About Fuse

Fuse is a cloud-based learning management platform designed to help businesses of all sizes create, launch, and manage online courses to facilitate training and skill development across different operations and job roles. The platform lets organizations curate, analyze, and translate content to provide an interactive learning experience and personalized coaching.

Fuse includes personalization capabilities, which provide automated contextual course recommendations to learners based on interests. It offers a host of features such as custom layout, tagging, content management system, peer-to-peer learning, a dashboard, video translations, and more.

Fuse allows supervisors to conduct formal and informal discussion events, evaluate employees’ performance through assessments, and provide feedback via one-to-one meetings. Learners can also participate in coaching conversations, create articles, share links and videos, and post questions on communities using Android and iOS devices.

Fuse enables managers to implement personalized learning designs and gain insights into the performance of employees through analytics. It also supports integration with various third-party applications including Coursera, Filtered, Anders Pink, LinkedIn Learning, and more.

Devices

Business size

S M L

Markets

United States, Canada, Australia

Supported Languages

English

Images

Fuse content uploading
Fuse custom learning plans
Fuse video translation
Fuse peer interaction
Fuse user insights
View 6 more
Fuse video
Fuse screenshot: Fuse content uploading Fuse screenshot: Fuse custom learning plans Fuse screenshot: Fuse video translation Fuse screenshot: Fuse peer interaction Fuse screenshot: Fuse user insights

Features

Total features of Fuse: 27

  • Activity Dashboard
  • Analytics
  • Assessment Management
  • Asynchronous Learning
  • Blended Learning
  • Communication Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Customisable Categories
  • Employee Communities
  • Feedback Management
  • Gamification
  • Interactive Content
  • Learning Management
  • Multi-Language
  • Performance Metrics
  • SCORM Compliance
  • Search Functionality
  • Self-Learning
  • Skills Tracking
  • Synchronous Learning
  • Third Party Integration
  • Video Support
  • Visual Analytics

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EduBrite

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#2 Alternative to Fuse
EduBrite is an online LMS that allows businesses & training institutes to provide end-to-end training solutions to...

WileyPLUS

0
#3 Alternative to Fuse
WileyPLUS is an eLearning software that helps education institutions design online learning content, manage courses,...

Thinkific

4.5
#4 Alternative to Fuse
Thinkific is an online course platform that allows users to create, market, & sell courses on their own branded...

Reviews

Overall rating

0 /5
(15)
Value for Money
0/5
Features
0/5
Ease of Use
0/5
Customer Support
0/5

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Showing 5 reviews of 15
Catherine C.
Overall rating
  • Industry: E-Learning
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The epitome of user experience platforms and social learning

Reviewed on 2/12/2020

We are solving issues with getting all the employees from our various branches to unify under one...

We are solving issues with getting all the employees from our various branches to unify under one complete understanding of how the group functions and the direction that we are going in. The benefits have been tremendous, with serious engagement from the staff, and increasing productivity in the work environment.

Pros

I really like the fact that I can login at any time of the day, from any device and learn in short, concise and well put together learning programmes; as well as socially using informal learning. The CSM Team and Support Desk are extremely supportive and respond immediately to any requests.

Cons

There is very little that I dislike, but I definitely feel that there are untapped areas that can be improved on, with the system structure.

Phil W.
Overall rating
  • Industry: Education Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fuse - Communications, People Development & Training Delivery Review

Reviewed on 27/11/2019

Fuse has been and continues to be unique in the market place in terms of the features it has and...

Fuse has been and continues to be unique in the market place in terms of the features it has and integration it is now promising across many software applications.

It's allowed us to grow as a business and stay connected to a national workforce and its encouraged us to digitise our learning delivery to our clients. The customer teams are always engaging and willing to help and in recent years Fuse have recognised the importance of customer steering groups and advisory boards. They are becoming a "listening" business while remaining innovative and challenging in whats hot and whats not in Learning & development.

Pros

A very innovative product and development team. Fuse really is a Next Gen platform that supports company wide business communication, collaboration, learning and engagement. The base suite of tools and functionality is fantastic and the team look to innovate and now collaborate with the latest thinking and learning tools in the market place.

Cons

As a growing business over the years we have worked with them they have focused alot on new features development and functionality before the basics of previous introductions have been ironed out. This leads to a "buggy" experience in the 1st instance of a feature that held so much promise.

I'm pleased to say they have worked this out and now have good development road maps and testing in place before they come to market with new features - The system is stable most of the time and new functionality is discussed with customers before release

Daryl W.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Highly customisable, according to your business needs.

