QuickBooks Payroll

Small business payroll platform

4.5 /5 (577 reviews) Write a Review!

QuickBooks Payroll Overview

What is QuickBooks Payroll?

QuickBooks Payroll is a complete payroll management platform for small businesses that provides companies with complete control over their employee salary calculations and labor hours. The payroll solution incorporates an internal calculator which automatically assesses tax returns based on the amount of employee hours entered.

QuickBooks Payroll lets users enter the salaries and hours of employees, then allocates staff wages to their linked accounts. Full tax reports can also be viewed and return payments are automatically calculated and can be processed within a matter of seconds. Tax returns can be managed based on geographical location to abide by state employment laws.

All data entered into QuickBooks Payroll is completely transparent and users can view real-time reports which can be exported to Excel spreadsheets. The complete backend dashboard is optimised for mobile devices giving users the ability to control payroll operations whilst out of office. Once logged in, QuickBooks Payroll lets users add, edit and execute payment tasks, and generates notifications for important updates.

QuickBooks Payroll Overview

Pricing

Starting from
US$35.00/month

Pricing options

Free Trial
Subscription
Value for money

Payroll only:
Self Service Payroll: $17.50/month for the first three months ($35/month thereafter) + $4/employee/month.
Full Service Payroll: $40/month for the first three months ($80/month thereafter) + $4/employee/month.

Payroll with QuickBooks Simple Start:
Self Service Payroll: $27/month for the first three months ($55/month thereafter) + $4/employee/month.
Full Service Payroll: $50/month for the first three months ($100/month thereafter) + $4/employee/month.


QuickBooks Payroll Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Multiple payment options are supported by QuickBooks Payroll
All federal and state tax information can be managed
Electronic signature allows users to securely sign tax documents
Users can control the frequency at which payroll is run, employee salaries and hourly wages
Overall payroll costs and payment types are visualized before payroll is submitted
QuickBooks Payroll video QuickBooks Payroll screenshot: Multiple payment options are supported by QuickBooks Payroll QuickBooks Payroll screenshot: All federal and state tax information can be managed QuickBooks Payroll screenshot: Electronic signature allows users to securely sign tax documents QuickBooks Payroll screenshot: Users can control the frequency at which payroll is run, employee salaries and hourly wages QuickBooks Payroll screenshot: Overall payroll costs and payment types are visualized before payroll is submitted

QuickBooks Payroll Reviews

QuickBooks Payroll Reviews

Overall rating
4.5
/
5
Excellent
419

Very good
88

Average
37

Poor
6

Terrible
27

Value for Money
4.4
Features
4.5
Ease of Use
4.5
Customer Support
4.4
88% recommended this app
Melissa G.

QBO Payroll is the easiest way to manage your small business payroll

If you are already a QBO user and have a small to medium work force this is the your best bet. It works within your existing QBO file, so no need for double entry and tax filing is an easy to follow step-by-step process.


Paul B.

Quickbooks Online Payroll

The software continues to be very efficient and provides ease of use. However, the confidence I have in customer service is what makes me stick with this software and not look elsewhere for an alternative.


Debbie C.

Best in house payroll software EVER!

Love Love Love it! I recommend all small businesses use this program. It will also file you taxes for you.


Kimberly P.

Quickbooks Payroll don't be fooled

If you have a simple payroll this is not a terrible product. If you have employees in multiple states, I would not recommend.


Luke G.

An Industry-Leader & Solid Product

Overall, the experience has been positive but I am unsure about the current trends and future


Melissa G.
Industry: Accounting
Company size: 2-10 Employees

QBO Payroll is the easiest way to manage your small business payroll

Used Weekly for 2+ years
Reviewed on 25/1/2019
Review Source: Capterra

If you are already a QBO user and have a small to medium work force this is the your best bet. It works within your existing QBO file, so no need for double entry and tax filing is an easy to follow step-by-step process.

