About UZIO

UZIO is a SaaS-based cloud platform that provides HR, payroll, and benefits management software and services. It is best suited for small to mid-sized businesses. This integrated solution offers employers, local/regional brokers, and employees single sign-on access to centralize their HR tasks, benefits management, and online payroll processing.

UZIO empowers employers to minimize the hassle of managing HR, payroll, and benefits in silos. This self-service, people-operations platform helps employers go paperless and navigate the complexities of employee management in a few clicks. It automates HR administrative tasks, record-keeping, and compliance. UZIO intends to help employers reduce HR administrative challenges, manage hours and costs, and improve employee productivity.

In addition, the UZIO platform also aims to help local/regional brokers who struggle to keep pace with increasing client expectations and technological advances. The platform is especially beneficial to brokers who struggle with monthly paper-based reporting for their employers.

Pricing starting from:

US$4.00/month

  • Free Trial
  • Free Version
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$4.00/month

  • Free Trial
  • Free Version
  • Subscription

Images

UZIO employees payroll setup
UZIO payroll calendar
UZIO payroll dashboard
UZIO tax details
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UZIO video
UZIO video
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UZIO video
UZIO screenshot: UZIO employees payroll setup UZIO screenshot: UZIO payroll calendar UZIO screenshot: UZIO payroll dashboard UZIO screenshot: UZIO tax details

Features

Total features of UZIO: 50

  • 401(k) Tracking
  • ACA Reporting
  • API
  • Attendance Tracking
  • Benefits Dashboard
  • Benefits Management
  • COBRA Administration
  • Compensation Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Compliance Management
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Drag & Drop
  • Employee Benefits Administration
  • Employee Database
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • FMLA Administration
  • HIPAA Compliant
  • HR Management
  • Health Insurance Administration
  • Leave Tracking
  • Life Insurance Administration
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Organisational Charting
  • Payroll Management
  • Payroll Reporting
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Self Service Portal
  • Task Management
  • Tax Compliance
  • Template Management
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

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Reviews

Overall rating

4.4 /5
(66)
Value for Money
4.7/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.7/5

Already have UZIO?

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Showing 5 reviews of 66
Sandie M.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome company

Reviewed on 22/10/2020

Love it!

Love it!

Pros

I love how user friendly it is, even my staff has no issues with using it, which is HUGE!

Cons

Absolutely nothing. We love everything about this system.

Danine B.
Overall rating
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Not as easy as it looks

Reviewed on 2/6/2020

I am using the software to provide online enrollment for clients. I had lots of questions during...

I am using the software to provide online enrollment for clients. I had lots of questions during the process of loading client information. The Uzio team was very responsive and helped me complete the project.

Pros

Once the information is loaded in the system, the employee experience is great.

Cons

It is not as intuitive as I expected. I am unable to customize menus. I needed lots of help setting up a client. Now that I have gone through the entire system it will get easier.

Response from UZIO

Thank you for your review, and glad to see that you feel more confident in using the system. Given the sheer amount of data requried to get an Open Enrollment operational for a client, we realize the setup process can take some time--which is why we align a dedicated service representative to load your data to the system. If you have any questions about the set up process, you can always reach out to your dedicated service representive.

Robert B.
Overall rating
  • Industry: Insurance
  • Company size: Self Employed
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

DID NOT MAKE FULL DISCLOSURE AT TIME OF PRESENTATION

Reviewed on 28/5/2020

FINALLY, UZIO CONFIRMED THAT THEY COULDN'T PROVIDE THE BENEFIT COSTS AND EXPLANATION OF THE LTD,...

FINALLY, UZIO CONFIRMED THAT THEY COULDN'T PROVIDE THE BENEFIT COSTS AND EXPLANATION OF THE LTD, BASIC AND VOLUNTARY LIFE. THEY THOUGHT THEY COULD HAVE THESE BENEFITS AVAILABLE IN SEPTEMBER WHICH IS WHAT WE TOLD THE CLIENT BUT NOW THEY HAVE CONFIRMED THAT IT WONT BE AVAILABLE THEN EITHER.
AS I WORKED WITH UZIO AND THE STAFF OF THE GENERAL AGENCY, I CAN SAY I HAVE NEVER BEEN SO DISAPPOINTED IN UZIO'S LACK OF CUSTOMER SERVICE. THEY MADE YOU FELL LIKE THEY ARE THE CUSTOMER NOT US. I'VE BEEN AN INSURANCE BROKER FOR OVER 53 YEARS AND THIS IS WITHOUT A DOUBT ONE OF THE WORSE VENDORS I'VE EVER WORKED WITH. I'VE TOLD THE GENERAL AGENT THAT I WILL NOT USE THEM WITH ANY MORE OF MY CLIENTS.

