---
description: Learn how Zero Incident Framework can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zero Incident Framework Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Application Performance Management Software](/directory/270/application-monitoring-performance/software) > [Zero Incident Framework](/software/1992403/zero-incident-framework)

# Zero Incident Framework

Canonical: https://www.getapp.ie/software/1992403/zero-incident-framework

> Zero Incident Framework is an AI-enabled platform that assists businesses with proactive detection and remediation of IT incidents. Features include auto-discovery, real-time topology mapping, chatbots, workflow automation, root cause analysis, and capacity orchestration.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: GAVS Technologies
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$5.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Zero Incident Framework offers a 45 days free trial of ZIF-Business Xpress, after which the software is available for $5 per month per user.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica and 79 more

## Features

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Baseline Manager
- Chatbot
- Corrective and Preventive Actions (CAPA)
- Data Visualisation
- Diagnostic Tools
- Incident Management
- Incident Reporting
- Issue Management
- Issue Tracking
- Machine Learning
- Mobile App
- Monitoring
- Natural Language Processing
- Performance Metrics
- Predictive Analytics
- Prioritisation

## Integrations (17 total)

- Apica
- AppDynamics
- Cherwell Service Management
- Citrix ADC
- Connect
- Dynatrace
- ManageEngine ServiceDesk Plus
- Microsoft Azure
- Microsoft Outlook
- Netapp Oncommand Insight
- New Relic
- OTRS
- ServiceNow
- SolarWinds Service Desk
- SysAid

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Application Performance Management Software](https://www.getapp.ie/directory/270/application-monitoring-performance/software)

## Related Categories

- [Application Performance Management Software](https://www.getapp.ie/directory/270/application-monitoring-performance/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.ie/directory/1397/artificial-intelligence/software)
- [Incident Management Software](https://www.getapp.ie/directory/1415/incident-management/software)

## Alternatives

1. [New Relic](https://www.getapp.ie/software/20443/new-relic) — 4.5/5 (195 reviews)
2. [VideoExpress](https://www.getapp.ie/software/2079121/videoexpress) — 4.7/5 (6123 reviews)
3. [Anyword](https://www.getapp.ie/software/2057947/anyword) — 4.8/5 (391 reviews)
4. [Datadog](https://www.getapp.ie/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
5. [Teramind](https://www.getapp.ie/software/105327/teramind) — 4.7/5 (92 reviews)

## Reviews

### "Amazing incident resolving product" — 5.0/5

> **Verified Reviewer** | *22 May 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It justifies the price they quote, an effective management system for resolving incident.&#10;Time saver, easy to work with and great customer support team.&#10;Go for it without second thought.
> 
> **Cons**: Cannot make out any cons, it has worked super fine for me till now without any issues.
> 
> This is a go-to product, best in market for the price range it offers.

## Links

- [View on GetApp](https://www.getapp.ie/software/1992403/zero-incident-framework)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/1992403/zero-incident-framework> |
| de-AT | <https://www.getapp.at/software/1992403/zero-incident-framework> |
| en | <https://www.getapp.com/emerging-technology-software/a/zero-incident-framework/> |
| en-AE | <https://www.getapp.ae/software/1992403/zero-incident-framework> |
| en-AU | <https://www.getapp.com.au/software/1992403/zero-incident-framework> |
| en-CA | <https://www.getapp.ca/software/1992403/zero-incident-framework> |
| en-GB | <https://www.getapp.co.uk/software/1992403/zero-incident-framework> |
| en-IE | <https://www.getapp.ie/software/1992403/zero-incident-framework> |
| en-NZ | <https://www.getapp.co.nz/software/1992403/zero-incident-framework> |
| en-SG | <https://www.getapp.sg/software/1992403/zero-incident-framework> |
| en-ZA | <https://www.getapp.za.com/software/1992403/zero-incident-framework> |
| es | <https://www.getapp.es/software/1992403/zero-incident-framework> |
| es-CL | <https://www.getapp.cl/software/1992403/zero-incident-framework> |
| es-CO | <https://www.getapp.com.co/software/1992403/zero-incident-framework> |
| es-MX | <https://www.getapp.com.mx/software/1992403/zero-incident-framework> |
| fr | <https://www.getapp.fr/software/1992403/zero-incident-framework> |
| fr-BE | <https://fr.getapp.be/software/1992403/zero-incident-framework> |
| fr-CA | <https://fr.getapp.ca/software/1992403/zero-incident-framework> |
| nl | <https://www.getapp.nl/software/1992403/zero-incident-framework> |
| nl-BE | <https://www.getapp.be/software/1992403/zero-incident-framework> |
| pt | <https://www.getapp.com.br/software/1992403/zero-incident-framework> |
| pt-PT | <https://www.getapp.pt/software/1992403/zero-incident-framework> |

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