About Frazer

Frazer is an auto dealership management software that helps businesses manage administrative processes such as contract generation, customer communications, payment processing, marketing, and more on a centralized platform. The inventory management module allows team members to track vendors, monitor recalls, access vehicle history, automatically decode vehicle identification numbers (VIN), and add vehicle images.

Frazer's sales processing functionality lets employees configure multiple payment schedules, select sales types, conduct background checks, and collect deposits, among other processes. The customer management tool enables staff members to track payment due dates, set-up recurring payments, print IRS Form 8300, and accept payments for bank fundings, note balances, and repairs. It also allows users to create vehicle specific buyers’ guides, build custom forms, send personalized letters to customers, and handle online registration processes.

Frazer lets businesses integrate the platform with several third-party solutions such as AutoCheck, EquiFax, Solutions to Text, openedge, DLRdmv, and Agora. Supervisors can create bills, reconcile bank statements, handle general ledgers, and generate income statements, balance sheets, and custom reports.

Devices

Business size

S M L

Images

Frazer main interface
Frazer mobile interface
Frazer print forms
Frazer customer activity
Frazer sales processing
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Frazer video
Frazer screenshot: Frazer main interface Frazer screenshot: Frazer mobile interface Frazer screenshot: Frazer print forms Frazer screenshot: Frazer customer activity Frazer screenshot: Frazer sales processing

Features

Total features of Frazer: 41

  • ACH Payment Processing
  • Accounting
  • Accounting Integration
  • Activity Tracking
  • Automatic Backup
  • Bank Reconciliation
  • Buy-Here-Pay-Here
  • Collections Management
  • Communication Management
  • Contact Database
  • Contract Drafting
  • Contract/License Management
  • Customer Activity Tracking
  • Customer History
  • Customisable Reports
  • Document Management
  • Expense Management
  • Financing Management
  • For Automotive Dealerships
  • Forms Management
  • General Ledger
  • Historical Reporting
  • Interaction Tracking
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Mobile Access
  • Monitoring
  • QuickBooks Integration
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Floor Management
  • Sales Management
  • Sales Tax Management
  • Stock Management
  • Third Party Integrations
  • Used Car Dealer
  • Website Integration

Alternatives

Odoo

4.2
#1 Alternative to Frazer
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

QuickBooks Desktop Enterprise

4.5
#2 Alternative to Frazer
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

Xero

4.3
#3 Alternative to Frazer
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation,...

Blackpurl

4.9
#4 Alternative to Frazer
Blackpurl is a simple, powerful dealership platform. Save time, cost, and headache with a fast, easy-to-use layout and...

Reviews

Overall rating

4.7 /5
(115)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.7/5

Already have Frazer?

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Showing 5 reviews of 115
Sammi H.
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BEST COMPANY EVER

Reviewed on 31/1/2019

The best experience I've had from being sold the product to dealing with their 24/7 tech support. ...

The best experience I've had from being sold the product to dealing with their 24/7 tech support. you won't find a more dedicated company. if you're thinking about this product do yourself a favor. Just do it already. I promise you won't regret the purchase.

Pros

ease of use is a plus. I can train old school sales guys that are stuck on pen and paper to use the easy contracts here in less than a day. shortened the time for sales to an easy 30-45 min process (includes F&I). the friendly staff is a huge help for those of us that don't have computers 100% down yet.

Cons

no cons. They are open to suggestions to improve their product and usually add them to the next update.

Michael H.
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why I have used Frazer DMS software for over 20 years

Reviewed on 25/9/2020

I have never in over 20 years encountered an issue with Frazer DMS software that couldn't be...

I have never in over 20 years encountered an issue with Frazer DMS software that couldn't be reconciled with a simple call to the help desk.

Pros

Their support team is ready and able to help us with any question, whether it is about a specific report or function, like handling a repo within the system, or an accounting question. Their support team is ready and able to help. The program is straight forward and ergonomically design with common sense and ease of use at the forefront.

