Innform

Learning management system (LMS) for hospitality businesses

4.7 /5 (3 reviews) Write a Review!

Innform Overview

What is Innform?

Innform is a cloud-based learning management system (LMS) designed to assist hospitality businesses with course authoring and staff training. Key features include compliance management, course delivery, performance metrics, custom branding, collaboration, and reporting capabilities.

The Innform platform enables administrators to create customizable video courses in multiple languages, helping educate staff on skills such as cocktail-making, customer service, housekeeping, body language, and more. Its course authoring tool comes with a drag-and-drop interface, allowing learning teams to merge text, images, and videos to create content, as well as import data from external sources. Administrators can also assign specific courses and quizzes to different categories of employees.

Innform includes a performance dashboard, which lets managers visualize data from different regions and departments, monitor the progress of individual team members, identify skill gaps in the workforce, and track team engagement with learning content. Additionally, experienced employees can be nominated as mentors and connected with trainees to promote collaboration and knowledge transfer.

Innform Overview

Pricing

Starting from
£2.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Innform offers a 'Basic' version free of cost, which allows users to create one training course. Its 'Essential' version costs £2/person/month if billed monthly, or £1.80/person/month if billed annually, and comes with full access to ready-made courses. The 'Pro' version costs £5/person/month if billed monthly, or £4.50/person/month if billed annually, and includes multilingual training and advanced reporting. Large companies can request pricing information for the “Enterprise” version, which offers a full suite of features such as single sign-on (SSO) and free access to compliance courses.


Innform Features

Devices
Business size
S M L
Markets
United States, Canada, China, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Innform course dashboard
Innform course creation dashboard
Innform performance tracking
Innform course assignment tool
Innform employee learning dashboard
Innform video Innform screenshot: Innform course dashboard Innform screenshot: Innform course creation dashboard Innform screenshot: Innform performance tracking Innform screenshot: Innform course assignment tool Innform screenshot: Innform employee learning dashboard

Innform Reviews

Innform Reviews

Overall rating
4.7
/
5
Excellent
2

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4.7
Ease of Use
4.7
Customer Support
4.7
100% recommended this app
Eva U.

Great easy to use e-learning platform for hospitality!

A great tool specialized in e-learning for hospitality. This replaced all our dropbox files & papers in the restaurants.


Michael D.

Great Customer Experience combined with exceptional Product Value

Learning and development is a challenge for the hospitality industry – people come and go at a high rate, they speak different languages and many of the mare working in the industry for the first time. It takes time and energy to train new recruits around important skills like customer service and management. We needed a tool that can provide great LMS features but also a library of courses that we could simply 'turn on' and assign to our employees from day 1. This is possible with Innform, and they release new courses every week which is helpful to us and exciting for our learners!


Verified Reviewer

Modern LMS, very user friendly, great support team and cost effective.


Eva U.
Industry: Hospitality
Company size: 51-200 Employees

Great easy to use e-learning platform for hospitality!

Used Daily for 1-5 months
Reviewed on 3/10/2019
Review Source: Capterra

A great tool specialized in e-learning for hospitality. This replaced all our dropbox files & papers in the restaurants.

Pros

- Easy to use
- Ability to create your own content
- Great way to control if employees followed the manuals and procedures

Cons

- Not yet able to create folders in the back end to make a split between FOH - BOH procedures
- More letter types & sizes while creating own content
- More ready-made learning courses on fast-casual

Response from Innform

Hey Eva, Thanks so much for taking the time to review Innform! It's great to read that you're getting a lot of value from the tool :)

It's indeed the case that we haven't yet implemented folders to help you organise custom content. This is in currently being developed and will be released soon! Thanks so much for the rest of the suggestions we're releasing 100 readymade video courses by the end of 2019, however we noted your request on 'fast-casual' topics.

To leave more feedback and requests, do reach out of us from the Innform help section.

Best,
Michael

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael D.
Industry: Hospitality
Company size: 201-500 Employees

Great Customer Experience combined with exceptional Product Value

Used Daily for 6-12 months
Reviewed on 7/11/2019
Review Source: Capterra

Learning and development is a challenge for the hospitality industry – people come and go at a high rate, they speak different languages and many of the mare working in the industry for the first time. It takes time and energy to train new recruits around important skills like customer service and management. We needed a tool that can provide great LMS features but also a library of courses that we could simply 'turn on' and assign to our employees from day 1. This is possible with Innform, and they release new courses every week which is helpful to us and exciting for our learners!

