About SYSPRO

SYSPRO is an enterprise resource planning (ERP) solution designed to simplify business complexity for manufacturers and distributors. Highly flexible, SYSPRO can be deployed in the cloud, on premise, or through a hybrid model, and is accessed from any device, at anytime, anywhere. SYSPRO is licensed through a perpetual or subscription pricing model.
SYSPRO provides an end-to-end, fully integrated business solution that includes accounting, inventory management, order management, planning and scheduling, supply chain management, warehouse management, production management, customer relationship management (CRM), business intelligence, self-service portal, and manufacturing operations management applications.

SYSPRO’s focuses on delivering advanced, useful, and easy-to-adopt tools that help its customers integrate technologies such as AI, ML, IoT, cloud, and consumer-grade user experience (UX) into their ERP system.
As an industry-built solution, serving manufacturers and distributors for over 40 years, SYSPRO offers implementation frameworks built on proven best practices and extensive expertise.

SYSPRO's mobile solution, Espresso, gives users anytime, anywhere access to their business processes and data. Not all modules or functionality may be available on Espresso.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to SYSPRO

Key benefits of SYSPRO

• Get a unified view of your business from one solution.
• Go beyond knowing who your customers are to leveraging behavioral insights to deliver them more value.
• Digitize and stabilize the supply chain.
• Scale with infrastructure that is built for change.
• Make data-driven decisions.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Chinese, English, French, German, Spanish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to SYSPRO

Images

SYSPRO Software - Main desktop view
SYSPRO Software - Search function on Espresso mobile app
SYSPRO Software - Custom Part Structure
SYSPRO Software - Customer Query
SYSPRO Software - Scheduling
SYSPRO Software - Manufacturing operations management
SYSPRO Software - Job Query
SYSPRO Software - Bill of Materials
SYSPRO Software - Purchase order query
SYSPRO Software - Sales order entry
SYSPRO Software - Inventory query
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SYSPRO video SYSPRO video SYSPRO Software - Main desktop view SYSPRO Software - Search function on Espresso mobile app SYSPRO Software - Custom Part Structure SYSPRO Software - Customer Query SYSPRO Software - Scheduling SYSPRO Software - Manufacturing operations management SYSPRO Software - Job Query SYSPRO Software - Bill of Materials SYSPRO Software - Purchase order query SYSPRO Software - Sales order entry SYSPRO Software - Inventory query

Features

Total features of SYSPRO: 53

  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar/Reminder System
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Distribution Management
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Management
  • Forecasting
  • General Ledger
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Generation
  • Lead Management
  • Mobile Access
  • Multi-Currency
  • Order Management
  • Order Processing
  • Payroll Management
  • Pipeline Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Referral Tracking
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Territory Management
  • Warehouse Management
  • Workflow Management

Alternatives

Sage 100cloud

4.1
#1 Alternative to SYSPRO
Sage 100cloud is an enterprise resource planning (ERP) solution designed to help businesses manage processes related to...

Odoo

4.2
#2 Alternative to SYSPRO
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Striven

4.8
#3 Alternative to SYSPRO
Comprehensive cloud-based management solution for businesses. Includes Accounting, CRM, Projects, HR, etc on any device.

NetSuite

4.1
#4 Alternative to SYSPRO
NetSuite provides organisations with an integrated system of cloud applications that helps them run their business....

Reviews

Overall rating

4.2 /5
(94)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
3.9/5
Customer Support
4.2/5

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Showing 5 reviews of 94
Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Perfect ERP system on a tight budget

Reviewed on 12/9/2018

Pros

Syspro is the perfect ERP for small organisations that simply do not need to scale-ability of much larger and better marketed ERP systems. The software, using its MS-SQL database will give you almost any report you require, otherwise you can extract the data you need, import it into your favourite spreadsheet program and compile those reports you need. Using SRS (Syspro Reporting Services) you can easily compile forms and reports and make them look how you want.

Cons

Without a good and easily accessible local resource/service agent, the customisation possibilities are terribly daunting.

John F. John F.
Overall rating
  • Industry: Food Production
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple to use and reliable ERP

Reviewed on 25/11/2019

Syspro was implemented to give us a solid, robust and scalable ERP solution that met the majority...

Syspro was implemented to give us a solid, robust and scalable ERP solution that met the majority of our needs. We needed a system that would meet our core needs but also allow us to create the functionality that didn't exist without significant reengineering costs. Syspro was able to do this for us. The Syspro teams, and the VARs, all have experienced business analysts, project managers, and devs. They will work alongside you to develop a solid strategy for success.

Pros

Right out of the box Syspro implements many best practise recommendations and for most businesses that's a great start. You can get up and running very quickly without having to customize Syspro. A key feature though is the extensibility of the software.

