About ePS Pace

EFI Pace is a business management software that provides businesses in the printing industry with integrated solutions for job planning, estimation, task scheduling, data collection, accounting, and more. With EFI’s customer relationship management (CRM) solution, employees can capture and store customer information as well as track their activities.

Managers can utilize the built-in financial management system to handle accounts payable and receivable processes, process bills, and generate income statements. Using the EFI Pace shop floor data collection module, administrators can capture and review the production information in real-time to measure job costs. The application also allows users to create job estimates based on customer-provided information and add corresponding shipping details to completed jobs.

EFI Pace offers an API, which lets businesses integrate the system with various platforms such as Cross Media, MarketDirect, Metrix, PrintFlow, PrintStream, Fiery, Kodak Prinergy, Sage 200cloud, and more. Other features include workflow management, reporting, inventory management, custom templates, payroll accounting, and data import.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

ePS Pace Software - EFI Pace business Intelligence
ePS Pace Software - EFI Pace data collection task List
ePS Pace Software - EFI Pace estimate price summary
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ePS Pace Software - EFI Pace business Intelligence
ePS Pace Software - EFI Pace data collection task List
ePS Pace Software - EFI Pace estimate price summary

Features

Total features of ePS Pace: 26

  • API
  • Activity Dashboard
  • Billing & Invoicing
  • CRM
  • Configurable Workflow
  • Cost Estimating
  • Customisable Reports
  • Data Extraction
  • Data Import/Export
  • Discount Management
  • Estimating
  • Financial Management
  • Inventory Management
  • Job Scheduling
  • Marketing Automation
  • Multiple Version Calculations
  • Order Management
  • Performance Metrics
  • Print Management
  • Production Options Evaluation
  • Purchasing & Receiving
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Task Scheduling
  • Workflow Management

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Reviews

Overall rating

3.6 /5
(78)
Value for Money
3.2/5
Features
3.5/5
Ease of Use
3.2/5
Customer Support
3.5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 78
Lynn
Overall rating
  • Industry: Printing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Suite products not equal, making in-house support challenging

Reviewed on 16/9/2020

Overall, although much has been done to integrate Pace with Process Shipper and Printstream...

Overall, although much has been done to integrate Pace with Process Shipper and Printstream (products we use every day), there are still software issues, especially with Printstream and Process Shipper. I appreciate the products in the suite and the effort that is being made to enhance the integration within the suite, and I feel EFI is on the right track and committed to making the suite better and stronger.

Pros

Pace's user interface and overall navigation is intuitive. We especially appreciate the file structure. It allows us to import, export and enhance system data easily using PaceStation query and the Universal Importer. Pace customer support is another strength.

Cons

It was more difficult and time-consuming to implement than we expected. Training could have been better. We were spoiled by Pace. It would be wonderful if all the products in the suite (especially Process Shipper and Printstream) could be supported the same way as Pace. With Printstream especially, obtaining support takes longer and often techs need to access files and tables we can't even view, to change a variable or status.

Alex
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

EFI Pace - Good results in first 2 years

Reviewed on 2/12/2021

Pros

The flexibility of the software to achieve whatever goals we have in mind. The ePacestation module, Questionnaires (with Item Templates), and the API module have been very key for us and returned lots of value.

Cons

Historically, when some core functionality has been identified as having an issue or a bug, there have been delays in getting stuff functioning correctly. Most notably, we've had trouble getting consistent/accurate results from Metrix and from the CRM Outlook plug-in.

Jeremy
Overall rating
  • Industry: Plastics
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

In need of improvement

Reviewed on 16/9/2020

Overall I don't think this system is at its peak. There are some fundamental issues that need to be...

Overall I don't think this system is at its peak. There are some fundamental issues that need to be worked out before release of a version and more time should be spent making sure the initial release of the latest version is fully stable and working in a real world environment before being sent out to all. On a personal note all of these trials and errors have been a great learning experience for me which although frustrating has definitely added to my personal growth.

Pros

There is a lot of flexibility in your capacity to read from the database. The database structure is pretty clearly laid out and accommodates the needs for customization well. The paid customization options have allowed our company to build in the features that were most important to us while adding features that made many users jobs much easier.

Cons

The constant battles to resolve small issues have been very frustrating. The bigger battles to resolve accounting and inventory problems has been very frustrating as well. We also are a Printflow user and have found the integration was not well executed and left us regretting our decision to use the two programs in tandem. Support although many times very helpful can also be very unhelpful especially when the only thing they can say is that maybe some day the development team will get to fixing our problem.

Jacques
Overall rating
  • Industry: Printing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My Pace Review

Reviewed on 16/9/2020

Overall experience is a 7 due to lack of help from service

Overall experience is a 7 due to lack of help from service

Pros

I like all the features that Pace has to offer. The ability to write xpath's and event handlers has been very beneficial to the company and production.

Cons

Lack of adequate white papers or examples on the items mentioned above, xpath's and event handlers. The amount of time spent on producing these is cumbersome in some instances. Also the fact that we pay for service but service does not include help, it only looks at broken items. I have installed several MIS packages over the years and this is the only one that I know that does not include help in its service plan.

Robert
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Pace with additional modules

Reviewed on 16/9/2020

Overall we are very excited about the opportunities the additional modules will provide us to...

Overall we are very excited about the opportunities the additional modules will provide us to streamline and smooth out our workflow.

Pros

The software has a ton of functionality built into it. I like that it is all self contained within the Pace Suite of software.

Cons

Parts of it take alot of time to navigate. There are multiple clicks through several pages that are required to input and/or access information. It could be more streamlined.

Showing 5 reviews of 78 Read all reviews

ePS Pace FAQs

Below are some frequently asked questions for ePS Pace.

ePS Pace offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Please contact Electronics For Imaging directly for pricing information.

ePS Pace has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

ePS Pace supports the following languages:

English

ePS Pace supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations ePS Pace has

ePS Pace offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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