QuickBooks Online

Small business accounting software

4.3 /5 (3991 reviews) Write a Review!

QuickBooks Online Overview

What is QuickBooks Online?

QuickBooks Online is a cloud-based accounting solution that helps small businesses manage their accounting, income, expenses, payroll, and more. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, 'Pay Now' buttons, and mobile websites, and all with auto-synchronization. The native mobile apps for Android and iOS facilitate on-the-go sales receipt capture, expense tracking, cash flow management, account balance tracking, time tracking, transaction review, purchase order management, client communications, and more.

QuickBooks Online automatically syncs a complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of company finances. The platform creates trade, profit, and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from within the dashboard so businesses only see what matters the most to them.

By navigating through the QuickBooks Online dashboard users can track payments, sales history, and invoice details, add users, and edit permissions. QuickBooks Online is completely integrated with QuickBooks Online Payroll and Intuit GoPayment, as well as third party apps such as PayPal, Shopify, Xero, Salesforce, Square POS, and more.

QuickBooks Online Overview

Pricing

Starting from
US$10.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

30-day free trial, no credit card required.

Independent contractors:
Self-Employed: $10/month

Small businesses:
Simple Start: $20/month
Essentials: $40/month
Plus: $60/month


QuickBooks Online Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Traditional), English, French, Portuguese, Spanish

Media

From the dashboard users can view reports on key metrics and carry out key tasks
Create invoices from pre-designed templates
Create customized reports or chose from recommended reports
The activity dashboard provides updates and alerts on invoices or estimates
Estimates can be converted into invoices
Invoices can be tracked from initial sending to payment
Customer files can be accessed to view pending payments
Payments can be accepted from the mobile app
Small businesses can track their banking and credit cards
Sales can be tracked including overdue payments, open invoices, unbilled activity, and more
QuickBooks Online video QuickBooks Online screenshot: From the dashboard users can view reports on key metrics and carry out key tasks QuickBooks Online screenshot: Create invoices from pre-designed templates QuickBooks Online screenshot: Create customized reports or chose from recommended reports QuickBooks Online screenshot: The activity dashboard provides updates and alerts on invoices or estimates QuickBooks Online screenshot: Estimates can be converted into invoices QuickBooks Online screenshot: Invoices can be tracked from initial sending to payment QuickBooks Online screenshot: Customer files can be accessed to view pending payments QuickBooks Online screenshot: Payments can be accepted from the mobile app QuickBooks Online screenshot: Small businesses can track their banking and credit cards QuickBooks Online screenshot: Sales can be tracked including overdue payments, open invoices, unbilled activity, and more

QuickBooks Online Reviews

QuickBooks Online Reviews

Overall rating
4.3
/
5
Excellent
2036

Very good
1288

Average
433

Poor
117

Terrible
117

Value for Money
4.1
Features
4.1
Ease of Use
4.1
Customer Support
3.9
83% recommended this app
Tammi O.

Great product with several variable add ons

I have been using QB's online for 8 years including 2 different versions. I have created several reports easily and pulled data into spreadsheets. Very user friendly regardless of which version you use and can seamlessly connect additional services. One of the best accounting sites available


Joshua M.

Should Be Great...But There Are Some Issues

Overall, the software should be and is quite capable, however, it seems the staff need more resources/training to troubleshoot issues and the pay period settings need to be more customizable.


Lisa N.

QBO helps me to manage

My overall experience with the software has been overhwelmingly positive. I can use it to bill clients, attach timesheets, run payroll, connect to the bank and reconcile, and also connect the credit card to the system. It's been really handy.


Jimmy M.

I'm happily married to QuickBooks

I think the future is digital and it's time that we all dropped our fear and start keeping our records online.

It’s very possible that your hard disk could crash but Quickbooks will still be there storing your records.

I recommend Quick books to small and medium-sized companies.


Taylor M.

Overall a great choice for nonprofits

Overall I am very pleased by my experience with QBO. While I struggled with initial implementation, it has very much streamlined financial management once I figured out how to more efficiently utilize the software. The flexibility of using QBO through my browser of software download is an immensely important feature that I cannot overstate - since my position is volunteer/unpaid, if I ever leave the organization they cannot be tied to a software downloaded on my personal laptop. Plus its just nice to know that I have access anywhere I need, regardless.