Pros

No more double entry when you run payroll through your existing QBO file!

Cons

This might not be the right solution for larger companies who have greater HR needs then just cutting a paycheck each pay period, though it is not difficult to set up employee deductions for things like health care, retirement plans, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Paul B.
Industry: Financial Services
Company size: 2-10 Employees

Quickbooks Online Payroll

Used Daily for 2+ years
Reviewed on 26/3/2020
Review Source: Capterra

The software continues to be very efficient and provides ease of use. However, the confidence I have in customer service is what makes me stick with this software and not look elsewhere for an alternative.

Pros

Ease of implementation and constant guidance available from customer service to resolve any issue. Also the ability to access and run payroll from any device that can reach the internet provides so much productivity.

Cons

The Elite payroll service seems so restrictive. I cannot access many of the settings or execute many of the functions that I could through the Core payroll service. To change these settings I need to go through customer service, which was very confusing and frustrating during the implementation of the payroll service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Debbie C.
Industry: Construction
Company size: 11-50 Employees

Best in house payroll software EVER!

Used Weekly for 2+ years
Reviewed on 3/12/2020
Review Source: Capterra

Love Love Love it! I recommend all small businesses use this program. It will also file you taxes for you.

Pros

I love the reminders QB payroll gives me. I get busy and I have different employees on different pay schedules and QB reminds me to pay on time. The amount of lines I can use for commission, Mileage, Bonuses etc... it what makes this such a great program

Cons

It does not track commission to a specific job via the payroll check. Other than that it's awesome.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kimberly P.
Industry: Accounting
Company size: Self Employed

Quickbooks Payroll don't be fooled

Used Daily for 2+ years
Reviewed on 29/12/2020
Review Source: Capterra

If you have a simple payroll this is not a terrible product. If you have employees in multiple states, I would not recommend.

Pros

The integration with Quickbooks online was a key factor. It is also very easy to use once the setup is complete.

Cons

The customer service is non-existent. I have a client that uses the full service payroll, and if there is an error where Quickbooks is at fault, it is impossible to ever get them to pay for the error, they will admit the responsibility, but they will not pay for the responsibility. The customer service is tiered so you never speak to a decision maker even when the error is a significant dollar amount. I had this issue in two cases. 1. Quickbooks processed a duplicate payroll costing my client $15,000+ and despite full documentation that they were responsible, they would not pay for the error. 2. I set up a new client on full service payroll with employees in the state of Nevada. QB did not support filing one of the taxes required for the state. They did not disclose this and admitted that they did not disclose at the beginning nor did they prompt the client to file the return when it came due. Quickbooks did take responsibility for the error by admitting it, but they would not take responsibility for the taxes and penalties.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Luke G.
Industry: Accounting
Company size: 2-10 Employees

An Industry-Leader & Solid Product

Used Weekly for 2+ years
Reviewed on 12/1/2021
Review Source: Capterra

Overall, the experience has been positive but I am unsure about the current trends and future

Pros

Name recognition; ease of access & availability to our firm and also the clients; and familiarity of the product.

Cons

The overall cost to use the product, largely due to always-increasing subscription prices, is the primary downside to using QuickBooks Payroll, or any Intuit/QuickBooks product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

User recommendation
8.9/10
Based on 577 user ratings
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QuickBooks Payroll Pricing

QuickBooks Payroll Pricing

Starting from
US$35.00/month
Free Trial
Subscription
Value for money

Payroll only:
Self Service Payroll: $17.50/month for the first three months ($35/month thereafter) + $4/employee/month.
Full Service Payroll: $40/month for the first three months ($80/month thereafter) + $4/employee/month.

Payroll with QuickBooks Simple Start:
Self Service Payroll: $27/month for the first three months ($55/month thereafter) + $4/employee/month.
Full Service Payroll: $50/month for the first three months ($100/month thereafter) + $4/employee/month.