Pros

WHAT THE SOFTWARE WAS PROGRAMMED TO DO WAS OK BUT THE PRESENTATION TO THE CLIENT WAS THAT UZIO COULD COMMUNICATES ALL OF THE EMPLOYERS BENEFITS TO THERE EMPLOYEES.
UZIO SHOULD OF FIRST REVIEWED ALL OF THE BENEFITS THE EMPLOYERS WAS OFFERING TO THERE EMPLOYEES BEFORE THE PRESENTATION. IT WOULD OF SAVED A LOT OF EMBARRASSMENT.

Cons

THE SOFTWARE IS WELL SHORT OF BEING ABLE TO COMMUNICATE EMPLOYER BENEFITS TO EMPLOYEES. THIS EMPLOYER OFFERED SEVERAL MEDICAL PLAN OPTIONS, DENTAL, VISION, LTD , BASIC LIFE ALL 100% EMPLOYER PAID PLUS EMPLOYEE AND SPOUSAL VOLUNTARY LIFE. THE SOFTWARE WAS NOT CAPABLE OF SHOWING THE LTD, BASIC AND VOLUNTARY LIFE. I ALSO FOUND THAT THE STAFF WAS NOT FAMILIAR WITH READING AND UNDERSTANDING INSURANCE CONTRACTS. TO MUCH TIME WAS WASTED IN CORRECTING AND EXPLAINING THERE INPUT.

Response from UZIO

We appreciate your inputs, and learned your case in detail, and found that we were requested to upload data of the past 2 years which was not in the same format so it was supposed to be done manually. We had to reload group data 5 plus times due to inconsistent information received from the GA. Our customer success team really tried hard to accommodate the requirements but a few were out of the scope as we discussed initially over the call.

We would love to work with you in future as our offerings would grow. For any further assistance, please reach out to [email protected]

Jessica R.
Overall rating
  • Industry: Retail
  • Company size: 5,001-10,000 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Recommend 100%

Reviewed on 26/2/2021

Uzio is a great software

Uzio is a great software

Pros

UZiO is an easy to use software that walks us through the benefits enrollment process every year. It is very simple to use website.

Cons

Our company does not use UZIO for any other features.

Emily C.
Overall rating
  • Industry: Insurance
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Solution for SMBs

Reviewed on 4/6/2020

Uzio is the perfect solution for our smaller clients who are transitioning away from paper-based...

Uzio is the perfect solution for our smaller clients who are transitioning away from paper-based enrollments. The basic platform is clean and straightforward, and clients can take advantage of the premium modules as they become more comfortable with online benefit administration.

Pros

Uzio is intuitive and extremely easy to build for our clients. I really appreciate the level of control we have in maintaining the client portals; we can make changes and fix errors instantly instead of waiting days (or longer) for a service team to do it for us.

If their are issues we can't resolve on our own, our the Uzio team is extremely responsive and investigates things quickly. They are also very proactive about supporting our needs as brokers and asking for our perspective and input regarding future product enhancements.

Cons

We had difficulty with the payroll integration back when they partnered with Execupay (we have not tested the integration they've since developed in-house).

Response from UZIO

Thank you for the positive and encouraging feedback, and we are thrilled to hear how much the Uzio platform has assisted you to manage your benefits business!

As of 2020, Uzio Payroll is now developed in-house instead of relying on a third-party provider. As a result, our BenAdmin, HR and Payroll offerings are now fully integrated and in control by our team.

Showing 5 reviews of 66 Read all reviews

UZIO FAQs

Below are some frequently asked questions for UZIO.

UZIO offers the following pricing plans:

  • Starting from: US$4.00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

We do not have any information about UZIO features

UZIO has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

We do not have any information about what languages UZIO supports

UZIO supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

UZIO integrates with the following applications:

Auth0, HelloSign, JazzHR, Stripe

UZIO offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for UZIO.