UZIO

Human resource (HR) software for businesses, ASOs, and PEOs

4.3 /5 (56 reviews) Write a Review!

UZIO Overview

What is UZIO?

UZIO is a human resource (HR) software, which helps businesses, benefits brokers, professional employer organizations (PEOs), and administrative services organizations (ASOs) manage payroll, onboarding, offboarding, leaves, taxes, workers' compensation, and more. Administrators can approve time-off requests, assign task checklists to new employees, track personnel, and gain visibility into deductions and benefit enrollments on a dashboard.

Using UZIO, new hires can update their employment records and access corporate policies, tax forms, organizational charts, directories, or other information on a unified platform. HR professionals can add custom fields to employee census on a drag-and-drop interface, send welcome emails to candidates, and create offer letters using built-in templates. Employers can set up and manage their paid time off (PTO) policies based on team's requirements and generate 1094 or 1095 forms to ensure compliance with the Affordable Care Act requirements. Staff members can also access health, dental, vision, commuter, life, accident, and disability benefits and use the time-off calculator to check current leave balances.

UZIO allows employee benefits brokers to track classifications or employee census and create plans, proposals, and quotes using self-service capabilities. Its mobile applications also help staff members access benefits, track changes, and receive notifications about upcoming enrollments.

UZIO Overview

Pricing

Starting from
US$4.00/month

Pricing options

Free Trial
Subscription
Value for money

UZIO pricing starts at $4 per month. A free trial is available.
Contact UZIO directly for further pricing information.


UZIO Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

UZIO employees payroll setup
UZIO payroll calendar
UZIO payroll dashboard
UZIO tax details
UZIO screenshot: UZIO employees payroll setup UZIO screenshot: UZIO payroll calendar UZIO screenshot: UZIO payroll dashboard UZIO screenshot: UZIO tax details

UZIO Reviews

UZIO Reviews

Overall rating
4.3
/
5
Excellent
33

Very good
14

Average
5

Poor
3

Terrible
1

Value for Money
4.6
Features
4.2
Ease of Use
4.4
Customer Support
4.7
84% recommended this app
Sandie M.

Awesome company

Love it!


Danine B.

Not as easy as it looks

I am using the software to provide online enrollment for clients. I had lots of questions during the process of loading client information. The Uzio team was very responsive and helped me complete the project.


Tirath S.

Amazing portal

Overall it has been wonderful


Robert B.

DID NOT MAKE FULL DISCLOSURE AT TIME OF PRESENTATION

FINALLY, UZIO CONFIRMED THAT THEY COULDN'T PROVIDE THE BENEFIT COSTS AND EXPLANATION OF THE LTD, BASIC AND VOLUNTARY LIFE. THEY THOUGHT THEY COULD HAVE THESE BENEFITS AVAILABLE IN SEPTEMBER WHICH IS WHAT WE TOLD THE CLIENT BUT NOW THEY HAVE CONFIRMED THAT IT WONT BE AVAILABLE THEN EITHER.
AS I WORKED WITH UZIO AND THE STAFF OF THE GENERAL AGENCY, I CAN SAY I HAVE NEVER BEEN SO DISAPPOINTED IN UZIO'S LACK OF CUSTOMER SERVICE. THEY MADE YOU FELL LIKE THEY ARE THE CUSTOMER NOT US. I'VE BEEN AN INSURANCE BROKER FOR OVER 53 YEARS AND THIS IS WITHOUT A DOUBT ONE OF THE WORSE VENDORS I'VE EVER WORKED WITH. I'VE TOLD THE GENERAL AGENT THAT I WILL NOT USE THEM WITH ANY MORE OF MY CLIENTS.


Emily C.

Great Solution for SMBs

Uzio is the perfect solution for our smaller clients who are transitioning away from paper-based enrollments. The basic platform is clean and straightforward, and clients can take advantage of the premium modules as they become more comfortable with online benefit administration.


Sandie M.
Industry: Construction
Company size: 11-50 Employees

Awesome company

Used Daily for 6-12 months
Reviewed on 22/10/2020
Review Source: Capterra

Love it!

