Heartland Payments+
About Heartland Payments+
Heartland Payment Processing is a cloud-based software that helps businesses in hospitality, medical, government, and other sectors accept payments via credit or debit and EMV chip cards. The solution lets managers collect payments at the counter, kiosks, or from the customer's home.
The mobile pay module includes a fast checkout feature that allows administrators to encrypt card data, process online transactions, generate invoices, and view charged payment processing fees. Professionals can also utilize Heartland Payment Processing to collect payments via digital wallets including Apple Pay, Samsung Pay, and Google Pay on any device, such as mobile phone, laptop, POS system, tablet, and more.
Heartland Payment Processing lets businesses accept, activate, and redeem gift card payments as well as bills incurred from any virtual terminal. Teams can also utilize the platform to pay via interactive voice recognition (IVR) system and accept deposits directly from customers’ bank accounts via automated clearing house (ACH).
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Reviews
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- Industry: Museums & Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Accepting payments has never been this simple, secure and efficient. Thumbs up Heartland...
Reviewed on 1/8/2024
Heartland Payments+ has helped us simplify how visitors makes payments when they visit our museum...
Heartland Payments+ has helped us simplify how visitors makes payments when they visit our museum center. It has made it possible for us to diversify ways of making payments and also has helped us to secure our money to avoid fraud. Heartland Payments+ has made it easy for us to run our institution by giving us a reliable space for managing our finances.
Pros
We really appreciate how Heartland Payments+ has helped us diversify our payment options which has enabled us to give our visitors the freedom to make payments in their preferred way. Heartland Payments+ financial reports save us time when doing the monthly evaluations of the payments we have received. It has always been so safe to transact through Heartland Payments+ which guarantee safety to our money.
Cons
Heartland Payments+ has done exactly what we brought it to do and therefore nothing is there to complain about.
Response from Heartland
Hi Thomas, thanks for taking the time to leave us a positive review! We're happy to hear that both your museum center and visitors are benefitting from our safe and easy-to-use payments solution. We look forward to our continued partnership!
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Generally a good product
Reviewed on 17/9/2024
Heartland Payments+ offers a user-friendly interface and strong security features, making transactio...
Heartland Payments+ offers a user-friendly interface and strong security features, making transaction management straightforward and secure. However, the setup process can be complex, and the fee structure lacks transparency, which can lead to unexpected costs.
Pros
User-Friendly Interface with ease in navigating through the dashboard
integrated solutions, handles in store sales with Clover POS system seamlessly
Security features with end to end encryption
Cons
Initial setup complexity, for instance setting up the clover POS system was challenging for me.
There's no transaction fee transparency with hidden fees that come unexpectedly.
The users custom report generation are limited for advanced users
Response from Heartland
Hi Eddy, thank you for taking the time to leave us this review! It's great to hear that you appreciate Heartland's user-friendly UI & security features. We appreciate your additional feedback and look forward to our continued partnership!
- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Sales really really bad
Reviewed on 11/9/2023
My experience is the worst I have ever had with any service provider i tried.
My experience is the worst I have ever had with any service provider i tried.
Pros
I do not have any pro to say. Bad service, either being raciest sales staff of disrespectful, KC sucks
Cons
Bad service, either being raciest sales staff of disrespectful, KC sucks
- Industry: Furniture
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Robust payment processing platform
Reviewed on 7/1/2025
Use it for more than 5 years and happy with the credit card processing fee that is lower than other...
Use it for more than 5 years and happy with the credit card processing fee that is lower than other provider.
Pros
Wide range of payment method available to give option to customer to choose. Can be use on terminal payment, electronic payment or online purchases.
Cons
Nothing that I like least. It work better than expected with fast customer support response.
Response from Heartland
Hi Adinda, thank you for leaving us a positive review! We're glad to hear Heartland Payments+ has been efficient for your business and that our customer support team has been helpful. We look forward to our continued partnership!
- Industry: Translation & Localisation
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Heartland Payments+ has it as the undisputed payment processing solution.
Reviewed on 20/8/2024
Our quest to sell our translation services globally has been spearheaded by Heartland Payments+...
Our quest to sell our translation services globally has been spearheaded by Heartland Payments+ which makes it possible for us accept payments from customers all over. It has high-end transactions safety functions like anti-fraud which protects our payments from any security loophole. Heartland Payments+ has given us a favourable way to get paid while making it easy for our customers to make the payments.
Pros
Heartland Payments+ has the best customer support team who always show great professionalism when responding to our requests. It has an enhanced reporting tool that give us all the fine and accurate details we need to know about any processed payment. It has international standard security functionalities that keep our transactions safe from fraud allowing us to receive payments safely from all over.
Cons
In our experience with Heartland Payments+, there has been close to none issues which we have given complaints about.
Response from Heartland
Hi Bodamer, thank you for leaving us a 5-star review! We're happy to hear that our customer service team has been helpful and that Heartland Payments+ has been a great addition to your business. We're very excited for our continued partnership!
Heartland Payments+ FAQs
Below are some frequently asked questions for Heartland Payments+.Q. What type of pricing plans does Heartland Payments+ offer?
Heartland Payments+ offers the following pricing plans:
- Free Trial: Available
Contact Heartland payment systems for pricing details.
Q. Who are the typical users of Heartland Payments+?
Heartland Payments+ has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Heartland Payments+ support?
Heartland Payments+ supports the following languages:
English
Q. Does Heartland Payments+ support mobile devices?
Heartland Payments+ supports the following devices:
Q. What other apps does Heartland Payments+ integrate with?
Heartland Payments+ integrates with the following applications:
Adobe Commerce, WooCommerce, WordPress
Q. What level of support does Heartland Payments+ offer?
Heartland Payments+ offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)
Related categories
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Payment Processing Software
