About Quickbooks Online

QuickBooks Online is a cloud-based accounting solution that helps small businesses manage their accounting, income, expenses, payroll, and more. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, 'Pay Now' buttons, and mobile websites, and all with auto-synchronization. The native mobile apps for Android and iOS facilitate on-the-go sales receipt capture, expense tracking, cash flow management, account balance tracking, time tracking, transaction review, purchase order management, client communications, and more.

QuickBooks Online automatically syncs a complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of company finances. The platform creates trade, profit, and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from within the dashboard so businesses only see what matters the most to them.

By navigating through the QuickBooks Online dashboard users can track payments, sales history, and invoice details, add users, and edit permissions. QuickBooks Online is completely integrated with QuickBooks Online Payroll and Intuit GoPayment, as well as third party apps such as PayPal, Shopify, Xero, Salesforce, Square POS, and more.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Quickbooks Online

  • Accounts management: QuickBooks Online allows users to access their complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

  • Interface and dashboard: users can login to their QuickBooks Online backend from anywhere with internet access, no downloadable software is required and users can create customizable feeds and charts.

  • Security and backups: All data inputted is securely backed-up to the cloud and data can be exported to Excel spreadsheets. QuickBooks Online will track customer payments and send notifications of any errors in processing.

  • Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in the pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

  • Multi-platform transparency: QuickBooks Online will auto-sync with all connected devices and the multiple users connected to each package. Users can create restrictions for each user to enforce in-house hierarchy.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany , France, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, French, Portuguese, Spanish, Traditional Chinese

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    Quickbooks Online Software - From the dashboard users can view reports on key metrics and carry out key tasks
    Quickbooks Online Software - Create invoices from pre-designed templates
    Quickbooks Online Software - Create customized reports or chose from recommended reports
    Quickbooks Online Software - Small businesses can track their banking and credit cards
    Quickbooks Online Software - Sales can be tracked including overdue payments, open invoices, unbilled activity, and more
    Quickbooks Online Software - Overdue and not-deposited invoices can be easily tracked
    Quickbooks Online Software - Quickbooks Online can be used to track expenses
    Quickbooks Online Software - The employee module can be used to manage payrolls
    Quickbooks Online Software - Reports can be viewed to gain insight into metrics within specified time periods
    Quickbooks Online Software - Calculate sales tax and record tax payments
    Quickbooks Online Software - The activity dashboard provides updates and alerts on invoices or estimates
    Quickbooks Online Software - Estimates can be converted into invoices
    Quickbooks Online Software - Invoices can be tracked from initial sending to payment
    Quickbooks Online Software - Customer files can be accessed to view pending payments
    Quickbooks Online Software - Payments can be accepted from the mobile app
    Quickbooks Online Software - 16
    View 17 more
    Quickbooks Online video
    Quickbooks Online Software - From the dashboard users can view reports on key metrics and carry out key tasks
    Quickbooks Online Software - Create invoices from pre-designed templates
    Quickbooks Online Software - Create customized reports or chose from recommended reports
    Quickbooks Online Software - Small businesses can track their banking and credit cards
    Quickbooks Online Software - Sales can be tracked including overdue payments, open invoices, unbilled activity, and more
    Quickbooks Online Software - Overdue and not-deposited invoices can be easily tracked
    Quickbooks Online Software - Quickbooks Online can be used to track expenses
    Quickbooks Online Software - The employee module can be used to manage payrolls
    Quickbooks Online Software - Reports can be viewed to gain insight into metrics within specified time periods
    Quickbooks Online Software - Calculate sales tax and record tax payments
    Quickbooks Online Software - The activity dashboard provides updates and alerts on invoices or estimates
    Quickbooks Online Software - Estimates can be converted into invoices
    Quickbooks Online Software - Invoices can be tracked from initial sending to payment
    Quickbooks Online Software - Customer files can be accessed to view pending payments
    Quickbooks Online Software - Payments can be accepted from the mobile app
    Quickbooks Online Software - 16

