only way to capture a sign in Spruce is through a signature pad like you use when you use a credit card. So I had to buy one for every sales terminal at over 600.00 ea. Then the problem is you can't get signature when you deliver to the job site without buying a android phone for every truck and paying a monthly fee for mobile aps. Also we belong to Orgill to buy hardware now we find out you can't download invoices from Orgill. We have to either hand enter each PO or buy another android phone enter our store items on it then send it I think to excel or something and some how get a PO. Is anyone else having these same issues? We are a lumber yard/ hardware store.. If you are on Spruce and can tell me hoe you handle these problems please call support team Also our support fees almost tripled.. ----- ### "Spruce review" — 4.0/5 > **Danny** | *19 April 2019* | Building Materials | Recommendation rating: 8.0/10 > > **Pros**: The part I like most about Spruce software is the overall function of the "Point of Sales" portal. For the majority of our team this is the only area they use on a day to day basis. Spruce allows our team members the access and ability to check stock, pricing, purchase orders, customer profile information and much more all from the same screen they use each day when entering orders for our customers. > > **Cons**: The area I like least about Spruce software is the crystal reporting that is used. I know there are hundreds of pre-written reports that are available, but having the ability to create reports and change reports within Spruce would be nice. > > Spruce has helped our business become much more efficient, especially at the end of the month. What used to take us hours to perform now only takes 45mins to an hour. ----- ### "Growing our Business with Spruce" — 5.0/5 > **Kevin** | *5 October 2017* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: We went live with Spruce in 2009. Like any software change, we had some bumps in the road. Spruce helped us smooth out the bumps and made the whole process simpler then expected. Their committed staff were there to help and assist. Now, several years later, we continue to learn and utilize existing and new Spruce software features that help our performance, reporting, and bottom line. Their Tech Support have been responsive and timely. Spruce is progressive and cutting edge. > > **Cons**: One of the biggest challenges for us is training the staff for change and the benefits for that change. Educating them to see that one upfront work around may appear to save time but in fact creates several hours on the back side. ----- ### "easy to use" — 5.0/5 > **Dale** | *24 June 2021* | Building Materials | Recommendation rating: 8.0/10 > > **Pros**: The product is easy to use and easy to train new employees to use. > > **Cons**: I feel there are reports that could be added to help pinpoint sales trends as well as timing of sales. > > Over all our experience has been good. Our main problems has been the times we have problems, service can be slow and a few times they have had no answer for our problem at all....after many phone calls and many people addressing the problem. ----- ### "Happy with our change" — 4.0/5 > **Sunny** | *4 August 2017* | Retail | Recommendation rating: 8.0/10 > > **Pros**: This product is much more user-friendly than our last POS/Inventory management system. We moved from Epicor Eagle. Spruce offers more functionality and is much easier to train new employees on. I am a big fan of the General Ledger module and the ease of use in producing monthly financial reports. > > **Cons**: I am not a fan of the Crystal Reports aspect of the system. It is functional, but a bit cumbersome to have to seek out the proper report, download and run it from outside the system. I hope that Spruce looks into integrating this feature in the future. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ie/software/127183/spruce?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/127183/spruce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data