Tammi O.
Industry: Financial Services
Company size: 2-10 Employees

Great product with several variable add ons

Used Weekly for 2+ years
Reviewed on 4/9/2019
Review Source: Capterra

I have been using QB's online for 8 years including 2 different versions. I have created several reports easily and pulled data into spreadsheets. Very user friendly regardless of which version you use and can seamlessly connect additional services. One of the best accounting sites available

Pros

This software is very easy to use, I have used both for LLC and Self Employed versions and can customize to what the clients need. Running reports for various needs is quick and easy.

Cons

Depending on the version and add on service that you use the 1099 reporting was a little more expensive than another service I found in recent years, but overall not an outrageous amount at all.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Joshua M.
Industry: Real Estate
Company size: 2-10 Employees

Should Be Great...But There Are Some Issues

Used Daily for 1-5 months
Reviewed on 24/7/2019
Review Source: Capterra

Overall, the software should be and is quite capable, however, it seems the staff need more resources/training to troubleshoot issues and the pay period settings need to be more customizable.

Pros

Quickbooks is the most well-known accounting software on the planet. It's slick, the software is implemented and developed well with no bugs in my experience, and the capability fits any size business via their subscription plans. This was very much needed for me as a small business owner and it's been a great step up from what I was previously doing.

Cons

Here's the cons: When setting up an employee the software gave me a notification and wouldn't allow me to go further once I selected that I had paid the employee previously and would be paying back taxes on them myself rather than charging those to the employee payroll. The notification wanted me to contact Quickbooks for "special handling". The problem is that the QB staff didn't seem to know what or why it was doing that and in the end basically I just had to bypass that whole question altogether to get the employee in the system and I'll have to figure out the previous taxes come tax time. This was like a 2 week process of asking QB repeatedly about this issue.

The last con is the software's insistence to have me running payroll on the same day as the end of the pay period. I've never worked anywhere that did this and it doesn't make a whole lot of sense considering you don't have the hours for that last day yet. But nonetheless, I cannot find any option to change this and I end up waiting a week later, then running payroll, but the software ends up changing the pay date to the previous pay date after a couple of days, so my records are off. This has been the single most frustrating part of the software and nobody seems to know how to modify this particular aspect of it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Lisa N.
Industry: Accounting
Company size: 2-10 Employees

QBO helps me to manage

Used Daily for 2+ years
Reviewed on 20/9/2020
Review Source: Capterra

My overall experience with the software has been overhwelmingly positive. I can use it to bill clients, attach timesheets, run payroll, connect to the bank and reconcile, and also connect the credit card to the system. It's been really handy.

Pros

I like the fact that payroll is integrated, I love the automated reporting (saves me having to remember to send reports), I like that you can upload documents to it, that you can now send in / attach receipts to it, and that you can do quite detailed reporting and drill down on numbers easily, that you can lock the records to stop people going back in and changing anything by mistake, and that reports can be by classes, so you can monitor spending and income by 'class' / project. I like the reporting functionality and the ease of use.

Cons

I'd like the receipt capturing software to be a bit better (its basic at the moment, but I'm sure it'll improve as it was only a feature added this year), I don't like the fact that although my paypal links, (I have multi currency within paypal) and this doesn't seem to reflect well within the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jimmy M.
Industry: Food & Beverages
Company size: 51-200 Employees

I'm happily married to QuickBooks

Used Daily for 2+ years
Reviewed on 29/6/2019
Review Source: Capterra

I think the future is digital and it's time that we all dropped our fear and start keeping our records online.

It’s very possible that your hard disk could crash but Quickbooks will still be there storing your records.

I recommend Quick books to small and medium-sized companies.

Pros

Before I began using QuickBooks, my biggest fear was that we were going to entrust a cloud with our money.

Personally, I was hesitant for a long time and so was my company. But after that, we decided to take a leap of faith and use QuickBooks. We’ve been happily married to this software ever after.

So here is why I like QuickBooks

It’s invoicing feature is amazing. The feature automatically invoices our customers and brilliantly matches the invoices to the customers.

Quickbooks takes payments, bills and compiles reports for everything

And while Quickbooks is doing this, everyone on the accounting team accesses it with ease.

Cons

Quickbooks crashes a lot and limits access to a few number of people. That's why I don't recommend it to big firms.

Response from Intuit

Hi Jimmy. We're so glad you decided to give QuickBooks a chance. It's wonderful to hear you're enjoying it for your business needs. Storing data on cloud storage can be daunting which is why security is our top priority. More information on how we protect your data can be found here: https://security.intuit.com/index.php

The great part of our online product is the variety of subscriptions offered that can be used by different sized companies. We recently introduced a new level called QuickBooks Online Advanced (https://quickbooks.intuit.com/blog/whats-new/quickbooks-online-advanced-growing-with-and-for-our-customers/) which allows up to 25 users and has new features to help run a larger company.