Pros

I love how user friendly it is, even my staff has no issues with using it, which is HUGE!

Cons

Absolutely nothing. We love everything about this system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Danine B.
Industry: Insurance
Company size: 2-10 Employees

Not as easy as it looks

Used Other for 6-12 months
Reviewed on 2/6/2020
Review Source: Capterra

I am using the software to provide online enrollment for clients. I had lots of questions during the process of loading client information. The Uzio team was very responsive and helped me complete the project.

Pros

Once the information is loaded in the system, the employee experience is great.

Cons

It is not as intuitive as I expected. I am unable to customize menus. I needed lots of help setting up a client. Now that I have gone through the entire system it will get easier.

Response from UZIO

Thank you for your review, and glad to see that you feel more confident in using the system. Given the sheer amount of data requried to get an Open Enrollment operational for a client, we realize the setup process can take some time--which is why we align a dedicated service representative to load your data to the system. If you have any questions about the set up process, you can always reach out to your dedicated service representive.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Tirath S.
Industry: Financial Services
Company size: 51-200 Employees

Amazing portal

Used Weekly for 6-12 months
Reviewed on 31/12/2020
Review Source: Capterra

Overall it has been wonderful

Pros

We were using highly paid software but when we saw the free trial of UZIO, we were amazed. All the required features were available at affordable pricing. Even the customer service is amazing. We just love it

Cons

Nothing till date. It has almost all the features a small business would require

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Robert B.
Industry: Insurance
Company size: Self Employed

DID NOT MAKE FULL DISCLOSURE AT TIME OF PRESENTATION

Used Other for 6-12 months
Reviewed on 28/5/2020
Review Source: Capterra

FINALLY, UZIO CONFIRMED THAT THEY COULDN'T PROVIDE THE BENEFIT COSTS AND EXPLANATION OF THE LTD, BASIC AND VOLUNTARY LIFE. THEY THOUGHT THEY COULD HAVE THESE BENEFITS AVAILABLE IN SEPTEMBER WHICH IS WHAT WE TOLD THE CLIENT BUT NOW THEY HAVE CONFIRMED THAT IT WONT BE AVAILABLE THEN EITHER.
AS I WORKED WITH UZIO AND THE STAFF OF THE GENERAL AGENCY, I CAN SAY I HAVE NEVER BEEN SO DISAPPOINTED IN UZIO'S LACK OF CUSTOMER SERVICE. THEY MADE YOU FELL LIKE THEY ARE THE CUSTOMER NOT US. I'VE BEEN AN INSURANCE BROKER FOR OVER 53 YEARS AND THIS IS WITHOUT A DOUBT ONE OF THE WORSE VENDORS I'VE EVER WORKED WITH. I'VE TOLD THE GENERAL AGENT THAT I WILL NOT USE THEM WITH ANY MORE OF MY CLIENTS.

Pros

WHAT THE SOFTWARE WAS PROGRAMMED TO DO WAS OK BUT THE PRESENTATION TO THE CLIENT WAS THAT UZIO COULD COMMUNICATES ALL OF THE EMPLOYERS BENEFITS TO THERE EMPLOYEES.
UZIO SHOULD OF FIRST REVIEWED ALL OF THE BENEFITS THE EMPLOYERS WAS OFFERING TO THERE EMPLOYEES BEFORE THE PRESENTATION. IT WOULD OF SAVED A LOT OF EMBARRASSMENT.

Cons

THE SOFTWARE IS WELL SHORT OF BEING ABLE TO COMMUNICATE EMPLOYER BENEFITS TO EMPLOYEES. THIS EMPLOYER OFFERED SEVERAL MEDICAL PLAN OPTIONS, DENTAL, VISION, LTD , BASIC LIFE ALL 100% EMPLOYER PAID PLUS EMPLOYEE AND SPOUSAL VOLUNTARY LIFE. THE SOFTWARE WAS NOT CAPABLE OF SHOWING THE LTD, BASIC AND VOLUNTARY LIFE. I ALSO FOUND THAT THE STAFF WAS NOT FAMILIAR WITH READING AND UNDERSTANDING INSURANCE CONTRACTS. TO MUCH TIME WAS WASTED IN CORRECTING AND EXPLAINING THERE INPUT.

