--- description: Learn how Germain UX can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Germain UX Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Application Performance Management Software](/directory/270/application-monitoring-performance/software) > [Germain UX](/software/131355/germain-apm) # Germain UX Canonical: https://www.getapp.ie/software/131355/germain-apm Page: 1 / 6\ Next: [Next page](https://www.getapp.ie/software/131355/germain-apm?page=2) > germain APM is a cloud-based and on-premise solution designed to help businesses in industries including finance, healthcare, media, retail, telecommunication and others perform root cause analysis to monitor the performance of applications and servers. > > Verdict: Rated **4.8/5** by 129 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 129 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Germain UX - **Location**: San Francisco, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$460.00 - **Pricing model**: Usage Based - **Pricing Details**: GermainAPM offers a 45-day trial. available on cloud or on-premise. pricing is based on the benefit a Customer needs in terms of real-time monitoring, analytics and/or automation. - Starter: $460 per month - Unlimited: $11,995/month (unlimited support included) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Query - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Application Management - Application-Level Analysis - Audit Management - Audit Trail - Automated Discovery - Availability Testing - Bandwidth Monitoring - Baseline Manager - Behaviour Tracking - Benchmarking - Bottleneck Identification ## Integrations (11 total) - Angular - Microsoft Azure - NetSuite - React2 - Salesforce Starter - Salesforce.org Education Cloud - ServiceNow - Shopify - Siebel CRM - Vue.ai - WordPress ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Application Performance Management Software](https://www.getapp.ie/directory/270/application-monitoring-performance/software) ## Related Categories - [Application Performance Management Software](https://www.getapp.ie/directory/270/application-monitoring-performance/software) - [Business Intelligence Platform](https://www.getapp.ie/directory/318/business-intelligence/software) - [Web Analytics Tools](https://www.getapp.ie/directory/109/web-analytics/software) - [Database Monitoring Software](https://www.getapp.ie/directory/1703/database-monitoring/software) - [Network Monitoring Tools](https://www.getapp.ie/directory/480/network-monitoring/software) ## Alternatives 1. [New Relic](https://www.getapp.ie/software/20443/new-relic) — 4.5/5 (195 reviews) 2. [Datadog](https://www.getapp.ie/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews) 3. [Dynatrace](https://www.getapp.ie/software/100741/ruxit) — 4.5/5 (82 reviews) 4. [Google Cloud](https://www.getapp.ie/software/122483/google-cloud-platform) — 4.7/5 (2262 reviews) 5. [Better Stack](https://www.getapp.ie/software/2051838/better-stack) — 4.8/5 (37 reviews) ## Reviews ### "Nice Analytics, Debugging and User behavior Sass" — 5.0/5 > **Ali** | *15 July 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: 1- I liked the whole functionality and replay feature 2- Integration was super easy in Drupal 3- Good information is like IP address and analytics are there on right. It can be helpful in debugging some unreproducible errors and can be also helpful in finding marketing strategies for conversions. 4- It also helped in analyzing user behaviors. > > **Cons**: 1- It will be good if I can see the real user web page in the session replay. 2- Some kind of analytics charting similar to Segment and Amplitude 3- Not sure its there but will like to have more features in API for some custom integration > > It has helped me in analytics and errors which were not reproducible. It has helped me in marketing and in conversion of my nurture funnel. ----- ### "Everything you need for Project Monitoring and Analytics, but a little bit pricey" — 4.0/5 > **Nick** | *22 June 2020* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: User Replay, very awesome feature, I don't know any other software provide this feature so this is my first time using it on Germain. All users will become my tester, testing the app and if there is a bug I can easily tracing through exact steps to reproduce. Copy the steps or records to send to developer right away without the hassle of asking QA to reproduce, log bug, etc. > > **Cons**: Pricing. I think the entry point is a little bit costly for individual developer or small teams. The cost calculator give me estimation of $493/months for about 10,000 users. I understand that Germain provide a lot of features, but I probably don't use everything. Also a Free trial version of 7 days probably not enough to get familiar with the product yet. So in my opinion, having a Free option or lower price points for Individual developer and small team would make the product more competitive. > > The User Experience is a bit overwhelming at first, as I don't know where to start, what is the feature I would need for my project. There is extensive documents, guide videos but I have to search/browse for a while to get to understand the feature. I think it should have a Step by Step walk through, lets user pick what project, what they want to track/monitor and come up with a setup guide for their project. ----- ### "Review from a "performance test engineer" perspective" — 4.0/5 > **Verified Reviewer** | *26 June 2020* | Banking | Recommendation rating: 7.0/10 > > **Pros**: 1.Vast language support, so many people from different countries across the globe will feel comfortable using this tool and very soon and easily get used to all the features it has to offer. 2.Cost effective, value for money accounting to be pocket-friendly not just for enterprise level, but for start ups and mid level companies and with no limit to the industries it can be used for. 3.SLA configuration and customisation capabilities the tool offers > > **Cons**: Well, I have nothing to complain about what it already has, but I would like to point what more it can offer from a ‘Performance Test Engineer’ perspective. I would expect any APM tool to be able to identify and filter the real users and virtual users, and it should be able to provide response times of the business processes by filtering the time taken by the tool itself in this process. For instance, I do load testing using MicroFocus LoadRunner tool for a banking site - a web application and use Dynatrace as an APM. The response times of the business transactions are roughly x+0.3 sec (approximately, this can vary from app to app) when I execute load test with Dynatrace and when I execute a load test without Dynatrace, the response time would be x sec. Because of this reason and for the sake of getting accurate response numbers for the application before go-live, I’ll end up doing a load test with Dynatrace enabled and disabled.This causes more testing efforts and increases cost in the SDLC. Having a feature to filter real and virtual users, measure accurately the response times of transactions between requests/response without APM time would be great to have\! ----- ### "Overall: Germain APM is a good tool to monitor your business performance." — 5.0/5 > **Kristine Marjorie** | *23 June 2020* | Computer Games | Recommendation rating: 10.0/10 > > **Pros**: - Sign up process is easy. Design is user-friendly. - The initial questions really helped me find the tools/metrics that I need to monitor. - I like that the incident are found on the top of the menu. As part of QA team, this is the first thing I take a look at in the morning. - Everything is under the sun: data, analytics, automation, etc. - There's so much functions and tools. It may look overwhelming in the beginning but the wizard and FAQ are well documented. - Germain APM works well with browsers that I am using (Google Chrome and Firefox). - Interface is responsive. I've never felt a lag while exploring the tools. > > **Cons**: - A mobile app that can visualize the data would be nice - Not really a cons but I hope they will consider adding a dark mode theme ----- ### "Review of germain APM" — 5.0/5 > **Doviana** | *16 June 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It was an easy step by step process to register and use of the germain software. The website is descriptive and user can get a lot of information while navigating in the website. I have used user sessions recording tools before, but non of them gave me so much insight as i checked in germain APM overview. Setup wizards on the cloud are easy but in some places a new user cant continue without some more clarifications. > > **Cons**: I didn't liked the fact that after 24 h of unused of the application, the free trial environment was disabled, meanwhile in the cloud sign up was specified 7 days. > > The overall process was great. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ie/software/131355/germain-apm?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/131355/germain-apm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data