TaxDome

Tax practice management software for bookkeepers and CPAs

About TaxDome

TaxDome is an all-in-one practice management platform for CPAs, EAs, bookkeepers, and accounting firms. TaxDome allows firms of all sizes to streamline their practice by using one platform for both internal practice management (workflow, CRM, reporting) and client-facing tools (documents, signatures, invoicing, messages). Every client, every email, every job, every invoice: all in one shared place for your team.


Key benefits of TaxDome

Cut down expenses. Replace multiple tools with one app to do it all — TaxDome. Pay $50 per month instead of hundreds or even thousands of dollars.
Eliminate excess tools. Firms waste as much as 32 days a year navigating between apps — that’s an hour of productivity lost every single day! Not only is there a loss of focus, but there are extreme inefficiencies by failing to have data centralized in one place. By utilizing TaxDome, you are able to keep all of your projects, clients and communications in one organized workspace, increasing productivity and drastically cutting down on the amount of time it takes to onboard new hires.
Improve customer experience. Meet people where they are – on their phone. TaxDome provides your clients with a user-friendly mobile app, as well as a client portal where they can e-sign docs, send secure messages, accept proposals and more - all in one integrated hub.
Automate client communication and prevent churn. One of the main reasons for client churn is the lack of communication from the firm. TaxDome helps you automate this part with the help of workflows. Your clients are informed about your actions every step of the way – without you lifting a finger
Reduce admin work. Much of the work done by tax, accounting and bookkeeping professionals is repetitive. With TaxDome, you have a bird’s eye view on your progress of each team member and each project. You can delegate tasks and employ automations to do the repetitive work. Reduce time spent on admin work and focus on the billable work that helps you grow.


Images

TaxDome Software - User-friendly Client Portal
TaxDome Software - TaxDome client portal for web, desktop and mobile
TaxDome Software - Proposals and engagement letters
TaxDome Software - Performance insights in TaxDome
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TaxDome video
TaxDome Software - User-friendly Client Portal
TaxDome Software - TaxDome client portal for web, desktop and mobile
TaxDome Software - Proposals and engagement letters
TaxDome Software - Performance insights in TaxDome

Not sure about TaxDome? Compare with a popular alternative

TaxDome

4.7 (3,034)
VS.
Highly reviewed

Starting Price

US$50.00
month
US$20.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

65
205

Integrations

17
70

Ease of Use

4.5 (3,034)
4.1 (6,659)

Value for Money

4.7 (3,034)
4.3 (6,659)

Customer Service

4.7 (3,034)
4.1 (6,659)
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Reviews

Overall rating

4.7 /5
(3,034)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.7/5

Already have TaxDome?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 3,034
James
James
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All-In-One Accounting Practice Management

Reviewed on 16/5/2023

CRM, DMS, portal, payment processing/collections, eSignature

CRM, DMS, portal, payment processing/collections, eSignature

Pros

I like that TaxDome is all-inclusive, everything I need to manage my practice is in one package.

Cons

I do not like the requirement to pay for an entire year at a time, or to pay three years in advance for the best price. This is a barrier to adoption for new and/or small practices, like my own.

Alternatives Considered

Canopy and Karbon

Reasons for Choosing TaxDome

TaxDome's features won me over.

Switched From

Pipedrive and ShareFile

Reasons for Switching to TaxDome

They either lacked the features I wanted, or were even more experience.

Response from TaxDome

Hi James!

Thank you for providing feedback on your experience with TaxDome. We appreciate your kind words regarding our platform's all-inclusive nature and its ability to fulfill your practice management needs.

We understand that the requirement to pay for an entire year at a time or to pay in advance for multiple years can present challenges, particularly for new and small practices like your own. We genuinely apologize for any inconvenience this may cause. Our pricing structure is designed to offer the best value and ensure that our clients receive the most competitive rates.

We encourage you to reach out to our customer support team. They may be able to explore potential options or discuss alternatives that could better suit your practice's specific requirements. We genuinely value your business and want to ensure that you can fully leverage TaxDome's capabilities without feeling constrained by the payment structure

Once again, we sincerely appreciate your feedback and your willingness to share your thoughts with us. Your input is invaluable as we strive to enhance our platform and provide a seamless experience for all our users. If there's anything else we can assist you with, please don't hesitate to get in touch.

Have a nice day!

Dale
Dale
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for small practices

Reviewed on 5/2/2022

For firms that are looking for something you can setup and learn in about 8 hours this is the best...

