About WinTeam
WinTeam is a cloud-based enterprise resource planning (ERP) software designed to help janitorial and security service contractors manage their workforce and automate financial operations. Features include performance tracking, job costing, timekeeping, benefits planning, analytics and reporting.
The application enables contractors to track billable hours for one-time, recurring or project-based work. With WinTeam’s scheduling feature, supervisors can manage work tickets, view upcoming jobs, and track overtime scenarios through alerts. It includes TeamTime, an attendance tracking functionality, which lets administrators verify employee’s presence at the site, set up travel time parameters, and receive alerts for attendance issues via email, voicemail or text messages. Crew members can also use the time clock module to clock-in/out using biometric authentication.
WinTeam offers a API-based integrations, letting users connect the system with various third-party applications such as ADP, Avalara, FileBound, Intellum, and Kwantek. Human resource managers can maintain employee information, monitor pay rate history, track absences or leaves, and identify training requirements. Using the accounting module, professionals can record transactions, manage cash flows, handle fixed assets, and generate financial statements.
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Reviews
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- Industry: Business Supplies & Equipment
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Exceptional
Reviewed on 5/4/2019
The Sales department, especially my Account Executive has been exceptional. They treated our...
The Sales department, especially my Account Executive has been exceptional. They treated our company as if we were a part of their family. They have always strive to make our work life easier by offering us products that make us more efficient. Their training teams have been wonderful and very patient with us in learning new facets of the software. We hope to engage more with E-hub but we have not been able to implement it as of yet.
Pros
We really enjoy the platform especially the personnel scheduling- it allows us to get a grasp on our profit and loss for each facility we service. It allows us to compare our actual dollar per hour we charge out with what we pay our employees. Secondly, we are strong users of the work scheduler. The ability to ticket our work orders and to close them after has definitely helped our company to become more deficient and effective at servicing our clients.
Cons
I can really only think of 3 cons- the inability for our work tickets to print in Alpha order. The second con would that there are not as many keyboard shortcuts as I would like. When I call into customer service for software support- it always feels like they are in a rush and not always happy to hear from their client.
- Industry: Security & Investigations
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Bumpy but better!
Reviewed on 13/10/2020
My experience started out very bumpy, but has really smoothed out over the years. I know I still...
My experience started out very bumpy, but has really smoothed out over the years. I know I still have some to learn that the system will do, but it is much better today than 6 years ago.
Pros
After we figured out the payroll benefits, it is great now. We had a very rough start on it but learned a lot in the process. Completing the billing and also the ability to email invoices automatically on creation is awesome. You just have to make very sure you do things exactly or it is a mess. I finally learned an easy way to reprint invoices just last week.. Auditing is a breeze in Winteam.. Very easy to trace things all the way through.
Cons
Our training 6+ years ago was abysmal. We ended up having to muddle our way through and figure things out on our own for the first year or so. Then we were offered additional training, but had most of it conquered by then. This caused us to do a lot of double work and all.. I still do not like the Other Billing portion, it requires a lot of manual work. And I don't like the limited invoice customization available. I am still having to do some invoices manually in Excel. Invoice Entry can still use some modifications also.
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Winteam Review
Reviewed on 17/6/2019
Pros
Winteam has a lot of functionality and can handle a lot of our data. In the past year, Team has really made strides in new product development and customer service. The most note worthy enhancement for me was the new AR module with future invoice pricing.
Cons
The product is not user friendly. Several processes that should be automatic take a lot of setup on the back end in order to implement. When you call customer service you can get multiple opposing answers to the same questions from different support members. When new modules or features come out there is no training. It would be great if they had a webinar to go through best practices on a new module. It often feels like we are alone in implementing features.
- Industry: Security & Investigations
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review of WinTeam
Reviewed on 31/8/2021
I've used TEAM for over 10 years and overall I love the product. There are so many great features...
I've used TEAM for over 10 years and overall I love the product. There are so many great features that are bundled into one product which makes it very helpful to us. The fact that everything is together is a huge positive for us. As our company has grown we are looking for more features to help reduce a lot of current manual tasks done by our corporate team.
Pros
All modules in one place is very important to us. We love having the ability to drill down from the general ledger to the source whether it be fixed assets, payroll or invoices. The software itself is very easy to use and learn quickly.
Cons
Employee module could have additional features added. PTO requests and once approved that it populates the timesheets. Expense reporting by the employee that populates their "other comp" for that payroll check. Change of status form that allows management to update an employee file and notifies HR and Payroll once done - items like status change, rate change and job change.
- Industry: Security & Investigations
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
WinTeam Purchase
Reviewed on 19/10/2020
Pros
That is had both HR/Timekeeping/Accounting in one package. the one we were using did not have everything we needed, so we were using 2 softwares.
Cons
Not all modules are the same. If I am able to double click on one module, I might only have to click once in another module.
Drop downs are not consistent from one module to the next.
WinTeam FAQs
Below are some frequently asked questions for WinTeam.Q. What type of pricing plans does WinTeam offer?
WinTeam offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact TEAM Software for pricing details.
Q. Who are the typical users of WinTeam?
WinTeam has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WinTeam support?
WinTeam supports the following languages:
English
Q. Does WinTeam support mobile devices?
WinTeam supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does WinTeam integrate with?
WinTeam integrates with the following applications:
ADP Workforce Now, Avalara
Q. What level of support does WinTeam offer?
WinTeam offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
See all software categories found for WinTeam.
- Quality Management Software
- Scheduling Software
- Accounting Software
- Accounts Payable Software
- Accounts Receivable Software
- Billing and Invoicing Software
- Compliance Software
- Human Resources Software
- Payroll Software
- Clocking Systems
- Workforce Management Software
- ERP Systems
- Business Management Software
- Employee Scheduling Software
- Calendaring Software
- Data Visualisation Software
