Patriot Payroll

Patriot Software helps you keep your time and money!

4.8 /5 (2606 reviews) Write a Review!

Patriot Payroll Overview

What is Patriot Payroll?

With Patriot Software's secure online payroll system, you can pay employees easily. Run payroll using a simple 3-step process. Step one: enter employee hours and our software will calculate your payroll in seconds. Step two: Approve your payroll. Step three: print checks or use our free direct deposit. With our Full-Service Payroll option, your federal, state, and local payroll taxes are all collected, remitted and filed on your behalf. We offer guarantee our tax filings to be on-time!

Patriot Payroll Overview

Pricing

Starting from
US$10.00/month

Pricing options

Free Trial
Subscription
Value for money

Base price $10 a month +$4 per employee for Basic Payroll, Full Service base price $30/month + $4 per employee. No end of the year fees or surprise charges.


Patriot Payroll Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Patriot Payroll screenshot: Patriot Payroll screenshot: Patriot Payroll screenshot: Patriot Payroll screenshot: Patriot Payroll screenshot:

Patriot Payroll Reviews

Patriot Payroll Reviews

Overall rating
4.8
/
5
Excellent
2213

Very good
328

Average
40

Poor
10

Terrible
15

Value for Money
4.8
Features
4.7
Ease of Use
4.7
Customer Support
4.8
98% recommended this app
Phil L.

Most pleased... intuitive and easy to use

Exceptional. Easy to use. Quick response on questions.


Karen H.

Patriot is an amazing platform for small businesses

I have been a customer for over 4 years. I left for a brief time thinking I could find something better but after only 5 months, I came back to Patriot. There short falls do not add up to their amazing customer service!


Chris D.

Get a real company to do your payroll


Gandalf F.

Great for tight budgets

Overall, Patriot has been a great tool and it freed me from the clutches of Intuit, maker of Quickbooks. I spend a fraction of what I used to pay Intuit and I get more features with better customer service.

I also looked at Gusto and Paychex, but Patriot was the cheapest option with the most features, hands down.


Shana S.

Patriot Software is the way to go!

My experience has been wonderful overall with Patriot Payroll. I am able to process my payroll easily and efficiently. I haven't needed external assistance because the system is so user-friendly that I am able to handle all of my needs on my own.


Phil L.
Industry: Nonprofit Organisation Management
Company size: 2-10 Employees

Most pleased... intuitive and easy to use

Used Weekly for 1+ year
Reviewed on 11/1/2021
Review Source: Capterra

Exceptional. Easy to use. Quick response on questions.

Pros

Intuitive, flexible, suits all my needs, takes care of the IRS, W2s, 1099... I love it.. Would cost me four times as much to even think about having a bookkeeper do this for me.. Excellent for small non-profit and for entrepreneurs.

Cons

Not really any. Took a little time to set up, but that is expected.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Karen H.
Industry: Outsourcing/Offshoring
Company size: 2-10 Employees

Patriot is an amazing platform for small businesses

Used Daily for 2+ years
Reviewed on 14/1/2021
Review Source: Capterra

I have been a customer for over 4 years. I left for a brief time thinking I could find something better but after only 5 months, I came back to Patriot. There short falls do not add up to their amazing customer service!

Pros

You can't beat the price point for the technology. it's a solid platform for a small business. They are constantly developing new features that enhance the experience. Their customer service is the best in the business, by far! I don't know how they do it but they hire the nicest most helpful people out there.

Cons

Their reports are somewhat limited and the ability to capture history for changes is non-existent.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chris D.
Industry: Electrical/Electronic Manufacturing
Company size: 2-10 Employees

Get a real company to do your payroll

Used Other for 1-5 months
Reviewed on 3/5/2017
Review Source: SoftwareAdvice

Pros

It is very inexpensive and takes on clients that have very few employees. Customer service reps are EXTREMELY HELPFUL, polite, and very knowledgeable of the program abilities and shortfalls.

