Infrasys Cloud POS
Infrasys Cloud POS
About Infrasys Cloud POS
Infrasys Cloud is a restaurant management platform designed to help businesses in the hospitality industry manage sitting plans, menus, orders, and more via a unified portal. The platform enables organizations to capture customer orders and process payments using mobile devices equipped with biometrics, RFID, and magnetic strip readers.
Infrasys Cloud allows restaurants to create, launch, and manage promotional offers, client menus, waiter instructions, and other details from a centralized media library. It offers a host of features such as tableside ordering, automated recommendations, takeout and delivery management, check splitting, coupons management, offline access, and more. Administrators can also design a personalized dashboard to display multilingual menus with frequently ordered items, securely process credit cards, and capture customers' digital signatures.
Infrasys Cloud lets managers generate and export custom reports to gain insights into metrics related to orders and sales by location or groups. It also supports integration with various third-party applications including Hetras, Pegasus, Alipay, Oracle Opera, Salesforce, Maestro, Aspen, and more via APIs. We’ve built a transparent and easy to access API platform with full access to all parts of the system. Essentially future-proofing your POS to all future technology and ensuring you will always be able to connect to new technology.
Deeply integrated with payment solutions, we provide a variety of solutions to accept payments. From credit cards, room debits and disruptive wallets, discover a broad array of options including direct integration with Alipay, split check by options, tips, coupons and more.
Our Shiji Group heritage means Infrasys Cloud was designed to connect to your PMS, inventory and ordering systems easily. We understand the value of integrated solutions and work hard to ensure everything supports seamless integration of your business processes.
Multiple outlets in a single location or multiple locations across the world. With Infrasys you manage all of them from your head office, from reporting to accounts, inventory and everything in between.
To cater for the growing use of digital menus for customers, we have a fully customizable tableside ordering system, that is fully integrated with the kitchen and of course, works with iPads, Android tablets or Microsoft Surface.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Infrasys Cloud POS
Management:
With Dual screen registers and promotional screens Infrasys will save you time and increase sales (and customer satisfaction).
By building a central media library you can update everything from one central location and not need to worry about having the images ready. Digital displays, client menus, waiter devices all managed from a single location.
Main items or sub-menu items, design it your way
Design the dashboard to fit your menu, larger buttons for the frequently used items, or simply for those you want to sell more of.
Accept credit cards or pay-to-room digitally and keep it all secure with digital signature.
With multi-lingual functionalities built in, Infrasys helps you on-board staff and provide localized service to your international clients.
The Cloud Advantage:
Remote access means all your data, your menu and your ordering system are always with you, no matter where you go. All you need is a tablet or mobile device and internet access.
Employee management is a breeze. Centrally add or remove users to your locations, manage access rights and track performance or access rights from a central location. Improve security and peace of mind with efficient access control.
With standardized inventory management you’re in control of your inventory per outlet or for the group. Managing when you’re low, when you need to shift stock from one location to another or just connecting it to re-ordering systems.
Easy to use reprt viewing. The owner can view and print the store operating data reports via mobile devices or other portable devices at any time anywhere through a web browser. Grasp the operation moments.
Control and manage brand standards across multiple entities. View centralized revenue and sales statistics to increase profitability.
Centralized security management and protection provides your system with protection from threats making your data and your customer's data
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Infrasys Cloud POS: 38
Alternatives
Microsoft Project
Simphony POS
Aloha Cloud
mycloud PMS
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
good pos
Reviewed on 31/1/2023
Pros
easy to use, good support team , cloud is fast.
Cons
improve ui/ux desgin,maybe can load images for real outlet and put table in.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of the Best Solutions for POS systems
Reviewed on 5/10/2020
The system is reliable, easy to use and with a great team behind it. And also have a very competitiv...
The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.
Pros
- Easy to use
- Great integrations with Oracle Opera
- Great Installation Team.
- Great Customer Support.
Cons
- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.
Reasons for Choosing Infrasys Cloud POS
The customer service from Aloha is the worst, also we have several terminal that doesn't work and never received a straight proposal to make them work.Switched From
Aloha CloudReasons for Switching to Infrasys Cloud POS
First, they support. All the guys who works with them love it. Also, the price is competitive and they give to us more personalization options.Response from A Shiji Group Brand
Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good Software for Hospitality Business
Reviewed on 29/1/2024
Overall very userfriendly and efficient software.
Overall very userfriendly and efficient software.
Pros
Infrasys Cloud POS is very user friendly and easy to use in the outlet. Menu and item management, table assignment and print management is praise worthy. Report viewing and generating is also very user friendly. Support from Infrasys team takes a little while but once connected they do their job diligently.
Cons
Check Printer is directly configured to the local ip address of the POS terminal with which its connected. If the POS terminal ip changes then check printer needs to be reconfigured. Infrasys team should really workaround for this part. Either make it possible for us to configure directly with the hostname of the POS terminal or tweak something so that there will be no need for assigning static ip for the POS terminal.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Solution
Reviewed on 29/9/2020
so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as...
so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.
Pros
paperless ordering system - We deployed Ipad in most of the hotels works very well.
Cons
KDS improvements - think this needs abit of work.
Alternatives Considered
Simphony POSReasons for Switching to Infrasys Cloud POS
Price, the architectural setup and its hardware compatibilityResponse from A Shiji Group Brand
Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation
Reviewed on 29/9/2020
In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud...
In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .
Pros
-It's real cloud base and Realtime sync , user able work and manage the system from anywhere
- The POS System serve very fast on operation , easy administration menu and system .
-Secure with all aspect of action transaction capture in logs .
- No proprietary hardware and OS , can work on Windows Base OS also iOS and Android
- Reliable of system performance , very minimum down time
- Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours
- The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation
- Flexible reporting module
Cons
The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .
Response from A Shiji Group Brand
Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Infrasys Cloud POS FAQs
Below are some frequently asked questions for Infrasys Cloud POS.Q. What type of pricing plans does Infrasys Cloud POS offer?
Infrasys Cloud POS offers the following pricing plans:
- Free Trial: Not Available
Please contact Shiji's Infrasys directly for pricing details.
Q. Who are the typical users of Infrasys Cloud POS?
Infrasys Cloud POS has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Infrasys Cloud POS support?
Infrasys Cloud POS supports the following languages:
Chinese, Dutch, English, French, Italian, Polish, Portuguese, Spanish
Q. Does Infrasys Cloud POS support mobile devices?
Infrasys Cloud POS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Infrasys Cloud POS integrate with?
Infrasys Cloud POS integrates with the following applications:
Adyen, Altitude, Amadeus, CRM Sales Force Automation, Elavon, Epicor, Follett Aspen SIS, FreedomPay, Infor HMS, Lightspeed POS, Maestro PMS, OKKAMI, OrderUp, Pegasus, SIHOT, SYSPRO, SerVme, SevenRooms, Shift4, Shiji Payment Solutions, Stayntouch PMS, Tapendium, VIENNA Advantage ERP & CRM, Verb, eConnect, myCheck, protel PMS
Q. What level of support does Infrasys Cloud POS offer?
Infrasys Cloud POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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