--- description: Learn how Replicant can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Replicant Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Replicant](/software/2044799/replicant) # Replicant Canonical: https://www.getapp.ie/software/2044799/replicant Page: 1 / 2\ Next: [Next page](https://www.getapp.ie/software/2044799/replicant?page=2) > Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI. > > Verdict: Rated **4.9/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Replicant • Replicant Voice is a fully managed service that integrates with existing contact center software and works out-of-the-box. This means you won’t have to build, manage, or maintain your own voice AI and models and can deploy faster without heavy development efforts. • Replicant makes it possible to adopt conversational design best practices using pre-built components to deploy the most optimal call flow for any use case. • Replicant Voice models are pre-trained on customer service data, requiring less retraining to reach higher levels of inference accuracy. Once live, Replicant Voice scales to handling thousands of calls in production. • Leverage Replicant’s pre-built integrations to seamlessly authenticate callers, escalate complex or highly emotional calls, and automatically log and resolve tickets without agent intervention. Replicant Voice integrates with major contact center and CRM software and offers APIs for custom integrations. • Replicant facilitates engagement with customers from anywhere with always-on, unlimited capacity, 24/7 availability, and pay-as-you-go pricing to ensure that you can flex your spending to match your needs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 21 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Replicant - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$0.30 - **Pricing model**: Per User - **Pricing Details**: Per-minute for usage paid monthly. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI Copilot - AI/Machine Learning - API - Alerts/Escalation - CRM - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Chat/Messaging - Chatbot - Code-free Development - Computer Telephony Integration - Contextual Guidance - Conversation Intelligence - Customer Database - IVR - Inbound Call Centre - Intent Recognition ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software) ## Related Categories - [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software) - [Customer Service Software](https://www.getapp.ie/directory/231/customer-service/software) - [Call Centre Software](https://www.getapp.ie/directory/275/call-center/software) - [IVR Software](https://www.getapp.ie/directory/289/ivr/software) ## Alternatives 1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4079 reviews) 2. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1778 reviews) 3. [Genesys Cloud CX](https://www.getapp.ie/software/104597/genesys-cloud) — 4.3/5 (262 reviews) 4. [Gladly](https://www.getapp.ie/software/106673/gladly) — 4.8/5 (139 reviews) 5. [inconnect](https://www.getapp.ie/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) ## Reviews ### "Great Customer support with Voice AI" — 5.0/5 > **Connor** | *19 March 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Replicant Voice has created an entirely new way to interact with our customers using voice AI. Our mission at Because Market has been to deliver something high quality and unique to older adults and to innovate our customer service experience as well. We wanted our customer service to feel seamless and personal without the typical burdens of automated calls like customers repeating themselves, having to wait on hold, or getting stuck in IVR menus. Replicant’s “Thinking Machine” is the perfect solution - it’s providing new innovation while reducing hold times by 50%, bringing average handle times down from 10 minutes to 2-5 minutes, and reducing call escalations. We can also resolve tier 1 cases end-to-end without human intervention so agents can focus on higher order cases. We’re excited for Replicant Voice to take over more of our existing call flows and volume. > > **Cons**: Nothing really\! The experience has been great so far. ----- ### "Replicant operating systems ensures that users have complete control over their digital lives" — 5.0/5 > **Verified Reviewer** | *17 March 2023* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: Replicant offers a customizable interface that allows users to design their own workflows, which can lead to time savings and increased efficiency.Replicant has the capability to automate several mundane and repetitive tasks, which saves time and resources for businesses. The software uses advanced machine learning algorithms to process data, making it more accurate and reliable. Replicant software can be scaled according to business needs. It is equally effective in handling large volumes of requests as it is with smaller loads.The software operates continuously, without the need for human intervention, reducing downtime and improving reliability > > **Cons**: Overally I am satisfied with this platform. Here, I mention a couple of shortages that can be improved.Some customers may prefer to speak with human agents instead of using a chatbot or an automated system. This feature is not supported in the platform.Replicant only offers support for a limited number of languages, which may be a drawback for businesses that frequently interact with customers in various languages. > > Overall, Replicant software is a free and open-source OS that is designed to replace the proprietary software that comes with many Android smartphones. It aims to provide a fully free and privacy-respecting mobile OS that does not include any non-free software, such as Google Play Services, which can collect and share user data without their consent. I highly recommend using this software. At first, it might take some time to learn how to work with it. It is an excellent operating systems for automation purposes. ----- ### "Give customer service how you want" — 4.0/5 > **Jelle** | *1 June 2022* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Replicant has made customer service way easier for my team. The UI is good looking and made it easy to get started with. Haven't experienced any bugs using the software. > > **Cons**: I wish the software would be more surprising. It does everything it needs to and it does it well, but it doesn't give the wow effect. ----- ### "Truly intelligent AI for Customer Service Solutions" — 5.0/5 > **Edison** | *10 February 2021* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: Replicant offers a truly intelligent thinking machine that allows our company to remove the "busy work" type calls from our team members and open them up for true problem solving and building customer relationships. In building other AI solutions for other areas of business, I can attest that the Replicant team are true experts in their product. Their team is there to build a solution alongside you, with suggestions and insights along the way. > > **Cons**: As our company continues to scale internationally, the only downside is the lack of additional language support. We have a focus of globalizing our customer expirience in 2021, and this is one area that gets left behind. However, we have voiced this, and as a young company, they are working to roll out additional language support that would allow for further expansion. ----- ### "Great to work with and an impressive product" — 5.0/5 > **Verified Reviewer** | *10 June 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The way you can easily see where the bot failed or got confused and teach it on a per conversation basis is best in class. Reporting capabilities are very strong out of the box. > > **Cons**: A little bit of a learning curve but that's to be expected with any new product. > > Replicant has been fantastic to work with. Smart and friendly team and great partners in our AI success. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ie/software/2044799/replicant?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/2044799/replicant) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data