For firms that are looking for something you can setup and learn in about 8 hours this is the best option in the market. You will spend a lot of time:

- Either creating your organizers or editing the current organizers available in their library. No, there is no import option.
- Creating workflows (pipelines)
- Creating e-mails for automation. Don't waste your time with the HTML formatted e-mails, I spent hours researching a work-around and it doesn't exist.
- Creating contract templates (fortunately we typically only have a few we utilize industry wide)
- Learning the software in general

The fortunate thing is once you've got everything setup, most things won't need much changing in the future, and if they do, you'll have the structures in place and understand how to change things quickly.

Overall this is a great product but it does require an initial time commitment to setup. As long as you're willing to spend that time (or pay someone else to) you'll enjoy the experience.

Pros

You can't beat the cost for what it does. Most of the basic things are easy to setup (adding logo, e-mail sync, etc.) and inviting clients is easy. One thing they don't advertise as much when you're looking in to the software is that they have a desktop app that creates a network folder on your local computer, so you can save directly to taxdome via your file explorer without even opening the browser. That was what sold it for me during my trial period.

Cons

The HTML e-mail formatting is atrocious for automated e-mails and has forced me to look for another solution. They only allow "Simple HTML" so you can't embed or format anything in a way that looks professional once it's received on the client side. I spent about 6 hours trying to figure out a way to get this to work and it just doesn't.

Not having a recurring/automatic billing feature is prohibitive. Most of my clients pay monthly flat-fees and just want to setup payments one time and forget about it. Would be nice if there were more flexibility in this area.

The "white labeling" is great but what they really mean by that is putting your logo in the portal and sign-up/sign-in pages. It still says "powered by taxdome" at the bottom, and when instructing clients to download the app you then have to explain that TD run the software your brand is all over. It's not truly a white label experience, but it's as close as you'll get for the ease of use.

Alternatives Considered

HoneyBook and SuiteDash

Reasons for Switching to TaxDome

I spent a lot of time (probably 16 hours) in other software white labeling and setting up only to find barriers along the way. TD has its flaws but it's best value for the money and the easiest to setup of the ones I looked at. Oh... and it's made for accountants.

Response from TaxDome

Thank you, Dale, your feedback is valuable to us.

We just wanted to let you know that all of our paid users have the option to request new features to be implemented. If you wish to see something changed or upgraded you can always post a feature request by clicking on the question mark icon in the top right corner of your portal.

Kathy
Kathy
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

If you don't have Carpal Tunnel, you will

Reviewed on 10/2/2022

The system has everything you need; just badly placed and organized, creating more work than...

The system has everything you need; just badly placed and organized, creating more work than necessary. That is why onboarding is so confusing.

The Dashboard has NOTHING I need to see when I open the software up; nor is there an option to customize it.

The ONLY problem solved was the ability to work remote...BUT the irritation of having a system that will randomly slow down and requires 7 clicks to get to where you need to be is a slow drip of torture.

The price is okay if you have a team of 1 or 2. But because this actually is a system that created more work it is an expense vs an investment.

Its okay for someone with 50 files in a year. I have over 500. So it is NOT built to save time and money. It's built to just have everything in there.

Pros

The features are all there except for scheduling; Contact, communication, document management with client portal - but poorly organized.

Cons

The design of this platform is not thought out, to say you have all features- then throw it all in there with no real thought on how to be efficient doesn't build value.

For example, the journey to go from a contact comment back to the document that was being reviewed takes over 7 clicks. SEVEN CLICKS. Working one file can take over 100 clicks, multiply that by 8-10 files in a day... my hand is in pain by the end of the day from all the clicking... and scrolling. Every activity takes over 5 clicks from one thing to the next.

The goal of software is to build efficiency. It is easier for me to open a paper file and review and makes notes by hand then it is to use this software. The actual functionality of this system was not done by a software designer who didn't understands how to build an efficient system. It's like a house with the all the appliances and furniture that go in a house shoved into the living room; its all there you just have to sort through a lot to get what you need when you need it. Without an organized design you are creating too many moves and means wasted time, which means wasted money.

The purpose of software is to cut time and in return save money, this system in the 2yrs I've used it, has added time to my workload. To say the least I am shopping to get out of it, or i'll end up needing surgery for carpal tunnel.

Alternatives Considered

Canopy and Jetpack Workflow

Reasons for Switching to TaxDome

The list of features; unfortunately the presentation of the features gave the impression of organization...

