About Loom
Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders.
Key features of Loom include online video sharing, customizable branding, encryption, collaboration, commenting, and animation previews. Designed for engineering, sales, customer success, leadership, and customer support teams, Loom allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view. Plus, it allows teams to enable "do not disturb" mode whilst recording on Mac devices, in order to avoid unnecessary interruptions.
Loom can either be deployed on-premise or hosted in the cloud. It enables teams to gather content in a library and share specific videos with groups of people by creating public folders or providing limited access using password protection. It facilitates integration with Gmail, Zendesk, Slack, Embedly and more.
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Reviews
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- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Loom 101
Reviewed on 14/9/2023
I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might...
I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might want to use it for content creation or just to make quick videos.
Pros
loom is very easy to use, a plug-and-play kind of situation and I can get my presentations done without much hustle.
Cons
Loom primarily operated as an online tool. This means that users need an internet connection to record and access their videos.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Loom is a must have tool for a remote first scale up
Reviewed on 9/5/2024
Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate...
Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate high quality content. Loom is riding the way of video content crucial for internal and external alignment as you scale.
Pros
Loom is such an incredibly easy tool to use across the company. We've used a few solutions in the past including slack recordings and clickup but truthfully, Loom has far more powerful capabilities via their rich feature set. Instant embed is a huge feature for us enabling you to simply copy and paste a link. The ability to measure insights and analytics on videos is important given we use Loom for external business development. In addition, the ability to tag others in a video, comment and engage supercharges your ability to work seamlessly across timezones. We have employees all over the world so it's crucial.
Cons
The biggest challenge was whether we actually choose a dedicated video platform (additional charges + additional learning internally and yet another tool). ClickUp is getting far more sophisticated with recordings and of course, you want to consolidate as much as you possibly can. In saying that, in the end, Loom is too good and we decided to use alongside other tools.
Alternatives Considered
ClickUp
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible experience with Loom - warning everyone
Reviewed on 25/4/2023
I used Loom for 2 months, and experienced several instances of video recording randomly stopping....
I used Loom for 2 months, and experienced several instances of video recording randomly stopping. There was no pattern to it and no explanation. Randomly, it would just stop recording mid video.However, the infuriating part is that THERE IS NO INDICATION THE RECORDING HAS STOPPED. I'd just keep making video, hit save, and find out my 5 minute video was actually a 37 second video, and I'd just wasted a bunch of time.This has been an issue that has plagued me since day one, and I have attempted to reach out to support only to learn THERE IS NO SUPPORT. It's just a feature request system - it's a joke.This is a terrible tool, it has wasted hours of productivity, and I would strongly caution anyone from using it. It is unreliable and there is no support.
Pros
At first glance, Loom seemed like a great screen recording tool that saved time.
Cons
Screen recording feature randomly fails - you'll be making a video to explain something to someone, and recording will stop. However, you won't *know* recording has stopped, so you'll waste minutes talking away, hit save, and find out your video didn't fully record. Infuriating.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Save time and reduce meetings with this software!
Reviewed on 7/9/2024
I use this software daily and love the time it saves me from having meetings.
I use this software daily and love the time it saves me from having meetings.
Pros
Ease of use, speed to Learn how to use it. It’s really easy to show clients and colleagues how to so something on a system using a screen recording.
Cons
Nothing, I can’t fault this software it’s a no brainer for me.
Alternatives Considered
Movavi Video Editor PlusReasons for Switching to Loom
Did everyone I needed and was better value.- Industry: E-Learning
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Loom for Educators
Reviewed on 17/3/2024
Its been amazing. As soon as you are done recording you have a copied link that you can quickly...
Its been amazing. As soon as you are done recording you have a copied link that you can quickly send to someone else. Its also really intuitive and takes very little or no training.
Pros
Its free FOREVER for educators. BUT its not an inferior product. Its an amazing product that we would probably pay for if it wasn't free.
Cons
Out of all my tools on my Mac, I feel like this updates all the time. Not bad by any means, outside of a very slight inconvenience.
Loom FAQs
Below are some frequently asked questions for Loom.Q. What type of pricing plans does Loom offer?
Loom offers the following pricing plans:
- Starting from: US$12.50/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Loom is available for free with limited access to a number of videos. Paid subscriptions with unlimited videos are available on monthly and annual subscriptions starting at $8. Custom quotes are also available for teams and enterprises. Contact Loom for more information.
Q. Who are the typical users of Loom?
Loom has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Loom support?
Loom supports the following languages:
English
Q. Does Loom support mobile devices?
Loom supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Loom integrate with?
Loom integrates with the following applications:
Dropbox Business, Gmail, Intercom, Microsoft Teams, Slack, Trello, Zendesk Suite, inVision
Q. What level of support does Loom offer?
Loom offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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