Thank you for taking the time to write a review and welcome to the QuickBooks family!

Jen, The QuickBooks Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Taylor M.
Industry: Nonprofit Organisation Management
Company size: 2-10 Employees

Overall a great choice for nonprofits

Used Weekly for 1+ year
Reviewed on 12/9/2020
Review Source: Capterra

Overall I am very pleased by my experience with QBO. While I struggled with initial implementation, it has very much streamlined financial management once I figured out how to more efficiently utilize the software. The flexibility of using QBO through my browser of software download is an immensely important feature that I cannot overstate - since my position is volunteer/unpaid, if I ever leave the organization they cannot be tied to a software downloaded on my personal laptop. Plus its just nice to know that I have access anywhere I need, regardless.

Pros

QBO has made it so much easier to stay on top of finances for the nonprofit I work with. It's so nice to add bills for reimbursement of expenses to stay on top of when the expense occurred as well as when the reimbursement check was written vs deposited. Automatic linking to my bank account and to paypal is a lifesaver. I don't know what I would do without locations or being able to use classes for fund reporting/functional expenses.

Cons

There was definitely a steep learning curve, and I've just had to accept that some of the transactions I was doing when I first started weren't done in the most 'ideal' way. I'm adding historical finances for 8 years and struggling with handling inventory in particular, since I'm both trying to keep up with current purchases/sales and build the historical financial statements. While the QBO online forum is generally helpful for troubleshooting issues, sometimes I run into features that just aren't available on QBO and only on QuickBooks desktop which is incredibly frustrating when I know how useful it would be.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8.2/10
Based on 3,991 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

QuickBooks Online Pricing

QuickBooks Online Pricing

Starting from
US$10.00/month
Free Trial
Free
Subscription
Value for money

30-day free trial, no credit card required.

Independent contractors:
Self-Employed: $10/month

Small businesses:
Simple Start: $20/month
Essentials: $40/month
Plus: $60/month

30-day free trial, no credit card required.

Independent contractors:
Self-Employed: $10/month

Small businesses:
Simple Start: $20/month
Essentials: $40/month
Plus: $60/month

Value for Money
4.1/5
Based on 3,991 user ratings
Compare value for money rating with alternatives
Compare with alternatives

QuickBooks Online Features

QuickBooks Online Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.1/5
Based on 3,991 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for QuickBooks Online

Additional information for QuickBooks Online

Key features of QuickBooks Online

  • ACH payment processing
  • Account reconciliation
  • Accounting management
  • Actionable insights
  • Activity dashboard
  • Ad hoc reporting
  • Automated online banking
  • Automatic backup
  • Automatic tax calculations
  • Bank reconciliation
  • Banking data synchronization
  • Billable hours tracking
  • Billing & invoicing
  • Budgeting
  • Cash flow management
  • Cash flow statement
  • Categorization
  • Charting
  • Check printing
  • Create & manage invoices
  • Create custom invoices
  • Create estimates
  • Credit card integration
  • Credit card processing
  • Custom fields
  • Custom forms
  • Custom invoices
  • Customizable billing
  • Customizable branding
  • Customizable categories
  • Customizable reporting
  • Customizable templates
  • Dashboards and feeds
  • Data import/export
  • Deadline tracking
  • Deduction management
  • Direct deposit
  • Discount management
  • Document templates
  • Drag & drop interface
  • Electronic payments
  • Email integration
  • Enhanced payroll
  • Enter & manage bills
  • Estimating
  • Expense claims
  • Expense tracking
  • Export data to Excel
  • GPS
  • GPS integration
  • Geolocation
  • Income & expenses management
  • Income statements
  • Inventory tracking
  • Invoice management
  • Invoice processing
  • Location tracking
  • Mileage tracking
  • Mobile integration
  • Mobile receipt capture
  • Multi-currency
  • Multi-device document sharing
  • One-click reporting
  • Organize expenses
  • Outstanding invoices
  • PCI DSS compliance
  • Paperless receipt tracking
  • Pay online link in invoices
  • Payroll integration
  • Payroll management
  • Print checks
  • Profit & Loss and Balance Sheet reports
  • Profit / loss statement
  • Purchase order management
  • Purchasing management
  • Real time data
  • Real time reporting
  • Real time updates
  • Receipt management
  • Receiving
  • Recurring billing
  • Reoccurring payments
  • SSL security
  • Sales tax management
  • Sales tracking
  • Synchronization management
  • Taxes management
  • Third party integration
  • Time & expense tracking
  • Track payments
  • Track sales & expenses
  • Trend analysis
  • User management
  • Vendor management
  • eCommerce integration

Benefits

  • Accounts management: QuickBooks Online allows users to access their complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

  • Interface and dashboard: users can login to their QuickBooks Online backend from anywhere with internet access, no downloadable software is required and users can create customizable feeds and charts.

