Square Virtual Terminal
Square Virtual Terminal
About Square Virtual Terminal
Square Virtual Terminal is a cloud-based software that helps businesses process and accept payments from multiple payment methods including cash, checks, gift cards and more. Managers can charge payments to customers' credit or debit cards and maintain a record of all payments in the database for future reference.
Square Virtual Terminal provides a dashboard, which enables supervisors to gain an overview of payment types, trending items, received feedback, and offered gift cards. Administrators can download and analyze records using Microsoft Excel or Google Sheets and export transaction data to various third-party accounting applications including QuickBooks. It also lets users synchronize information with other in-house Square products, such as Square Point of Sale, Square Invoices, and more.
Square Virtual Terminal enables businesses to secure confidential data, preventing unauthorized data exploitation. Managers can also store customer information in a centralized repository and utilize various business intelligence (BI) tools to generate sales reports.
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- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square Virtual Terminal
Reviewed on 15/7/2021
I can create an invoice for a job, and take payment right there!! Comes in handy on the mobile app!
I can create an invoice for a job, and take payment right there!! Comes in handy on the mobile app!
Pros
I can run a customers credit card via mobile app or online in a web browser! Just pull up an invoice and slect payment method!! EASY!!
Cons
Nothing... I've been using it for years, and with each new feature they add it does more and more for you!!
Alternatives Considered
PayPalReasons for Switching to Square Virtual Terminal
It was cheaper for transactions, and it allows you to be very mobile!!- Industry: Food & Beverages
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The BEST
Reviewed on 13/1/2023
Wonderful experience! I live this thing. I use it all the time and it’s the only thing I’ve ever...
Wonderful experience! I live this thing. I use it all the time and it’s the only thing I’ve ever used for my business. I’ve worked in the food industry for years before starting my own business and square is my favorite payment processing and terminal
Pros
The ease of use. I can be at home, at a market, at the studio and I can make seamless transactions anywhere with my cake business
Cons
No cons for the terminal itself. It’s not super expensive, but even if you’re just starting out they offer it on payment plans
Alternatives Considered
Toast POSReasons for Choosing Square Virtual Terminal
Wanted something that would make taking payments quick easy and convenient for me and my customersReasons for Switching to Square Virtual Terminal
I love the look of it and all of the features- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Square for us is a dare
Reviewed on 8/8/2020
I have had a neutral experience with square, i had many problems that didn't meet our bussiness...
I have had a neutral experience with square, i had many problems that didn't meet our bussiness needs but they fixed everything and i returned everything and switched to paypal so i cant really complain to much
Pros
I liked their software easy to use and setup pos system and easy to program inventory and design
Cons
The hidden fees, expensive hardware, and non support for e-commerce solutions for online retail and non square customers. You must buy their expensive hardware and software monthly fees and maintenance fees and high transaction fees vs a standalone like paypal with no fees and all customers welcome
Alternatives Considered
PayPal ZettleReasons for Switching to Square Virtual Terminal
I didn't choose square over paypal i choose paypal and switched from square to paypal and paypal here and couldn't be any happier- Industry: Retail
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great product, but needs work
Reviewed on 13/4/2022
I really like the product, ease of use, and portability, however, the connection issues are really...
I really like the product, ease of use, and portability, however, the connection issues are really a deterrent. Regarding online payments, I think the product is great for an e-commerce store. However, when you're at an event, whether it's on secured wi-fi or mobile data, the connection is really flakey.
Pros
The product is very easy to use and the interface is user-friendly. Square makes it very easy to accept payments in multiple formats including the chip-reader, swipe attachment, and the terminal.
Cons
I am constantly having issues with the connection and the card reader not working. I know Square has an option to accept payments when offline, but I don't have confidence in accepting high-dollar payments with this feature. I've been to several events where multiple vendors around me are also facing the same issue.
Alternatives Considered
PayPalReasons for Choosing Square Virtual Terminal
I originally used PaySwipe until I became aware of Square. Square seemed to be more modern and it was becoming more commonly used amongst business owners. I wanted to use a product that had brand recognition, so I made the switch.Reasons for Switching to Square Virtual Terminal
Square was being more commonly used amongst vendors and I didn't want to make a jump to PayPal. Even though PayPal is a trusted brand, Square felt more modern and since many small business owners were using it, I decided to go with Square as well. I feel that Square represents small business owners better than PayPal.- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and set up!
Reviewed on 13/8/2021
My overall experience has been great. I've only needed their customer service help once and they...
My overall experience has been great. I've only needed their customer service help once and they were awesome.
Pros
It's super convenient. I have clients all over the place and I go to them to create their fantastical portraits. I can take my virtual terminal anywhere and it works!
Cons
I haven't really found anything I don't like about this software. It does just what I need it to do and it works every time.
Square Virtual Terminal FAQs
Below are some frequently asked questions for Square Virtual Terminal.Q. What type of pricing plans does Square Virtual Terminal offer?
Square Virtual Terminal offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Not Available
Square Virtual Terminal charges a processing fee of 3.5% + 15¢ per transaction for typed-in payments & 2.6% + 10¢ per transaction for swiped payments.
Q. Who are the typical users of Square Virtual Terminal?
Square Virtual Terminal has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Square Virtual Terminal support?
Square Virtual Terminal supports the following languages:
English, French, Japanese, Spanish
Q. Does Square Virtual Terminal support mobile devices?
Square Virtual Terminal supports the following devices:
Q. What other apps does Square Virtual Terminal integrate with?
Square Virtual Terminal integrates with the following applications:
Google Sheets, Microsoft Excel, QuickBooks Money, Square Invoices, Square Point of Sale
Q. What level of support does Square Virtual Terminal offer?
Square Virtual Terminal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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