SyncSpider

Integrate, automate data flow, synchronize data among apps

About SyncSpider

SyncSpider is an integration tool designed to help eCommerce businesses automate multi-channel sales processes, connect apps together, sync inventory data, and more. An automation tool built for eCommerce, it helps grow revenue, centralize stocks, improve the buying experience for customers. sync data across apps and marketplaces.

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Germany

Supported Languages

Not provided by vendor

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

SyncSpider Software - SyncSpider mapping
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SyncSpider video SyncSpider Software - SyncSpider mapping

Features

Total features of SyncSpider: 8

  • Cataloguing/Categorisation
  • Customer Database
  • Customer Management
  • Data Capture and Transfer
  • Data Cleansing
  • For B2B
  • Integrations Management
  • Inventory Management

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Reviews

Overall rating

4.8 /5
(109)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.5/5
Customer Support
5.0/5

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Showing 5 reviews of 109
Peter K.
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tschüss Zapier

Reviewed on 7/5/2021

Pros

Endlich ein Produkt aus Europa, mit dem man WebServices verbinden kann!
Da kümmert man sich um WebServer, Mail-Service, Payment etc von europäischen Anbietern und nachher laufen die Daten dank Zapier doch wieder über die USA. Damit ist nun Schluss, denn SyncSpider ist eine Lösung aus Österreich, die Web-Anwendungen verbinden kann.

Dazu kommt noch, dass die Integration nicht nur auf den WebHooks basiert. SyncSpider greift auf Schnittstellen der einzelnen Services zu und kann damit mehr Funktionen anbieten. Ich habe noch nicht alle Möglichkeiten ausprobiert, aber bislang blieben keine Wünsche offen.

Bei mir spricht nun die Verkaufsplattform mit dem E-Mail-Serivice und mit dem Mitglieder-Plugin. Die Einrichtung ist einmal etwas Aufwand, aber dann funktioniert alles vollautomatisch. Ich mag auch die Möglichkeit per E-Mail über die einzelnen Aktivitäten oder Fehler informiert zu werden.

Cons

Die Benutzeroberfläche enthält oft viele Informationen, da erschlägt mich etwas.
Nun fehlt nur noch die Anbindung an BookLikeABoss, dann wäre ich rundum versorgt.

Marcel R.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Never worry about your data again. EUROPEAN ZAPIER ALTERNATIVE!

Reviewed on 18/5/2021

Without a doubt, SyncSpider is one of those tools that you need to have in your toolbox, especially...

Without a doubt, SyncSpider is one of those tools that you need to have in your toolbox, especially if you are into e-commerce, where automation is a key factor.

I had been looking at Zapier and Integromat alternatives for a while now, but no matter how much I have tested, none of them convinced me, until SyncSpider appeared.

In Conclusion: If automations is something you need and you don't have another tool in the bag already, that does the same thing, then it's worth getting it for this competetive pricing and their service is also located in Austria/EU! That's just awesome for all automating-jobs that have to be done in european countries!

Pros

- Quick and helpful answers through the help chat
- Handles big volumes of data
- They've increased the rate of integration (this seemed to be common among the complaints).
- SyncSpider have webhooks and external API.

Cons

- Needs more integrations (which they're working on)
- UI needs work (I think I saw somewhere that they're working on it).
- Some integrations may require more technical grease - but they do have decent video tutorials and instructions you can follow and while I did not get to experience the support myself, other have reported that it was great.

Isabelle G.
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not ready for market

Reviewed on 13/5/2021

Utterly frustrating.
The members of the support team are very generous with their time and...

Utterly frustrating.
The members of the support team are very generous with their time and patience, so this is not a reflection on the team and there is definitely an effort to give good prompt support. A good addtion when a task is going nowhere as in my case, would be the offer of support via teamviewer to go through the task together. This would be both instructive and save a lot of time with all the going backwards and forwards and hanging about.
But after 7 weeks using this product daily (bar one week when my computer died), my overriding belief is that this product doesn´t do what it claims, and is simply not ready for market, which is a great shame.
The videos are promotional and contain no information that show you how to create tasks, just lots of bla bla bla about all the wonderful things Synchspider can do.
I have a week to decide whether to refund or not.
Disappointed.
This is not the review I wanted to write.

Pros

It´s promise: lots of promises.
No need for developers.
Will save loads of time.
Will save money.
Autonomy.
Easy to use.
Great support.

Cons

After selling it as a software that dispenses of the need to rely on developers, within weeks of running into problems Synchspider´s solution was to offer to do the task required for 400€.
Or to set up an API for 2000€.
What was that about no need for developers, the main promise of the product? And there are already other omnichannel softwares out there doing the same job of linking up to marketplaces for a lot less.
So, it took 2 weeks to link my website (prestashop) to Synchspider. In advance of buying, it was confirmed that Synchspider supports Prestashop.
I have spent another 5 weeks trying to create a CSV from my backoffice, to then send this csv data to Amazon. Every day. All day. Lovely support team who can only work within the permiters of what has already been created. But am beginning to feel like a guinea pig.
I expected some learning curve, but every day there is a new button that needs pressing to resolve this or that. There is a lack of overriding information to give an overview as to how the system works. There are choices that are left unexplained as you move through the task, so the user can´t interpret what is required without relying heavily on support. So lots of to-ing and fro-ing and still no result.

Response from SyncSpider

Hey Isabelle,
thank you for your feedback here.

I'm sorry that SyncSpider was not good for you.

I'll pick up constructive points from your feedback to even better improve our support.

Wish you all the best, Aleks

Lawrence A.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Goodbye mundane repetitive tasks and hello time at the beach

Reviewed on 3/4/2021

FIRST IMPRESSIONS:
The current UI isn't what I expected after reading a good number of reviews....

FIRST IMPRESSIONS:
The current UI isn't what I expected after reading a good number of reviews. Actually, I was pleasantly surprised how intuitive it is during my exploration phase. I don't know if my positive response to the UI is due to the not so glowing reviews of the UI. For me, it's not too bad at all.

AFTER INITIAL USE:
As mentioned above, the UI isn't too bad. I found myself able to go through the workflow from creating a company, to creating a project and then adding integrations and creating tasks without much help from support documentation. Again, this was a pleasant surprise.

I recommend creating a mind map first with existing integrations and then referencing the mind map as you build out the automations. The UI might not be as bad as I thought it would be, it's still no integrately or Zapier for visualization of the flow.

CONCLUSION:
If you are in e-commerce managing inventory for multiple storefronts, then SyncSpider is the automation solution for you. Although, you should first check the available integrations and the integrations in their roadmap before pulling the trigger. Integration wishlist: startinfinity, mailrush, encharge, postoplan, Runtheworld, Novocall and Optinly to name a few.

I am surely looking forward to integrating SyncSpider to automate more of my workflow.

Pros

The apparent e-commerce focus is what pushed me to the edge in the selection of SyncSpider over the other alternatives. Existing integrations with some LTD SaaS is also a huge pro. I wish most of my SaaS was integrated, but maybe one day. The deep integrations is also a huge plus.

Cons

This might just be more of a con specific to me but I'd like more integrations for the SaaS I use frequently. SyncSpider is only as good as its ability to integrate with many tools. The UI visualization of the integration flow even though is satisfactory for my needs, its still something to be desired. It would be great not having to create a mind map first before setting up a flow in SyncSpider. The good news though is there is supposed to be a revamp of the UI. The possibility of improvement also helped with my purchase decision.

Alternatives Considered

Zapier

Reasons for Choosing SyncSpider

I'll still be using the free plan of Integrately for "simple" integrations. Although, when it comes to more complex "Deep" integrations there is no comparison to SyncSpider. Cost is also another huge factor in choosing SyncSpider. There is definitely more bang for the buck.

Reasons for Switching to SyncSpider

Same reason why I decided not to go with Integrately paid option.

Response from SyncSpider

Thank you so much Lawrence. Every review and the feedback we get helps us better SyncSpider:)

Michael K.
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Alternative to Zapier!

Reviewed on 30/4/2021

I really enjoy SyncSpider and am already making further plans to utilize it as much as I can for my...

I really enjoy SyncSpider and am already making further plans to utilize it as much as I can for my creative studio business. Tools like this very much help out us small businesses and does wonders in saving us time and hassle. I can't wait to integrate it into my CRM and get my leads automated!

Pros

I really like the fact that SyncSpider provides a much deeper integration with the tools I use compared to the basic integrations on Zapier. I also really enjoy it's big focus on e-commerce tools, it's really a major selling point for me. Not to mention the very detailed documentation. Great work by the folks on their team!

Cons

It's still very new to the market and as such there isn't an awful lot of integrations just yet. I have faith in the guys over at SyncSpider and can't wait to see what they come up with over the next year or so!

Showing 5 reviews of 109 Read all reviews

SyncSpider FAQs

Below are some frequently asked questions for SyncSpider.

SyncSpider offers the following pricing plans:

  • Starting from: US$29.00/month
  • Pricing model: Subscription
  • Free Trial: Available

SyncSpider has the following typical customers:

11-50

We do not have any information about what languages SyncSpider supports

SyncSpider supports the following devices:

We do not have any information about what integrations SyncSpider has

SyncSpider offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

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