Cons

You can cancel ANYTIME, but then you have to send all the State/Government taxes collect to their respective agencies with the appropriate paperwork. Patriot sends all the taxes back to you to deal with. Some taxes are due annually, due the end of January, so if you want Patriot to file it, you have to keep the subscription until that date. Nickel and diming. If you want them to track sick days, accumulated vacation days etc, it is included. If you want your employees to be able to track it through the online portal, that will cost you additional per month. Check out the list of add-ons to determine what is important to you.
They offer QuickBooks import of data, but I have yet to see how anything matches anything on the bank statement. Like taxes are deducted from payroll, they show in a different month than the payroll, and the payroll imports as the gross amount which is not the amount sent to the employee by NatPay. If you use a dummy account in your accounting software (QuickBooks) to run all the payroll functions through, this will not bother you and your accountant will made the journal entry additional adjustments. I could not get my first payroll to reconcile, and it was determined that Patriot made an error and did not collect $ 3.60 in taxes somewhere. I am going with when the taxes were going to be sent to the agency, the error would have been found and corrected (depending on the tax agency, some are sent monthly, some quarterly, some annually.) The next payrolls were done correctly.
NatPay is a 3rd party vendor that facilitates the employee direct deposit. If you enter a payroll incorrectly and want to cancel, even seconds later, Patriot says it is canceled, but you have to CALL NATPAY otherwise it goes through. Be sure to not miss the pop-up warning. I was advised they are working on a better solution to make sure it is clear what to do in order to cancel a mistake payroll that was submitted.
The site is not all that easy to navigate. There are report and default options that may not be easy to locate how to set. Strongly suggest that you contact customer services and they will walk you quickly through the process.
I have worked with 4 different Payroll service companies over the last couple of years. They are not all the same, they each have strengths and weaknesses and wide range of costs. From what I can tell, they all do the payroll functions of collecting and distributing employee payments and taxes correctly. The big difference, besides costs, is what they include in the base price, and if/how they enter this information into your accounting system like QuickBooks. With any payroll service, you always have the option to enter it manually into your system from the paystubs which ensure it is entered how you want it.

Response from Michele

I'd like to take the opportunity to clarify some of your misgivings about Patriot:
1. You are correct, you can cancel anytime. If you do cancel, we do give you any money back we have collected so that you can make your filings yourself. If you want Patriot to file, for you, (we'd be happy to), you just need to cancel after the filings have been made.

2. You do not get charged to keep track of sick days or vacation days. There is a free feature in the software called "Manage Time Off".

3. Next pay periods DO automatically populate. This was a feature we added last year.

4. All payroll reports are under the Payroll tab under "Reports". We have an excellent "Payroll Details Report" where you can adjust dates and select specific employees and/or taxes to view. These can be grouped in a variety of ways: check, employee, paydate, totals

5. Once you run a payroll, a file is instantly sent to Natpay. If you void the payroll, you are correct, you will want to call Natpay and make sure the file has been canceled. Because this is a third party vendor who handles direct deposit, we can't control how their system works after the file is sent, unfortunately. We do give warning in the system to remind you. (We want to be sure your employees are only paid once.)

6. Our QB export only sends by pay date, not pay period.

7. We appreciate that we can make our navigation easier, and our UX team is on it!

I'm having a customer support rep reach out to you to help you with these things. We are here for you, Chris. We want you to be among the thousands of satisfied customers Patriot serves every day!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Gandalf F.
Industry: Financial Services
Company size: Self Employed

Great for tight budgets

Used Weekly for 1+ year
Reviewed on 14/1/2021
Review Source: Capterra

Overall, Patriot has been a great tool and it freed me from the clutches of Intuit, maker of Quickbooks. I spend a fraction of what I used to pay Intuit and I get more features with better customer service.

I also looked at Gusto and Paychex, but Patriot was the cheapest option with the most features, hands down.

Pros

I signed up as a Partner and got 50% discount off the retail rates. I like that the full service payroll handles all the tax remittances and reporting. Plus, I generated W-2s with the click of a button.

Cons

My biggest disappointment was the 4 day lead time on Direct Deposit. We typically set up pay periods to end on Saturday, so we had to run payroll on Monday in order to make direct deposit show up on Friday. That left no cushion of time and a holiday pushed the direct deposit back to the following Monday!

The "solution" was to Prefund the Payroll by giving Patriot a "Deposit" that they used for each payroll and then "refilled" to the set amount. Luckily, this worked for my some of my clients, but many of them can't afford to tie up that much cash. This may be a deal breaker for some companies.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Shana S.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Patriot Software is the way to go!