  • Security and backups: All data inputted is securely backed-up to the cloud and data can be exported to Excel spreadsheets. QuickBooks Online will track customer payments and send notifications of any errors in processing.

  • Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in the pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

  • Multi-platform transparency: QuickBooks Online will auto-sync with all connected devices and the multiple users connected to each package. Users can create restrictions for each user to enforce in-house hierarchy.

  • QuickBooks Online FAQs

    QuickBooks Online FAQs

    Below are some frequently asked questions for QuickBooks Online.

    Q. What type of pricing plans does QuickBooks Online offer?

    QuickBooks Online offers the following pricing plans:

    Starting from: US$10.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    30-day free trial, no credit card required. Independent contractors: Self-Employed: $10/month Small businesses: Simple Start: $20/month Essentials: $40/month Plus: $60/month

    Q. What are the main features of QuickBooks Online?

    QuickBooks Online offers the following features:

    • ACH payment processing
    • Account reconciliation
    • Accounting management
    • Actionable insights
    • Activity dashboard
    • Ad hoc reporting
    • Automated online banking
    • Automatic backup
    • Automatic tax calculations
    • Bank reconciliation
    • Banking data synchronization
    • Billable hours tracking
    • Billing & invoicing
    • Budgeting
    • Cash flow management
    • Cash flow statement
    • Categorization
    • Charting
    • Check printing
    • Create & manage invoices
    • Create custom invoices
    • Create estimates
    • Credit card integration
    • Credit card processing
    • Custom fields
    • Custom forms
    • Custom invoices
    • Customizable billing
    • Customizable branding
    • Customizable categories
    • Customizable reporting
    • Customizable templates
    • Dashboards and feeds
    • Data import/export
    • Deadline tracking
    • Deduction management
    • Direct deposit
    • Discount management
    • Document templates
    • Drag & drop interface
    • Electronic payments
    • Email integration
    • Enhanced payroll
    • Enter & manage bills
    • Estimating
    • Expense claims
    • Expense tracking
    • Export data to Excel
    • GPS
    • GPS integration
    • Geolocation
    • Income & expenses management
    • Income statements
    • Inventory tracking
    • Invoice management
    • Invoice processing
    • Location tracking
    • Mileage tracking
    • Mobile integration
    • Mobile receipt capture
    • Multi-currency
    • Multi-device document sharing
    • One-click reporting
    • Organize expenses
    • Outstanding invoices
    • PCI DSS compliance
    • Paperless receipt tracking
    • Pay online link in invoices
    • Payroll integration
    • Payroll management
    • Print checks
    • Profit & Loss and Balance Sheet reports
    • Profit / loss statement
    • Purchase order management
    • Purchasing management
    • Real time data
    • Real time reporting
    • Real time updates
    • Receipt management
    • Receiving
    • Recurring billing
    • Reoccurring payments
    • SSL security
    • Sales tax management
    • Sales tracking
    • Synchronization management
    • Taxes management
    • Third party integration
    • Time & expense tracking
    • Track payments
    • Track sales & expenses
    • Trend analysis
    • User management
    • Vendor management
    • eCommerce integration

    Q. Who are the typical users of QuickBooks Online?

    QuickBooks Online has the following typical customers:

    Small Business, Non Profit, Freelancers

    Q. What languages does QuickBooks Online support?

    QuickBooks Online supports the following languages:

    Chinese (Traditional), English, French, Portuguese, Spanish

    Q. What type of pricing plans does QuickBooks Online offer?

    QuickBooks Online has the following pricing plans:

    Free, Subscription

    Q. Does QuickBooks Online support mobile devices?

    QuickBooks Online supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does QuickBooks Online integrate with?

    QuickBooks Online integrates with the following applications:

    3dcart, Bill.com, Bill4Time, Payment Evolution, ProWorkflow, QuickBooks Payroll, SalesNexus, Shopify, VerticalResponse, Zoho CRM

    Q. What level of support does QuickBooks Online offer?

    QuickBooks Online offers the following support options:

    Forum, FAQs, Knowledge Base, Video Tutorials, Online Support, Phone Support