PayPal Zettle

Mobile point of sale software to process online payments

About PayPal Zettle

The PayPal Here app is a mobile point of sale (POS) software designed to help businesses securely process debit or credit card payments, generate invoices, and record cash or check transactions. The application enables retailers and manufacturers to create and organize product lists and add details including photos and descriptions.

Administrators can use the application to track sales, automatically calculate taxes as per the local rates, and generate sales reports in real-time. PayPal Here allows organizations to generate invoices with business logos, contact information, and custom fields and share them with customers via email. It also lets employees add, edit, or remove inventory items, include tips or gratuity in financial transactions, and provide discounts during the checkout processes.

PayPal Here facilitates integration with various accounting and point of sale (POS) solutions, enabling businesses to synchronize data transfer across systems. Other features include billing, reporting, automated reminders, permission management, customizable templates, PCI compliance review, user controls, and more.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 242 others

Supported Languages

Afrikaans, Albanian, Amharic, Arabic, Assamese and 99 others

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

PayPal Zettle Software - PayPal Here items list
PayPal Zettle Software - PayPal Here sales activity
PayPal Zettle Software - PayPal Here edit employee details
View 4 more
PayPal Zettle video
PayPal Zettle Software - PayPal Here items list
PayPal Zettle Software - PayPal Here sales activity
PayPal Zettle Software - PayPal Here edit employee details

Features

Total features of PayPal Zettle: 39

  • API
  • Billing & Invoicing
  • Compliance Management
  • Contactless NFC
  • Credit Card Processing
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • For Restaurants
  • For Retail
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Mobile Card Reader
  • Multi-Location
  • Order Management
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • eCommerce Management

Alternatives

Lightspeed Retail

4.2
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Shopify Plus

4.8
#2 Alternative to PayPal Zettle
Shopify Plus is a multi-channel enterprise eCommerce platform for high growth and high volume merchants earning $1M or...

Zello

4.6
#3 Alternative to PayPal Zettle
Zello is an integrated transportation dispatch solution that helps businesses in hospitality, manufacturing, constructio...

Square Virtual Terminal

4.6
#4 Alternative to PayPal Zettle
Square Virtual Terminal is a cloud-based software that helps businesses process and accept payments from multiple...

Reviews

Overall rating

4.6 /5
(2,035)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.3/5

Already have PayPal Zettle?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,035
Lorena
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My best friend since I've been freelancing

Reviewed on 6/7/2018

Currently, almost all my payments for freelance work come through this medium, so without Paypal, I...

Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically.

Pros

Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business.
And, of course, the fact that it is one of the most widely used online payment methods.

Cons

The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time.
The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms.

Tama
Overall rating
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for small to medium businesses

Reviewed on 30/6/2021

We are an animal rescue, and we hold adoption events both at our rescue and in other places...

We are an animal rescue, and we hold adoption events both at our rescue and in other places (parking lots, pet stores, etc.). The biggest benefit of PayPal Here is the mobility - we can take payments anywhere, and can have multiple volunteers set up with the mobile app to do so. It's reasonably easy for new users to figure out, and also easy to correct mistakes that occur - refunding an incorrect amount is a simple two-click process, and it goes through quickly for the customer. Payments go through quickly, as do transfers to our business checking account.

For me as the treasurer, the fact that the PayPal Here transactions go into our "standard" PayPal account is great. I can use the reports as generated by PayPal or download transactions to Excel or into QuickBooks to merge them into the overall reporting for the board. They're clearly marked so I know which are from PayPal Here vs. the donation button on our website so that I can correctly categorize the income quickly.

Pros

The best thing about PayPal Here is that it is 100% portable. We can process donations or adoption fees from our rescue, a pet store, a street fair - as long as we have a bar or two of signal, we can accept any major credit card. It also has a QR code option, so if the customer has the PayPal app or would prefer a 100% touchless transaction, we can generate that code and they can pay from their own phones rather than having to physically hand over a card. The readers are small and easy to tuck into a pocket, and have proven remarkably sturdy in spite of some pretty rough handling. (Literally had a puppy chew on one, and it still worked just fine afterward!) (Welcome to life in a rescue, y'all, puppy is gonna chew ANYTHING that falls out of a pocket into their enclosure...)

Cons

The card readers can be a bit fiddly, especially for folks with older model phones. The newer Bluetooth readers in particular are unusable by several of our authorized users who stubbornly cling to their ancient Androids (not PayPal's fault). To be fair this can easily be overcome by manually entering the card number, but the fees are considerably higher than when we are able to swipe the card or insert the chip into the reader.

