About Boulevard

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Boulevard allows front desk administrators to handle walk-ins and capture customers' contact information via the iPad application and send alerts with arrival time to the assigned service professional. It offers a host of features such as credit and debit card processing, waitlists, appointment confirmation notifications, group booking, tagging, refunds management, barcode scanning, timeclock, and more. Salons can also create, launch, and run marketing campaigns to promote products, categorize clients, and request ratings and feedback.

Boulevard lets managers generate, export, and share reports to gain insights into business performance, client retention, gross sales, tips, utilization of resources, and other metrics. It also supports integration with various third-party client relationship management (CRM) and enterprise resource planning (ERP) systems via API.

Pricing starting from:

US$175.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Boulevard

Key benefits of Boulevard

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

US$175.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Boulevard

Images

Boulevard Software - Boulevard managing appointments
Boulevard Software - Boulevard booking confirmation
Boulevard Software - Boulevard booking view
Boulevard Software - Boulevard client profile
Boulevard Software - Boulevard front desk portal
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Boulevard video
Boulevard Software - Boulevard managing appointments
Boulevard Software - Boulevard booking confirmation
Boulevard Software - Boulevard booking view
Boulevard Software - Boulevard client profile
Boulevard Software - Boulevard front desk portal

Features

Total features of Boulevard: 80

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Surveys
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Facility Scheduling
  • Feedback Management
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Purchase Order Management
  • Real Time Notifications
  • Real-time Scheduling
  • Receipt Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Self Service Portal
  • Stock Management
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • Transaction Management
  • eCommerce Management

Alternatives

Booker

4.1
#1 Alternative to Boulevard
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon...

DaySmart Salon

4.3
#2 Alternative to Boulevard
Robust cloud solutions powers beauty businesses with online booking, text notifications, commissions, reports,...

BEWE

4.6
#3 Alternative to Boulevard
Bewe is complete business management software for entrepreneurs and business owners in the wellness, beauty and health...

Acuity Scheduling

4.8
#4 Alternative to Boulevard
Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or...

Reviews

Overall rating

4.5 /5
(222)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.6/5

Already have Boulevard?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 222
Chris
Overall rating
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Top-tier salon management solution that continues to improve

Reviewed on 12/11/2020

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running...

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!

Pros

Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.

Cons

Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best POS Software!

Reviewed on 19/11/2020

Overall the experience has been outstanding. The team is always attentive & responsive. They come...

Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!

Pros

Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I

Cons

Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s).

Alternatives Considered

Timely, ZENOTI, Phorest and Rosy

Reasons for Choosing Boulevard

Shortcuts was outdated, slow & problematic. On Saturdays (the busiest day of the week), the server computer that would host all data, could potentially go down. You would then be stuck performing offline transactions & having to complete transactions twice!

Switched From

Shortcuts
Marchelle
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Boulevard

Reviewed on 27/9/2021

It’s a new software so it’s expected but I think a lot of things could of been better over the...

It’s a new software so it’s expected but I think a lot of things could of been better over the years. Lots of new updates to keep current and trendy but with that comes a roller coaster of trial and error. With that being said old tech should be easy but isn’t.

Pros

Seamless booking appointments online for clients and in person.

Cons

Glitches … a new one every week! As a business owner you don’t have the time to make customer support tickets and figure out how to do workarounds more often than not. But I guess that’s how it is with these softwares.

Alternatives Considered

Meevo

Reasons for Choosing Boulevard

Securing credit card info for internal and external wasn’t easy and lack of promises kept.

Switched From

Booker

Reasons for Switching to Boulevard

They claimed they had an easy on boarding with Booker clients and offered incentives to do that.
Rachel
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So happy with Boulevard!

Reviewed on 22/9/2021

It has been exceptional because of the excellent service. Couldn't be happier.

It has been exceptional because of the excellent service. Couldn't be happier.

Pros

I LOVE the customer service. Your team is so accessible and on top of things anytime I've had a concern. Thank you so much. I know I'm one of the first users - I am so grateful you let me stay on.

As a close second, I like the look of the design and the way it integrates with my existing site. The style and functionality together are unlike anything I've seen. It gives my booking interface a sophisticated look that aligns with my brand.

I have nothing but positive things to say about you all!

Cons

There are times when the software doesn't sync well with my google calendar. In particular, my google cal events don't show on the Boulevard calendar. There were a few occasions where I was double-booked. But I have been double-checking those on a regular basis to avoid that from happening again.

Alternatives Considered

Calendly, Acuity Scheduling and Mindbody

Reasons for Choosing Boulevard

One of the Boulevard employees is a friend of mine. It was word of mouth.

Switched From

Acuity Scheduling

Reasons for Switching to Boulevard

The personal connections, the customer service, and the overall look/style of the site. It is better than anything out there I've seen.
Kim
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Boulevard: bang for your buck that keeps on growing

Reviewed on 21/9/2021

Boulevard has been overall incredibly beneficial to our business. It’s combined more than one...

Boulevard has been overall incredibly beneficial to our business. It’s combined more than one program that we were using before for less than the cost, and gave us many new added features.

Pros

Coming from using a combination of Rosy for salon scheduling and booking, Zingle for text messaging, and a third party payment processor, finding boulevard and finding out that all of these features were built in was a no brained. The system is colorful and aesthetically pleasing, the the customer support team is usually quick to answer and assist any comments, questions, or concerns. The dev team regularly adds new, requested features. The mobile app has been great for our staff to keep track of their days and know when their clients have arrived or booked keeps them on track.

Cons

Some features that we are waiting on for boulevard to implement feel like they should’ve been included with the base software, such as letting staff see their tips on the mobile app. Sometimes customer support just doesn’t get the problem you are having, and it feels like you’re explaining it over and over. The software has yet to be down, but sometimes the POS has moments of glitchy-ness. Inventory control could use a little clarification and could be streamlined.

Alternatives Considered

Vagaro and Phorest

Reasons for Choosing Boulevard

It was a cheaper option to switch to boulevard, and it allowed us to use the same phone number we had for our landline for our text number as opposed to a different number via zingle. Rosy was also outdated and customer support was severely lacking.

Switched From

Zingle and Rosy

Reasons for Switching to Boulevard

Boulevard’s demo sealed the deal. It checked all the boxes.
Showing 5 reviews of 222 Read all reviews

Boulevard FAQs

Below are some frequently asked questions for Boulevard.

Boulevard offers the following pricing plans:

  • Starting from: US$175.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Boulevard is available across three pricing models, details of which are outlined below: Essentials - $175/month Premier - $225/month Enterprise - Contact Boulevard for pricing details.

Boulevard has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Boulevard supports the following languages:

English

Boulevard supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Boulevard integrates with the following applications:

Google Calendar, Mailchimp, NetSuite, Okta, TrueLark, Vish, Zapier

Boulevard offers the following support options:

Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat

Related categories

See all software categories found for Boulevard.