BlackBerry CylancePROTECT

Threat detection and endpoint protection platform

About BlackBerry CylancePROTECT

BlackBerry Protect is a cloud-based endpoint protection platform designed to help enterprises detect threats and protect devices from data breaches, grayware, and fileless malware attack. Features include role-based access control, real-time statistics, troubleshooting, and script whitelisting.

The AI-based platform enables IT administrators to block hackers from using memory to exploit vulnerabilities, prevent users from opening risky URLs or spoofing pages, and monitor malicious scripts and script paths. BlackBerry Protect lets network engineers lockdown specified fixed-function devices and restrict any further modifications. Its machine learning-based approach terminates the execution of harmful codes across systems.

BlackBerry Protect scans, detects, and remediates threats across mobile device and applications through sandboxing, code analysis, and app-security testing. The software tracks security vulnerabilities in mobile devices by monitoring system parameters, OS updates, system libraries, and device configurations. Its interactive dashboard helps users determine the total number of files analyzed, the occurrence of threat events, and running or quarantined threats.

Pricing starting from:

US$5.99/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

US$5.99/month

  • Free Version
  • Free Trial
  • Subscription

Images

BlackBerry CylancePROTECT Software - BlackBerry Protect dashboard
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BlackBerry CylancePROTECT Software - BlackBerry Protect dashboard

Features

Total features of BlackBerry CylancePROTECT: 23

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Virus
  • Application Security
  • Device Management
  • Endpoint Management
  • Event Tracking
  • Incident Management
  • Intrusion Detection System
  • Monitoring
  • Network Security Software
  • Password Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Remote Monitoring & Management
  • Server Monitoring
  • Threat Response
  • Virus Definition Update
  • Vulnerability Scanning
  • Web Threat Management

Alternatives

Falcon

4.7
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Malwarebytes for Business

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#2 Alternative to BlackBerry CylancePROTECT
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Trellix Endpoint Security

4.2
#3 Alternative to BlackBerry CylancePROTECT
Trellix Endpoint Security provides protection for endpoints, including laptops, PCs, and mobile devices. Its main...

SilverSky Managed Security Services

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Reviews

Overall rating

4.6 /5
(62)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.4/5

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Showing 5 reviews of 62
Brian
Overall rating
  • Industry: Construction
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Ignore the marketing hype, for endpoint protection this is the real deal

Reviewed on 7/5/2019

I have a significant number of users out in the field with limited or no edge protection, so a...

I have a significant number of users out in the field with limited or no edge protection, so a cloud based endpoint solution is an obvious first step. With a traditional AV client that includes web filtering, which we also have, I would consider those endpoints EXTREMELY vulnerable. Even with excellent email filtering, which we also have, there are just too many things that can go horribly wrong. With three years experience and NO compromised endpoints, I can focus on other security layers instead of faffing around fixing endpoints.

Pros

In the three years we've been protecting our endpoints with CylancePROTECT, we have had ZERO incidents across ~250 endpoints. I have tested the Cylance client against true zero day attacks, not recognized on VirusTotal, shared with me by an MSP friend. He has had many clients compromised by ransomware, several more than once, with nuke/pave/restore for the entire organization being the typical response. When I throw attacks against old-build agents, and those attacks are obliterated, it helps me sleep better at night. I don't see these attacks in my environment, hence the testing. The endpoint is the focus of the last line of defense, so PROTECT is critical in my security posture.

Cons

In comparison to traditional signature-based (useless) AV, CylancePROTECT and CylanceOPTICS seems expensive. That's why my MSP pal doesn't have his SMB clients on this product, they can't comprehend the value proposition of something so different to what they're familiar with. I guess that's why the marketing initiatives can seem a little over the top, it's hard to get the idea across when some hater says "doesn't detect EICAR!"

Simha
Overall rating
  • Industry: Financial Services
  • Company size: 5,001-10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Script Blocking and Machine Learning is CylancePROTECT's Strength

Reviewed on 13/9/2022

Very pleased.

Very pleased.