We all have that internal process that no one could call best practise. It's unique to us, it's ugly and painful but we just can't live without it. Fortunately, Syspro gives you a very robust business object framework to deal with these situations. You can easily create customized features and external applications using your own programming tools like Visual Studio but that integrate seamlessly with Syspro.

Business objects allow you to enforce strict data schemas so you can be confident that inbound data meets the Syspro standards - you only want good data going in! We have been able to develop numerous add ons and custom applications that add real value to our Syspro implementation.

Like any major ERP software, Syspro cannot be everything to everyone. While the core functionality is extensive and varied the ability to quickly build new features that tie directly into Syspro is a sure way to improve your ROI.

Cons

Patching is always a challenge. Syspro allows you to heavily customize the core product with custom scripts, screens and add ons. As a result, a solid testing strategy is needed to make sure that all customizations are properly tested in your dev environment before deploying to production.

Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though. Syspro doesn't publish hotfix availability for every known issue so be sure to ask your VAR when patching if there are any that are relevant to you.

Alternatives Considered

Sage 100cloud

Reasons for Switching to SYSPRO

Most ERP solutions provide a solid variety of core functionality. The reality as a user is that there are only so many ways you can do certain things such as Gl, Cashbook and invoicing. We looked at a number of products and the differentiator for us was Syspro's ease of use and the ability to build new functionality where it did not exist in the core feature set.
Anthony M. Anthony M.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Syspro is feature rich, complex and does not fit our industry or our company

Reviewed on 20/4/2018

It seems that there are basically two camps of Syspro users: those that love the ERP, and those...

It seems that there are basically two camps of Syspro users: those that love the ERP, and those that hate the ERP. That is evident in both the official and unofficial forums on the web. Overall, we can see the reporting advantages, but we are in the camp that Syspro is just not a good fit for us. We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either. We definitely have more cons than pros.

Pros

Our installation of Syspro uses SQL, which allows for a great amount of reporting options. The data can also be extracted to Excel or an Access database. You can also utilize SSRS to generate reports.

Cons

1. We are unable to receive inventory in a prior period. We are a repair service and subcontractor. We will order equipment and parts on the last day of the month. However, we will not receive invoices for those parts until the next month. If we roll our period forward, then we are unable to receive inventory in that prior month. As many of our customers have service budgets, often we have to bill items through a month end; billing in a different period can mess up our customer budgets. But if we are unable to receive inventory in our prior month, then we have to "hold" the month open. That throws off our AR. Although AR and Inventory can be closed separately, it will not work as no new Sales Orders can be open due to a period mismatch between Inventory and AR. That essentially means that we have to choose between Cash (AR Receipts) or Inventory being correct. The other will be off unless we juggle daily processes (like stop recording AR Cash Receipts in the ERP). This is a huge problem as often the prices on our inventory purchases can vary daily. As such, we often do not have an exact cost until our invoice is received from our vendor. As such, inventory is often required to be received in a prior period.

2. There are multiple ways in which to set permissions for users. We upgraded a few years ago from Syspro 6.1 to Syspro 7.0. Upon doing so, many users lost permissions. We have a service contract with Syspro (directly, not through a VAR), and they told us it should not have done that. They worked with us and could not find out why that occurred. After a few weeks, we ended up opening all permissions to everyone in order for people to perform their duties. Syspro never provided us with a resolution. This is not an optimal setup.

Unathi V. Unathi V.
Overall rating
  • Industry: Food Production
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

syspro

Reviewed on 23/9/2021

i use syspro for work related issues, this software is built to each and every Company's needs.

i use syspro for work related issues, this software is built to each and every Company's needs.

Pros

syspro is userfriendly, safe and reliable.

Cons

syspro is a perfect software and there is nothing i dislike about it.

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Syspro

Reviewed on 17/9/2018

Pros

I enjoy the overall ease of use that Syspro provides for importing customer's orders in to our system. We are able to quickly take a customer's purchase order and convert it to a streamlined format. Another useful feature of Syspro is being able to access our inventory at any given moment. Being able to have an up to date look at our inventory when dealing with clients is essential and Syspro makes this possible in an easy to understand format.

Cons

I'd like to see Syspro start to implement some automated features in their upcoming releases. A lot of steps have to be done manually in order to get results. Another improvement that would be greatly helpful is adjusting the overall discount for material when entering line items. This has to be done by each individual line when it would be a huge time saver to adjust the entire order at once.

Showing 5 reviews of 94 Read all reviews

SYSPRO FAQs

Below are some frequently asked questions for SYSPRO.

SYSPRO offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

SYSPRO pricing is based on customer requirements, the number of users and software deployment.

SYSPRO has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

SYSPRO supports the following languages:

Chinese, English, French, German, Spanish

SYSPRO supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SYSPRO integrates with the following applications:

Avalara, Configure One, Dovetail, Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Prophix, UniPoint Quality Management Software

SYSPRO offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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