Grooper
About Grooper
Grooper was built from the ground up by BIS, a company with 35 years of continuous experience developing and delivering new technology.
Grooper is an intelligent document processing and digital data integration solution that empowers organizations to extract meaningful information from paper/electronic documents and other forms of unstructured data.
The platform combines patented and sophisticated image processing, capture technology, machine learning, natural language processing, and optical character recognition to enrich and embed human comprehension into data. By tackling tough challenges that other systems cannot resolve, Grooper has become the foundation for many industry-first solutions in healthcare, financial services, oil and gas, education, and government.
Key benefits of Grooper
Intelligent document processing for diverse data from any source.
Imperfect data handling.
Intelligent data extraction.
Adaptable, enterprise-ready integration.
Process data where it's stored.
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- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Codeless Machine Learning Platform
Reviewed on 3/3/2021
Grooper has allowed us to process more documents quicker. We come in contact with a wide array of...
Grooper has allowed us to process more documents quicker. We come in contact with a wide array of documents, from Leases (unstructured data), to revenue statements (tabular data), to division orders (semi-structured data), to invoices (structured data) - and Grooper has helped us process all of the faster. We use Grooper to augment our employees, not replace them, and it has increased our performance as much as 90% for some processes - we just don't have any that can be 100% automated.
Pros
The flexibility within the program. There are so many tools, functions, and options. And I am in control of each part of the process, nothing is "hidden" or locked away.
Cons
The software can be a little intimidating to learn. You do not need a programming background, but it helps, especially if you are familiar with IDEs.
Alternatives Considered
Automation AnywhereReasons for Switching to Grooper
Everything else was good at solving part of the problem, but Grooper had the most holistic application.Response from Grooper
Thank you very much for the review and for choosing Grooper. Grooper is all about augmenting human efforts and we congratulate your success!
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Grooper and Documentation
Reviewed on 7/6/2019
By scanning our documents, we have been able to free up space that was taken up by hundreds of...
By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.
Pros
Ease of use during the scanning process through the export process.
Cons
The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.
Response from Grooper
Hi, Denise! Thank you for the feedback regarding documentation. We are working on restructuring our training program and corresponding documentation. I hope we will see you in an upcoming training event!
Also, happy to hear Grooper is saving you time!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Grooper
Reviewed on 29/5/2019
Pros
Grooper is extremely easy to learn, very user friendly.
Cons
Just like most technology, it has a lot of hiccups. Such as getting errors during processing, which can be an easy fix or a difficult one, depending.
Response from Grooper
Hi, Ashley! Thank you for your review! I hope you'll reach out to your Grooper rep to see if an updated version of Grooper might help! There are many new image processing features which may be just what you need.
Thanks again!
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Grooper Platform up for the Challenge
Reviewed on 8/1/2019
The time saved using the Grooper platform for automating processes verses manual intervention is...
The time saved using the Grooper platform for automating processes verses manual intervention is outstanding! Grooper has been up to the challenge!
Pros
My initial experience with Grooper was to improve our OCR processing. Using the Grooper platform we were able to implement four major projects. We used the CMIS connectivity capabilities to extract images from our ECM system as well as locate and identify documents containing PCI data for compliance regulations from the billions of archived documents. We have been able to purge large amounts of documents and automated the process of getting document from our core system to our repository has been great.
Cons
Not knowing all the functionally available with the Grooper platform. Our decision to invest in the training and develop a SME for Groper has been very beneficial.
Response from Grooper
Mr. Davis, thank you very much for the review! We appreciate it.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Grooper is a Top Shelf Product
Reviewed on 14/6/2019
Grooper gave Change Healthcare the ability to process huge diverse client print files and extract...
Grooper gave Change Healthcare the ability to process huge diverse client print files and extract the data into a normalized data stream for processing.
Pros
One of the key feature of Grooper is the ability to identify, interpret, enhance, and extract data from a large number of media types (TIF, JPG, PDF, Word, Excel, ect...) Another key decision point was there wasn't a requirement for a software developer to write code, a business analyst can use a GUI base application to configure 98% of the extract jobs.
Cons
The configuration GUI has so many options to identify and extract data that it can overwhelm an beginner.
Response from Grooper
Thank you Todd for the review! Although future release will not "dumb down" configuration possibilities, we're working on combining certain configuration options based on desired outcome. We hope that this and more targeted training curriculum for Grooper ACE training will help new users.
Excited that Change Healthcare is enjoying Grooper!
Grooper FAQs
Below are some frequently asked questions for Grooper.Q. What type of pricing plans does Grooper offer?
Grooper offers the following pricing plans:
- Starting from: US$1.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Contact Business Imaging Systems (BIS) for pricing details.
Q. Who are the typical users of Grooper?
Grooper has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Grooper support?
Grooper supports the following languages:
English
Q. Does Grooper support mobile devices?
Grooper supports the following devices:
Q. What other apps does Grooper integrate with?
Grooper integrates with the following applications:
Alfresco Process Services, BIRT iHub, Box, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Microsoft Word, OnBase, OneDrive, OpenText ECM, Quorum, Spotfire
Q. What level of support does Grooper offer?
Grooper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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