    Features

    Total features of Quickbooks Online: 156

    • "What If" Scenarios
    • 1099 Preparation
    • 401(k) Tracking
    • ACH Payment Processing
    • API
    • Account Reconciliation
    • Accounting
    • Accounts Payable
    • Accounts Receivable
    • Accrual Accounting
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • Address Validation
    • Aging Tracking
    • Approval Process Control
    • Asset Accounting
    • Asset Lifecycle Management
    • Asset Tracking
    • Attendance Management
    • Automatic Backup
    • Automatic Billing
    • Bank Reconciliation
    • Benefits Management
    • Billable Items Tracking
    • Billing & Invoicing
    • Billing Portal
    • Budgeting/Forecasting
    • Cash Flow Management
    • Cash Management
    • Categorisation/Grouping
    • Chart of accounts
    • Check Printing
    • Check Processing
    • Check Writing
    • Compliance Management
    • Consolidation/Roll-Up
    • Consumer Use Tax
    • Contact Database
    • Contingency Billing
    • Core Accounting
    • Cost Estimating
    • Credit Card Management
    • Credit Card Processing
    • Cross Ledger Posting
    • Customer Statements
    • Customisable Branding
    • Customisable Forms
    • Customisable Invoices
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Data Extraction
    • Data Import/Export
    • Direct Deposit
    • Discount Management
    • Document Templates
    • Donation Management
    • Donation Tracking
    • Donor Management
    • Drag & Drop
    • Dunning Management
    • Duplicate Payment Alert
    • Electronic Funds Transfer
    • Electronic Payments
    • Email Management
    • Estimating
    • Exemption Management
    • Expense Claims
    • Expense Management
    • Expense Tracking
    • Fee Calculation & Posting
    • Financial Aid Management
    • Financial Reporting
    • Fixed Asset Management
    • For AEC Industry
    • For Nonprofits
    • For Religious Organizations
    • Forecasting
    • Fraud Detection
    • Fund Accounting
    • General Ledger
    • Grant Management
    • Higher Education
    • Hourly Billing
    • Income & Balance Sheet
    • Inventory Management
    • Inventory Tracking
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Invoice Processing
    • Job Costing
    • K-12
    • Mobile Access
    • Mobile App
    • Mobile Payments
    • Mobile Receipt Upload
    • Multi-Company
    • Multi-Country
    • Multi-Currency
    • Multi-Department/Project
    • Multi-Period Recurring Billing
    • Multi-State
    • Nonprofits
    • Online Invoicing
    • Online Payments
    • Overpayment Processing
    • PCI Compliance
    • PO Reconciliation
    • Partial Payments
    • Partnership Accounting
    • Payment Collection
    • Payment Processing
    • Payroll Management
    • Payroll Outsourcing
    • Payroll Reporting
    • Profit/Loss Statement
    • Progress Reports
    • Project Accounting
    • Project Billing
    • Purchase Order Management
    • Purchasing & Receiving
    • Quotes/Estimates
    • Real Time Data
    • Real Time Reporting
    • Real-time Updates
    • Receipt Management
    • Receivables Ledger
    • Recurring Invoicing
    • Recurring Payments
    • Recurring/Subscription Billing
    • Reimbursement Management
    • Reporting/Analytics
    • Revenue Recognition
    • SSL Security
    • Sales Tax Management
    • Self Service Portal
    • Self-Service Reporting
    • Spend Management
    • Strategic Planning
    • Tax Compliance
    • Tax Filing
    • Tax Management
    • Taxability Verification
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Transaction Tracking
    • User Management
    • Vacation/Leave Tracking
    • Value Added Tax (VAT)
    • Vendor Management
    • Version Control
    • W-2 Preparation
    • Wage Garnishment

    Alternatives

    Xero

    4.3
    #1 Alternative to Quickbooks Online
    Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation,...

    FreshBooks

    4.5
    #2 Alternative to Quickbooks Online
    FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on...

    Wave Accounting

    4.4
    #3 Alternative to Quickbooks Online
    Wave is an all-in-one accounting solution for small businesses which combines income and expense tracking, invoicing,...

    QuickBooks Desktop Enterprise

    4.5
    #4 Alternative to Quickbooks Online
    QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

    Reviews

    Overall rating

    4.3 /5
    (5,392)
    Value for Money
    4.1/5
    Features
    4.2/5
    Ease of Use
    4.2/5
    Customer Support
    3.9/5

    Already have Quickbooks Online?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 5,392
    Troy
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Quickbooks Online, if it isn’t broken don’t fix it.

    Reviewed on 9/8/2022

    Pros

    Payroll Management in Quickbooks Online is the best of the best. Known for its great employee management tools, Quickbooks Online makes payroll a breeze. Direct Deposit in Quickbooks Online provides you with an easy and convenient streamlined system to set up for all of your employees and new hires.

    Cons

    Quick books online doesn’t have many features that i would consider need improvement. It gets the job done.

    Bryant
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Makes my job a ton easier

    Reviewed on 12/8/2022

    I like Quickbooks. The company name does make sense... you do everything quickly lol. I haven't had...

    I like Quickbooks. The company name does make sense... you do everything quickly lol. I haven't had a single issue other than the invoicing problem. I did spend more than enough time with their customer service which was a pain in the butt but the rep was really friendly and helped me get it sorted out. If I could recommend Quickbooks to a new or seasoned business owner, I definitely will! It looks expensive and hard to learn but honestly, it's much easier to navigate than it looks!

    Pros

    I was hesitant at first since I didn't want to go the everything electronic route. My wife was doing all of the tax stuff so I just gave her the okay and made the purchase. I now do everything minus invoicing through Quickbooks. Everything is streamlined for me and I realized how much time I was truly losing by doing everything through Excel and calculating by hand. My wow moment was watching my time being cut in half literally by just snapping a photo of a receipt after connecting my bank account then adding details on the purchase... that's it!

    Cons

    Now... the invoicing part I'm just not fond of. There was an error with a payment and Quickbooks kept kicking back a payment a client had made. I ended up just going through Paypal Business and setting up my invoices through there and attached my Paypal account to Quickbooks to make things easier on myself. If invoicing was different, I would be 100% with Quickbooks.

    Ryan
    Overall rating
    • Industry: Medical Devices
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    QBO Works, But It Should Be Better Than It Is

    Reviewed on 2/8/2022

    Due to the massive price increase to move to a 60k+ ERP, QBO is probably still the way to go, it's...

    Due to the massive price increase to move to a 60k+ ERP, QBO is probably still the way to go, it's just a shame that they haven't done a better job listening to their customers and implementing the MANY MANY requests and suggestions that they have been receiving for years.

    Pros

    You can login online from anywhere, and it does a great job of syncing with your bank accounts

    Cons

    The support is basically non-existent. Also, there is just no reason that they haven't implemented more customization options for how long this software has been out. They also make syncing with other programs sound good, but then limit what can actually be done on the back-end.

    Alternatives Considered

    NetSuite and Xero

    Reasons for Choosing Quickbooks Online

    QB Enterprise was getting left in the dark ages, and it simply isn't a user-friendly product.

    Reasons for Switching to Quickbooks Online

    We chose QBO over the many ERPs that we had looked at, because we ended up finding a product called OrderTime that does an excellent job syncing with QBO and takes care of our inventory and order management needs. If it weren't for OrderTime, we would have probably moved forward with an full ERP.

    Response from Intuit

    Hi, Ryan. Thanks for an honest review. This isn't the impression we hoped you'd have. We'd appreciate the opportunity to make this right. The best way to reach the QuickBooks Online Team is to use any of the methods listed here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-support/L6WqNrDq0_US_en_US). We're always happy to help. All the best. -Kristina, The QuickBooks Team

    Misty
    Overall rating
    • Industry: Accounting
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    20+ year user of Qucikbooks

    Reviewed on 4/8/2022

    Overall I'm happy with QB's online, we save a lot of time as I mentioned before on data entry. I...

    Overall I'm happy with QB's online, we save a lot of time as I mentioned before on data entry. I just don't pout my really compicated clients in the software, I keep them in desktop.

    Pros

    I love how quickly the data entry goes in QB's online versus QB's desktop. With rules and auto entries it take the tedious parts of accounting and automates them. I'm able to focus my time on more complicated items that add value to my serives to my clients.

    Cons

    It still needs a lot of work on the developement of the software. You are unable ot customize PO's, which is insane to me. It's a little hard to get used to when coming from their sister product desktop. Desktop is so rubust and had very little flaws that I somtimes find myself banging my head gainst a wall, like why?!!

    Also, the subscription based pricing makes it so you always have ot pay for the software. With desktop I bought it once and none of my clients had to pay for it. Way to make money intuit, now but that money back into the developement of the software!

    Alternatives Considered

    Xero

    Reasons for Switching to Quickbooks Online

    All my staff has used te software before and it's intuitive to them. I have also been using it since 1999, so it's hard to teach an old dog new tricks!
    Alanna
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Reliable accounting software, some syncing challenges

    Reviewed on 2/8/2022

    Pros

    I find Quickbooks is easy to use & reliable for doing basic business accounting. I also rely on the reporting features to quickly see a snapshot of important data like P&L, broken down into quarters and months.