Cons

That [SENSITIVE CONTENT HIDDEN] moved from Atlanta to New York state

Response from Frazer Computing

Hi Michael,
We appreciate your feedback and thank you for the great review! Here's to another 20+ years of working together to help provide the quality software and customer service that independent dealers should come to expect!

Kevin K.
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Frazer Keen Review

Reviewed on 10/3/2021

Great software, easy to use, good price point for small car lots and buy here pay here car lots.

Great software, easy to use, good price point for small car lots and buy here pay here car lots.

Pros

I would say best part if the uploading of photos to the advertising companies with ease. This is probably the best part about the software. The forms that come with it are also user friendly.

Cons

The software itself is a little antiquated as far as the interface. It does get the job done but it will look like software from the 90s.

Response from Frazer Computing

Hi Kevin,
Thank you kindly for the great review. We appreciate that you are making good use of our various vehicle uploads to help make managing your inventory easier. There are more vendors and partners being added all the time and we welcome you to give us a call at 888-963-5369 if you want to hear more about some of our other integrations for things such as inventory valuation guides, credit checks, text messaging, customer financing, and even free subscriptions to satellite radio for you and your customers!

Naomi A.
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Not User-friendly but great price

Reviewed on 1/8/2019

It was nice to have a software to enter all sales and purchases, however,all the necessary...

It was nice to have a software to enter all sales and purchases, however,all the necessary information I felt was needed wasn't available. There ended up having to be lots of notes taken on the deal jacket to make sure all details were recorded.

Pros

Great price, especially when we were first starting out and didn't have much extra funds available.

Cons

It wasn't user friendly. It didn't have fields where we could enter how the customer paid (cash, credit card, cashier's check, etc.) and when. I could access it remotely if I was at home, however, if one of my employees was in the software I had to wait until he was done.

Response from Frazer Computing

Hi Naomi, thanks for the feedback! If you'd like to learn how to enter customer payment types (or anything else), please reach out to our support team by phone, chat, or email. If your employees have the need to access Frazer from outside the office, you may be a candidate for online Hosted Frazer, which would eliminate that remote sharing. I hope that helps!

Aaron H.
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Their service will not be beat

Reviewed on 4/2/2021

They are just exceptional. We have been with Frazer for 20 years and I cant think of a single bad...

They are just exceptional. We have been with Frazer for 20 years and I cant think of a single bad experience with them.

Pros

Their customer service. The software itself is extremely user friendly. But ultimately it is the customer service that makes them unbeateable. If we have an issue or a question, it is handled immediately. When you call, you are not put on hold for 20-30 minutes. They pick up in seconds. Everytime I have called I have felt like the upmost priority. I've had issues that truly didnt even pertain to them. Issues that I was unsure who to reach out to. And they have been the ones to help. Just an extremely awesome group that goes above and beyond for their customers.

Cons

Any of the features that I have had an issue with in the past, they have always worked their best to customize to fit our needs better. Obviously different companies will have different needs. But I truly have no complaints when it comes to their software and service.

Response from Frazer Computing

Hi Aaron,
Thank you kindly for the excellent review! We hang our hats on providing the best support possible regardless of the issue at hand and your comments made our team's day. Here's to another 20 successful years of working together!

Showing 5 reviews of 115 Read all reviews

Frazer FAQs

Below are some frequently asked questions for Frazer.

Frazer offers the following pricing plans:

  • Starting from: US$55.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Frazer is available across three pricing plans, outlined below. Monthly: $55 Quarterly: $155 Annual: $575

We do not have any information about Frazer features

Frazer has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

We do not have any information about what languages Frazer supports

Frazer supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Frazer integrates with the following applications:

AgoraPulse, AutoRaptor CRM, CarNow, Carsforsale.com, Dealer.com, DealersLink, Dealertrack DMS, Greenlight Guru, Kukui, Quickbooks Online, RedLine13, Selly Automotive, Sirius-e, SpinCar

Frazer offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Frazer.