Response from TaxDome

Hello Kathy.

We are sorry to hear that your experience with our software is not that great and that you are not satisfied.
We are in a constant search for solutions that would cut down the actions you have to perform, or let us say, the number of clicks one has to make in order to get something done. We are trying to make the software as easy as possible.
Since the software is complex, and contains plenty of features, it may take much time to get everything to work and be available just in a few clicks.
We assure you that we are doing our best to improve the system and the layout.

Thank you again for your feedback!

Colleen
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent onboarding

Reviewed on 8/11/2023

Amazing onboarding, user experience is top notch, tons of customizable features, great price

Amazing onboarding, user experience is top notch, tons of customizable features, great price

Pros

That is is so many products in one and is clearly staying up to date with new features

Cons

That there's so much to learn and tinker with, I'm not sure I'll be able to roll out complete pipelines and task automations before I start transitioning clients to the new platform

Alternatives Considered

Canopy

Reasons for Switching to TaxDome

Cost, TD had more features, proposals, billing

Response from TaxDome

Hello Colleen,

Thank you for your review. It is valuable to us!

We are thrilled to hear that you appreciate our many features. We aim to provide the most comprehensive and up-to-date solution for your tax practice, and we value your feedback. We are glad that you found our system useful and effective for your business.

We also understand your concern about the learning curve and the time required to set up and customize our system. We know that it can be overwhelming to learn at the beginning. We want to assure you that we are here to help you and guide you along the way.

We offer free and unlimited chat and email support, screen-sharing sessions, and a knowledge database with plenty of help articles and tutorials. You can also find us on Youtube and Facebook, and you can check out our TaxDome Academy.

If there is anything we can do for you, please reach out to us.

Have a wonderful day.

Linsay
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Setting up a practice and TaxDome

Reviewed on 16/8/2023

So far my experience has been great even though overwhelming. Customer service has been super...

So far my experience has been great even though overwhelming. Customer service has been super helpful and the library of resources is huge. It's just a lot to take on at first, but I'm hoping it will pay off exponentially.

Pros

So far I'm still in the set-up phase, which is overwhelming, but I like the ability to be able to set automations so that work will move forward without someone physically doing it. The client portal is easy to use and can be branded. The document storage and portal are what drew me to TaxDome, but the other features are empowering for someone setting up a new practice.

Cons

So far there is no ability to just preview a template without adding it to the pipeline or workflow, which is creating a huge mess of tags and other items that will require clean up. The ability to view in the library without adding would be huge.

Alternatives Considered

Canopy and Karbon

Reasons for Switching to TaxDome

The pricing is better and more options are included in TaxDome without having to purchase add-ons like Canopy. Karbon wasn't right for my size practice.

Response from TaxDome

Hello Linsay,

Thank you very much for your review. It is valuable to us!

We are happy that you like our software, and the diversity of features we have to offer including our automations feature and document storage.

One of our main aims is to make everything available in TaxDome so that you do not have to switch between multiple apps or programs and keep everything in one place.

We would like you to know that our departments are working on improving the software all the time. We appreciate all ideas, and try to listen as much as possible to all suggestions that come from our subscribers. If you would like to contribute suggestions or ideas that you might think will improve your experience in using TaxDome, or if there is anything you would like to share with us, please do so by submitting a feature request. You can submit a request by clicking the Blue Question Mark icon in the top right corner, and selecting Feature Requests.

If you have any questions or need assistance with anything please let us know.

Have a wonderful day.

Showing 5 reviews of 3,034 Read all reviews

TaxDome FAQs

Below are some frequently asked questions for TaxDome.

TaxDome offers the following pricing plans:

  • Starting from: US$50.00/month
  • Pricing model: Subscription
  • Free Trial: Available

TaxDome offers a 14-day free trial for new users, after which the software is available with a subscription TaxDome’s Pro plan is $50 per user per month, billed upfront (with a 3-year plan). You can add seasonal staff for $85 per user per month.

TaxDome has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

TaxDome supports the following languages:

Brazilian Portuguese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Romanian, Spanish, Swedish

TaxDome supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

TaxDome integrates with the following applications:

AcuityCRM, Calendly, Drake Tax, Dropbox Business, Gmail, Google Drive, Lacerte Tax, Microsoft Outlook, OneDrive, ProConnect, ProSeries Tax, Quickbooks Online, Schedulista, Stripe, TaxAct Business, TaxAct Professional, Zapier

TaxDome offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for TaxDome.