Pros

We are able to organise our company by the different properties we manage, and the different groups within each property. We're able to assign an admin to each group and then overlook the whole operation with a brids eye view. It's wonderful to finally be able to do that with thousands of employees. Innform works great on all devices and the company is really quick to support us and return our calls.

Cons

Not many complaints – although it would be great if our employees can do their learning offline.

Response from Innform

Thank you for this review Michael! We're delighted to see you've been having such a positive experience with Innform.

We noted your feedback regarding the possibility of offline learning. This has been added to our list of considerations for 2020 we value these contributions and are always happy to hear ideas on how we can further improve our product.

Thank you,
Michael, Co-founder

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 10,000+ Employees

Modern LMS, very user friendly, great support team and cost effective.

Used Daily for Free Trial
Reviewed on 19/10/2020
Review Source: Capterra

Pros

The software is very user friendly and very cost effective. Very easy to make your courses look engaging and easy to integrate videos, pictures and quizzes within courses.

Cons

Lacks basic functionalities such as GIF integration within the module creations. Additionally, the receptiveness of the website is sometimes lagging or non responsive.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
9/10
Based on 3 user ratings
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Innform Pricing

Innform Pricing

Starting from
£2.00/month
Free Trial
Free
Subscription
Value for money

Innform offers a 'Basic' version free of cost, which allows users to create one training course. Its 'Essential' version costs £2/person/month if billed monthly, or £1.80/person/month if billed annually, and comes with full access to ready-made courses. The 'Pro' version costs £5/person/month if billed monthly, or £4.50/person/month if billed annually, and includes multilingual training and advanced reporting. Large companies can request pricing information for the “Enterprise” version, which offers a full suite of features such as single sign-on (SSO) and free access to compliance courses.

Innform offers a 'Basic' version free of cost, which allows users to create one training course. Its 'Essential' version costs £2/person/month if billed monthly, or £1.80/person/month if billed annually, and comes with full access to ready-made courses. The 'Pro' version costs £5/person/month if billed monthly, or £4.50/person/month if billed annually, and includes multilingual training and advanced reporting. Large companies can request pricing information for the “Enterprise” version, which offers a full suite of features such as single sign-on (SSO) and free access to compliance courses.

Value for Money
5/5
Based on 3 user ratings
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Innform Features

Innform Features

API
Activity Dashboard
Activity Tracking
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Blended Learning
Calendar Management
Communication Management
Content Management
Course Authoring
Customisable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.7/5
Based on 3 user ratings
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Categories

Additional information for Innform

Additional information for Innform

Key features of Innform

  • Asynchronous Learning
  • Blended Learning
  • Certification Management
  • Gamification
  • SCORM Compliance
  • eCommerce

Innform FAQs

Innform FAQs

Below are some frequently asked questions for Innform.

Q. What type of pricing plans does Innform offer?

Innform offers the following pricing plans:

Starting from: £2.00/month

Pricing model: Free, Subscription

Free Trial: Available

Innform offers a 'Basic' version free of cost, which allows users to create one training course. Its 'Essential' version costs £2/person/month if billed monthly, or £1.80/person/month if billed annually, and comes with full access to ready-made courses. The 'Pro' version costs £5/person/month if billed monthly, or £4.50/person/month if billed annually, and includes multilingual training and advanced reporting. Large companies can request pricing information for the “Enterprise” version, which offers a full suite of features such as single sign-on (SSO) and free access to compliance courses.

Q. What are the main features of Innform?

Innform offers the following features:

  • Asynchronous Learning
  • Blended Learning
  • Certification Management
  • Gamification
  • SCORM Compliance
  • eCommerce

Q. Who are the typical users of Innform?

Innform has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Innform support?

Innform supports the following languages:

English

Q. Does Innform support mobile devices?

We do not have any information about what devices Innform supports

Q. What other apps does Innform integrate with?

Innform integrates with the following applications:

Dropbox Business, Google Drive, LinkedIn, Slack, Yammer

Q. What level of support does Innform offer?

Innform offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials