IntouchSurvey

Survey platform for retail and hospitality sectors

About IntouchSurvey

IntouchSurvey is designed to help businesses across retail, hospitality, grocery, and other sectors conduct electronic surveys for market research. The application enables managers to measure customer satisfaction scores, collect audience feedback, retain existing customers, and track employee productivity.

The centralized dashboard allows administrators to analyze the key drivers for customer satisfaction or dissatisfaction and set up operational goals. It offers a host of features including audit logs, data storage management, reporting, case management, notifications, and more. IntouchSurvey also lets employees use filters to view survey data by specific dates, attributes, questions, locations, and other criteria. It helps enterprises distribute surveys via email, social media pages, and QR codes and conduct sentiment analysis.

IntouchSurvey enables organizations to capture and store voice of customer (VoC) data in a centralized repository and map customer journeys. Marketing teams can also use the application to create surveys as per the recipient’s requirements using the dynamic logic methodology.

Pricing starting from:

US$199.00/month

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to IntouchSurvey

Devices

Business size

S M L

Markets

Canada, France, United Kingdom, United States

Supported Languages

English, French

Pricing starting from:

US$199.00/month

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to IntouchSurvey

Images

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IntouchSurvey Software - IntouchSurvey checklist
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Features

Total features of IntouchSurvey: 86

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Charting
  • Conditional Logic
  • Continuous Feedback
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualisation
  • Drag & Drop
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Feedback Management
  • Goal Setting / Tracking
  • Live Results Tracking
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Panel Management
  • Performance Management
  • Performance Review Management
  • Polls/Voting
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomisation
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customisation
  • Visual Analytics
  • Website Integration

Alternatives

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SurveyLab

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Checkbox Survey

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Checkbox develops professional, feature-rich survey software for organizations, teams, and individuals. Available in...

Voxco Online

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IntouchSurvey FAQs

Below are some frequently asked questions for IntouchSurvey.

IntouchSurvey offers the following pricing plans:

  • Starting from: US$199.00/month
  • Pricing model: Flat Rate
  • Free Trial: Available

IntouchSurvey has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

IntouchSurvey supports the following languages:

English, French

IntouchSurvey supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations IntouchSurvey has

IntouchSurvey offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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