About Boulevard

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Boulevard allows front desk administrators to handle walk-ins and capture customers' contact information via the iPad application and send alerts with arrival time to the assigned service professional. It offers a host of features such as credit and debit card processing, waitlists, appointment confirmation notifications, group booking, tagging, refunds management, barcode scanning, timeclock, and more. Salons can also create, launch, and run marketing campaigns to promote products, categorize clients, and request ratings and feedback.

Boulevard lets managers generate, export, and share reports to gain insights into business performance, client retention, gross sales, tips, utilization of resources, and other metrics. It also supports integration with various third-party client relationship management (CRM) and enterprise resource planning (ERP) systems via API.

Key benefits of Boulevard

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Devices

Business size

S M L

Images

Boulevard managing appointments
Boulevard booking confirmation
Boulevard booking view
Boulevard client profile
Boulevard front desk portal
View 6 more
Boulevard video
Boulevard screenshot: Boulevard managing appointments Boulevard screenshot: Boulevard booking confirmation Boulevard screenshot: Boulevard booking view Boulevard screenshot: Boulevard client profile Boulevard screenshot: Boulevard front desk portal

Features

Total features of Boulevard: 66

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Accounts
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customisable Branding
  • Customisable Reports
  • Digital Signature
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Facility Scheduling
  • Feedback Management
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Ratings / Reviews
  • Real Time Notifications
  • Real-time Scheduling
  • Receipt Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Scheduling
  • Retail POS
  • Returns Management
  • Room Booking
  • Scheduling
  • Self Service Portal
  • Tagging
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • eCommerce Management

Alternatives

Vagaro

4.7
#1 Alternative to Boulevard
Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

WellnessLiving

4.4
#2 Alternative to Boulevard
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

MyTime

4.7
#3 Alternative to Boulevard
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location...

FlexBooker

4.9
#4 Alternative to Boulevard
The Beautifully Simple, Fast, and Powerful way to Accept Online Bookings, right from your own website. Also includes...

Reviews

Overall rating

4.6 /5
(135)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support
4.7/5

Already have Boulevard?

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Showing 5 reviews of 135
Chris A.
Overall rating
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Top-tier salon management solution that continues to improve

Reviewed on 12/11/2020

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running...

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!

Pros

Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.

Cons

Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best POS Software!

Reviewed on 19/11/2020

Overall the experience has been outstanding. The team is always attentive & responsive. They come...

Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!

Pros

Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I

Cons

Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s).

Tom F.
Overall rating
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Payment and sales reporting does not meet expectations

Reviewed on 5/1/2021

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions...

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions get added to future development.

Pros

Online booking and scheduling appointments

Cons

The reporting doesn’t make much sense for the service providers that switched from other payment platforms like square.

Margie T.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love BOULEVARD!

Reviewed on 24/12/2020

Pros

I love that it is so easy to look up information and also add and customize for our business. Tech support is always there to help and notify's us if there is any changes due to holidays ahead of time!

Cons

I wish that I could customize the differences while making the schedule, i.e every other monday instead of first and third, etc.

Alicia M.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Boulevard is Awesome

Reviewed on 19/12/2020

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I...

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I switched sooner!

Pros

Is it so easy to check clients out! It is so easy for people to schedule online. We switched from Mindbody, and for our massage therapy studio, it is so much more intuitive and easy to take payments without mistakes. Scheduling calendar is easy to use. The Messaging system is so amazing. We text our clients all of the time now and all conversations show under their profile! Online booking is super easy for Clients and guarantees Credit Cards captured to prevent no shows. One of the biggest things I love is customer support. I have a dedicated partner manager, [SENSITIVE CONTENT HIDDEN] that I can contact. She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot. I love that you can book an appt while staying on our website, and the page never has to refresh for online booking and each step of the payment window.

Cons

Not being able to purchase services online or in the app, the app needs more functionality for sure. They have a bunch of new features they are working on that will be rolled out soon, however. They also need better payroll reporting features for paying other than commission. They are also bringing out better online booking smart booking to limit gaps, so that is something I am excited to use in January.

Showing 5 reviews of 135 Read all reviews

Boulevard FAQs

Below are some frequently asked questions for Boulevard.

Boulevard offers the following pricing plans:

  • Starting from: US$175.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Boulevard is available across three pricing models, details of which are outlined below: Essentials - $175/month Premier - $325/month Enterprise - Contact Boulevard for pricing details.

We do not have any information about Boulevard features

Boulevard has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

We do not have any information about what languages Boulevard supports

Boulevard supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Boulevard integrates with the following applications:

Mailchimp

Boulevard offers the following support options:

Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat

Related categories

See all software categories found for Boulevard.