Payroll only:
Self Service Payroll: $17.50/month for the first three months ($35/month thereafter) + $4/employee/month.
Full Service Payroll: $40/month for the first three months ($80/month thereafter) + $4/employee/month.

Payroll with QuickBooks Simple Start:
Self Service Payroll: $27/month for the first three months ($55/month thereafter) + $4/employee/month.
Full Service Payroll: $50/month for the first three months ($100/month thereafter) + $4/employee/month.

Value for Money
4.4/5
Based on 577 user ratings
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QuickBooks Payroll Features

QuickBooks Payroll Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.5/5
Based on 577 user ratings
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Categories

Additional information for QuickBooks Payroll

Additional information for QuickBooks Payroll

Key features of QuickBooks Payroll

  • Automatic state & federal payroll tax form filing
  • Check printing
  • Complete payroll history
  • Direct deposit
  • Email reminders
  • Employee time tracking add-on
  • Instant paycheck calculations
  • Mobile payroll management
  • Payroll tax calculation
  • Real-time reports
  • Tax e-payment
  • Tax payment reminders
  • Time clock integration
  • Workers' comp management add-on
  • Year-end W-2 printing

Benefits

• QuickBooks Payroll fully automates tax calculations for employee paychecks, and monitors local, state, and federal taxes for updates.

• The online employee portal allows employees to view their W-2s and pay stubs at any time.

• Self-service payroll lets users prepare and file their own tax forms, and QuickBooks Payroll also offers a full service option which provides US-based support for state and federal forms and payments.

• Payroll can be run as many times as required with no extra fees, and users can create additional checks and bonuses outside of regularly scheduled payroll.

• Native iOS and Android mobile apps allow users to create paychecks, electronically pay taxes and file forms, pay workers, receive reminders, view paycheck histories, and more from anywhere.

QuickBooks Payroll FAQs

QuickBooks Payroll FAQs

Below are some frequently asked questions for QuickBooks Payroll.

Q. What type of pricing plans does QuickBooks Payroll offer?

QuickBooks Payroll offers the following pricing plans:

Starting from: US$35.00/month

Pricing model: Subscription

Free Trial: Available

Payroll only: Self Service Payroll: $17.50/month for the first three months ($35/month thereafter) + $4/employee/month. Full Service Payroll: $40/month for the first three months ($80/month thereafter) + $4/employee/month. Payroll with QuickBooks Simple Start: Self Service Payroll: $27/month for the first three months ($55/month thereafter) + $4/employee/month. Full Service Payroll: $50/month for the first three months ($100/month thereafter) + $4/employee/month.

Q. What are the main features of QuickBooks Payroll?

QuickBooks Payroll offers the following features:

  • Automatic state & federal payroll tax form filing
  • Check printing
  • Complete payroll history
  • Direct deposit
  • Email reminders
  • Employee time tracking add-on
  • Instant paycheck calculations
  • Mobile payroll management
  • Payroll tax calculation
  • Real-time reports
  • Tax e-payment
  • Tax payment reminders
  • Time clock integration
  • Workers' comp management add-on
  • Year-end W-2 printing

Q. Who are the typical users of QuickBooks Payroll?

QuickBooks Payroll has the following typical customers:

Small Business, Non Profit

Q. What languages does QuickBooks Payroll support?

QuickBooks Payroll supports the following languages:

English

Q. Does QuickBooks Payroll support mobile devices?

QuickBooks Payroll supports the following devices:

Android, iPhone, iPad

Q. What other apps does QuickBooks Payroll integrate with?

QuickBooks Payroll integrates with the following applications:

Aladtec, Beekeeper, GoCo, NCR Aloha, NOVAtime, NPAWorks, Sage People, Successware, intelliHR, xTuple

Q. What level of support does QuickBooks Payroll offer?

QuickBooks Payroll offers the following support options:

FAQs, Online Support, Phone Support, Forum, Knowledge Base