RetailEdge

Point of sale & inventory management solution for retailers

4.7 /5 (117 reviews) Write a Review!

RetailEdge Overview

What is RetailEdge?

RetailEdge is a point of sale solution, which helps retail businesses manage inventory and sales orders. Key features of the platform include barcode scanning, item listing, customer history tracking, credit card processing, price management, invoicing, secure data storage, and gift card distribution.

The RetailEdge application enables managers to track the sale of goods, calculate sales margins, estimate profits, and monitor performance of specific items, vendors, or departments. Employees can use RetailEdge to track customer interests, store credits, and suitable discounts/promo codes in order to increase engagement among buyers. It allows supervisors to view stock levels and generate reorders to maintain inventory across multiple locations.

RetailEdge offers API-based, as well as third-party, integrations with Shopify, ShipStation, Locally, and Brandify, letting owners set up an online store, process orders and manage quantities or cost modifications. Stores can use the loyalty program feature to issue credits to customers and reward points with every purchase. Plus, it helps employees create custom receipts, print IDs for buyers and export sales information to external files.

RetailEdge Overview

Pricing

Starting from
US$495.00

Pricing options

Free Trial
One Time License
Value for money

RetailEdge Point of Sale Software: $495
Secondary Workstation Plan: $225
Island Workstation Plan: $450
Enhanced Support Plan: $45
Maintenance Plan: $5/workstation


RetailEdge Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

RetailEdge inventory management
RetailEdge item listing
RetailEdge vendor addition
RetailEdge video RetailEdge screenshot: RetailEdge inventory management RetailEdge screenshot: RetailEdge item listing RetailEdge screenshot: RetailEdge vendor addition

RetailEdge Reviews

RetailEdge Reviews

Overall rating
4.7
/
5
Excellent
89

Very good
26

Average
2

Poor
0

Terrible
0

Value for Money
4.9
Features
4.5
Ease of Use
4.6
Customer Support
4.8
98% recommended this app
Eric M.

We have been using RE since 2007 and have been very happy overall.

It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015.

More in depth reporting can be beneficial as well.


Donna S.

Reliable, full featured and affordable POS

I can perform all of my inventory management processes and sales from anywhere. Even when I travel to Trade shows across the country, I am never impacted by internet issues.


Joshua H.

Don't spend too much on your POS!

Customer service is great. I am very happy. I would recommend to others (and have)


Melissa D.

Mostly good, with a few major frustrations.

Ease of checking out customers and keeping track of inventory.


Jen S.

Retail Edge gives us all we need and more!


Eric M.
Industry: Retail

We have been using RE since 2007 and have been very happy overall.

Used Daily for 2+ years
Reviewed on 2/11/2017
Review Source: Capterra

It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015.

More in depth reporting can be beneficial as well.

Pros

The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business.

I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.

Cons

I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen.

Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok"

We have trained ourself for the most part, but it would still be nice to have an alert.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Donna S.
Industry: Retail
Company size: 2-10 Employees

Reliable, full featured and affordable POS

Used Daily for 2+ years
Reviewed on 30/7/2020
Review Source: Capterra

I can perform all of my inventory management processes and sales from anywhere. Even when I travel to Trade shows across the country, I am never impacted by internet issues.

Pros

This is a full featured POS and inventory management application that can run with or without an internet connection. All of this at a very reasonable initial investment price.

Cons

It does not integrated with my website database, Magento.

Response from High Meadow Business Solutions

Hi Donna, thank you for the kind words! We do have an integration with Magento through a third party called Modern Retail. Feel free to give us a call or email if you'd like to learn more!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Joshua H.
Industry: Retail
Company size: 2-10 Employees

Don't spend too much on your POS!

Used Daily for 2+ years
Reviewed on 21/11/2020
Review Source: Capterra

Customer service is great. I am very happy. I would recommend to others (and have)

Pros

I loved the price. But I did a lot of research before I bought. It took me months to decide. I loved that I could use my own hardware. It really does it all. The price compared to other companies is 50-70% lower with more features and no annual fees if you don't want the latest version. Room for expansion is awesome. Adding another terminal does not cost an arm and a leg with other products. To have a non-web based POS software that does it all for this price is amazing.

