--- description: Learn how Stames can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Stames Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Online CRM Software](/directory/232/online-crm/software) > [Stames](/software/2043159/stames-1) # Stames Canonical: https://www.getapp.ie/software/2043159/stames-1 > Stames connects teams to customers and helps businesses monitor, track, integrate \& respond to the needs of their customers effectively \& effortlessly. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Stames Stames core fundamental principle is derived from 4 main functions - MTIC - Monitor, Track, Integrate \& Communications. Monitor team-customer communications \& data --------------------------------------------------------------------- Users can monitor all transactional communications between the business (team) and its customers including generating reports and accessing data analytics that can better inform the business of the what to improve or the departments to allocate more resources. Track resolution progress \& feedbacks -------------------------------------------------------- Users can track all request resolution progress and both customer \& team feedback effortlessly with Stames. Access star ratings by customers on their request resolution and assign or re-assign team members to requests and departments. Integrate Stames anywhere ----------------------------------------- Stames provides powerful sales pipeline tools, web widgets, simple contact forms and API to enable users to integrate and process web forms, requests, customer data anywhere anytime etc. With Stames API, users can develop their own support systems including user-based apps that can easily be connected to their Stames module. Communicate with customers \& team -------------------------------------------------------- Stames allows users to access important data including contact details and provide several means to communicate with customers and team. Users can set automated response and connect their business emails to send all communications. Teams are also allowed to message one another and process other form of data through the platform easily. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Stames Software ## Commercial Context - **Starting Price**: US$12.99 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Stames offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below - Per User Pricing Entry - $12.99/month per block of 5 users. Combo - $14.99/month per block of 5 users. Enterprise - $20.99/month per block of 5 users. Bundle Pricing Entry - $49/month per block of 5 users. Combo - $69/month per block of 5 users. Enterprise - $99/month per block of 5 users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Assignment Management - Automated Routing - Business Process Automation - CRM - Call Centre Management - Campaign Management - Case Management - Chat/Messaging - Collaboration Tools - Communication Management - Complaint Monitoring - Configurable Workflow - Corrective and Preventive Actions (CAPA) - Customer Communication ## Integrations (7 total) - Facebook Business Suite - Instagram - Paystack - Twilio - Twitter/X - WhatsApp - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online CRM Software](https://www.getapp.ie/directory/232/online-crm/software) ## Related Categories - [Online CRM Software](https://www.getapp.ie/directory/232/online-crm/software) - [Customer Data Platforms](https://www.getapp.ie/directory/1425/customer-data-platform/software) - [Customer Success Software](https://www.getapp.ie/directory/959/customer-success/software) - [Customer Engagement Software](https://www.getapp.ie/directory/650/customer-engagement/software) - [Customer Communications Management Software](https://www.getapp.ie/directory/1139/customer-communications-management/software) ## Alternatives 1. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1753 reviews) 2. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4072 reviews) 3. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3408 reviews) 4. [Tidio](https://www.getapp.ie/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Efficy CRM](https://www.getapp.ie/software/100561/efficy-crm) — 4.0/5 (90 reviews) ## Reviews ### "Great api for our user-based app" — 5.0/5 > **Richard Selase** | *26 February 2021* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: Very simplified UI. Carefully thought-through use cases with multiple access to vital areas. We had just launched an influencer marketing app and needed to integrate support services given it's a new product. Most of the options we came across were very limited but not Stames. STAMES provided us the autonomy to integrate customer support and ticketing features into our user-based mobile app through their API. The support was phenomenal. They were very much involved and took the time to understand our use case and provided us with the best fit. Our App is now making great strides and awesome ratings in playstore and appstore due to our switch to STAMES. The API endpoints are very easy to integrate. > > **Cons**: Still has room for improvement. I can't say just yet what needs to be improved but i forsee a growth in a positive direction. > > The overall experience was excellent. I'd say one of the best decisions i've made in my software development career without regrets. ----- ### "Very Good Software that is Highly recommended" — 5.0/5 > **abass** | *1 March 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: We process many customer requests daily due to our massive online ads campaigns for our luxury properties. Using email for customer support and team management we found out was chaotic and often time unreliable as mail delayed and there were many issues with our email hosting. We had little to no oversight over what our staff communicate with our customers. Stames gave us the tools to not only process customer requests but get valuable feedback from them whilst giving us complete control and oversight over what our team communicates with our customers. I highly recommend this software. > > **Cons**: We have not yet realized any issues with the platform yet ----- ### "We increased our productive exponentially" — 4.0/5 > **Stanley** | *3 March 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I own a food delivery company based in the UK and we use Stames to process customer orders, complaints, suggestions and customer feedbacks. We were able to white label the software, connect our domain, business emails and automate most of our customer emails. We have better oversight over what our staff communicates to our customers and have increased business productivity massively. Love the product. > > **Cons**: Not sure of any, Stames has over met our expectations. It does not cost much too comparied to other options on the market. Overall great solution to our business > > Almost felt like it was \[SENSITIVE CONTENT HIDDEN\] made go me my business needs ----- ### "Great platform for sales engagement" — 5.0/5 > **Emmanuel** | *10 March 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I work with a major real estate company and we use Stames to manage leads and engage with customers. It’s a great platform with amazing tools that have really helped our company grow and made the team efficient. I love it. > > **Cons**: Haven't experienced any issues yet. The platform works great. > > We process many customer requests daily due to our massive online ads campaigns for our luxury properties. Stames gave us the tools, not to only process customer requests but get valuable feedback from them. ----- ### "Awesome task management tool" — 5.0/5 > **Nate** | *10 March 2021* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: Our search for software to manage our internal task assignment and management got intense when COVID-19 hit. We needed a software with tools that could help us tend to our customer requests as well as manage our team and assign tasks. We were introduced to Stames by our web developer and we have been fans ever since. Great piece of software with amazing tools and affordable pricing. I would recommend Stames any day anytime. > > **Cons**: I struggled for sometime getting to know all the features . I think an onboarding feature for new clients to introduce them to the features of the software will help those of us who are new to using software. Documentation is good but visuals will indeed help. > > My overall experience has been wonderful. We will be using this software for a long time to come. ## Links - [View on GetApp](https://www.getapp.ie/software/2043159/stames-1) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data