Response from UZIO

We appreciate your inputs, and learned your case in detail, and found that we were requested to upload data of the past 2 years which was not in the same format so it was supposed to be done manually. We had to reload group data 5 plus times due to inconsistent information received from the GA. Our customer success team really tried hard to accommodate the requirements but a few were out of the scope as we discussed initially over the call.

We would love to work with you in future as our offerings would grow. For any further assistance, please reach out to [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Emily C.
Industry: Insurance
Company size: 11-50 Employees

Great Solution for SMBs

Used Daily for 2+ years
Reviewed on 4/6/2020
Review Source: Capterra

Uzio is the perfect solution for our smaller clients who are transitioning away from paper-based enrollments. The basic platform is clean and straightforward, and clients can take advantage of the premium modules as they become more comfortable with online benefit administration.

Pros

Uzio is intuitive and extremely easy to build for our clients. I really appreciate the level of control we have in maintaining the client portals; we can make changes and fix errors instantly instead of waiting days (or longer) for a service team to do it for us.

If their are issues we can't resolve on our own, our the Uzio team is extremely responsive and investigates things quickly. They are also very proactive about supporting our needs as brokers and asking for our perspective and input regarding future product enhancements.

Cons

We had difficulty with the payroll integration back when they partnered with Execupay (we have not tested the integration they've since developed in-house).

Response from UZIO

Thank you for the positive and encouraging feedback, and we are thrilled to hear how much the Uzio platform has assisted you to manage your benefits business!

As of 2020, Uzio Payroll is now developed in-house instead of relying on a third-party provider. As a result, our BenAdmin, HR and Payroll offerings are now fully integrated and in control by our team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.2/10
Based on 56 user ratings
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UZIO Pricing

UZIO Pricing

Starting from
US$4.00/month
Free Trial
Subscription
Value for money

UZIO pricing starts at $4 per month. A free trial is available.
Contact UZIO directly for further pricing information.

UZIO pricing starts at $4 per month. A free trial is available.
Contact UZIO directly for further pricing information.

Value for Money
4.6/5
Based on 56 user ratings
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UZIO Features

UZIO Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.2/5
Based on 56 user ratings
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Categories

Additional information for UZIO

Additional information for UZIO

Key features of UZIO

  • 401(k) Tracking
  • Benefits Management
  • COBRA Administration
  • Compensation Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Deduction Management
  • Direct Deposit
  • Employee Database
  • FMLA Administration
  • Life Insurance Administration
  • Multi-State
  • Onboarding
  • Organizational Charting
  • Payroll Management
  • Reporting
  • Retirement Plan Management
  • Self Service Portal
  • Wage Garnishment

UZIO FAQs

UZIO FAQs

Below are some frequently asked questions for UZIO.

Q. What type of pricing plans does UZIO offer?

UZIO offers the following pricing plans:

Starting from: US$4.00/month

Pricing model: Subscription

Free Trial: Available

UZIO pricing starts at $4 per month. A free trial is available. Contact UZIO directly for further pricing information.

Q. What are the main features of UZIO?

UZIO offers the following features:

  • 401(k) Tracking
  • Benefits Management
  • COBRA Administration
  • Compensation Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Deduction Management
  • Direct Deposit
  • Employee Database
  • FMLA Administration
  • Life Insurance Administration
  • Multi-State
  • Onboarding
  • Organizational Charting
  • Payroll Management
  • Reporting
  • Retirement Plan Management
  • Self Service Portal
  • Wage Garnishment

Q. Who are the typical users of UZIO?

UZIO has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does UZIO support?

UZIO supports the following languages:

English

Q. Does UZIO support mobile devices?

UZIO supports the following devices:

Android, iPhone, iPad

Q. What other apps does UZIO integrate with?

We do not have any information about what integrations UZIO has

Q. What level of support does UZIO offer?

UZIO offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials