PressWise

4.6 (51)
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Web-based print MIS and workflow automation system

About PressWise

PressWise is a web-based, all-in-one management information system (MIS) and workflow automation software designed for print businesses. The solution includes estimating tools, online storefronts, customizable catalogs & templates, job management, order processing, shipping and fulfillment, and more.

PressWise offers unlimited web-to-print storefronts for customers, which enable private, group, public, and anonymous shopping. Multiple product templates are supported, and documents can be personalized with real-time proofing. Online product catalogs let customers place orders 24/7 and customers can pay for multiple orders at once, either through credit card payments or purchase orders. One-time jobs can be estimated online and users can set up multi-level order approvals.

PressWise's print workflow automation tools convert quotes into electronic job tickets, allowing orders to flow through the system without data re-entry. Self-quoting, auto-batching and auto-impositioning reduce the need for manual interventions throughout the process, minimizing human effort. The production dashboard gives users an overview of all jobs, with detailed click-through charts to view production data for specific dates and times, and the ability to track outsourced work in real time. Users can also manage inventory, mail processing, shipping and order fulfillment.


Key benefits of PressWise

Eliminate costly touches from your workflow by automating repetitive processes.
SaaS pricing model means lower upfront costs and no long-term contracts.
Dashboards allow you to track the progress of all jobs through your shop in real time, online.
Includes unlimited web storefronts, or connect to most other third-party web-to-print storefronts.
Integrated shipping with FedEx, UPS, Endicia and Purolator.


Images

PressWise Software - PressWise workflow
PressWise Software - PressWise reports
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PressWise video
PressWise Software - PressWise workflow
PressWise Software - PressWise reports

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Reviews

Overall rating

4.6 /5
(51)
Value for Money
4.6/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.6/5

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Showing 5 reviews of 51
Matthew
Matthew
Overall rating
  • Industry: Printing
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

As moxy ox has grown, our scaling has been made easier with additional modules offered by...

Reviewed on 12/12/2017

1 Cost monitoring
2 Order tracking
3 Online customer ordering
4 Daily reporting
5 Sales tracking
6...

1 Cost monitoring
2 Order tracking
3 Online customer ordering
4 Daily reporting
5 Sales tracking
6 Inventory control
7 Shipping made easy
8 Auto batching
9 Client correspondence monitoring
10 Major time savings across entire team

Pros

The fact that PressWise is always moving forward, adding new features and listens to their customers' needs is what keeps me with them. Even when I'm being a pain in the butt customer, I know they would gladly hop on a call to help out or shoot a quick video to step me through a process I can't grasp.
My team contacts the PressWise team through the easy ticket system so that I don't have to answer everything for them.

Cons

Exporting accounting information has been our toughest challenge. Integrating it into the accounting software we were already using. We have created a work around, but still not ideal.

Brian
Overall rating
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Life Changing Upgrade for our center

Reviewed on 10/5/2022

Excellent - life changing really for our shop. Workflow significantly improved with print files...

Excellent - life changing really for our shop. Workflow significantly improved with print files going directly to press, ready and imposed. Has freed up our graphics team to do what they do best, and CSRs have more time to consult with customers versus just keying orders all day long. Support team has been amazing. Everyone is friendly and super responsive. They want to know about problems, issues, or wishes and resolve things quickly. I've never worked with a software company that continuously improves their product the way PressWise does.

Pros

The estimating system is solid and intuitive. "Favorites" make every day jobs easy to write up. The most impactful parts however, are the asset management, integration with our existing online ordering system, and built in shipping module. Reorders are a breeze. Print files go right to the press device without ever having to touch the prepress department. Online order integration easily saves the work of a full time CSR every day. Ticketless workflow in production has taken our efficiency to the next level.

Cons

Integration with Quickbooks was new way of doing business for us, but we have adapted. Initially we were missing some information in reports we were used to having on hand, but the PW team helped us develop reports to get us what we needed. Shipping module is really helpful but still waiting on the new version to allow for shipments with multiple boxes per location. This will be another big event for us when released.

Response from SmartSoft

What a wonderful review to read. I shared your post with our support and development teams, who were thrilled to hear your feedback on all their hard work.

Jeff
Overall rating
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Review of PressWise

Reviewed on 2/1/2024

We are 50/50. The QB integration is terrible. The ability to manage customer data and our team...

We are 50/50. The QB integration is terrible. The ability to manage customer data and our team across multiple locations is very easy.

Pros

Ability to manage multiple locations, teams, and customer files is very convenient. Our delivery team and customers love the electronic delivery signatures and tracking.

Cons

Lack of integration with Quickbooks. Full data and descriptions do not import into QB. You only receive a brief line item.

Orders are marked closed when data is sent to QB for accurate payment information and recording. The issue is that the order may still be in production and must be reopened. While this is a small step, it's doubling the manual actions needed to complete the order.

Implementation was very slow. Even though you can "test", the issues did not show themselves until we jumped into using the software.

Justin
Overall rating
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why we changed to PressWise

Reviewed on 4/11/2021

overall experience has been great. We procrastinated on our end and it was great having their team...

overall experience has been great. We procrastinated on our end and it was great having their team nudge us a long to get this software up and going.

Pros

Being on the cloud has been very useful to our sales and PressWise just fits our shop very well for digital and large format. If you are looking for a system and changing from an old software I would highly recommend PressWise simply how it easy it is to navigate through it coming from an old system.

Cons

Just like any new change it just took time getting use to. There are some items we liked a little better on our old software, but the pros defiantly out way the cons.

Alternatives Considered

PrintSmith Vision

Reasons for Choosing PressWise

It was only server base and didn't feel like it catered to large format or digital printing very well.

Reasons for Switching to PressWise

Simply the navigation was the main reason plus putting our clients to order online and have everything under one system was also a bonus for us.

Response from SmartSoft

Thanks for your kind words, Justin. It has been great to see your company's progress over the past 18 months. Send us an email with any of your 'wish it would do it this way' items and we'll definitely review them with the team!

santiago
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for Higher Education

Reviewed on 4/11/2021

Overall we love presswise. It allowed us to work with fewer staff members and helped make online...

Overall we love presswise. It allowed us to work with fewer staff members and helped make online ordering a breeze for clients.

Pros

We really enjoy being able to use the system to place our orders and to process the mail list. It allows for the shop to be able to easily and effectively work together.

Cons

Kitting in the storefront. We would also like certain requests to be taken with more attention. I understand there is a lot of different ways to use the system but we have to create workaround in order for it to work how we want.

Response from SmartSoft

Santiago, thank you for your kind words. It has been a pleasure to work with you and your talented team over the past couple of years. Looking forward to many more ahead.

Showing 5 reviews of 51 Read all reviews

PressWise FAQs

Below are some frequently asked questions for PressWise.

PressWise offers the following pricing plans:

  • Starting from: US$495.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Contact SmartSoft for pricing information.

PressWise has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

PressWise supports the following languages:

English

PressWise supports the following devices:

PressWise integrates with the following applications:

Direct Mail

PressWise offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for PressWise.