Club OS
About Club OS
Club OS is a sales engagement and marketing automation platform designed to help gyms and studios of all sizes manage lead acquisition, follow-ups, class scheduling, and client communications, among other processes. Supervisors can monitor employees' availability and set up personal training sessions or appointment dates.
Using Club OS, studios can send targeted marketing emails based on prospects' demographics or interests and create email, call or text scripts for sales team members. Administrators can track employees' accountability through reports and gain insights into key performance indicators (KPIs) using reports. Businesses in the fitness industry can also capture leads, implement referral programs and set up follow-up schedules for each prospect or member.
Club OS facilitates integration with various third-party systems such as HubSpot, Perkville, MotionSoft, and more. Gyms can also send appointment reminders to prospects via text messages.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Club OS is a solid fitness center software
Reviewed on 3/12/2019
There is other fitness center software out there that is very comparable, but Club OS is a good...
There is other fitness center software out there that is very comparable, but Club OS is a good choice, especially when you are doing any sort of scheduling.
Pros
Club OS is easy to use but also very straightforward. It is used more to increase overall revenue of your fitness center rather than a day to day functional software.
Cons
Club OS is great but is primarily better for scheduling with clients, not using as a general fitness center software.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Club OS
Reviewed on 27/12/2018
We have a lot of clients that use Club OS. We are finding that more and more of our franchise...
We have a lot of clients that use Club OS. We are finding that more and more of our franchise clients are requiring their franchisees to use them.
Pros
We like that we have a console with Club OS. When we get a new client that uses them, we email our Club OS contacts to have them added and in most cases, they are added within minutes! Their team is always friendly and courteous.
Cons
It would be great if you could download reports from their site, in addition to them being emailed.
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Trainer entering appointments. Checking session count. Checking on clients arrival at gym.
Reviewed on 31/8/2017
A paycheck
A paycheck
Pros
Ability to review my session count and account of client (primarily for remaining sessions and history).
Cons
The screen is not sized to the monitor, it's SMALL. Old, non active members of gym appear on lists when one is looking up a client and if a client has rejoined the gym the expired/ the active one shows up. For the session verification function this is excess information that should be archived for administrators. It just gets in the way for me.
- Industry: Health, Wellness & Fitness
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy to use and train new employees on
Reviewed on 21/8/2017
It allows for easier access to trainer availability as well as easier prospecting logs.
It allows for easier access to trainer availability as well as easier prospecting logs.
Pros
The ability to sync up to any smartphone calendar so there's no surprises when someone schedules an appointment.
Cons
The inability to transfer members from one club to the other. For example, if someone went to look at another location before yours, then they sign up at yours, it still shows up as a member for the other club. It also takes a while, sometimes, to convert members to prospects so when making follow up-calls, you have to go back into the membership system and double check that they have not signed up yet.
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ClubOS can schedule, send reminders, & keep notes. Some features could stand to be improved.
Reviewed on 6/9/2017
Scheduling and member notes all in one place.
Scheduling and member notes all in one place.
Pros
Integrates (somewhat) with Club Hub, can access client notes as well as track measurements. It's easy to access member information and text/email them through the computer (BIG pro here!). Notes help keep staff organized and on the same page.
Club OS customer service is always prompt and quite helpful!
Cons
Some parts of UI are clunky and could be significantly improved. Notes don't always sync with Club Hub, resulting in having to either have both programs open to see member notes or manually sync to see them all through Club OS.
Club OS FAQs
Below are some frequently asked questions for Club OS.Q. What type of pricing plans does Club OS offer?
Club OS offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact Club OS directly for pricing information.
Q. Who are the typical users of Club OS?
Club OS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Club OS support?
Club OS supports the following languages:
English
Q. Does Club OS support mobile devices?
Club OS supports the following devices:
Q. What other apps does Club OS integrate with?
Club OS integrates with the following applications:
Referrizer
Q. What level of support does Club OS offer?
Club OS offers the following support options:
Chat
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