Pros

Easy to deploy and manage policies across 1000s of assets in the corporate network. Has coverage for various OS platforms, including Windows, Linux, and macOS. Can perform bulk quarantine across all hosts for a known threat. Whitelist or exclusion is easy to setup.

A user friendly console for reporting and oversight dashboard for threat trends and malware families.

Cons

Some times results in false positive for the script module and could get tricky to manage exceptions if one is not fully aware of the gaps they can introduce by simply whitelisting system paths where most malware run.

Could include real-time sandbox capabilities like other competing products in the market

Alternatives Considered

Falcon

Reasons for Choosing BlackBerry CylancePROTECT

For EDR capabilities and increased malware infections

Reasons for Switching to BlackBerry CylancePROTECT

Cost and implementation challenges. Required features were covered by CylancePROTECT
Brendan
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

CylanceProtect was great. Blackberry Protect? Not so much.

Reviewed on 11/11/2020

Pros

CylanceProtect was by all accounts, the best endpoint protection on the market. It provided outstanding protection for all our Windows and Mac endpoints.

Cons

Since Blackberry bought them in 2019, the "merging" of the two companies has been clumsy. The Cylance website dashboard was clean and somewhat easy to use. The Blackberry website looks like it was designed by someone who still uses a Blackberry mobile phone. Mac OS Big Sur is being released this week, and the endpoint client for it (that really should have been released with Catalina) is still not available. False positives for Adobe CS updates seem endless. I'll be looking at alternative options when our licensing expires next summer.

Alternatives Considered

Falcon

Reasons for Choosing BlackBerry CylancePROTECT

Wanted more advanced UI endpoint security.

Reasons for Switching to BlackBerry CylancePROTECT

Simplicity and class-leading reputation.
Chris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This product will save your backside!

Reviewed on 22/3/2022

Extremely positive. We recommend using a MSSP to help manage the product (EDR service) for best...

Extremely positive. We recommend using a MSSP to help manage the product (EDR service) for best protection.

Pros

Very easy to deploy the application to endpoints, cloud management is easy to use and mange deployment. The product is very configurable to customize to your needs. Malware detection and removal is outstanding.

Cons

Trying to configure the policies on your own can be a challenge, be sure to acquire the product from a MSSP to ensure you set it up right and have ongoing support.

Alternatives Considered

Falcon and Carbon Black EDR

Reasons for Choosing BlackBerry CylancePROTECT

Product worked the best, was easy to use, and allowed for a very sophisticated deployment model with out complications.

Reasons for Switching to BlackBerry CylancePROTECT

Product performance and price.
Chris
Overall rating
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great protection and effective

Reviewed on 8/4/2021

Overall, I am very pleased and this software seems to work great. I do wish there were some more...

Overall, I am very pleased and this software seems to work great. I do wish there were some more EDR capabilities with this software however.

Pros

With Cylance I feel that my organization is safely protected against all threats and we have never had an issue in three plus years using this. It is very easy to install and has a very small footprint which makes it nice for our PCs.

Cons

Creating policies and exclusions is a bit clunky but once you figure it out it's okay. It can also have many false positives which are easily maintained through the portal.

Alternatives Considered

Malwarebytes for Business

Reasons for Choosing BlackBerry CylancePROTECT

We were seeking a next-gen antivirus for our organization.

Reasons for Switching to BlackBerry CylancePROTECT

We wanted to utilize the new technology such as AI contained within new antivirus software.
Showing 5 reviews of 62 Read all reviews

BlackBerry CylancePROTECT FAQs

Below are some frequently asked questions for BlackBerry CylancePROTECT.

BlackBerry CylancePROTECT offers the following pricing plans:

  • Starting from: US$5.99/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact BlackBerry for pricing details.

BlackBerry CylancePROTECT has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

BlackBerry CylancePROTECT supports the following languages:

English

BlackBerry CylancePROTECT supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations BlackBerry CylancePROTECT has

BlackBerry CylancePROTECT offers the following support options:

Chat

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