Used Weekly for 1+ year
Reviewed on 12/1/2021
Review Source: Capterra

My experience has been wonderful overall with Patriot Payroll. I am able to process my payroll easily and efficiently. I haven't needed external assistance because the system is so user-friendly that I am able to handle all of my needs on my own.

Pros

Patriot Software Payroll is very easy to use! It is very simple to make any adjustments to the employee files and also to print off any necessary reports. I can always find what I am looking for!

Cons

The only feature that I find frustrating, is when I am inputting the information for payroll and then I need to back out of the screen to update an employee file for whatever reason and all of my information that I have entered has to be deleted. It would be better if the information was able to be saved and then edited later, if needed. It is frustrating when you need to make one small change to one employee file and therefore you lose ALL of the input you put in for the other employees and have to re-enter all of the information.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.4/10
Based on 2,606 user ratings
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Patriot Payroll Pricing

Patriot Payroll Pricing

Starting from
US$10.00/month
Free Trial
Subscription
Value for money

Base price $10 a month +$4 per employee for Basic Payroll, Full Service base price $30/month + $4 per employee. No end of the year fees or surprise charges.

Base price $10 a month +$4 per employee for Basic Payroll, Full Service base price $30/month + $4 per employee. No end of the year fees or surprise charges.

Value for Money
4.8/5
Based on 2,606 user ratings
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Patriot Payroll Features

Patriot Payroll Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.7/5
Based on 2,606 user ratings
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Categories

Additional information for Patriot Payroll

Additional information for Patriot Payroll

Key features of Patriot Payroll

  • Automatic Updates
  • Check/Deposit Payment Detail
  • Create money codes for employee reimburements
  • Free Employee Portal
  • Free Support
  • Free Trial - No Obligation
  • Free direct deposit
  • Free setup
  • Manage employee time off
  • Online payroll Anytime, Anywhere
  • Optional 1099 software
  • Optional HR Add-on
  • Optional Service for Payroll Tax Filings
  • Optional Time and Attendance Add-on
  • Paycheck History
  • Payroll Tax Calculations
  • Printable W-2s
  • QB desktop export
  • Same encryption banks use
  • Seamless integration with optional HR add-on
  • Secure SSL encryption
  • Vacation Tracking
  • W-2s/W-3s
  • Works on any OS
  • with Optional time and attendance software

Benefits

Patriot Software offers free setup and support. There are no long term contracts, and you can cancel at any time, for any reason. Our software is mobile friendly so there is no app needed to run payroll on your phone or tablet! Oh, and did we mention that we are 100% developed and supported in the USA?

Patriot Payroll FAQs

Patriot Payroll FAQs

Below are some frequently asked questions for Patriot Payroll.

Q. What type of pricing plans does Patriot Payroll offer?

Patriot Payroll offers the following pricing plans:

Starting from: US$10.00/month

Pricing model: Subscription

Free Trial: Available

Base price $10 a month +$4 per employee for Basic Payroll, Full Service base price $30/month + $4 per employee. No end of the year fees or surprise charges.

Q. What are the main features of Patriot Payroll?

Patriot Payroll offers the following features:

  • Automatic Updates
  • Check/Deposit Payment Detail
  • Create money codes for employee reimburements
  • Free Employee Portal
  • Free Support
  • Free Trial - No Obligation
  • Free direct deposit
  • Free setup
  • Manage employee time off
  • Online payroll Anytime, Anywhere
  • Optional 1099 software
  • Optional HR Add-on
  • Optional Service for Payroll Tax Filings
  • Optional Time and Attendance Add-on
  • Paycheck History
  • Payroll Tax Calculations
  • Printable W-2s
  • QB desktop export
  • Same encryption banks use
  • Seamless integration with optional HR add-on
  • Secure SSL encryption
  • Vacation Tracking
  • W-2s/W-3s
  • Works on any OS
  • with Optional time and attendance software

Q. Who are the typical users of Patriot Payroll?

Patriot Payroll has the following typical customers:

Small Business, Non Profit, Freelancers, Mid Size Business

Q. What languages does Patriot Payroll support?

Patriot Payroll supports the following languages:

English

Q. Does Patriot Payroll support mobile devices?

We do not have any information about what devices Patriot Payroll supports

Q. What other apps does Patriot Payroll integrate with?

Patriot Payroll integrates with the following applications:

Plaid, QuickBooks Online Advanced, TSheets

Q. What level of support does Patriot Payroll offer?

Patriot Payroll offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base