Alternatives Considered

Square Payments

Reasons for Switching to PayPal Zettle

The fees were more reasonable for us as a nonprofit, and the seamless integration with our existing PayPal account was a big plus for us. It was also a more familiar interface for our users, and at the time had better options for setting up individual user access so that we could have some people who could only take payments, others who can process both payments and refunds, and admins who can see full balances, make transfers, etc.
Aaron
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Went from great to just okay

Reviewed on 25/3/2019

I used to love this app, and use it on a weekly basis for my business, but after a few updates it...

I used to love this app, and use it on a weekly basis for my business, but after a few updates it has just gone down hill. It started with just not working on my personal phone, then it stopped functioning on my computer and on my wife's phone. We uninstalled and updated on all devices, but it would no longer allow us to complete a purchase by typing the card numbers in, in fact it wouldn't even let us get to the screen to try and place the charge. This really has inconvenienced us as a business, as many of my clients are using church credit cards with no personal names on the cards, while they always had issues making payments via the paypal site because of this, they had always been able to make their payment by giving me the payment info over the phone. I have since had to have those clients send personal checks which is okay, but I am waiting for payments 1-2 weeks, whereas before I was paid instantly.

Pros

I liked the functionality of it in that it was easy to take payments where ever you are. It was simple to use, easy to understand, and great for being able to instantly send receipts to clients.

Cons

I dislike the fact that the fee is higher if you are not swiping the card, because in my business I have clients all over the world and very few that are local that could actually just swipe the card.

Martinus Ignorence
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Use PayPal Zettle to settle payments

Reviewed on 28/12/2022

The card handling charges are extremely low and the cash is in my record rapidly, even at end of...

The card handling charges are extremely low and the cash is in my record rapidly, even at end of the week! I can either keep the assets in my PayPal record and access them with my PayPal Zettle business charge, or I can move them to my back (or a blend of these). The assets are consistently in my bank the next work day. Likewise, it was quite possibly the most affordable arrangement out there to the extent that the equipment goes.

Pros

Acknowledges both chip and swipe capabilities with most perusers.Exchanges are made immediately, you simply need to pass the NFC chip inside the PayPal Zettle framework, and in a moment the exchange will be done and it will be displayed throughout the entire existence of the PayPal account enrolled in the POS.

Cons

Missing some functionalities: It doesn't function admirably when the phone signal is low, as in a huge metal structure. We truly battle with slow stacking or exchanges declining to go through.

Obrian
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PayPal zettle I love it

Reviewed on 9/1/2022

My over experience with PayPal zettle is great it is simple one of the best out there which is...

My over experience with PayPal zettle is great it is simple one of the best out there which is great PayPal is always innovative I love it

Pros

What I love about mostly about PayPal zettle is that to me the revolutionized the point of sale business which I know others giant company are big man, I’m not new to using PayPal services over the many years I’ve been a PayPal user but what PayPal did with zettle is next level where I don’t necessarily have to have excellent internet connections to take payments I can do over simple mobile internet and the transactions are always a success, PayPal put in a lot of work into it and I love it…

Cons

What I don’t like with it which could be just a software issue is that something it just disconnect from my phone off its own which is a bit annoying but it takes seconds to reconnect so it can work around probably a software update can if it and sometimes the card payment fails like 1 or 2 but it never goes over the third retry so I think those can be fix with an update they are minor but if it happens in a rush it can be a big deal but some problems

Showing 5 reviews of 2,035 Read all reviews

PayPal Zettle FAQs

Below are some frequently asked questions for PayPal Zettle.

PayPal Zettle offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Please contact PayPal directly for pricing information.

PayPal Zettle has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

PayPal Zettle supports the following languages:

Afrikaans, Albanian, Amharic, Arabic, Assamese, Azerbaijani, Bangla, Bashkir, Basque, Belarusian, Bosnian, Brazilian Portuguese, Bulgarian, Burmese, Catalan, Cebuano, Chinese, Chuvash, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, European Portuguese, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Iloko, Indonesian, Iran, Irish, Italian, Japanese, Javanese, Kazakh, Khmer, Korean, Kyrgyz, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Newari, Norwegian, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Sanskrit, Scottish Gaelic, Serbian, Serbian, Sindhi, Sinhala, Slovak, Slovenian, Somali, Spanish, Sundanese, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tongan, Traditional Chinese, Turkish, Turkmen, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, quz

PayPal Zettle supports the following devices:

Android (Mobile), iPhone (Mobile)

PayPal Zettle integrates with the following applications:

BigCommerce, PayPal, PayPal Commerce Platform, PayPal Invoicing, Quickbooks Online, SalesVu, WooCommerce

PayPal Zettle offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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