    Cons

    I've run into some syncing problems with my bank, where Quickbooks doesn't automatically sync or the connection is somehow lost and I need to jump through some hoops to fix it. I'm not sure if that's a problem with my bank or a Quickbooks problem though. I also have run into some issues with having balances in 2 different currencies, and making sure income/expenses are properly accounted for.

    Response from Intuit

    Hi, Alanna. We'd like to offer our assistance and make sure QBO helps you save time going forward with your banking. The steps listed here have resolved this issue in previously: (https://quickbooks.intuit.com/learn-support/en-us/help-article/banking/get-bank-error-download-transactions-quickbooks/L5Tek4yh7_US_en_US). Should you still experience the issue with the connection please reach out to our team so we can look into this further with you (https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-support/L6WqNrDq0_US_en_US). All the best. -Kristina, The QuickBooks Team

    Showing 5 reviews of 5,392 Read all reviews

    Quickbooks Online FAQs

    Below are some frequently asked questions for Quickbooks Online.

    Quickbooks Online offers the following pricing plans:

    • Starting from:
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    30% off for 3 months! QuickBooks Self Employed: $20/month ($14 for 3 month offer) QuickBooks Online Simple Start: $25/month ($17.50 for 3 month offer) QuickBooks Online Essentials: $37/month ($25.90 for 3 month offer) QuickBooks Online Plus: $55/month ($38.50 for 3 month offer)

    Quickbooks Online has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Quickbooks Online supports the following languages:

    English, French, Portuguese, Spanish, Traditional Chinese

    Quickbooks Online supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Quickbooks Online integrates with the following applications:

    Accelo, Acuity Scheduling, ApprovalMax, Apptivo Expense Reports, AutoEntry, Autofy, Avalara, BQE CORE Suite, Batchbook, BeanworksAP, BigCommerce, BigTime, Bill.com, Birdeye, BlueFolder, Bolt, Boxstorm, Buddy Punch, Buildertrend, Celoxis, ChargeOver, Checkfront, Chrometa, Cin7, ClockShark, Constant Contact, ConvergeHub, Corecon, DEAR Systems, Datamolino, Debtor Daddy, Deputy, Dext Prepare, Dryrun, EZRentOut, Emburse Abacus, Emburse Nexonia Expenses, Emburse Nexonia Timesheets, Emburse Tallie, Entryless, Expensify, Fathom, Field Promax, Field Service Management, Float Cash Flow, Freckle, Freshdesk, Function Point, Fundbox, Gusto, HandiFox, Handshake, Harvest, Hike, Housecall Pro, Hubdoc, Ignition, Insightly, Insightly Marketing, InvoiceSherpa, Jobber, Justworks Hours, Kantata, Karbon, Kickserv, Kindful, Knowify, LeanLaw, Lightspeed POS, LivePlan, Lockstep, MRPeasy, Method CRM, MicroBiz Cloud POS, Microsoft Power BI, MinuteDock, Neat, Neon CRM, NimbleSchedule, Now Commerce, OfficeBooks, OnContact CRM 7, OnTheClock.com, Panalitix, PayPal, Pepperi, Pinnacle Cart, Pipeline, Pipemonk, Planyo, Plooto, Projector PSA, QR Inventory, QuickBooks Commerce, QuickBooks Time, Quickbase, Quotient, Qvinci, RazorSync, Repsly, Rerun, Rokits, Rydoo, SAP Concur, Salesforce for Quickbooks, SellerActive, ServiceM8, ServiceTitan, ServiceTrade, Share a Refund, SherpaDesk, ShipRush, Shoeboxed, ShopKeep, Shopify, Skyvia, Spotlight Reporting, Square Point of Sale, Stitch Labs, Sumac, SurePayroll, Time Tracker, Timely, Timesheet Mobile, TriNet Expense, Unleashed, Vend, VeriClock, WORKetc, Wagepoint, Webgility, When I Work, Workiz, YayPay, Zapier, Zed Timesheet, Zoho Analytics, Zoho Creator, Zoho Expense, erplain, iBE.net, mHelpDesk, noCRM.io, simPRO, vcita

    Quickbooks Online offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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