Cons

When you first buy it you don't get full use of the software until you talk to a rep. It would be nice just to have a license key.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Melissa D.
Industry: Retail
Company size: 2-10 Employees

Mostly good, with a few major frustrations.

Used Daily for 2+ years
Reviewed on 2/11/2017
Review Source: Capterra

Ease of checking out customers and keeping track of inventory.

Pros

Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.

Cons

Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed.

Some of the report functions are a bit tedious to use.

Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Jen S.
Industry: Retail
Company size: 2-10 Employees

Retail Edge gives us all we need and more!

Used Daily for 1+ year
Reviewed on 13/11/2020
Review Source: Capterra

Pros

The reports available are wonderful. I like that I can create/customize the reports I use most frequently and save them as "memorized reports" and name them as we see fit. The setup was pretty easy overall and the customer service since then has been great. Low monthly fees, or fees based upon your needs is a bonus. User friendly on the front end and staff tends to learn quickly. The deeper you get into the system and use the features available the more you see it offers. The Demo/Training mode available is fantastic!

Cons

We have used Retail Edge about 2 years and just added another terminal at a new location. We are learning how to make sure each user can only see their specific data unless given security rights to see both/all locations. I feel there are a few reports that still show all locations data even though based on their user "rights" they should have limited visibility. Maybe I missed a step during setup? Overall; very happy, just completed cashier training at the new location, and looking forward to what we can do now.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.4/10
Based on 117 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

RetailEdge Pricing

RetailEdge Pricing

Starting from
US$495.00
Free Trial
One Time License
Value for money

RetailEdge Point of Sale Software: $495
Secondary Workstation Plan: $225
Island Workstation Plan: $450
Enhanced Support Plan: $45
Maintenance Plan: $5/workstation

RetailEdge Point of Sale Software: $495
Secondary Workstation Plan: $225
Island Workstation Plan: $450
Enhanced Support Plan: $45
Maintenance Plan: $5/workstation

Value for Money
4.9/5
Based on 117 user ratings
Compare value for money rating with alternatives
Compare with alternatives

RetailEdge Features

RetailEdge Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4.5/5
Based on 117 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for RetailEdge

Additional information for RetailEdge

Key features of RetailEdge

  • Accounting Integration
  • Barcode Scanning
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Discount Management
  • Inventory Management
  • Invoice Processing
  • Loyalty Program
  • Multi-Location
  • Order Management
  • POS Integration
  • Purchase Order Management
  • Returns Management
  • Sales Tracking
  • eCommerce
  • eCommerce Integration

RetailEdge FAQs

RetailEdge FAQs

Below are some frequently asked questions for RetailEdge.

Q. What type of pricing plans does RetailEdge offer?

RetailEdge offers the following pricing plans:

Starting from: US$495.00

Pricing model: One Time License

Free Trial: Not Available

RetailEdge Point of Sale Software: $495 Secondary Workstation Plan: $225 Island Workstation Plan: $450 Enhanced Support Plan: $45 Maintenance Plan: $5/workstation

Q. What are the main features of RetailEdge?

RetailEdge offers the following features:

  • Accounting Integration
  • Barcode Scanning
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Discount Management
  • Inventory Management
  • Invoice Processing
  • Loyalty Program
  • Multi-Location
  • Order Management
  • POS Integration
  • Purchase Order Management
  • Returns Management
  • Sales Tracking
  • eCommerce
  • eCommerce Integration

Q. Who are the typical users of RetailEdge?

RetailEdge has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does RetailEdge support?

RetailEdge supports the following languages:

English

Q. What type of pricing plans does RetailEdge offer?

RetailEdge has the following pricing plans:

One Time License

Q. Does RetailEdge support mobile devices?

RetailEdge supports the following devices:

Android, iPhone, iPad

Q. What other apps does RetailEdge integrate with?

RetailEdge integrates with the following applications:

PayPal, QuickBooks Online Advanced, ShipStation, Shopify

Q. What level of support does RetailEdge offer?

RetailEdge offers the following support options:

Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials