Really Simple Systems

The Powerful Small Business CRM

4.4 /5 (269 reviews) Write a Review!

Really Simple Systems Overview

What is Really Simple Systems?

Really Simple Systems is an easy to use cloud CRM system designed for small and mid-sized organizations. With sales, marketing and service & support built-in, you can work smarter, managing and tracking your sales leads and customers. All your data is in one place, enabling team collaboration, better relationships and increased sales.

Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.

Our customer support is totally free of charge and you'll find lots of 'self-service' resources so you can get the most from your CRM.

Really Simple Systems CRM features an integrated email marketing module with campaign management and database segmentation functions. You can run your email marketing direct from the CRM so all your data is in one place.

Really Simple Systems Overview

Pricing

Starting from
US$14.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.


Really Simple Systems Features

Devices
Business size
S M L
Markets
Australia, Canada, Europe, United Kingdom, United States
Supported Languages
English

Screenshots

Really Simple Systems screenshot: Sales Dashboard
Really Simple Systems screenshot: Sales Dashboard Really Simple Systems screenshot: Marketing Module Dashboard Really Simple Systems screenshot: Accounts List Page Really Simple Systems screenshot: Task List Page Really Simple Systems screenshot: Opportunities List Page Really Simple Systems screenshot: Contact List Page Really Simple Systems screenshot: Cases List Page

Really Simple Systems Reviews

Really Simple Systems Reviews

Overall rating
4.4
/
5
Excellent
142

Very good
104

Average
19

Poor
4

Terrible
0

Value for Money
4.5
Features
4.1
Ease of Use
4.4
Customer Support
4.6
91% recommended this app
Chris T.

Cost effective CRM for small business

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.


Stuart A.

Really Simple Systems - SIMPLES!

Fantastic Software - never had any issues with it, customer support is fantastic and I would recommend this to anyone looking for a CRM system


Mabs A.

RSS easy to navigate


Neil G.

Simple Effective CRM System

Use it for my own software business and 3 other software clients based in New Zealand and UK and it can be used from complete sales pipeline management through to lead generation, depending what my clients need, simple customisation of database fields and screens makes it user configurable a must for different client requirements.


Clarissa F.

Very useful tool

Great for keeping track of long term clients and prospects with a good record of correspondence for the whole company.


Chris T.
Industry: Management Consulting
Company size: 13-50 Employees

Cost effective CRM for small business

Used Daily for 2+ years
Reviewed on 2/10/2018
Review Source: Capterra

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.

They have a responsive team and have constantly improved the CRM over the years.

Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.

The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.

The marketing module has been a significant driver for new business, and again is very cost effective.

The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.

The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.

Document storage is straightforward with drag & drop functionality.

Cons

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Response from Really Simple Systems

Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stuart A.
Industry: Financial Services
Company size: 2-10 Employees

Really Simple Systems - SIMPLES!

Used Daily for 2+ years
Reviewed on 10/4/2020
Review Source: Capterra

Fantastic Software - never had any issues with it, customer support is fantastic and I would recommend this to anyone looking for a CRM system

Pros

I use this every day, fantastic entry level customer relationship datatbase software. Allows you to manage your customers, tasks documents, emails etc etc etc - basically does everything you need it to and I have only just scratched the surface

Cons

I would like the ability to be able to multi select tasks and move them to a specified date. There may be an option to do this already, but currently I am manually moving them, which can be time consuming

Response from Really Simple Systems

Stuart, thank you for posting a review of Really Simple Systems and glad to hear it's a good fit for you.

We are just working on a new calendar view for tasks which may address what you are looking to do. This will be released in the next month or so.

You can, of course, always get in touch and tell us your feature requests and we'll do our best to address your needs.

Kind regards

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mabs A.
Industry: Accounting

RSS easy to navigate

Reviewed on 18/11/2015
Review Source: SoftwareAdvice

Pros

The software is easy to use and navigate through. I love the fact that it can be tailored to meet your specific needs as this was very important to me and one of the factors that played an important role in me choosing RSS. Functionality is great and there are a lot of extra options that are available that I can switch on and off as and when I require them.

Cons

The customer service/support is slow at times and this becomes very frustrating. I have scheduled in calls in the past and the client service level has been poor where on occasions I have had to chase support for help. In terms of the software it is great that you add extra features but there are some extras which I feel should be included within the standard packages.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Neil G.
Industry: Management Consulting
Company size: 2-10 Employees

Simple Effective CRM System

Used Daily for 1+ year
Reviewed on 22/8/2019
Review Source: Capterra

Use it for my own software business and 3 other software clients based in New Zealand and UK and it can be used from complete sales pipeline management through to lead generation, depending what my clients need, simple customisation of database fields and screens makes it user configurable a must for different client requirements.

Pros

It was the simplest CRM system I have used compared to a long list of CRM systems used over the last 15 years, it is modern and I can use it on any device I like and web browser effectively.

marketing functionality built into the CRM database beats those that need to use 3rd party applications like Mailchimp, everything thats needed is in one system that is evolving and improving over time

Cons

The data conversion and bringing in data was a challenge trying to get it to work, but the support team simply imported the data for me when it was required, data import/export functionality has been improved.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Clarissa F.
Industry: Maritime
Company size: 2-10 Employees

Very useful tool

Used Daily for 2+ years
Reviewed on 20/11/2019
Review Source: Capterra

Great for keeping track of long term clients and prospects with a good record of correspondence for the whole company.

Pros

Its a really easy to use system, a great way to record information which is accessible to the whole team.
Easy to track progress with opportunities and tasks.
Useful to see the progress of marketing emails

Cons

Although the reports can be very useful, creating a report is not very self explanatory and can be quite complicated.
The opportunities system is confusing with reference to unit price, sale price and value.
Would be nice to have a tick box option when recording a call activity to be able to easily record if the call was answered, if a message was left, if the client is returning a call etc.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8.7/10
Based on 269 user ratings
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Really Simple Systems Pricing

Really Simple Systems Pricing

Starting from
US$14.00/month
Free Trial
Free
Subscription
Value for money

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Value for Money
4.5/5
Based on 269 user ratings
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Really Simple Systems Features

Really Simple Systems Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Database
Contact Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.1/5
Based on 269 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for Really Simple Systems

Additional information for Really Simple Systems

Key features of Really Simple Systems

  • 100% secure data
  • API
  • Custom Fields
  • Easy to use CRM
  • Free customer support
  • Integrated Email Marketing
  • Integrated Marketing module
  • Listing and Forecast Reporting
  • Opportunity (sales and pipeline) Management
  • Scalable pricing structure
  • Service and Support module
  • Simple and Advanced Marketing options

Benefits

Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.

Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting

Really Simple Systems FAQs

Really Simple Systems FAQs

Below are some frequently asked questions for Really Simple Systems.

Q. What type of pricing plans does Really Simple Systems offer?

Really Simple Systems offers the following pricing plans:

Starting from: US$14.00/month

Pricing model: Free, Subscription

Free Trial: Available

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Q. What are the main features of Really Simple Systems?

Really Simple Systems offers the following features:

  • 100% secure data
  • API
  • Custom Fields
  • Easy to use CRM
  • Free customer support
  • Integrated Email Marketing
  • Integrated Marketing module
  • Listing and Forecast Reporting
  • Opportunity (sales and pipeline) Management
  • Scalable pricing structure
  • Service and Support module
  • Simple and Advanced Marketing options

Q. Who are the typical users of Really Simple Systems?

Really Simple Systems has the following typical customers:

Freelancers, Mid Size Business, Non Profit, Small Business

Q. What languages does Really Simple Systems support?

Really Simple Systems supports the following languages:

English

Q. What type of pricing plans does Really Simple Systems offer?

Really Simple Systems has the following pricing plans:

Free, Subscription

Q. Does Really Simple Systems support mobile devices?

We do not have any information about what devices Really Simple Systems supports

Q. What other apps does Really Simple Systems integrate with?

Really Simple Systems integrates with the following applications:

CallTrackingMetrics, Campaign Monitor, Constant Contact, KashFlow, KashFlow, Mailchimp, Microsoft Azure, Saasu, Xero, Xero

Q. What level of support does Really Simple Systems offer?

Really Simple Systems offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base