Reviewed on 3/12/2020

Overall, I've found Fuse fairly user friendly - once you get your head around the different...

Overall, I've found Fuse fairly user friendly - once you get your head around the different functionality and how it all works, you can really bend and mould the platform to your own needs. It's worth the investment of effort, and worth being open to trying things out and tweaking as you go.
The technical support team are brilliant - they're super speedy to respond, and they have helped me out with all sorts of requests (yes, even the stupid questions...)

Pros

The platform is highly customisable, according to your business needs. This is great for me, as it means I can tailor each of our communities to the visual identity of the relevant programme or department, and can easily highlight new or relevant content. The technical support team are also incredibly efficient - they respond quickly no matter what time of day, and deliver fantastic levels of customer service.

Cons

The downside to so much customisability is that you need to have at least basic HTML/CSS skills to really get it looking how you want it to, and it can take a fair chunk of time to get everything looking and working how you'd like it to if you're not confident in your visual design and coding skills. I'd recommend taking time to really plan out exactly what you want to use the platform for, and avoid trying to be everything to everyone (it can very quickly become a beast otherwise!).

Paul G.
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Average product made hopeless by instability issues and non-existent support

Reviewed on 17/4/2020

It was great having the freedom to be able deliver completely custom user interfaces using HTML and...

It was great having the freedom to be able deliver completely custom user interfaces using HTML and Javascript. Fuse were good in accommodating our unusual needs and developing the platform to make features they developed for all clients available to everyone.

However, i could never risk working with them again because they're simply unable to provide a robust system and the support was truly dreadful. For more than 5 years they promised to recruit better people that would miraculously solve their inability to manage/support their own platform. Truth is, they have no idea how to structure a software development team, or customer service team in a way that makes them able to deliver a stable system.

Pros

The ability to customise the user experience using custom html. We were able to completely customise the user interface, which was good because we found the fuse interface terrible.

Cons

It was highly unstable which led to no end of issues for us. We relied heavily on fuse tracking our new starters completing their training and then reporting via their APIs. We had so many issues with this failing to properly register completions and it caused huge problems for us.

What's worse was the terrible level of support given by Fuse. Going via the normal/formal routes of reporting bugs was literally a waste of time and pretty much never resulted in any issue being resolved in 5+ years of use.

I'd instead have to kick off with the [SENSITIVE CONTENT HIDDEN], and in fairness to them they did then try to resolve issues. However, even then is was largely hopeless and we were forced to leave fuse and build our own LMS functionality internally.

Topher O.
Overall rating
  • Industry: Real Estate
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Alliance Residential Turns the Tide on Learning

Reviewed on 28/8/2019

Fuse has been a greta team to work with. They had an initial architect team that came along side...

Fuse has been a greta team to work with. They had an initial architect team that came along side of us to help us focus the project on the overall goals for the organization. This sounds so elementary, but when we came into it, we were just thinking about providing this cool tool for our associates to use. This shif in thinking was revolutionary and has really helped the whole site come together. Now that we are up and running, we have biweekly meetings with our client success managers who help us dive into what's working and what's not. They offer help and suggestions and help us stay focused on our overall objectives.

Pros

What we love about Fuse is that it has the ability to bring together Learning, Policy, and Communications into one central location where our workforce (who is disparate across the country) can connect and actually engage with the content presented. We understand that how we learn is changing. We want to consume information right at the time we need it, and we want it to be short and effective so that I can get about the job at hand. In our personal lives we use Google, but now, at work, we use Fuse!

Cons

There have been some issues on reporting that they are working through with the addition of Good Data to the project. At the current time, some reporting is limited, but with the Good Data coming on, we are going to have the ability to slice and dice thousands of data points in ways that we've never been able to do with X data.

Showing 5 reviews of 15 Read all reviews

Fuse FAQs

Below are some frequently asked questions for Fuse.

Fuse offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Please contact Fuse Universal directly for pricing details.

Fuse offers the following features:

  • Asynchronous Learning
  • Blended Learning
  • Content Management
  • Gamification
  • SCORM Compliance
  • Skills Tracking
  • Synchronous Learning

Fuse has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Fuse supports the following languages:

English

Fuse supports the following devices:

Android, iPhone

Fuse integrates with the following applications:

LinkedIn

Fuse offers the following support options:

Phone Support, Online Support

Related categories

See all software categories found for Fuse.